Whisper Announcement Fails to Play - No Default Label Configured

From DocWiki

Revision as of 21:04, 20 December 2010 by Cchetty (Talk | contribs)
Jump to: navigation, search

Whisper Announcement Fails to Play - No Default Label Configured

Problem Summary

Whisper fails to play on an internally routed transferred/conferenced call to another agent.

Error Message

Router log (or Router log viewer) shows "No default label configured for <CCM PG routing client>"

Possible Cause

Since the route request in this call scenario originates from the agent, a type 10 VRU label must be configured for this routing client as well.

Recommended Action

Configure a type 10 VRU label for the CCM PG routing client in addition to the VRU label configured for the VRU PG routing client.

Release

Release 8.5(1)

Associated CDETS #

None.

Rating: 0.0/5 (0 votes cast)

Personal tools