Administration: Administration sign-in page does not load after fresh installation

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Administration: Administration sign-in page does not load after fresh installation 

Problem Summary The administration sign-in page does not load after a fresh installation.
Error Message An error occurred that prevented administration sign-in page from loading.
Possible Cause
  • Browser cache or cookies are not cleared from a prior installation.
  • The administration Finesse Layout XML may be corrupt, or the administration console did not start up correctly.
Recommended Action Clear your browser cache (delete browsing history and cookies). If the problem persists, restart the Cisco Tomcat service or restart the Finesse server.
Release Release 9.1(1),Release 10.0(1), Release 10.5(1), Release 10.6(1)
Associated CDETS # None


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