You are unable to save a re-skilling change in the Agent Re-skilling Web Tool.

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You are unable to save a re-skilling change in the Agent Re-skilling Web Tool.

Problem Summary You get an "Unable to establish database connection for update operations." error when trying to save a re-skilling change in the Agent Re-skilling Web Tool.
Log Message "Unable to establish database connection for update operations."
Possible Cause The Distributor service may not be running.


Or you may not have restarted (cycled) the Distributor service after enabling re-skilling in the Administration & Data Server.

Recommended Action

Go to Service Management and start or cycle the Distributor service for the applicable Instance.

Release 8.0(1)
Associated CDETS # N/A

Rating: 5.0/5 (2 votes cast)

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