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Administration: Saving an AXL service provider configuration will result in an incorrect error message under certain pre-conditions
Saving an AXL service provider configuration, under certain pre-conditions, will cause an incorrect error message.
When configuring the AXL service Providers List in Administration > Unified CM Configuration, a misleading error message can appear given the following pre-conditions:
"The AXL Service Provider credentials are incorrect. Verify your ip address, username, and password and re-submit."
(Note: This error message is wrong. The credentials are actually correct.)
|Possible Cause|| The incorrect message appears because the screen is not refreshed after the warning dialog box is closed.|
|Recommended Action|| Ignore the message and click the “Reset” button to get the current configuration. |
|Release|| Release 8.5(4) |
|Associated CDETS #|| CSCtx75179|