Administration: Search and Play application users encounter security warning before each playback

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Search and Play application users encounter security warning before each playback

Problem Summary Users are presented with a pop-up warning every time the Search and Play Java application is executed (whenever they attempt to play a recording).
Error Message For Java 7 update 45 or earlier:

The following pop-up appears.
Security Warning 45.JPG

For Java 7 update 51 or later:
The following pop-up appears.
Java Security Warning.JPG

Possible Cause The MediaSense media player is a downloadable Java application. Since it does not actually run as part of the browser executable, it is subject to the security requirements of the Java Virtual Machine (JVM) installed on the user’s computer (rather than those of the browser). Any security warnings that the browser user has acknowledged and accepted need to be acknowledged and accepted again with respect to the JVM.

Due to recent security enhancements in Java, users must accept a pop-up warning every time the Java application is executed.

Recommended Action For Java 7 update 45 or earlier:

The following pop-up with a check box appears.

Run 45.JPG

Note: Check the check box to prevent the pop-up from appearing every time and click Run.

For Java 7 update 51 or later:
The following pop-up appears.

Java Run new.JPG

Note: Due to Java security enhancements, the check-box is not present. You have to click Run every time the pop-up appears.

It is recommended to lower down the Java version to 7 update 45 to prevent the warning pop-up to appear every time.

Release All releases.
Associated CDETS # CSCuy33314

Rating: 3.7/5 (3 votes cast)

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