Virtualization for Unified CCE
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<br><br> | <br><br> | ||
- | = | + | = Version 10.0(x) = |
- | + | <br>[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]] | |
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- | = | + | {| style="width: 1200px; height: 476px" class="wikitable FCK__ShowTableBorders" |
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|- | |- | ||
- | ! | + | ! style="background: rgb(229,228,226)" rowspan="3" width="100" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component & Capacity Point]]'''</center> |
- | ! | + | ! style="background: rgb(229,228,226)" rowspan="3" width="50" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Preloaded with]] [[Cisco Business Edition 6000|Business Edition]]?'''</center> |
- | ! | + | ! style="background: rgb(229,228,226)" colspan="4" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://software.cisco.com/download/release.html?mdfid=268439622&flowid=46046&softwareid=283914286&release=10.0(1)&relind=AVAILABLE&rellifecycle=&reltype=latest '''click to download OVA file for this version''']</center> |
- | ! | + | ! style="background: rgb(229,228,226)" colspan="8" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center> |
- | ! Unified Communications | + | ! style="background: rgb(229,228,226)" colspan="4" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center> |
- | ! | + | |- style="background: rgb(229,228,226)" |
+ | ! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center> | ||
+ | ! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center> | ||
+ | ! rowspan="2" width="70" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vDisk]]'''</center> | ||
+ | ! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vNIC]]'''</center> | ||
+ | ! colspan="6" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''<br>S is same as BE6000 MD<br>S+ is same as BE6000 HD<br>M includes BE7000</center> | ||
+ | ! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''</center> | ||
+ | ! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center> | ||
+ | ! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center> | ||
+ | |- style="background: rgb(229,228,226)" | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S+]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|L]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|XL]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|2XL]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center> | ||
|- | |- | ||
- | | | + | | bgcolor="#ffffff" colspan="22" | |
- | + | *'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' = [[#Unified CCE Co-residency Support Policy|Full]] | |
- | + | *'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 5.0, 5.1<br> | |
- | + | *[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]] | |
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|- | |- | ||
- | + | | Router <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Router VM Configuration for Version 10.0(x)|See notes]] | |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
+ | | 4 | ||
+ | | 8 GB | ||
+ | | 1x 80 GB | ||
+ | | 2 | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Logger <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Logger VM Configuration for Version 10.0(x)|See notes]] |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
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| 4 | | 4 | ||
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- | | | + | | bgcolor="#ffc0cb" align="center" | No |
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- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | 1 | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#ffff00" align="center" | All except:<br>C210 M1 TRC#1 |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Rogger <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Rogger VM Configuration for Version 10.0(x)|See notes]] |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | 4 | ||
+ | | 6 GB | ||
+ | | 1x 80 GB (OS) <br>1x 150 GB (DB) | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffff00" align="center" | All except:<br>C210 M1 TRC#1 | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Progger <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Progger VM Configuration for Version 10.0(x)|See notes]] |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
| 4 | | 4 | ||
- | | | + | | 6 GB |
- | | | + | | 1x 150 GB |
- | | | + | | 2 |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
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- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Large Agent PG <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Large Agent PG VM Configuration for Version 10.0(x)|See notes]] |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
| 2 | | 2 | ||
- | | 6 | + | | 6 GB |
- | | | + | | 1x 80 GB |
- | + | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Large CAD Agent PG <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Large CAD Agent PG VM Configuration for Version 10.0(x)|See notes]] |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | |
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| 2 | | 2 | ||
- | | | + | | 6 GB |
- | | | + | | 1x 80 GB |
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Large CAD Agent PG w/ SQL <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Large CAD Agent PG w/ SQL VM Configuration for Version 10.0(x)|See notes]] |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
| 4 | | 4 | ||
- | | | + | | 6 GB |
- | | | + | | 1x 80 GB (OS) <br>1x 80 GB (DB) |
- | | | + | | 2 |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#ffff00" align="center" | All except:<br>C210 M1 TRC#1 | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | + | | Small Agent PG <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Small Agent PG VM Configuration for Version 10.0(x)|See notes]] | |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | 1 | ||
+ | | 4 GB | ||
+ | | 1x 80 GB | ||
+ | | 2 | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Small CAD Agent PG <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Small CAD Agent PG VM Configuration for Version 10.0(x)|See notes]] |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
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| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Small CAD Agent PG w/ SQL <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Small CAD Agent PG w/ SQL VM Configuration for Version 10.0(x)|See notes]] |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
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- | | 6 | + | | 6 GB |
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| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Large MR PG <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Large MR PG VM Configuration for Version 10.0(x)|See notes]] |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 2 | | 2 | ||
- | | 6 | + | | 6 GB |
- | | | + | | 1x 80 GB |
- | | 2 | + | | 2 |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Small MR PG <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Small MR PG VM Configuration for Version 10.0(x)|See notes]] |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
- | + | | 1 | |
- | + | | 4 GB | |
- | + | | 1x 80 GB | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | | | + | |
- | | | + | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | | | + | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | | | + | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | | | + | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | + | | bgcolor="#7cfc00" align="center" | Yes | |
- | + | | bgcolor="#7cfc00" align="center" | Yes | |
- | + | | bgcolor="#7cfc00" align="center" | Yes | |
- | + | | bgcolor="#7cfc00" align="center" | Yes | |
- | + | | bgcolor="#7cfc00" align="center" | Yes | |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
|- | |- | ||
- | | VRU PG | + | | Large VRU PG <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Large VRU PG VM Configuration for Version 10.0(x)|See notes]] |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 2 | | 2 | ||
+ | | 2 GB | ||
+ | | 1x 80 GB | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Small VRU PG <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Small VRU PG VM Configuration for Version 10.0(x)|See notes]] |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
- | | | + | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | | | + | |
| 1 | | 1 | ||
+ | | 2 GB | ||
+ | | 1x 80 GB | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Avaya ACD PG <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Avaya ACD PG VM Configuration for Version 10.0(x)|See notes]] |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
| 2 | | 2 | ||
- | | | + | | 6 GB |
- | | | + | | 1x 80 GB |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Large TDM ACD PG <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Large TDM ACD PG VM Configuration for Version 10.0(x)|See notes]] |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 2 | | 2 | ||
- | | 6 | + | | 6 GB |
- | | | + | | 1x 80 GB |
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Small TDM ACD PG <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Small TDM ACD PG VM Configuration for Version 10.0(x)|See notes]] |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | 1 | ||
+ | | 4 GB | ||
+ | | 1x 80 GB | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Large UCC Gateway PG <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Large UCC Gateway PG VM Configuration for Version 10.0(x)|See notes]] |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
| 2 | | 2 | ||
- | | 6 | + | | 6 GB |
- | | | + | | 1x 80 GB |
- | + | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Small UCC Gateway PG <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Small UCC Gateway PG VM Configuration for Version 10.0(x)|See notes]] |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | 1 | ||
+ | | 4 GB | ||
