Virtualization for Cisco Unified Work Force Optimization Suite for Cisco Unified Contact Center Express

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== Version 10.0  ==
 +
 +
[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]
 +
 +
{| style="width: 1200px; height: 476px" class="wikitable FCK__ShowTableBorders"
 +
|-
 +
! style="background: rgb(229,228,226)" rowspan="3" width="100" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>
 +
! style="background: rgb(229,228,226)" rowspan="3" width="50" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Preloaded with]] [[Cisco Business Edition 6000|Business Edition]]?'''</center>
 +
! style="background: rgb(229,228,226)" colspan="4" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all '''click to download OVA file for this version''']</center>
 +
! style="background: rgb(229,228,226)" colspan="9" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>
 +
! style="background: rgb(229,228,226)" colspan="4" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
 +
|- style="background: rgb(229,228,226)"
 +
! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>
 +
! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>
 +
! rowspan="2" width="70" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vDisk]]'''</center>
 +
! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vNIC]]'''</center>
 +
! colspan="7" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''<br>S is same as BE6000 MD<br>S+ is same as BE6000&nbsp;HD<br>M includes BE7000<br></center>
 +
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''</center>
 +
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>
 +
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
 +
|- style="background: rgb(229,228,226)"
 +
| <center></center><br>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S+]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|L]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|XL]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|2XL]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>
 +
|-
 +
| bgcolor="#ffffff" colspan="22" |
 +
*'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' =&nbsp;Full
 +
*'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 4.0, 4.1, 5.0, 5.1<br>
 +
*[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]]<br>
 +
 +
|-
 +
| WFM<br>[[#Notes_on_WFM_VM_configuration|See notes]]
 +
| bgcolor="#ffc0cb" align="center" | No<br>
 +
| 2<br>
 +
| 8&nbsp;GB<br>
 +
|
 +
1x 40GB
 +
 +
1x 146GB<br>
 +
 +
| 1<br>
 +
| bgcolor="#ffffff" align="center" | <br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" | &nbsp; Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#ffc0cb" align="center" | No<br>
 +
|-
 +
| QM Base Server (CR/QM/AQM)<br>[[#Notes_on_QM.C2.A0Base_Server_VM_configuration|See notes]]
 +
| bgcolor="#ffc0cb" align="center" | No<br>
 +
| 4<br>
 +
| 4 GB<br>
 +
|
 +
1x 40GB
 +
 +
1x 146 GB<br>
 +
 +
| 1<br>
 +
| bgcolor="#ffffff" align="center" | <br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" | &nbsp; Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#ffc0cb" align="center" | No<br>
 +
|-
 +
| QM Recording Server (CR/QM/AQM)&nbsp; <br>[[#Notes_on_QM.C2.A0Recording_Server_VM_configuration|See notes]]
 +
| bgcolor="#ffc0cb" align="center" | No<br>
 +
| 4<br>
 +
| 4 GB<br>
 +
|
 +
1x 40GB
 +
 +
1x 146 GB<br>
 +
 +
| 1<br>
 +
| bgcolor="#ffffff" align="center" | <br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" | &nbsp; Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#7cfc00" align="center" | Yes<br>
 +
| bgcolor="#ffc0cb" align="center" | No<br>
 +
|}
 +
 +
<br>
 +
 +
<br>
 +
== Version 9.0  ==
== Version 9.0  ==
[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]  
[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]  
-
{| class="wikitable FCK__ShowTableBorders" style="width: 1200px; height: 476px"
+
{| style="width: 1200px; height: 476px" class="wikitable FCK__ShowTableBorders"
|-
|-
-
! width="100" rowspan="3" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>  
+
! style="background: rgb(229,228,226)" rowspan="3" width="100" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>
-
! width="50" rowspan="3" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Use with]] [[Cisco Business Edition 6000|BE 6000]]?'''</center>  
+
! style="background: rgb(229,228,226)" rowspan="3" width="50" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Preloaded with]] [[Cisco Business Edition 6000|Business Edition]]?'''</center>
-
