Whisper Announcement Fails to Play - No Default Label Configured
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<td> '''Release''' </td> | <td> '''Release''' </td> | ||
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| - | Release | + | Release 9.0(1) |
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</tr> <tr> | </tr> <tr> | ||
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| - | [[Category:Unified CCE, Release | + | [[Category:Unified CCE, Release 9.0]] |
| - | [[Category:Unified CVP, Release | + | [[Category:Unified CVP, Release 9.0]] |
Latest revision as of 09:20, 5 June 2012
Whisper Announcement Fails to Play - No Default Label Configured
| Problem Summary |
Whisper fails to play on an internally routed transferred/conferenced call to another agent. |
| Error Message |
Router log (or Router log viewer) shows "No default label configured for <CCM PG routing client>" |
| Possible Cause |
Since the route request in this call scenario originates from the agent, a type 10 VRU label must be configured for this routing client as well. |
| Recommended Action |
Configure a type 10 VRU label for the CCM PG routing client in addition to the VRU label configured for the VRU PG routing client. |
| Release |
Release 9.0(1) |
| Associated CDETS # |
None. |