+ | | 1x 80 GB | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | |
- | | | + | |
- | | | + | |
- | | | + | |
- | | | + | |
- | | | + | |
|- | |- | ||
- | | | + | | Administration Client <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Administration Client VM Configuration for Version 10.0(x)|See notes]] |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | 1 | ||
+ | | 2 GB | ||
+ | | 1x 40 GB | ||
+ | | 1 | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | |- | ||
+ | | Administration Server - AW <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Administration Server - AW VM Configuration for Version 10.0(x)|See notes]] | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | 1 | ||
+ | | 2 GB | ||
+ | | 1x 40 GB | ||
+ | | 1 | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | |- | ||
+ | | AW-HDS <br> [[Notes on Version 10.0(x) VM Configurations#Notes on AW-HDS VM Configuration for Version 10.0(x)|See notes]] | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 4 | | 4 | ||
- | | | + | | 8 GB |
- | | | + | | 1x 80 GB (OS) <br>1x 500 GB (DB) |
- | | | + | | 1 |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffff00" align="center" | All except:<br>C210 M1 TRC#1 | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | AW-HDS-DDS <br> [[Notes on Version 10.0(x) VM Configurations#Notes on AW-HDS-DDS VM Configuration for Version 10.0(x)|See notes]] |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 4 | | 4 | ||
- | | | + | | 8 GB |
- | | | + | | 1x 80 GB (OS) <br>1x 500 GB (DB) |
- | | | + | | 1 |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffff00" align="center" | All except:<br>C210 M1 TRC#1 | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | HDS-DDS <br> [[Notes on Version 10.0(x) VM Configurations#Notes on HDS-DDS VM Configuration for Version 10.0(x)|See notes]] |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | | | + | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
| 4 | | 4 | ||
- | | | + | | 8 GB |
+ | | 1x 80 GB (OS) <br>1x 500 GB (DB) | ||
+ | | 1 | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffff00" align="center" | All except:<br>C210 M1 TRC#1 | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Sigtran Gateway <br> [[Notes on Version 10.0(x) VM Configurations#Notes on Sigtran Gateway VM Configuration for Version 10.0(x)|See notes]] |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | 2 | ||
+ | | 4 GB | ||
+ | | 1x 100 GB | ||
+ | | 1 | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Remote Silent Monitor<br> [[Notes on Version 10.0(x) VM Configurations#Notes on Remote Silent Monitor VM Configuration for Version 10.0(x)|See notes]] |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | 2 |
- | | | + | | 4 GB |
- | | | + | | 1x 100 GB |
+ | | 1 | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|} | |} | ||
- | = | + | <br> |
+ | |||
+ | = Version 8.5(2+) through 9.0(x) = | ||
+ | |||
+ | <br>[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]] | ||
- | {| style="width: | + | {| style="width: 1200px; height: 476px" class="wikitable FCK__ShowTableBorders" |
- | + | ||
|- | |- | ||
- | ! colspan="4" | | + | ! style="background: rgb(229,228,226)" rowspan="3" width="100" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component & Capacity Point]]'''</center> |
- | ! colspan="4" | | + | ! style="background: rgb(229,228,226)" rowspan="3" width="50" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Preloaded with]] [[Cisco Business Edition 6000|Business Edition]]?'''</center> |
+ | ! style="background: rgb(229,228,226)" colspan="4" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://software.cisco.com/download/release.html?mdfid=268439622&flowid=46046&softwareid=283914286&release=1.2&relind=AVAILABLE&rellifecycle=&reltype=latest '''click to download OVA file for this version''']</center> | ||
+ | ! style="background: rgb(229,228,226)" colspan="8" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center> | ||
+ | ! style="background: rgb(229,228,226)" colspan="4" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center> | ||
+ | |- style="background: rgb(229,228,226)" | ||
+ | ! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center> | ||
+ | ! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center> | ||
+ | ! rowspan="2" width="70" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vDisk]]'''</center> | ||
+ | ! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vNIC]]'''</center> | ||
+ | ! colspan="6" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''<br>S is same as BE6000 MD<br>S+ is same as BE6000 HD<br>M includes BE7000</center> | ||
+ | ! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''</center> | ||
+ | ! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center> | ||
+ | ! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center> | ||
+ | |- style="background: rgb(229,228,226)" | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S+]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|L]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|XL]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|2XL]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center> | ||
|- | |- | ||
- | | | + | | bgcolor="#ffffff" colspan="22" | |
- | + | *'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' = [[#Unified CCE Co-residency Support Policy|See the Unified CCE Co-residency Support Policy]] | |
- | | '''# | + | *'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 5.0, 5.1<br> |
- | + | *[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]] | |
- | | | + | |
- | | | + | |
- | + | ||
- | + | ||
|- | |- | ||
- | | | + | | Router <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on Router VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
- | + | ||
- | + | ||
- | + | ||
- | | | + | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
| 4 | | 4 | ||
- | | | + | | 8 GB |
+ | | 1x 80 GB | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Logger <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on Logger VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
| 4 | | 4 | ||
- | | | + | | 8 GB |
+ | | 1x 80 GB (OS) <br>1x 500 GB (DB) | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#ffff00" align="center" | All except:<br>C210 M1 TRC#1 |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | |
- | | | + | |
- | | | + | |
|- | |- | ||
- | | | + | | Rogger <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on Rogger VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
| 4 | | 4 | ||
- | | | + | | 6 GB |
- | | | + | | 1x 80 GB (OS) <br>1x 150 GB (DB) |
- | | | + | | 2 |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffff00" align="center" | All except:<br>C210 M1 TRC#1 | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | + | | Agent PG w/ CTI OS - 2,000 agents <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on Agent PG w/ CTI OS - 2,000 agents VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] | |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 2 | | 2 | ||
- | | | + | | 6 GB |
- | | | + | | 1x 80 GB |
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | + | | Agent PG w/ CTI OS - 450 agents <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on Agent PG w/ CTI OS - 450 agents VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] | |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | 1 | ||
+ | | 4 GB | ||
+ | | 1x 80 GB | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | + | | bgcolor="#7cfc00" align="center" | Yes | |
- | + | | bgcolor="#7cfc00" align="center" | Yes | |
- | + | | bgcolor="#7cfc00" align="center" | Yes | |
- | + | | bgcolor="#7cfc00" align="center" | Yes | |
- | + | | bgcolor="#7cfc00" align="center" | Yes | |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
- | + | | bgcolor="#7cfc00" align="center" | Yes | |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
- | + | ||
- | + | ||
- | + | ||
- | | | + | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | | | + | |
- | + | ||
- | | | + | |
- | | | + | |
- | | | + | |
- | | | + | |
- | | | + | |
- | | | + | |
- | + | ||
- | + | ||
- | + | ||
- | | | + | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
|- | |- | ||
- | | | + | | Agent PG w/ CAD - 1,000 agents <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on Agent PG w/ CAD - 1,000 agents VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
| 2 | | 2 | ||
- | | 6 | + | | 6 GB |
- | | | + | | 1x 80 GB |
- | + | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffff00" align="center" | All except:<br>C210 M1 TRC#1 | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Agent PG w/ CAD - 297 agents <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on Agent PG w/ CAD - 297 agents VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | 1 | ||
+ | | 4 GB | ||
+ | | 1x 80 GB | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | MR PG - 2,000 agents - 10 PIMs <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on MR PG - 2,000 agents - 10 PIMs VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 2 | | 2 | ||
- | | 6 | + | | 6 GB |
- | | | + | | 1x 80 GB |
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | MR PG - 1,000 agents - 5 PIMs <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on MR PG - 1,000 agents - 5 PIMs VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | 1 | ||
+ | | 4 GB | ||
+ | | 1x 80 GB | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | VRU PG - 9,600 ports - 10 PIMs <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on VRU PG - 9,600 ports - 10 PIMs VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
| 2 | | 2 | ||
- | | | + | | 2 GB |
- | | | + | | 1x 80 GB |
- | + | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | VRU PG - 1,200 ports - 4 PIMs <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on VRU PG - 1,200 ports - 4 PIMs VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
- | | | + | | 1 |
- | | | + | | 2 GB |