! colspan="4" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all '''click to download OVA file for this version''']</center>  
+
! style="background: rgb(229,228,226)" colspan="4" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://software.cisco.com/portal/pub/download/portal/select.html?&mdfid=286153542&flowid=47303&softwareid=286178530 '''click to download OVA file for this version''']</center>
-
! colspan="9" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>  
+
! style="background: rgb(229,228,226)" colspan="9" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>
-
! colspan="4" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
+
! style="background: rgb(229,228,226)" colspan="4" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226)"
+
|- style="background: rgb(229,228,226)"
-
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>  
+
! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>
-
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>  
+
! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>
-
! width="70" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vDisk]]'''</center>  
+
! rowspan="2" width="70" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vDisk]]'''</center>
-
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vNIC]]'''</center>  
+
! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vNIC]]'''</center>
-
! colspan="7" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>  
+
! colspan="7" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''<br>S is same as BE6000 MD<br>S+ is same as BE6000 HD<br>M includes BE7000<br></center>
-
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''</center>  
+
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''</center>
-
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>  
+
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226)"
+
|- style="background: rgb(229,228,226)"
-
| <center></center><br>  
+
| <center></center><br>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S+]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S+]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|L]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|L]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|XL]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|XL]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|2XL]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|2XL]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>
|-
|-
-
| bgcolor="white" colspan="22" |  
+
| bgcolor="#ffffff" colspan="22" |  
*'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' =&nbsp;Full  
*'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' =&nbsp;Full  
-
*'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 4.1, 5.0<br>  
+
*'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 4.0, 4.1, 5.0, 5.1<br>
*[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]]<br>
*[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]]<br>
|-
|-
| WFM<br>[[#Notes_on_WFM_VM_configuration|See notes]]  
| WFM<br>[[#Notes_on_WFM_VM_configuration|See notes]]  
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| 2<br>  
+
| 2<br>
-
| 4 GB<br>  
+
| 4 GB<br>
|  
|  
1x 40GB  
1x 40GB  
-
Optional 2nd vDisk - see notes<br>  
+
Optional 2nd vDisk - see notes<br>
-
| 1<br>  
+
| 1<br>
-
| bgcolor="white" align="center" | <br>  
+
| bgcolor="#ffffff" align="center" | <br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" | &nbsp; Yes<br>  
+
| bgcolor="#7cfc00" | &nbsp; Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="pink" align="center" | No<br>
+
| bgcolor="#ffc0cb" align="center" | No<br>
|-
|-
| QM Base Server (CR/QM/AQM)<br>[[#Notes_on_QM.C2.A0Base_Server_VM_configuration|See notes]]  
| QM Base Server (CR/QM/AQM)<br>[[#Notes_on_QM.C2.A0Base_Server_VM_configuration|See notes]]  
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| 2<br>  
+
| 2<br>
-
| 4 GB<br>  
+
| 4 GB<br>
|  
|  
1x 40GB  
1x 40GB  
-
1x 146 GB<br>  
+
1x 146 GB<br>
-
| 1<br>  
+
| 1<br>
-
| bgcolor="white" align="center" | <br>  
+
| bgcolor="#ffffff" align="center" | <br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" | &nbsp; Yes<br>  
+
| bgcolor="#7cfc00" | &nbsp; Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="pink" align="center" | No<br>
+
| bgcolor="#ffc0cb" align="center" | No<br>
|-
|-
| QM Recording Server (CR/QM/AQM)&nbsp; <br>[[#Notes_on_QM.C2.A0Recording_Server_VM_configuration|See notes]]  
| QM Recording Server (CR/QM/AQM)&nbsp; <br>[[#Notes_on_QM.C2.A0Recording_Server_VM_configuration|See notes]]  
