Whisper Announcement - Call Fails
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<td> '''Release''' </td> | <td> '''Release''' </td> | ||
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| - | Release | + | Release 9.0(1) |
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| - | [[Category:Unified CCE, Release | + | [[Category:Unified CCE, Release 9.0]] |
| - | [[Category:Unified CVP, Release | + | [[Category:Unified CVP, Release 9.0]] |
Latest revision as of 09:12, 5 June 2012
Agent Whisper - Call Fails
| Problem Summary |
Whisper call fails. A Queue node fails where you would expect it to connect to the agent and play the whiser. |
| Error Message |
"B2BUA is not configured for a route to 9191919100, please add this route."appears in the CVP error log. |
| Possible Cause |
Media Termination Point is enabled on the SIP trunk in UNIFIED CM |
| Recommended Action |
Modify your dial plan to cover the Whisper Announcement ring back and whisper service numbers (by default, 91919191 and 9191919100). |
| Release |
Release 9.0(1) |
| Associated CDETS # |
None. |