+ | | 1x 80 GB | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Avaya (Definity) ACD PG <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on Avaya (Definity) ACD PG VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 2 | | 2 | ||
- | | 6 | + | | 6 GB |
- | | | + | | 1x 80 GB |
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | TDM ACD PG - 2,000 agents <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on TDM ACD PG - 2,000 agents VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 2 | | 2 | ||
- | | 6 | + | | 6 GB |
- | | | + | | 1x 80 GB |
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | TDM ACD PG - 250 agents <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on TDM ACD PG - 250 agents VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | 1 | ||
+ | | 4 GB | ||
+ | | 1x 80 GB | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | |- | ||
+ | | UCC Gateway PG - 2,000 agents <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on UCC Gateway PG - 2,000 agents VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 2 | | 2 | ||
- | | | + | | 6 GB |
- | | | + | | 1x 80 GB |
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | UCC Gateway PG - 450 agents <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on UCC Gateway PG - 450 agents VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] |
- | | | + | |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | 1 | ||
+ | | 4 GB | ||
+ | | 1x 80 GB | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Administration Client <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on Administration Client VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] |
- | | | + | |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | 1 |
- | | | + | | 2 GB |
- | | | + | | 1x 40 GB |
+ | | 1 | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Administration Server - AW <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on Administration Server - AW VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] |
- | | | + | |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | 1 |
- | | | + | | 2 GB |
- | | | + | | 1x 40 GB |
- | | | + | | 1 |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | AW-HDS <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on AW-HDS VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] |
+ | |||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 4 | | 4 | ||
- | | | + | | 8 GB |
- | | | + | | 1x 80 GB (OS) <br>1x 500 GB (DB) |
- | | | + | | 1 |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffff00" align="center" | All except:<br>C210 M1 TRC#1 | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | AW-HDS-DDS <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on AW-HDS-DDS VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] |
- | | | + | |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 4 | | 4 | ||
- | | | + | | 8 GB |
- | | | + | | 1x 80 GB (OS) <br>1x 500 GB (DB) |
- | | | + | | 1 |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffff00" align="center" | All except:<br>C210 M1 TRC#1 | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | HDS-DDS <br> [[Notes on Version 8.5(2+) through 9.0(x) VM Configurations#Notes on HDS-DDS VM Configuration for Version 8.5(2+) through 9.0(x)| See notes]] |
+ | |||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 4 | | 4 | ||
- | | | + | | 8 GB |
- | + | | 1x 80 GB (OS) <br>1x 500 GB (DB) | |
- | | | + | | 1 |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
- | + | | bgcolor="#7cfc00" align="center" | Yes | |
- | + | | bgcolor="#7cfc00" align="center" | Yes | |
- | + | | bgcolor="#7cfc00" align="center" | Yes | |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | + | | bgcolor="#ffff00" align="center" | All except:<br>C210 M1 TRC#1 | |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | | | + | |
- | + | ||
- | | | + | |
- | + | ||
- | | | + | |
- | + | ||
- | | | + | |
- | + | ||
- | | | + | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | | | + | |
- | + | ||
- | | | + | |
- | + | ||
- | + | ||
- | + | ||
- | | | + | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | | | + | |
- | + | ||
- | + | ||
|} | |} | ||
<br> | <br> | ||
- | = | + | = Version 8.0(2+) through 8.5(1) = |
- | <br> | + | <br>[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]] |
- | {| style="width: | + | {| style="width: 1200px; height: 476px" class="wikitable FCK__ShowTableBorders" |
|- | |- | ||
- | | colspan="4" | ''' | + | ! style="background: rgb(229,228,226)" rowspan="3" width="100" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component & Capacity Point]]'''</center> |
- | | colspan=" | + | ! style="background: rgb(229,228,226)" rowspan="3" width="50" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Preloaded with]] [[Cisco Business Edition 6000|Business Edition]]?'''</center> |
+ | ! style="background: rgb(229,228,226)" colspan="4" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://software.cisco.com/download/release.html?mdfid=268439622&flowid=46046&softwareid=283914286&release=1.1&relind=AVAILABLE&rellifecycle=&reltype=latest '''click to download OVA file for this version''']</center> | ||
+ | ! style="background: rgb(229,228,226)" colspan="8" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center> | ||
+ | ! style="background: rgb(229,228,226)" colspan="4" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center> | ||
+ | |- style="background: rgb(229,228,226)" | ||
+ | ! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center> | ||
+ | ! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center> | ||
+ | ! rowspan="2" width="70" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vDisk]]'''</center> | ||
+ | ! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vNIC]]'''</center> | ||
+ | ! colspan="6" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''<br>S is same as BE6000 MD<br>S+ is same as BE6000 HD<br>M includes BE7000</center> | ||
+ | ! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''</center> | ||
+ | ! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center> | ||
+ | ! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center> | ||
+ | |- style="background: rgb(229,228,226)" | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S+]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|L]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|XL]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|2XL]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center> | ||
+ | | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center> | ||
|- | |- | ||
- | | | + | | bgcolor="#ffffff" colspan="22" | |
- | + | *'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' = [[#Unified CCE Co-residency Support Policy|See the Unified CCE Co-residency Support Policy]] | |
- | | '''# | + | *'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 4.0, 4.1<br> |
- | + | *[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]] | |
- | | | + | |
- | | | + | |
- | + | ||
- | + | ||
|- | |- | ||
- | | | + | | Router 8000 agents <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on Router 8000 agents VM Configuration| See notes]] |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
| 2 | | 2 | ||
- | | 4 | + | | 4 GB |
- | | | + | | 1x 80 GB |
- | + | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Logger 8000 agents <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on Logger 8000 agents VM Configuration| See notes]] |
- | | | + | |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 4 | | 4 | ||
- | | | + | | 4 GB |
+ | | 1x 80 GB (OS) <br>1x 150 GB (DB) | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffff00" align="center" | All except:<br>C210 M1 TRC#1 | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Rogger 4000 agents <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on Rogger 4000 agents VM Configuration| See notes]] |
- | | | + | |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 4 | | 4 | ||
- | | | + | | 4 GB |
+ | | 1x 80 GB (OS) <br>1x 150 GB (DB) | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffff00" align="center" | All except:<br>C210 M1 TRC#1 | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | + | | Agent PG - CTIOS 2000 agents <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on Agent PG - CTIOS 2000 agents VM Configuration| See notes]] | |
- | | Agent PG | + | |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 2 | | 2 | ||
- | | 4 | + | | 4 GB |
- | | | + | | 1x 80 GB |
- | + | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | Agent PG | + | | Agent PG - CTIOS 450 agents <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on Agent PG - CTIOS 450 agents VM Configuration| See notes]] |
+ | |||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | 1 | ||
+ | | 2 GB | ||
+ | | 1x 80 GB | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | Agent PG | + | | Agent PG - CAD 1000 agents <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on Agent PG - CAD 1000 agents VM Configuration| See notes]] |
+ | |||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 2 | | 2 | ||
- | | 4 | + | | 4 GB |
- | | | + | | 1x 80 GB |
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffff00" align="center" | All except:<br>C210 M1 TRC#1 | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Agent PG - CAD 297 agents <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on Agent PG - CAD 297 agents VM Configuration| See notes]] |
- | + | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | + | | 1 | |
- | | | + | | 2 GB |
- | | | + | | 1x 80 GB |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | | | + | |
- | + | ||
- | + | ||
- | | | + | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | MR PG 2000 agents 10 pims <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on MR PG 2000 agents 10 PIMs VM Configuration| See notes]] |
+ | |||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 2 | | 2 | ||
- | | | + | | 4 GB |
- | | | + | | 1x 80 GB |
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | MR PG 1000 agents 5 pims <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on MR PG 1000 agents 5 PIMs VM Configuration| See notes]] |
