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		<id>http://docwiki.cisco.com/w/index.php?title=You_are_unable_to_save_a_re-skilling_change_in_the_Agent_Re-skilling_Web_Tool.&amp;feed=atom&amp;action=history</id>
		<title>You are unable to save a re-skilling change in the Agent Re-skilling Web Tool. - Revision history</title>
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		<updated>2013-06-19T14:26:57Z</updated>
		<subtitle>Revision history for this page on the wiki</subtitle>
		<generator>MediaWiki 1.16.0</generator>

	<entry>
		<id>http://docwiki.cisco.com/w/index.php?title=You_are_unable_to_save_a_re-skilling_change_in_the_Agent_Re-skilling_Web_Tool.&amp;diff=27767&amp;oldid=prev</id>
		<title>Cchetty: 1 revision</title>
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				<updated>2010-03-12T23:53:14Z</updated>
		
		<summary type="html">&lt;p&gt;1 revision&lt;/p&gt;
&lt;table style=&quot;background-color: white; color:black;&quot;&gt;
		&lt;tr valign='top'&gt;
		&lt;td colspan='1' style=&quot;background-color: white; color:black;&quot;&gt;← Older revision&lt;/td&gt;
		&lt;td colspan='1' style=&quot;background-color: white; color:black;&quot;&gt;Revision as of 23:53, 12 March 2010&lt;/td&gt;
		&lt;/tr&gt;&lt;/table&gt;</summary>
		<author><name>Cchetty</name></author>	</entry>

	<entry>
		<id>http://docwiki.cisco.com/w/index.php?title=You_are_unable_to_save_a_re-skilling_change_in_the_Agent_Re-skilling_Web_Tool.&amp;diff=27766&amp;oldid=prev</id>
		<title>Nordberg: New page: 	    &lt;p&gt;&lt;br /&gt; &lt;/p&gt;&lt;p&gt;&lt;br /&gt; &lt;/p&gt; &lt;h2&gt; You are unable to save a re-skilling change in the Agent Re-skilling Web Tool.&lt;/h2&gt; &lt;table border=&quot;1&quot;&gt;  &lt;tr&gt; &lt;th&gt; &lt;b&gt;Problem Summary&lt;/b&gt; &lt;/th&gt;&lt;td&gt; Yo...</title>
		<link rel="alternate" type="text/html" href="http://docwiki.cisco.com/w/index.php?title=You_are_unable_to_save_a_re-skilling_change_in_the_Agent_Re-skilling_Web_Tool.&amp;diff=27766&amp;oldid=prev"/>
				<updated>2009-12-01T19:44:53Z</updated>
		
		<summary type="html">&lt;p&gt;New page: 	    &amp;lt;p&amp;gt;&amp;lt;br /&amp;gt; &amp;lt;/p&amp;gt;&amp;lt;p&amp;gt;&amp;lt;br /&amp;gt; &amp;lt;/p&amp;gt; &amp;lt;h2&amp;gt; You are unable to save a re-skilling change in the Agent Re-skilling Web Tool.&amp;lt;/h2&amp;gt; &amp;lt;table border=&amp;quot;1&amp;quot;&amp;gt;  &amp;lt;tr&amp;gt; &amp;lt;th&amp;gt; &amp;lt;b&amp;gt;Problem Summary&amp;lt;/b&amp;gt; &amp;lt;/th&amp;gt;&amp;lt;td&amp;gt; Yo...&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;	&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;br /&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&amp;lt;p&amp;gt;&amp;lt;br /&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;h2&amp;gt; You are unable to save a re-skilling change in the Agent Re-skilling Web Tool.&amp;lt;/h2&amp;gt;&lt;br /&gt;
&amp;lt;table border=&amp;quot;1&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;tr&amp;gt;&lt;br /&gt;
&amp;lt;th&amp;gt; &amp;lt;b&amp;gt;Problem Summary&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/th&amp;gt;&amp;lt;td&amp;gt; You get an &amp;quot;Unable to establish database connection for update operations.&amp;quot; error when trying to save a re-skilling change in the Agent Re-skilling Web Tool.&lt;br /&gt;
&amp;lt;/td&amp;gt;&amp;lt;/tr&amp;gt;&lt;br /&gt;
&amp;lt;tr&amp;gt;&lt;br /&gt;
&amp;lt;th&amp;gt; &amp;lt;b&amp;gt;Log Message&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/th&amp;gt;&amp;lt;td&amp;gt;&amp;quot;Unable to establish database connection for update operations.&amp;quot;&lt;br /&gt;
&amp;lt;/td&amp;gt;&amp;lt;/tr&amp;gt;&lt;br /&gt;
&amp;lt;tr&amp;gt;&lt;br /&gt;
&amp;lt;th&amp;gt; &amp;lt;b&amp;gt;Possible Cause&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/th&amp;gt;&amp;lt;td&amp;gt; The Distributor service may not be running.&lt;br /&gt;
&amp;lt;BR&amp;gt;&lt;br /&gt;
Or you may not have restarted (cycled) the Distributor service after enabling re-skilling in the Administration &amp;amp; Data Server.&lt;br /&gt;
&amp;lt;/td&amp;gt;&amp;lt;/tr&amp;gt;&lt;br /&gt;
&amp;lt;tr&amp;gt;&lt;br /&gt;
&amp;lt;th&amp;gt; &amp;lt;b&amp;gt;Recommended Action&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/th&amp;gt;&amp;lt;td&amp;gt;&lt;br /&gt;
Go to Service Management and start or cycle the Distributor service for the applicable Instance.&lt;br /&gt;
&amp;lt;/td&amp;gt;&amp;lt;/tr&amp;gt;&lt;br /&gt;
&amp;lt;tr&amp;gt;&lt;br /&gt;
&amp;lt;th&amp;gt; &amp;lt;b&amp;gt;Release&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/th&amp;gt;&amp;lt;td&amp;gt; 8.0(1)&lt;br /&gt;
&amp;lt;/td&amp;gt;&amp;lt;/tr&amp;gt;&lt;br /&gt;
&amp;lt;tr&amp;gt;&lt;br /&gt;
&amp;lt;th&amp;gt; &amp;lt;b&amp;gt;Associated CDETS #&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/th&amp;gt;&amp;lt;td&amp;gt; N/A&lt;br /&gt;
&amp;lt;/td&amp;gt;&amp;lt;/tr&amp;gt;&lt;br /&gt;
&amp;lt;/table&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Category:Unified CCE, Release 8.0]]&lt;/div&gt;</summary>
		<author><name>Nordberg</name></author>	</entry>

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