Agent Greeting Fails to Play - EnterpriseAgent PIM Event ID: 36
From DocWiki
Agent Greeting fails to Play
| Problem Summary |
Agent Greeting Fails to Play. |
| Error Message |
UCCE Peripheral Gateway indicates "Failed to play Agent Greeting ... due to the call failure cause:...." (EnterpriseAgent PIM Event ID: 36) |
| Possible Cause |
Unified CM detected an error while playing Agent Greeting . |
| Recommended Action |
Check Call Manager and CVP for errors. |
| Release |
Release 9.0(1) |
| Associated CDETS # |
None. |