+ | |||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | 1 | ||
+ | | 2 GB | ||
+ | | 1x 80 GB | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | VRU PG 9600 ports 10 pims <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on VRU PG 9600 ports 10 PIMs VM Configuration| See notes]] |
- | + | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 2 | | 2 | ||
- | | | + | | 2 GB |
- | | | + | | 1x 80 GB |
- | + | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | VRU PG 1200 ports 4 pims <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on VRU PG 1200 ports 4 PIMs VM Configuration| See notes]] |
+ | |||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | 1 | ||
+ | | 2 GB | ||
+ | | 1x 80 GB | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Avaya ACD PG <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on Avaya ACD PG VM Configuration| See notes]] |
+ | |||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 2 | | 2 | ||
- | | | + | | 4 GB |
- | | | + | | 1x 80 GB |
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | TDM ACD PG 2000 agents <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on TDM ACD PG 2000 agents VM Configuration| See notes]] |
- | + | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 2 | | 2 | ||
- | | | + | | 4 GB |
- | | | + | | 1x 80 GB |
- | + | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | TDM ACD PG 250 agents <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on TDM ACD PG 250 agents VM Configuration| See notes]] |
+ | |||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | 1 | ||
+ | | 2 GB | ||
+ | | 1x 80 GB | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | UCC Gateway 2000 agents <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on UCC Gateway 2000 agents VM Configuration| See notes]] |
+ | |||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
| 2 | | 2 | ||
- | | | + | | 4 GB |
- | | | + | | 1x 80 GB |
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | UCC Gateway 450 agents <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on UCC Gateway 450 agents VM Configuration| See notes]] |
- | | | + | |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | 1 | ||
+ | | 2 GB | ||
+ | | 1x 80 GB | ||
| 2 | | 2 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Administration Client <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on Administration Client VM Configuration| See notes]] |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | 1 |
- | | | + | | 2 GB |
- | | | + | | 1x 40 GB |
- | | | + | | 1 |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | Administration Server - AW <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on Administration Server - AW VM Configuration| See notes]] |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | 1 |
- | | | + | | 2 GB |
- | | | + | | 1x 40 GB |
- | | | + | | 1 |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | AW-HDS <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on AW-HDS VM Configuration| See notes]] |
- | | | + | |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | 4 |
- | | | + | | 4 GB |
- | | | + | | 1x 80 GB (OS) <br>1x 500 GB (DB) |
- | | | + | | 1 |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffff00" align="center" | All except:<br>C210 M1 TRC#1 | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | AW-HDS-DDS <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on AW-HDS-DDS VM Configuration| See notes]] |
- | | | + | |
- | + | | bgcolor="#ffc0cb" align="center" | No | |
- | | | + | | 4 |
- | | | + | | 4 GB |
- | | | + | | 1x 80 GB (OS) <br>1x 500 GB (DB) |
+ | | 1 | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffff00" align="center" | All except:<br>C210 M1 TRC#1 | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
|- | |- | ||
- | | | + | | HDS-DDS <br> [[Notes on Version 8.0(2+) through 8.5(1) VM Configurations#Notes on HDS-DDS VM Configuration| See notes]] |
- | + | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | + | | 4 | |
- | | | + | | 4 GB |
- | | | + | | 1x 80 GB (OS) <br>1x 500 GB (DB) |
- | + | ||
- | + | ||
| 1 | | 1 | ||
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | | + | | bgcolor="#ffc0cb" align="center" | No |
- | | 1 | + | | bgcolor="#7cfc00" align="center" | Yes |
- | | | + | | bgcolor="#7cfc00" align="center" | Yes |
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | | bgcolor="#ffff00" align="center" | All except:<br>C210 M1 TRC#1 | ||
+ | | bgcolor="#7cfc00" align="center" | Yes | ||
+ | | bgcolor="#ffc0cb" align="center" | No | ||
+ | |} | ||
+ | |||
+ | <br> | ||
+ | |||
+ | = IOPS and Storage System Performance Requirements = | ||
+ | |||
+ | Unified CCE follows UC storage system design requirements. For more information, refer to [http://docwiki.cisco.com/wiki/UC_Virtualization_Storage_System_Design_Requirements UC Virtualization Storage System Design Requirements]. | ||
+ | |||
+ | For information about TRC versus specs-based support for storage systems, refer to [http://docwiki.cisco.com/wiki/UC_Virtualization_Supported_Hardware UC Virtualization Supported Hardware]. | ||
+ | |||
+ | All Unified CCE VM vDisks must be deployed Thick Provisioned, Lazy, or Eager Zeroed. Thin Provisioned vDisks are not supported. | ||
+ | |||
+ | Storage Area Networks and Specs-based policy storage solutions must be able to handle the following Unified CCE application disk I/O characteristics. Tested Reference Configurations (TRC) for Cisco UCS C-Series servers do not need to apply these requirements against their Direct Attached Storage Arrays (DAS). | ||
+ | |||
+ | The data below is based on CCE 10.0(1) running on '''Windows Server 2008 R2 Enterprise'''. | ||
+ | |||
+ | {| class="wikitable FCK__ShowTableBorders" | ||
|- | |- | ||
- | + | ! rowspan="2" | Unified CCE Component | |
- | + | ! colspan="3" | IOPS | |
- | + | ! colspan="3" | Disk Read KBytes / sec | |
- | + | ! colspan="3" | Disk Write KBytes / sec | |
- | + | ! rowspan="2" | Operating Conditions | |
- | + | ||
- | + | ||
- | + | ||
|- | |- | ||
- | | | + | | '''Peak''' |
- | | | + | | '''Avg.''' |
- | | | + | | '''95th Percentile''' |
- | | | + | | '''Peak''' |
- | | | + | | '''Avg.''' |
- | | | + | | '''95th Percentile''' |
+ | | '''Peak''' | ||
+ | | '''Avg.''' | ||
+ | | '''95th Percentile''' | ||
+ | <br> | ||
|- | |- | ||
- | | | + | | Router |
- | + | | 9 | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | | | + | |
| 4 | | 4 | ||
+ | | 6 | ||
+ | | 1 | ||
+ | | 0 | ||
+ | | 0 | ||
+ | | 134 | ||
+ | | 95 | ||
+ | | 111 | ||
+ | | rowspan="4" | 12,000 agent;100 CPS, ECC: 5 scalars @ 40 bytes each; 200 Reporting users at max query load. | ||
|- | |- | ||
- | | | + | | Logger |
- | | | + | | 2365 |
- | | | + | | 1582 |
- | | | + | | 2076 |
- | | | + | | 19603 |
- | | | + | | 10846 |
+ | | 16169 | ||
+ | | 56969 | ||
+ | | 31443 | ||
+ | | 47395 | ||
|- | |- | ||
- | | | + | | HDS |
- | | | + | | 1622 |
- | | | + | | 806 |
- | | | + | | 1239 |
- | | | + | | 81429 |
- | | | + | | 13386 |
- | | | + | | 35178 |
- | | | + | | 29406 |
+ | | 8101 | ||
+ | | 22747 | ||
|- | |- | ||
- | | | + | | DDS |
- | | | + | | 2440 |
- | | | + | | 1460 |
- | | | + | | 2052 |
- | | | + | | 19201 |
- | | | + | | 9281 |
+ | | 14654 | ||
+ | | 59932 | ||
+ | | 30624 | ||
+ | | 49995 | ||
|- | |- | ||
- | | | + | | HDS |
- | | | + | | 1561 |
- | | | + | | 365 |
- | | | + | | 957 |
- | | | + | | 61240 |
- | | | + | | 963 |
- | | | + | | 5374 |
- | | 4 | + | | 12792 |
+ | | 1068 | ||
+ | | 5593 | ||
+ | | rowspan="2" |4,000 agents; 30 cps; ECC: 5 scalars @ 40 bytes each; 200 Reporting Users at max query load. | ||
|- | |- | ||
- | | | + | | Rogger |
- | | | + | | 1400 |
- | | | + | | 64 |
- | | | + | | 116 |
- | | | + | | 14226 |
- | | | + | | 204 |
+ | | 203 | ||
+ | | 24469 | ||
+ | | 1339 | ||
+ | | 3918 | ||
+ | |||
|- | |- | ||
- | | | + | | Agent PG |
- | | | + | | 106 |
- | | | + | | 75 |
- | | | + | | 90 |
- | | | + | | 256 |
- | | | + | | 9 |
- | + | | 54 | |
- | | | + | | 5548 |
+ | | 3464 | ||
+ | | 4384 | ||
+ | | 2,000 agents, 15 cps | ||
+ | |} | ||
+ | <br> | ||
+ | |||
+ | The data below is based on CCE 8.5(3)+ and 9.0(1)+ running on '''Windows Server 2008 R2 Enterprise'''. | ||
+ | |||
+ | {| class="wikitable FCK__ShowTableBorders" | ||
|- | |- | ||
- | | | + | | rowspan="2" | '''Unified CCE Component''' |
- | + | | colspan="3" | '''IOPS''' | |
- | | | + | | colspan="3" | '''Disk Read KBytes / sec''' |
- | | | + | | colspan="3" | '''Disk Write KBytes / sec''' |
- | | | + | | rowspan="2" | '''Operating Conditions''' |
- | | 2 | + | |
|- | |- | ||
- | | | + | | '''Peak''' |
- | | | + | | '''Avg.''' |
- | | | + | | '''95th Percentile''' |
- | | | + | | '''Peak''' |
- | | | + | | '''Avg.''' |
- | | | + | | '''95th Percentile''' |
- | | | + | | '''Peak''' |
- | | | + | | '''Avg.''' |
+ | | '''95th Percentile''' | ||
|- | |- | ||
- | | | + | | Router |
- | | | + | | 27 |
- | | | + | | 14 |
- | | | + | | 19 |
- | | | + | | 619 |
- | | | + | | 11 |
+ | | 12 | ||
+ | | 436 | ||
+ | | 246 | ||
+ | | 313 | ||
+ | | rowspan="3" | 12,000 agent;100 CPS, ECC: 5 scalars @ 40 bytes each; 200 Reporting users at max query load | ||
|- | |- | ||
- | | | + | | Logger |
- | | | + | | 3662 |
- | | | + | | 917 |
- | | | + | | 1793 |
- | | | + | | 12821 |
- | | | + | | 735 |
- | | | + | | 11571 |
- | | | + | | 38043 |
+ | | 2777 | ||
+ | | 11832 | ||
|- | |- | ||
- | | | + | | HDS |
- | | | + | | 1017 |
- | | | + | | 321 |
- | | | + | | 693 |
- | | | + | | 2748 |
- | | | + | | 250 |
+ | | 2368 | ||
+ | | 19351 | ||
+ | | 1441 | ||
+ | | 3879 | ||
|- | |- | ||
- | | | + | | Router |
- | | | + | | 118 |
- | | | + | | 11 |
- | | | + | | 13 |
- | | | + | | 1681 |
- | | | + | | 14 |
- | | | + | | 5 |
- | + | | 971 | |
+ | | 66 | ||
+ | | 172 | ||
+ | | rowspan="3" | 8,000 agents;60 CPS; ECC:5 scalars @ 40 bytes each; 200 Reporting users at max query load | ||
|- | |- | ||
- | + | | Logger | |
+ | | 1614 | ||
+ | | 502 | ||
+ | | 1065 | ||
+ | | 6137 | ||
+ | | 341 | ||
+ | | 4993 | ||
+ | | 30379 | ||
+ | | 558 | ||
+ | | 5911 | ||
