Virtualization for Unified CCX

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Note Note: The information for Unified IP-IVR is the same as Unified CCX.

Contents

Updates to this Page

The following is a list of significant updates to this page:

Date Update
September 2013

Moved the following sections to the CCX main page:

  • Resource Reservation
  • Unified CCX or IPIVR-Specific VM Installation Information
  • New Identity Support for Unified CCX or IPIVR 9.0(2)
April 2013 Clarified Disable LRO requirement.
September 2012 Added Section - New Identity Support for UCCX 9.0.2
July 2012 Added WFO 9.0 virtualization
June 2012 Virtualization support for Release 9.0(1).
July 2011
  • Removed the Virtualization Support for Cisco Unified Workforce Optimization (WFO) in Unified CCX 8.5 section.
  • Added the Virtualization Support for Cisco Unified Workforce Optimization (WFO) 8.5.2 in Unified CCX 8.5 section.
  • Added the Virtualization Support for Cisco Unified Workforce Optimization (WFO) 8.5.1 in Unified CCX 8.5 section.
May 2011
  • Updated the Unified CCX-Specific Information for OVA Templates section.
  • Added the Resource Reservation section.
March 2011

Updated the Unified CCX-Specific Information for OVA Templates section.

January 2011
  • Updated the Unified CCX-Specific Information for OVA Templates section.
  • Updated Virtualization support for Release 8.5(1) and 8.0(x). Replaced table with text.
December 2010 Virtualization support for Release 8.5(1).
April 2010 Virtualization support for Release 8.0(2).


Virtual Machine(VM)-Specific Unified CCX or IPIVR Software Requirements

See VMware Infrastructure Feature Support .


Note Note: Span based Silent Monitoring on UCS B-series is not supported

Unified CCX or IPIVR-Specific Information for OVA Templates

Any of the three Unified CCX profiles 100, 300, or 400 can be deployed using a single OVA template.

Click here to download the latest OVA Templates Information for Unified CCX.

The support for VMware vSphere ESXi 5.0 as hypervisor on Cisco Servers and boot from SAN have been enabled for Unified CCX 9.0(1).

As support for VMware vSphere ESXi 4.1 as hypervisor on Cisco Servers and boot from SAN have been enabled for Unified CCX 8.0(2) SU2, Unified CCX 8.5(1), and Unified CCX 9.0(1); you can host Unified CCX 8.0(2) SU2, 8.5(1), and 9.0(1) Virtual Machine (VM) on ESXi 4.1.

Follow the procedure mentioned below if you are using Unified CCX 8.0(2) currently:

Follow the procedure mentioned below if you are using Unified CCX 8.5(1) currently:

Follow the procedure mentioned below if you are using Unified CCX 9.0(1) currently:

Unified CCX or IPIVR-Specific Information for Sizing Guidelines

See OVA Templates Information for Unified CCX for detailed information on sizing guidelines for Unified CCX.

UCS Network Configuration

See Unified Communications Virtualization Downloads (including OVA/OVF Templates).

Performance Requirements

See Datasheet for Cisco Unified Contact Center Express 8.5 for detailed information on performance requirements.





Back to: Unified Communications in a Virtualized Environment

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