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Agent Reskilling: Unable to establish database connection for updates
You are unable to save a reskilling change in the Agent Re-skilling Web Tool
|Problem Summary||You get an "Unable to establish database connection for update operations" error when trying to save a reskilling change in the Agent Reskilling Web Tool.|
|Log Message||"Unable to establish database connection for update operations."|
|Possible Cause|| The Distributor service may not be running.
Go to Service Management and start or cycle the Distributor service for the applicable Instance.
|Associated CDETS #||N/A|