|- | |- | ||
- | | | + | | HDS |
- | | | + | | 1395 |
- | |- | + | | 165 |
- | | | + | | 541 |
- | | | + | | 1995 |
+ | | 186 | ||
+ | | 1776 | ||
+ | | 12525 | ||
+ | | 1299 | ||
+ | | 2965 | ||
+ | |- | ||
+ | | Rogger | ||
+ | | 1598 | ||
+ | | 250 | ||
+ | | 292 | ||
+ | | 2227 | ||
+ | | 1837 | ||
+ | | 1984 | ||
+ | | 13243 | ||
+ | | 867 | ||
+ | | 2308 | ||
+ | | 4,000 agents; 30 cps; ECC: 5 scalars @ 40 bytes each | ||
|} | |} | ||
- | + | <br> | |
- | + | The data below is based on CCE 8.0(2) running on '''Windows Server 2003 R2'''. | |
- | = | + | {| class="wikitable FCK__ShowTableBorders" |
+ | |- | ||
+ | ! rowspan="2" | '''Unified CCE Component''' | ||
+ | ! colspan="3" | '''IOPS''' | ||
+ | ! colspan="3" | '''Disk Read KBytes / sec''' | ||
+ | ! colspan="3" | '''Disk Write KBytes / sec''' | ||
+ | ! rowspan="2" | '''Operating Conditions''' | ||
+ | |- | ||
+ | | '''Peak''' | ||
+ | | '''Avg.''' | ||
+ | | '''95th Percentile''' | ||
+ | | '''Peak''' | ||
+ | | '''Avg.''' | ||
+ | | '''95th Percentile''' | ||
+ | | '''Peak''' | ||
+ | | '''Avg.''' | ||
+ | | '''95th Percentile''' | ||
+ | <br> | ||
- | + | |- | |
+ | | Router | ||
+ | | 20 | ||
+ | | 8 | ||
+ | | 10 | ||
+ | | 520 | ||
+ | | 30 | ||
+ | | 180 | ||
+ | | 400 | ||
+ | | 60 | ||
+ | | 150 | ||
+ | | rowspan="3" | 8,000 agents; 60 cps; ECC: 5 scalars @ 35 bytes each; No reporting. | ||
+ | |- | ||
+ | | Logger | ||
+ | | 1,000 | ||
+ | | 600 | ||
+ | | 700 | ||
+ | | 4,000 | ||
+ | | 600 | ||
+ | | 2,500 | ||
+ | | 12,000 | ||
+ | | 3,000 | ||
+ | | 7,000 | ||
+ | |- | ||
+ | | HDS | ||
+ | | 1,600 | ||
+ | | 1,000 | ||
+ | | 1,100 | ||
+ | | 600 | ||
+ | | 70 | ||
+ | | 400 | ||
+ | | 6,000 | ||
+ | | 2,000 | ||
+ | | 3,800 | ||
+ | |- | ||
+ | | Agent PG | ||
+ | | 125 | ||
+ | | 40 | ||
+ | | 70 | ||
+ | | 300 | ||
+ | | 5 | ||
+ | | 20 | ||
+ | | 2,000 | ||
+ | | 1,200 | ||
+ | | 1,500 | ||
+ | | 2,000 agents, 15 cps | ||
+ | <br> | ||
- | + | |- | |
+ | | HDS | ||
+ | | 3,900 | ||
+ | | 2,500 | ||
+ | | 3,800 | ||
+ | | 75,000 | ||
+ | | 30,000 | ||
+ | | 50,000 | ||
+ | | 9,500 | ||
+ | | 2,200 | ||
+ | | 5,800 | ||
+ | | 8,000 agents; 60 cps; 200 reporting users at max query load; ECC: 5 scalars @ 35 bytes each. | ||
+ | |- | ||
+ | | ROGGER | ||
+ | | 610 | ||
+ | | 360 | ||
+ | | 425 | ||
+ | | 2,700 | ||
+ | | 400 | ||
+ | | 1,600 | ||
+ | | 7,500 | ||
+ | | 2,150 | ||
+ | | 4,300 | ||
+ | | 4,000 agents; 30 cps; ECC: 5 scalars @ 35 bytes each | ||
+ | |} | ||
- | + | <br> | |
- | + | ||
- | + | ||
- | = | + | = Unified CCE Network Configuration in a Virtualized Environment = |
- | + | For network configuration requirements and reference designs for Cisco Unified Contact Center Enterprise deployed on VMware vSphere, see [http://docwiki.cisco.com/wiki/UCS_Network_Configuration_for_UCCE Unified CCE Network Configuration in a Virtualized Environment.] | |
- | + | ||
- | + | ||
- | + | '''QoS must be enabled''' for Unified CCE Private network communications Web Setup for the Router and PG Setup. For additional details, refer to the appropriate section in the [http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/tsd-products-support-install-and-upgrade.html Cisco Unified Contact Center Enterprise Installation and Upgrade Guide.] | |
- | + | VMware vSphere ESXi NIC Teaming is required for Unified CCE Visible and Private network communications, please see Unified CCE Network Configuration in a Virtualized Environment as linked above. | |
- | + | Microsoft Windows Server software based IPSec is not supported. | |
- | + | ||
<br> | <br> | ||
- | = | + | = Unified CCE Co-residency Support Policy = |
- | + | Unified CCE Co-residency policy is stated as Limited, though it may actually align to one of the other policies. This is due to IO limitations for Direct Attached Storage (DAS) arrays used with Unified CCE database applications. | |
- | + | '''Note:''' For any single DAS array, you cannot have two or more of the following on any single array: Logger, Rogger, Progger, HDS, or CVP Reporting Server. | |
- | + | <br> | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | Unified CCE otherwise adheres to the following Co-residency policies by version: | |
- | + | {| width="300" border="1" cellpadding="1" cellspacing="0" | |
- | + | |- | |
- | + | ! scope="col" | Version | |
- | + | ! scope="col" | Co-residency Policy | |
- | + | |- | |
- | + | | 10.0(x) | |
+ | | Full | ||
+ | |- | ||
+ | | 8.0(2+) - 9.0(x) | ||
+ | | UC on UC only | ||
+ | |} | ||
- | |||
- | |||
- | + | <br> | |
- | + | = Hybrid Unified CCE Deployment Options = | |
- | + | ||
- | + | ||
- | + | ||
- | + | Unified CCE 10.0(x) and later supports only virtualized deployment on VMware vSphere ESXi. This is inclusive of Unified ICME, CCH, and ICMH. | |
- | + | Unified CCE releases prior to 10.0(x) support Hybrid deployment where some components could be deployed bare metal (OS on Server) on MCS servers alongside virtualized Unified CCE applications. Hybrid deployment does not allow A/B application processes to be disparate hardware server type or virtualized/bare metal deployed. | |
- | + | The following unified CCE applications do not support hybrid A/B: | |
- | + | *Router | |
+ | *Logger | ||
+ | *Rogger | ||
+ | *Peripheral Gateway (all types) | ||
- | + | Hybrid deployment does, however, allow Router A/B to be bare metal on MCS with Logger A/B virtualized. | |
- | + | Some examples of common hybrid deployments are as follows: | |
- | + | *Parent Unified ICME as bare metal on MCS with Child Unified CCE virtualized. | |
+ | *Unified ICMH NAM as bare metal on MCS with Unified ICMH CICM virtualized (single instance). | ||
+ | *Unified CCE virtualized with ICM to ICM Gateway to Unified CCE bare metal on MCS. | ||
- | + | <br> | |
- | = | + | = Unified CCE Hardware Requirements for Duplex Synchronized Applications = |
- | + | Unified CCE allows for application VMs to be deployed on different supported servers, whether Cisco UCS or 3rd Party Specs-based within the same or multiple data center sites, excepting duplex and synchronized operation applications, which have a more restrictive requirement. | |
- | + | The following Unified CCE applications are hardware-constrained for side A and B pairings: | |
+ | * Router | ||
+ | * Logger | ||
+ | * Rogger | ||
+ | * Peripheral Gateway (PG, all types) | ||
- | + | These require that the A and B application instances be installed to separate host servers have exact matching: | |
+ | * Processor make, model and speed | ||
+ | * Memory type and speed | ||
+ | * Mainboard chipset controller | ||
- | + | <br> | |
- | + | = Installing VMware Tools = | |
- | + | ||
- | + | ||
- | + | You must install the VMware Tools on each of the VMs, and you must use all of the VMware Tools default settings. Please refer to VMware documentation for instructions on installing or upgrading VMware Tools on the VM with the Windows operating system. | |
- | + | <br> | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
= Timekeeping Best Practices for Windows = | = Timekeeping Best Practices for Windows = | ||
- | + | Follow the instructions provided in the VMware Knowledge Base article [http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1318 VMware KB: Timekeeping best practices for Windows]. | |
- | *ESXi hosts and domain controllers | + | *ESXi hosts and domain controllers must synchronize the time from the same NTP source. |
*When Unified CCE virtual machines join the domain, they synchronize the time with the domain controller automatically using w32time. | *When Unified CCE virtual machines join the domain, they synchronize the time with the domain controller automatically using w32time. | ||
- | *Be sure that '''Time synchronization between the virtual machine and the host operating system''' in the VMware Tools tool box GUI of the Windows Server | + | *Be sure that '''Time synchronization between the virtual machine and the host operating system''' in the VMware Tools tool box GUI of the Windows Server 2008 R2 guest operating system remains deselected; this check box is deselected by default. |
+ | |||
+ | <br> | ||
= System Performance Monitoring Using ESXi Counters = | = System Performance Monitoring Using ESXi Counters = | ||
- | :*Make sure that you follow VMware's ESXi | + | :*Make sure that you follow VMware's ESXi requirements and the SAN vendor's instructions for optimal system performance. |
:*VMware provides a set of system monitoring tools for the ESXi platform and the VMs. These tools are accessible through the VMware Infrastructure Client or through VirtualCenter. | :*VMware provides a set of system monitoring tools for the ESXi platform and the VMs. These tools are accessible through the VMware Infrastructure Client or through VirtualCenter. | ||
:*You can use Windows Performance Monitor to monitor the performance of the VMs. Be aware that the CPU counters may not reflect the physical CPU usage since the Windows Operating System has no direct access to the physical CPU. | :*You can use Windows Performance Monitor to monitor the performance of the VMs. Be aware that the CPU counters may not reflect the physical CPU usage since the Windows Operating System has no direct access to the physical CPU. | ||
Line 1,602: | Line 1,863: | ||
<br> | <br> | ||
- | + | Use the following ESXi counters as performance indicators. | |
{| class="wikitable FCK__ShowTableBorders" | {| class="wikitable FCK__ShowTableBorders" | ||
Line 1,652: | Line 1,913: | ||
| mSec | | mSec | ||
| The time a virtual machine or other process waits in the queue in a ready-to-run state before it can be scheduled on a CPU. | | The time a virtual machine or other process waits in the queue in a ready-to-run state before it can be scheduled on a CPU. | ||
