Virus Scan software slows Call Completion Rate

From DocWiki

(Difference between revisions)
Jump to: navigation, search
(Virus Scan software slows Call Completion Rate)
m (Bot: Adding {{Template:Required Metadata}})
 
(One intermediate revision not shown)
Line 1: Line 1:
 +
{{Template:Required Metadata}}
== Virus Scan software slows Call Completion Rate ==
== Virus Scan software slows Call Completion Rate ==

Latest revision as of 18:42, 18 December 2009

Virus Scan software slows Call Completion Rate

Problem Summary When the Cisco Unified CCX system is under load, the system updates and writes to the log files more often. Therefore, Virus Scan software works more often. This can affect system performance.
Error Message None.
Possible Cause Changes or updates to log files trigger the Virus Scan software to read the files.
Recommended Action

In order to improve the Call Completion Rate of the system running under high load, the virus scan software excludes some of the directories for performance reasons. Exclude the following directories:

  • C:\Program Files\wfavvid\log
  • C:\Program Files\Cisco\Desktop\log
  • C:\Program Files\Cisco\Desktop_Audio
  • C:\Program Files\Microsoft SQL Server\MSSQL$CRSSQL
Release Release 7.0(1)
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

Personal tools