Audio: Caller Hears Nothing but No Errors Logged
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Caller Hears Nothing but No Errors Logged
| Problem Summary | The caller does not hear any voice audio, and Unified ICME and Unified CVP logs do not indicate any problems. |
| Error Message | None. |
| Possible Cause | There may be a problem with explicitly appending a .wav extension to the Network VRU Script Name. |
| Recommended Action | In Configure ICM, remove the .wav extension from the Network VRU Script name. For example, if the name is PM,welcome.wav, change it to PM,welcome. |
| Release | Release 7.0(2) |
| Associated CDETS # | None. |
[[Category:Unified CVP, Release 7.0(2)]a]