- | | | + | | The raw counter value cannot be used by itself but rather should be converted to a percentage (i.e., the percentage of time spent waiting for a CPU to become ready) using the following formula (assume sample interval is 20 seconds and the CPU Ready counter value is 400ms):<br><br>Divisor = (Sample Interval (in milliseconds) / 100)<br>''Example:'' (20s * 1000ms) / 100 = 20,000 / 100 =200 <br><br>Single vCPU: Percentage = Value / Divisor <br>''Example:'' 400 / 200 = 2.0% <br><br>Entire VM: Percentage = Value / Divisor * (#vCPU allocated to VM)) <br>''Example:'' 400 / (200 * 4) = 0.5%<br><br>The threshold for a single vCPU is 10%. <br><br>The threshold for a VM is 2.5%. |
|- | |- | ||
| Memory | | Memory | ||
Line 1,675: | Line 1,936: | ||
| Memory Active (Average) | | Memory Active (Average) | ||
| KB | | KB | ||
- | | Memory that is actively used or being referenced by the guest OS and its applications. When it exceeds the | + | | Memory that is actively used or being referenced by the guest OS and its applications. When it exceeds the amount of memory on the host, the server starts a memory swap. |
| Less than 80% of the Granted memory | | Less than 80% of the Granted memory | ||
|- | |- | ||
Line 1,687: | Line 1,948: | ||
| Memory Balloon (Average) | | Memory Balloon (Average) | ||
| KB | | KB | ||
- | | ESXi | + | | ESXi uses balloon driver to recover memory from less memory-intensive VMs so it can be used by those with larger active sets of memory. |
- | | Since | + | | Since the memory is not overcommitted, this should be 0 or very low. Note: ESXi performs memory ballooning before memory swap. |
|- | |- | ||
| Memory | | Memory | ||
Line 1,700: | Line 1,961: | ||
| KB | | KB | ||
| ESXi Server swap usage. Use the disk for RAM swap | | ESXi Server swap usage. Use the disk for RAM swap | ||
- | | Since | + | | Since the memory is not overcommitted, this should be 0 or very low. |
|- | |- | ||
| Disk | | Disk | ||
Line 1,712: | Line 1,973: | ||
| KBps | | KBps | ||
| Disk Usage = Disk Read rate + Disk Write rate | | Disk Usage = Disk Read rate + Disk Write rate | ||
- | | Ensure that | + | | Ensure that the SAN is configured to handle this amount of disk I/O. |
|- | |- | ||
| Disk | | Disk | ||
Line 1,724: | Line 1,985: | ||
| KBps | | KBps | ||
| Rate of reading data from the disk | | Rate of reading data from the disk | ||
- | | Ensure that | + | | Ensure that the SAN is configured to handle this amount of disk I/O. |
|- | |- | ||
| Disk | | Disk | ||
Line 1,736: | Line 1,997: | ||
| KBps | | KBps | ||
| Rate of writing data to the disk | | Rate of writing data to the disk | ||
- | | Ensure that | + | | Ensure that the SAN is configured to handle this amount of disk I/O. |
|- | |- | ||
| Disk | | Disk | ||
Line 1,748: | Line 2,009: | ||
| Number | | Number | ||
| Number of disk commands issued on this disk in the period. | | Number of disk commands issued on this disk in the period. | ||
- | | Ensure that | + | | Ensure that the SAN is configured to handle this amount of disk I/O. |
|- | |- | ||
| Disk | | Disk | ||
Line 1,760: | Line 2,021: | ||
| Number | | Number | ||
| Number of disk commands aborted on this disk in the period. Disk command aborts when the disk array is taking too long to respond to the command. (Command timeout) | | Number of disk commands aborted on this disk in the period. Disk command aborts when the disk array is taking too long to respond to the command. (Command timeout) | ||
- | '''This counter should be zero. A non-zero value indicates storage performance issue.''' | + | '''This counter should be zero. A non-zero value indicates a storage performance issue.''' |
|- | |- | ||
Line 1,772: | Line 2,033: | ||
| Disk Command Latency | | Disk Command Latency | ||
| mSec | | mSec | ||
- | | The average amount of time taken for a command from the perspective of a | + | | The average amount of time taken for a command from the perspective of a Guest OS. Disk Command Latency = Kernel Command Latency + Physical Device Command Latency. |
- | | | + | | A latency of 24ms or greater is indicative of a possibly overutilized, misbehaving, or misconfigured disk array. |
|- | |- | ||
| Disk | | Disk | ||
Line 1,784: | Line 2,045: | ||
| Kernel Disk Command Latency | | Kernel Disk Command Latency | ||
| mSec | | mSec | ||
- | | The average time spent in ESXi Server VMKernel per command | + | | The average time spent in ESXi Server VMKernel per command. |
- | | '''Kernel Command Latency | + | | '''Kernel Command Latency must be very small in comparison to the Physical Device Command Latency, and it must be close to zero. Kernel Command Latency can be high, or even higher than the Physical Device Command Latency if there is a lot of queuing in the ESXi kernel.''' |
|- | |- | ||
| Network | | Network | ||
Line 1,797: | Line 2,058: | ||
| KBps | | KBps | ||
| Network Usage = Data receive rate + Data transmit rate | | Network Usage = Data receive rate + Data transmit rate | ||
- | | Less than 30% of the available network bandwidth | + | | Less than 30% of the available network bandwidth; for example, less than 300Mps for a 1G network. |
|- | |- | ||
| Network | | Network | ||
Line 1,808: | Line 2,069: | ||
| Network Data Receive Rate | | Network Data Receive Rate | ||
| KBps | | KBps | ||
- | | Less than 30% of the available network bandwidth | + | | Less than 30% of the available network bandwidth; for example, less than 300Mps for a 1G network. |
|- | |- | ||
| Network | | Network | ||
Line 1,820: | Line 2,081: | ||
| KBps | | KBps | ||
| The average rate at which data is transmitted on this Ethernet port | | The average rate at which data is transmitted on this Ethernet port | ||
- | | Less than 30% of the available network bandwidth | + | | Less than 30% of the available network bandwidth; for example, less than 300Mps for a 1G network. |
|} | |} | ||
+ | |||
+ | <br> | ||
= System Performance Monitoring Using Windows Perfmon Counters = | = System Performance Monitoring Using Windows Perfmon Counters = | ||
- | You must comply with the | + | You must comply with the requirements described in the System Performance Monitoring section of the [http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_implementation_design_guides_list.html Unified Contact Center Enterprise Design Guide] and in the Performance Counters section in the Release 10.0(1) [http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_installation_and_configuration_guides_list.html Serviceability Best Practices Guide for Unified ICM/Contact Center Enterprise.] |
+ | |||
+ | <br> | ||
+ | |||
+ | = Information for Partners About Unified CCE on UCS Deployment Certification and Ordering = | ||
+ | |||
+ | '''It is important that partners who are planning to sell UCS products on Unified Contact Center Enterprise read the following Doc Wiki page:''' [http://docwiki.cisco.com/wiki/UCCE_on_UCS_Deployment_Certification_Requirements_and_Ordering_Information UCCE on UCS Deployment Certification Requirements and Ordering Information.] | ||
+ | |||
+ | This page contains essential information for partners about the following: | ||
+ | |||
+ | :*Partner Certification Requirements | ||
+ | :*UCS Server Ordering Information | ||
+ | :*Important Notes on Cisco UCS Service and Support | ||
+ | |||
<br> | <br> |
Revision as of 19:58, 2 April 2014
Version 10.0(x)
| | click to download OVA file for this version | | | |||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | | | S is same as BE6000 MD S+ is same as BE6000 HD M includes BE7000 | | | | ||||||||||||||
| | | | | | | | | | | | ||||||||||
Router See notes | No | 4 | 8 GB | 1x 80 GB | 2 | No | No | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Logger See notes | No | 4 | 8 GB | 1x 80 GB (OS) 1x 500 GB (DB) | 2 | No | No | Yes | Yes | Yes | Yes | Yes | No | No | All except: C210 M1 TRC#1 | Yes | No | ||||
Rogger See notes | No | 4 | 6 GB | 1x 80 GB (OS) 1x 150 GB (DB) | 2 | No | No | Yes | Yes | Yes | Yes | Yes | No | No | All except: C210 M1 TRC#1 | Yes | No | ||||
Progger See notes | No | 4 | 6 GB | 1x 150 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Large Agent PG See notes | No | 2 | 6 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Large CAD Agent PG See notes | No | 2 | 6 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Large CAD Agent PG w/ SQL See notes | No | 4 | 6 GB | 1x 80 GB (OS) 1x 80 GB (DB) | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | All except: C210 M1 TRC#1 | Yes | No | ||||
Small Agent PG See notes | No | 1 | 4 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Small CAD Agent PG See notes | No | 1 | 4 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Small CAD Agent PG w/ SQL See notes | No | 2 | 6 GB | 1x 80 GB (OS) 1x 80 GB (DB) | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Large MR PG See notes | No | 2 | 6 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Small MR PG See notes | No | 1 | 4 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Large VRU PG See notes | No | 2 | 2 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Small VRU PG See notes | No | 1 | 2 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Avaya ACD PG See notes | No | 2 | 6 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Large TDM ACD PG See notes | No | 2 | 6 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Small TDM ACD PG See notes | No | 1 | 4 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Large UCC Gateway PG See notes | No | 2 | 6 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Small UCC Gateway PG See notes | No | 1 | 4 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Administration Client See notes | No | 1 | 2 GB | 1x 40 GB | 1 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Administration Server - AW See notes | No | 1 | 2 GB | 1x 40 GB | 1 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
AW-HDS See notes | No | 4 | 8 GB | 1x 80 GB (OS) 1x 500 GB (DB) | 1 | No | No | Yes | Yes | Yes | Yes | Yes | No | No | All except: C210 M1 TRC#1 | Yes | No | ||||
AW-HDS-DDS See notes | No | 4 | 8 GB | 1x 80 GB (OS) 1x 500 GB (DB) | 1 | No | No | Yes | Yes | Yes | Yes | Yes | No | No | All except: C210 M1 TRC#1 | Yes | No | ||||
HDS-DDS See notes | No | 4 | 8 GB | 1x 80 GB (OS) 1x 500 GB (DB) | 1 | No | No | Yes | Yes | Yes | Yes | Yes | No | No | All except: C210 M1 TRC#1 | Yes | No | ||||