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| 4<br>  
+
| 4<br>
-
| 4 GB<br>  
+
| 4 GB<br>
|  
|  
1x 40GB  
1x 40GB  
-
1x 146 GB<br>  
+
1x 146 GB<br>
-
| 1<br>  
+
| 1<br>
-
| bgcolor="white" align="center" | <br>  
+
| bgcolor="#ffffff" align="center" | <br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" | &nbsp; Yes<br>  
+
| bgcolor="#7cfc00" | &nbsp; Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="pink" align="center" | No<br>
+
| bgcolor="#ffc0cb" align="center" | No<br>
|}
|}
-
<br>  
+
<br>
== Version 8.5(2)  ==
== Version 8.5(2)  ==
Line 119: Line 237:
[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]  
[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]  
-
{| class="wikitable FCK__ShowTableBorders" style="width: 1200px; height: 476px"
+
{| style="width: 1200px; height: 476px" class="wikitable FCK__ShowTableBorders"
|-
|-
-
! width="100" rowspan="3" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>  
+
! style="background: rgb(229,228,226)" rowspan="3" width="100" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>
-
! width="50" rowspan="3" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Use with]] [[Cisco Business Edition 6000|BE 6000]]?'''</center>  
+
! style="background: rgb(229,228,226)" rowspan="3" width="50" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Preloaded with]] [[Cisco Business Edition 6000|Business Edition]]?'''</center>
-
! colspan="4" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all '''click to download OVA file for this version''']</center>  
+
! style="background: rgb(229,228,226)" colspan="4" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all '''click to download OVA file for this version''']</center>
-
! colspan="9" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>  
+
! style="background: rgb(229,228,226)" colspan="9" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>
-
! colspan="4" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
+
! style="background: rgb(229,228,226)" colspan="4" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226)"
+
|- style="background: rgb(229,228,226)"
-
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>  
+
! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>
-
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>  
+
! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>
-
! width="70" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vDisk]]'''</center>  
+
! rowspan="2" width="70" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vDisk]]'''</center>
-
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vNIC]]'''</center>  
+
! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vNIC]]'''</center>
-
! colspan="7" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>  
+
! colspan="7" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''<br>S is same as BE6000 MD<br>S+ is same as BE6000 HD<br>M includes BE7000<br></center>
-
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''</center>  
+
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''</center>
-
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>  
+
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226)"
+
|- style="background: rgb(229,228,226)"
-
| <center></center><br>  
+
| <center></center><br>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S+]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S+]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|L]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|L]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|XL]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|XL]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|2XL]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|2XL]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>
|-
|-
-
| bgcolor="white" colspan="22" |  
+
| bgcolor="#ffffff" colspan="22" |  
*'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' =&nbsp;Full  
*'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' =&nbsp;Full  
-
*'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 4.0, 4.1, 5.0<br>  
+
*'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 4.0, 4.1, 5.0<br>
*[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]]<br>
*[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]]<br>
|-
|-
| WFM<br>[[#Notes_on_WFM_VM_configuration|See notes]]  
| WFM<br>[[#Notes_on_WFM_VM_configuration|See notes]]  
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| 2<br>  
+
| 2<br>
-
| 4 GB<br>  
+
| 4 GB<br>
|  
|  
1x 40GB  
1x 40GB  
-
Optional 2nd vDisk - see notes<br>  
