Agent Greeting Fails to Play - Agent greeting disabled for agent
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Agent Greeting Fails to Play
| Problem Summary |
Agent Greeting Fails to Play. |
| Error Message |
UCCE Peripheral Gateway indicates "Agent greeting disabled for agent" |
| Possible Cause |
The agent has manually disabled their greeting using the Disable greeting toggle button on their desktop. |
| Recommended Action |
Re-enable the particular Agent Greeting using the button on the desktop. |
| Release |
Release 9.0(1) |
| Associated CDETS # |
None. |