Sigtran Gateway See notes | No | 2 | 4 GB | 1x 100 GB | 1 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Remote Silent Monitor See notes | No | 2 | 4 GB | 1x 100 GB | 1 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No |
Version 8.5(2+) through 9.0(x)
| | click to download OVA file for this version | | | |||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | | | S is same as BE6000 MD S+ is same as BE6000 HD M includes BE7000 | | | | ||||||||||||||
| | | | | | | | | | | | ||||||||||
Router See notes | No | 4 | 8 GB | 1x 80 GB | 2 | No | No | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Logger See notes | No | 4 | 8 GB | 1x 80 GB (OS) 1x 500 GB (DB) | 2 | No | No | Yes | Yes | Yes | Yes | Yes | No | No | All except: C210 M1 TRC#1 | Yes | No | ||||
Rogger See notes | No | 4 | 6 GB | 1x 80 GB (OS) 1x 150 GB (DB) | 2 | No | No | Yes | Yes | Yes | Yes | Yes | No | No | All except: C210 M1 TRC#1 | Yes | No | ||||
Agent PG w/ CTI OS - 2,000 agents See notes | No | 2 | 6 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Agent PG w/ CTI OS - 450 agents See notes | No | 1 | 4 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Agent PG w/ CAD - 1,000 agents See notes | No | 2 | 6 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | All except: C210 M1 TRC#1 | Yes | No | ||||
Agent PG w/ CAD - 297 agents See notes | No | 1 | 4 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
MR PG - 2,000 agents - 10 PIMs See notes | No | 2 | 6 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
MR PG - 1,000 agents - 5 PIMs See notes | No | 1 | 4 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
VRU PG - 9,600 ports - 10 PIMs See notes | No | 2 | 2 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
VRU PG - 1,200 ports - 4 PIMs See notes | No | 1 | 2 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Avaya (Definity) ACD PG See notes | No | 2 | 6 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
TDM ACD PG - 2,000 agents See notes | No | 2 | 6 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
TDM ACD PG - 250 agents See notes | No | 1 | 4 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
UCC Gateway PG - 2,000 agents See notes | No | 2 | 6 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
UCC Gateway PG - 450 agents See notes | No | 1 | 4 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Administration Client See notes | No | 1 | 2 GB | 1x 40 GB | 1 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Administration Server - AW See notes | No | 1 | 2 GB | 1x 40 GB | 1 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
AW-HDS See notes | No | 4 | 8 GB | 1x 80 GB (OS) 1x 500 GB (DB) | 1 | No | No | Yes | Yes | Yes | Yes | Yes | No | No | All except: C210 M1 TRC#1 | Yes | No | ||||
AW-HDS-DDS See notes | No | 4 | 8 GB | 1x 80 GB (OS) 1x 500 GB (DB) | 1 | No | No | Yes | Yes | Yes | Yes | Yes | No | No | All except: C210 M1 TRC#1 | Yes | No | ||||
HDS-DDS See notes | No | 4 | 8 GB | 1x 80 GB (OS) 1x 500 GB (DB) | 1 | No | No | Yes | Yes | Yes | Yes | Yes | No | No | All except: C210 M1 TRC#1 | Yes | No |
Version 8.0(2+) through 8.5(1)
| | click to download OVA file for this version | | | |||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | | | S is same as BE6000 MD S+ is same as BE6000 HD M includes BE7000 | | | | ||||||||||||||
| | | | | | | | | | | | ||||||||||
Router 8000 agents See notes | No | 2 | 4 GB | 1x 80 GB | 2 | No | No | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Logger 8000 agents See notes | No | 4 | 4 GB | 1x 80 GB (OS) 1x 150 GB (DB) | 2 | No | No | Yes | Yes | Yes | Yes | Yes | No | No | All except: C210 M1 TRC#1 | Yes | No | ||||
Rogger 4000 agents See notes | No | 4 | 4 GB | 1x 80 GB (OS) 1x 150 GB (DB) | 2 | No | No | Yes | Yes | Yes | Yes | Yes | No | No | All except: C210 M1 TRC#1 | Yes | No | ||||
Agent PG - CTIOS 2000 agents See notes | No | 2 | 4 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Agent PG - CTIOS 450 agents See notes | No | 1 | 2 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Agent PG - CAD 1000 agents See notes | No | 2 | 4 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | All except: C210 M1 TRC#1 | Yes | No | ||||
Agent PG - CAD 297 agents See notes | No | 1 | 2 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
MR PG 2000 agents 10 pims See notes | No | 2 | 4 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
MR PG 1000 agents 5 pims See notes | No | 1 | 2 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
VRU PG 9600 ports 10 pims See notes | No | 2 | 2 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
VRU PG 1200 ports 4 pims See notes | No | 1 | 2 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Avaya ACD PG See notes | No | 2 | 4 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
TDM ACD PG 2000 agents See notes | No | 2 | 4 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
TDM ACD PG 250 agents See notes | No | 1 | 2 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
UCC Gateway 2000 agents See notes | No | 2 | 4 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
UCC Gateway 450 agents See notes | No | 1 | 2 GB | 1x 80 GB | 2 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Administration Client See notes | No | 1 | 2 GB | 1x 40 GB | 1 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
Administration Server - AW See notes | No | 1 | 2 GB | 1x 40 GB | 1 | No | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | No | ||||
AW-HDS See notes | No | 4 | 4 GB | 1x 80 GB (OS) 1x 500 GB (DB) | 1 | No | No | Yes | Yes | Yes | Yes | Yes | No | No | All except: C210 M1 TRC#1 | Yes | No | ||||
AW-HDS-DDS See notes | No | 4 | 4 GB | 1x 80 GB (OS) 1x 500 GB (DB) | 1 | No | No | Yes | Yes | Yes | Yes | Yes | No | No | All except: C210 M1 TRC#1 | Yes | No | ||||
HDS-DDS See notes | No | 4 | 4 GB | 1x 80 GB (OS) 1x 500 GB (DB) | 1 | No | No | Yes | Yes | Yes | Yes | Yes | No | No | All except: C210 M1 TRC#1 | Yes | No |
IOPS and Storage System Performance Requirements
Unified CCE follows UC storage system design requirements. For more information, refer to UC Virtualization Storage System Design Requirements.
For information about TRC versus specs-based support for storage systems, refer to UC Virtualization Supported Hardware.
All Unified CCE VM vDisks must be deployed Thick Provisioned, Lazy, or Eager Zeroed. Thin Provisioned vDisks are not supported.
Storage Area Networks and Specs-based policy storage solutions must be able to handle the following Unified CCE application disk I/O characteristics. Tested Reference Configurations (TRC) for Cisco UCS C-Series servers do not need to apply these requirements against their Direct Attached Storage Arrays (DAS).
The data below is based on CCE 10.0(1) running on Windows Server 2008 R2 Enterprise.
Unified CCE Component | IOPS | Disk Read KBytes / sec | Disk Write KBytes / sec | Operating Conditions | ||||||
---|---|---|---|---|---|---|---|---|---|---|
Peak | Avg. | 95th Percentile | Peak | Avg. | 95th Percentile | Peak | Avg. | 95th Percentile
| ||
Router | 9 | 4 | 6 | 1 | 0 | 0 | 134 | 95 | 111 | 12,000 agent;100 CPS, ECC: 5 scalars @ 40 bytes each; 200 Reporting users at max query load. |
Logger | 2365 | 1582 | 2076 | 19603 | 10846 | 16169 | 56969 | 31443 | 47395 | |
HDS | 1622 | 806 | 1239 | 81429 | 13386 | 35178 | 29406 | 8101 | 22747 | |
DDS | 2440 | 1460 | 2052 | 19201 | 9281 | 14654 | 59932 | 30624 | 49995 | |
HDS | 1561 | 365 | 957 | 61240 | 963 | 5374 | 12792 | 1068 | 5593 | 4,000 agents; 30 cps; ECC: 5 scalars @ 40 bytes each; 200 Reporting Users at max query load. |
Rogger | 1400 | 64 | 116 | 14226 | 204 | 203 | 24469 | 1339 | 3918 | |
Agent PG | 106 | 75 | 90 | 256 | 9 | 54 | 5548 | 3464 | 4384 | 2,000 agents, 15 cps |
The data below is based on CCE 8.5(3)+ and 9.0(1)+ running on Windows Server 2008 R2 Enterprise.
Unified CCE Component | IOPS | Disk Read KBytes / sec | Disk Write KBytes / sec | Operating Conditions | ||||||
Peak | Avg. | 95th Percentile | Peak | Avg. | 95th Percentile | Peak | Avg. | 95th Percentile | ||
Router | 27 | 14 | 19 | 619 | 11 | 12 | 436 | 246 | 313 | 12,000 agent;100 CPS, ECC: 5 scalars @ 40 bytes each; 200 Reporting users at max query load |
Logger | 3662 | 917 | 1793 | 12821 | 735 | 11571 | 38043 | 2777 | 11832 | |
HDS | 1017 | 321 | 693 | 2748 | 250 | 2368 | 19351 | 1441 | 3879 | |
Router | 118 | 11 | 13 | 1681 | 14 | 5 | 971 | 66 | 172 | 8,000 agents;60 CPS; ECC:5 scalars @ 40 bytes each; 200 Reporting users at max query load |
Logger | 1614 | 502 | 1065 | 6137 | 341 | 4993 | 30379 | 558 | 5911 | |
HDS | 1395 | 165 | 541 | 1995 | 186 | 1776 | 12525 | 1299 | 2965 | |
Rogger | 1598 | 250 | 292 | 2227 | 1837 | 1984 | 13243 | 867 | 2308 | 4,000 agents; 30 cps; ECC: 5 scalars @ 40 bytes each |
The data below is based on CCE 8.0(2) running on Windows Server 2003 R2.
Unified CCE Component | IOPS | Disk Read KBytes / sec | Disk Write KBytes / sec | Operating Conditions | ||||||
---|---|---|---|---|---|---|---|---|---|---|
Peak | Avg. | 95th Percentile | Peak | Avg. | 95th Percentile | Peak | Avg. | 95th Percentile
| ||
Router | 20 | 8 | 10 | 520 | 30 | 180 | 400 | 60 | 150 | 8,000 agents; 60 cps; ECC: 5 scalars @ 35 bytes each; No reporting. |
Logger | 1,000 | 600 | 700 | 4,000 | 600 | 2,500 | 12,000 | 3,000 | 7,000 | |
HDS | 1,600 | 1,000 | 1,100 | 600 | 70 | 400 | 6,000 | 2,000 | 3,800 | |
Agent PG | 125 | 40 | 70 | 300 | 5 | 20 | 2,000 | 1,200 | 1,500 | 2,000 agents, 15 cps
|
HDS | 3,900 | 2,500 | 3,800 | 75,000 | 30,000 | 50,000 | 9,500 | 2,200 | 5,800 | 8,000 agents; 60 cps; 200 reporting users at max query load; ECC: 5 scalars @ 35 bytes each. |
ROGGER | 610 | 360 | 425 | 2,700 | 400 | 1,600 | 7,500 | 2,150 | 4,300 | 4,000 agents; 30 cps; ECC: 5 scalars @ 35 bytes each |
Unified CCE Network Configuration in a Virtualized Environment
For network configuration requirements and reference designs for Cisco Unified Contact Center Enterprise deployed on VMware vSphere, see Unified CCE Network Configuration in a Virtualized Environment.
