Administration: Context menu disabled on some Manage Workflow Actions fields in IE11

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Administration: Context menu disabled on some Manage Workflow Actions fields in IE11

Problem Summary An administrator uses Internet Explorer 11.0 to access the Finesse administration console. The administrator is creating a new workflow action but nothing happens when the administrator right-clicks the Browser URL, URL, or Body text fields.
Error Message None
Possible Cause One of the JavaScript libraries used with Finesse does not support IE11. As a result, the context menus for these fields are disabled.
Recommended Action Use keyboard shortcuts for this particular field for Select All, Cut, Copy, and Paste in these fields. 
Release Release 10.5(1), Release 10.6(1), Release 11.0(1)
Associated CDETS # None


Rating: 5.0/5 (1 vote cast)

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