Backing Up and Archiving Data

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This topic provides details on backup and restore for Cisco Unified Communications components. First and foremost, the backup of Cisco Unified Communications components needs to be incorporated into your corporate-wide backup operations. It is an important aspect of disaster recovery and is also essential before doing component upgrades. If you do not have a process in place, you must develop and document a backup and recovery management process. Some items to consider for this process are the following:

  • Provide proper storage of operating system and Cisco Unified Communications application CDs.
  • Define incremental and full backup methodologies and schedules, assign an owner for each Unified Communications component and database server.
  • Define a verification process for backups:
-Monitor backup logs on a daily basis for errors.
-Periodically restore backup images to ensure validity.
  • Secure onsite and offsite storage of backups.
  • Develop well documented processes for system and configuration restoration.
  • Ideally, provide central location(s) (for example, SFTP servers) for backup of data from all the Cisco Unified Communications components.

For more information, see Backing Up and Restoring Components

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