QoS must be enabled for Unified CCE Private network communications Web Setup for the Router and PG Setup. For additional details, refer to the appropriate section in the Cisco Unified Contact Center Enterprise Installation and Upgrade Guide.
VMware vSphere ESXi NIC Teaming is required for Unified CCE Visible and Private network communications, please see Unified CCE Network Configuration in a Virtualized Environment as linked above.
Microsoft Windows Server software based IPSec is not supported.
Unified CCE Co-residency Support Policy
Unified CCE Co-residency policy is stated as Limited, though it may actually align to one of the other policies. This is due to IO limitations for Direct Attached Storage (DAS) arrays used with Unified CCE database applications.
Note: For any single DAS array, you cannot have two or more of the following on any single array: Logger, Rogger, Progger, HDS, or CVP Reporting Server.
Unified CCE otherwise adheres to the following Co-residency policies by version:
Version | Co-residency Policy |
---|---|
10.0(x) | Full |
8.0(2+) - 9.0(x) | UC on UC only |
Hybrid Unified CCE Deployment Options
Unified CCE 10.0(x) and later supports only virtualized deployment on VMware vSphere ESXi. This is inclusive of Unified ICME, CCH, and ICMH.
Unified CCE releases prior to 10.0(x) support Hybrid deployment where some components could be deployed bare metal (OS on Server) on MCS servers alongside virtualized Unified CCE applications. Hybrid deployment does not allow A/B application processes to be disparate hardware server type or virtualized/bare metal deployed.
The following unified CCE applications do not support hybrid A/B:
- Router
- Logger
- Rogger
- Peripheral Gateway (all types)
Hybrid deployment does, however, allow Router A/B to be bare metal on MCS with Logger A/B virtualized.
Some examples of common hybrid deployments are as follows:
- Parent Unified ICME as bare metal on MCS with Child Unified CCE virtualized.
- Unified ICMH NAM as bare metal on MCS with Unified ICMH CICM virtualized (single instance).
- Unified CCE virtualized with ICM to ICM Gateway to Unified CCE bare metal on MCS.
Unified CCE Hardware Requirements for Duplex Synchronized Applications
Unified CCE allows for application VMs to be deployed on different supported servers, whether Cisco UCS or 3rd Party Specs-based within the same or multiple data center sites, excepting duplex and synchronized operation applications, which have a more restrictive requirement.
The following Unified CCE applications are hardware-constrained for side A and B pairings:
- Router
- Logger
- Rogger
- Peripheral Gateway (PG, all types)
These require that the A and B application instances be installed to separate host servers have exact matching:
- Processor make, model and speed
- Memory type and speed
- Mainboard chipset controller
Installing VMware Tools
You must install the VMware Tools on each of the VMs, and you must use all of the VMware Tools default settings. Please refer to VMware documentation for instructions on installing or upgrading VMware Tools on the VM with the Windows operating system.
Timekeeping Best Practices for Windows
Follow the instructions provided in the VMware Knowledge Base article VMware KB: Timekeeping best practices for Windows.
- ESXi hosts and domain controllers must synchronize the time from the same NTP source.
- When Unified CCE virtual machines join the domain, they synchronize the time with the domain controller automatically using w32time.
- Be sure that Time synchronization between the virtual machine and the host operating system in the VMware Tools tool box GUI of the Windows Server 2008 R2 guest operating system remains deselected; this check box is deselected by default.
System Performance Monitoring Using ESXi Counters
- Make sure that you follow VMware's ESXi requirements and the SAN vendor's instructions for optimal system performance.
- VMware provides a set of system monitoring tools for the ESXi platform and the VMs. These tools are accessible through the VMware Infrastructure Client or through VirtualCenter.
- You can use Windows Performance Monitor to monitor the performance of the VMs. Be aware that the CPU counters may not reflect the physical CPU usage since the Windows Operating System has no direct access to the physical CPU.
- You can use Unified CCE Serviceability Tools and Unified CCE reports to monitor the operation and performance of the Unified CCE system.
- The ESXi Server and the virtual machines must operate within the limit of the following ESXi performance counters.
Use the following ESXi counters as performance indicators.
Category | Object | Measurement | Units | Description | Performance Indication and Threshold |
---|---|---|---|---|---|
CPU |
| CPU Usage (Average) | Percent | CPU Usage Average in percentage for:
| Less than 60%. |
CPU |
| CPU Usage 0 - 7 (Average) | Percent | CPU Usage Average for:
| Less than 60% |
CPU | VM | CPU Ready | mSec | The time a virtual machine or other process waits in the queue in a ready-to-run state before it can be scheduled on a CPU. | The raw counter value cannot be used by itself but rather should be converted to a percentage (i.e., the percentage of time spent waiting for a CPU to become ready) using the following formula (assume sample interval is 20 seconds and the CPU Ready counter value is 400ms): Divisor = (Sample Interval (in milliseconds) / 100) Example: (20s * 1000ms) / 100 = 20,000 / 100 =200 Single vCPU: Percentage = Value / Divisor Example: 400 / 200 = 2.0% Entire VM: Percentage = Value / Divisor * (#vCPU allocated to VM)) Example: 400 / (200 * 4) = 0.5% The threshold for a single vCPU is 10%. The threshold for a VM is 2.5%. |
Memory |
| Memory Usage (Average) | Percent | Memory Usage = Active/ Granted * 100 | Less than 80% |
Memory |
| Memory Active (Average) | KB | Memory that is actively used or being referenced by the guest OS and its applications. When it exceeds the amount of memory on the host, the server starts a memory swap. | Less than 80% of the Granted memory |
Memory |
| Memory Balloon (Average) | KB | ESXi uses balloon driver to recover memory from less memory-intensive VMs so it can be used by those with larger active sets of memory. | Since the memory is not overcommitted, this should be 0 or very low. Note: ESXi performs memory ballooning before memory swap. |
Memory |
| Memory Swap used (Average) | KB | ESXi Server swap usage. Use the disk for RAM swap | Since the memory is not overcommitted, this should be 0 or very low. |
Disk |
| Disk Usage (Average) | KBps | Disk Usage = Disk Read rate + Disk Write rate | Ensure that the SAN is configured to handle this amount of disk I/O. |
Disk |
| Disk Usage Read rate | KBps | Rate of reading data from the disk | Ensure that the SAN is configured to handle this amount of disk I/O. |
Disk |
| Disk Usage Write rate | KBps | Rate of writing data to the disk | Ensure that the SAN is configured to handle this amount of disk I/O. |
Disk |
| Disk Commands Issued | Number | Number of disk commands issued on this disk in the period. | Ensure that the SAN is configured to handle this amount of disk I/O. |
Disk |
| Disk Command Aborts | Number | Number of disk commands aborted on this disk in the period. Disk command aborts when the disk array is taking too long to respond to the command. (Command timeout)
This counter should be zero. A non-zero value indicates a storage performance issue. | |
Disk |
| Disk Command Latency | mSec | The average amount of time taken for a command from the perspective of a Guest OS. Disk Command Latency = Kernel Command Latency + Physical Device Command Latency. | A latency of 24ms or greater is indicative of a possibly overutilized, misbehaving, or misconfigured disk array. |
Disk |
| Kernel Disk Command Latency | mSec | The average time spent in ESXi Server VMKernel per command. | Kernel Command Latency must be very small in comparison to the Physical Device Command Latency, and it must be close to zero. Kernel Command Latency can be high, or even higher than the Physical Device Command Latency if there is a lot of queuing in the ESXi kernel. |
Network |
| Network Usage (Average) | KBps | Network Usage = Data receive rate + Data transmit rate | Less than 30% of the available network bandwidth; for example, less than 300Mps for a 1G network. |
Network |
| Network Data Receive Rate | KBps | Less than 30% of the available network bandwidth; for example, less than 300Mps for a 1G network. | |
Network |
| Network Data Transmit Rate | KBps | The average rate at which data is transmitted on this Ethernet port | Less than 30% of the available network bandwidth; for example, less than 300Mps for a 1G network. |
System Performance Monitoring Using Windows Perfmon Counters
You must comply with the requirements described in the System Performance Monitoring section of the Unified Contact Center Enterprise Design Guide and in the Performance Counters section in the Release 10.0(1) Serviceability Best Practices Guide for Unified ICM/Contact Center Enterprise.
Information for Partners About Unified CCE on UCS Deployment Certification and Ordering
It is important that partners who are planning to sell UCS products on Unified Contact Center Enterprise read the following Doc Wiki page: UCCE on UCS Deployment Certification Requirements and Ordering Information.
This page contains essential information for partners about the following:
- Partner Certification Requirements
- UCS Server Ordering Information
- Important Notes on Cisco UCS Service and Support
Back to: Unified Communications in a Virtualized Environment |
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