|Attention: DocWiki has reached EOL and will be decommissioned January 25, 2019.|
Agent Greeting Fails to Play - EnterpriseAgent PIM Error ID: 41
Agent Greeting fails to Play
Agent Greeting Fails to Play.
UCCE Peripheral Gateway indicates "Failed to play Agent Greeting ...due to routing delay." (EnterpriseAgent PIM Error ID: 41)
There is a delay in router or PG or in between those two components. When the routing delay exceeds five seconds, no Agent Greeting will be played.
1. Check if there is any failover between routers or PG. 2. Check network configuration.
|Associated CDETS #||