|Attention: DocWiki has reached EOL and will be decommissioned January 25, 2019.|
Agent Greeting Fails to Play - EnterpriseAgent PIM Error ID: 42
Agent Greeting Fails to Play
Agent Greeting Fails to Play.
UCCE Peripheral Gateway indicates "Failed to play Agent Greeting since the special dialed number 'PlayAgentGreeting' is not configured on the routing client for the peripheral." (EnterpriseAgent PIM Error ID: 42 )
The ICM Dialed Number "PlayAgentGreeting" was not properly configured for the peripheral routing client
Create the ICM Dialed Number "PlayAgentGreeting" for the correct peripheral and schedule an appropriate script for it.
|Associated CDETS #||