Agent Greeting Fails to Play - EnterpriseAgent PIM Event ID: 38
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Agent Greeting fails to Play
| Problem Summary |
Agent Greeting Fails to Play. |
| Error Message |
UCCE Peripheral Gateway indicates "Failed to play Agent Greeting ... due to Agent Greeting request timeout." (EnterpriseAgent PIM Event ID: 38) |
| Possible Cause |
Agent Greeting request to Unified CM times out. |
| Recommended Action |
1. Check network between JGW and Unified CM. 2. Check Unified CM and CVP. |
| Release |
Release 9.0(1) |
| Associated CDETS # |
None. |