+
Optional 2nd vDisk - see notes<br>
-
| 1<br>  
+
| 1<br>
-
| bgcolor="white" align="center" | <br>  
+
| bgcolor="#ffffff" align="center" | <br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" | &nbsp; Yes<br>  
+
| bgcolor="#7cfc00" | &nbsp; Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="pink" align="center" | No<br>
+
| bgcolor="#ffc0cb" align="center" | No<br>
|-
|-
| QM Base Server (CR/QM/AQM)<br>[[#Notes_on_QM.C2.A0Base_Server_VM_configuration|See notes]]  
| QM Base Server (CR/QM/AQM)<br>[[#Notes_on_QM.C2.A0Base_Server_VM_configuration|See notes]]  
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| 2<br>  
+
| 2<br>
-
| 4 GB<br>  
+
| 4 GB<br>
|  
|  
1x 40GB  
1x 40GB  
-
1x 146 GB<br>  
+
1x 146 GB<br>
-
| 1<br>  
+
| 1<br>
-
| bgcolor="white" align="center" | <br>  
+
| bgcolor="#ffffff" align="center" | <br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" | &nbsp; Yes<br>  
+
| bgcolor="#7cfc00" | &nbsp; Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="pink" align="center" | No<br>
+
| bgcolor="#ffc0cb" align="center" | No<br>
|-
|-
| QM Recording Server (CR/QM/AQM)&nbsp; <br>[[#Notes_on_QM.C2.A0Recording_Server_VM_configuration|See notes]]  
| QM Recording Server (CR/QM/AQM)&nbsp; <br>[[#Notes_on_QM.C2.A0Recording_Server_VM_configuration|See notes]]  
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| 4<br>  
+
| 4<br>
-
| 4 GB<br>  
+
| 4 GB<br>
|  
|  
1x 40GB  
1x 40GB  
-
1x 146 GB<br>  
+
1x 146 GB<br>
-
| 1<br>  
+
| 1<br>
-
| bgcolor="white" align="center" | <br>  
+
| bgcolor="#ffffff" align="center" | <br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" | &nbsp; Yes<br>  
+
| bgcolor="#7cfc00" | &nbsp; Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| bgcolor="#7cfc00" align="center" | Yes<br>
-
| bgcolor="pink" align="center" | No<br>
+
| bgcolor="#ffc0cb" align="center" | No<br>
|}
|}
-
<br>  
+
<br>
== Version 8.5(1)  ==
== Version 8.5(1)  ==
Line 237: Line 355:
{| style="width: 1200px; height: 476px" class="wikitable FCK__ShowTableBorders"
{| style="width: 1200px; height: 476px" class="wikitable FCK__ShowTableBorders"
|-
|-
-
! width="100" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" rowspan="3" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>  
+
! style="background: rgb(229,228,226)" rowspan="3" width="100" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>
-
! width="50" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" rowspan="3" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Use with]] [[Cisco Business Edition 6000|BE 6000]]?'''</center>  
+
! style="background: rgb(229,228,226)" rowspan="3" width="50" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Preloaded with]] [[Cisco Business Edition 6000|BE 6000]]?'''</center>
-
! style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" colspan="4" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=1.0&rellifecycle=&relind=AVAILABLE&reltype=all '''click to download OVA file for this version''']</center>  
+
! style="background: rgb(229,228,226)" colspan="4" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=1.0&rellifecycle=&relind=AVAILABLE&reltype=all '''click to download OVA file for this version''']</center>
-
! style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" colspan="9" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>  
+
! style="background: rgb(229,228,226)" colspan="9" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>
-
! style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" colspan="4" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
+
! style="background: rgb(229,228,226)" colspan="4" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226)"
+
|- style="background: rgb(229,228,226)"
-
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>  
+
! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>
-
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>  
+
! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>
-
! width="70" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vDisk]]'''</center>  
+
! rowspan="2" width="70" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vDisk]]'''</center>
-
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vNIC]]'''</center>  
+
! rowspan="2" width="50" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vNIC]]'''</center>
-
! colspan="7" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>  
+
! colspan="7" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''<br>S is same as BE6000 MD<br>S+ is same as BE6000 HD<br>M includes BE7000<br></center>
