W1 upgrade issues
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| - | + | == W1 upgrade issues == | |
| + | |||
| + | {| border="1" | ||
| + | |- | ||
| + | ! '''Problem Summary''' | ||
| + | | After w1 upgrade the application is not able to pick up scripts. | ||
| + | |- | ||
| + | ! '''Error Message''' | ||
| + | | While calling the application there is an engaged tone | ||
| + | |- | ||
| + | ! '''Possible Cause''' | ||
| + | | Config object not loaded | ||
| + | |- | ||
| + | ! '''Recommended Action''' | ||
| + | | | ||
| + | Performs these actions: | ||
| + | # Refresh all applications(preferred) of restart engine to resolve this issue. | ||
| + | # Please collect SCRIPT_MGR logs and APP_MGR logs and also the state of application_cofig objects from CET tool before the refresh or restart, and after the refresh or restart. | ||
| + | |- | ||
| + | ! '''Release''' | ||
| + | | Release 8.0(1) | ||
| + | |- | ||
| + | ! '''Associated CDETS #''' | ||
| + | | None. | ||
| + | |- | ||
| + | |} | ||
| + | |||
| + | [[Category:Unified CCX, Release 8.0]] | ||
| + | [[Category:Unified CCX, Release 8.5]] | ||
Revision as of 09:06, 29 November 2010
W1 upgrade issues
| Problem Summary | After w1 upgrade the application is not able to pick up scripts. |
|---|---|
| Error Message | While calling the application there is an engaged tone |
| Possible Cause | Config object not loaded |
| Recommended Action |
Performs these actions:
|
| Release | Release 8.0(1) |
| Associated CDETS # | None. |
