Virtualization for Unified CCX
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 | Note: | The information for Unified IP-IVR is the same as Unified CCX. |
Contents |
Updates to this Page
The following is a list of significant updates to this page:
| Date | Update |
|---|---|
| September 2013 |
Moved the following sections to the CCX main page:
|
| April 2013 | Clarified Disable LRO requirement. |
| September 2012 | Added Section - New Identity Support for UCCX 9.0.2 |
| July 2012 | Added WFO 9.0 virtualization |
| June 2012 | Virtualization support for Release 9.0(1). |
| July 2011 |
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| May 2011 |
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| March 2011 |
Updated the Unified CCX-Specific Information for OVA Templates section. |
| January 2011 |
|
| December 2010 | Virtualization support for Release 8.5(1). |
| April 2010 | Virtualization support for Release 8.0(2). |
Virtual Machine(VM)-Specific Unified CCX or IPIVR Software Requirements
See VMware Infrastructure Feature Support .
| Note: | Span based Silent Monitoring on UCS B-series is not supported |
Unified CCX or IPIVR-Specific Information for OVA Templates
Any of the three Unified CCX profiles 100, 300, or 400 can be deployed using a single OVA template.
Click here to download the latest OVA Templates Information for Unified CCX.
The support for VMware vSphere ESXi 5.0 as hypervisor on Cisco Servers and boot from SAN have been enabled for Unified CCX 9.0(1).
As support for VMware vSphere ESXi 4.1 as hypervisor on Cisco Servers and boot from SAN have been enabled for Unified CCX 8.0(2) SU2, Unified CCX 8.5(1), and Unified CCX 9.0(1); you can host Unified CCX 8.0(2) SU2, 8.5(1), and 9.0(1) Virtual Machine (VM) on ESXi 4.1.
Follow the procedure mentioned below if you are using Unified CCX 8.0(2) currently:
- Upgrade to Unified CCX 8.0(2) SU2 or higher
- Disable the LRO (Large Receive Offload)
- Download the appropriate OVA version 2 files from OVA Templates Information for Unified CCX depending on the sizing guidelines and requirements mentioned at Unified CCX OVA Support for Different Hardware
- Upgrade VMware tools using the cop file ciscocm.vmtoolsUpgrade4.1-8.3.2-257589-v14.cop.sgn
Follow the procedure mentioned below if you are using Unified CCX 8.5(1) currently:
- Disable the LRO (Large Receive Offload)
- Download the appropriate OVA version 2 files from OVA Templates Information for Unified CCX depending on the sizing guidelines and requirements mentioned at Unified CCX OVA Support for Different Hardware
- Upgrade VMware tools using the following CLI commands in Unified CCX 8.5(1) or higher:
- "utils vmware upgrade”
- “utils vmware status”
Follow the procedure mentioned below if you are using Unified CCX 9.0(1) currently:
- LRO is not required to be disabled. See Disable LRO for further information.
- Download the appropriate OVA version 3 files from OVA Templates Information for Unified CCX depending on the sizing guidelines and requirements mentioned at Unified CCX OVA Support for Different Hardware
- Upgrade VMware tools using the following CLI commands in Unified CCX 9.0(1):
- "utils vmware upgrade”
- “utils vmware status”
Unified CCX or IPIVR-Specific Information for Sizing Guidelines
See OVA Templates Information for Unified CCX for detailed information on sizing guidelines for Unified CCX.
UCS Network Configuration
See Unified Communications Virtualization Downloads (including OVA/OVF Templates).
Performance Requirements
See Datasheet for Cisco Unified Contact Center Express 8.5 for detailed information on performance requirements.
| Back to: Unified Communications in a Virtualized Environment |
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