Whisper Announcement Fails to Play - No Default Label Configured

From DocWiki

(Difference between revisions)
Jump to: navigation, search
m (1 revision)
(Whisper Announcement Fails to Play - No Default Label Configured)
 
Line 24: Line 24:
<td> '''Release''' </td>
<td> '''Release''' </td>
<td>
<td>
-
Release 8.5(1)
+
Release 9.0(1)
</td>
</td>
</tr> <tr>
</tr> <tr>
Line 33: Line 33:
-
[[Category:Unified CCE, Release 8.5]]
+
[[Category:Unified CCE, Release 9.0]]
-
[[Category:Unified CVP, Release 8.5]]
+
[[Category:Unified CVP, Release 9.0]]

Latest revision as of 09:20, 5 June 2012

Whisper Announcement Fails to Play - No Default Label Configured

Problem Summary

Whisper fails to play on an internally routed transferred/conferenced call to another agent.

Error Message

Router log (or Router log viewer) shows "No default label configured for <CCM PG routing client>"

Possible Cause

Since the route request in this call scenario originates from the agent, a type 10 VRU label must be configured for this routing client as well.

Recommended Action

Configure a type 10 VRU label for the CCM PG routing client in addition to the VRU label configured for the VRU PG routing client.

Release

Release 9.0(1)

Associated CDETS #

None.

Rating: 0.0/5 (0 votes cast)

Personal tools