-
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''</center>  
+
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''</center>
-
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>  
+
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226)"
+
|- style="background: rgb(229,228,226)"
-
| <center></center><br>  
+
| <center></center><br>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S+]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S+]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|L]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|L]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|XL]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|XL]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|2XL]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|2XL]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>  
+
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>
|-
|-
-
| bgcolor="white" colspan="22" |  
+
| bgcolor="#ffffff" colspan="22" |  
*'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' = UC with UC&nbsp;only  
*'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' = UC with UC&nbsp;only  
-
*'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 4.0 only<br>  
+
*'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 4.0 only<br>
*[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]]<br>
*[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]]<br>
|-
|-
| WFM<br>[[#Notes_on_WFM_VM_configuration|See notes]]  
| WFM<br>[[#Notes_on_WFM_VM_configuration|See notes]]  
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| 2<br>  
+
| 2<br>
-
| 2 GB<br>  
+
| 2 GB<br>
|  
|  
1x 146 GB  
1x 146 GB  
-
Optional 2nd vDisk 146 GB - see notes  
+
Optional 2nd vDisk 146 GB - see notes
-
| 1<br>  
+
| 1<br>
-
| bgcolor="white" align="center" | <br>  
+
| bgcolor="#ffffff" align="center" | <br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="pink" align="center" | &nbsp; No<br>  
+
| bgcolor="#ffc0cb" align="center" | &nbsp; No<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="yellow" align="center" rowspan="3" |  
+
| bgcolor="#ffff00" rowspan="3" align="center" |  
-
<br> <br> <br>Only:  
+
<br><br><br>Only:  
-
C210&nbsp;M2 TRC1,2<br>C210 M1 TRC1,2,3  
+
C210&nbsp;M2 TRC1,2<br>C210 M1 TRC1,2,3
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="pink" align="center" | No<br>
+
| bgcolor="#ffc0cb" align="center" | No<br>
|-
|-
| QM Base Server (CR/QM/AQM)<br>[[#Notes_on_QM.C2.A0Base_Server_VM_configuration|See notes]]  
| QM Base Server (CR/QM/AQM)<br>[[#Notes_on_QM.C2.A0Base_Server_VM_configuration|See notes]]  
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| 2<br>  
+
| 2<br>
-
| 2 GB<br>  
+
| 2 GB<br>
-
| 2x 146 GB<br>  
+
| 2x 146 GB<br>
-
| 1<br>  
+
| 1<br>
-
| bgcolor="white" align="center" | <br>  
+
| bgcolor="#ffffff" align="center" | <br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="pink" align="center" | &nbsp; No<br>  
+
| bgcolor="#ffc0cb" align="center" | &nbsp; No<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="pink" align="center" | No<br>  
+
| bgcolor="#ffc0cb" align="center" | No<br>
-
| bgcolor="pink" align="center" | No<br>
+
| bgcolor="#ffc0cb" align="center" | No<br>
|}
|}
-
<br>  
+
<br>
== Notes on WFM VM configuration  ==
== Notes on WFM VM configuration  ==
-
Capacities for 8.5(2) and 9.x:<br>  
+
Capacities for 8.5(2) and 9.x/10.0:<br>
-
*900 named users<br>  
+
*900 named users<br>
*300 concurrent users<br>
*300 concurrent users<br>
-
<br>  
+
<br>
Capacities for 8.5(1):  
Capacities for 8.5(1):  
Line 336: Line 454:
*150 concurrent users
*150 concurrent users
-
<br>  
+
<br>
-
Multiple vDisks are used as follows:<br>  
+
Multiple vDisks are used as follows:<br>
-
*vDisk 1 (mandatory) = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files <br>
+
*vDisk 1 (mandatory) = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server binaries (optional)
-
*vDisk 2 (optional) = can be used to hold SQL Server Data files <br>
+
*vDisk 2 (optional) =&nbsp;It is Recommended to install SQL Server binaries and to be used to hold SQL Server Data files (mdf, ldf, temp_db) <br>
-
<br>  
+
<br>
== Notes on QM&nbsp;Base Server VM configuration  ==
== Notes on QM&nbsp;Base Server VM configuration  ==
-
Capacities for 8.5(2) and 9.x:<br>  
+
Capacities for 10.0(1):<br>
-
*3600 named users<br>  
+
*1000 named Users for voice and screen recording
 +
*250 maximum concurrent agent recordings through subscription service
 +
*60 maximum number of concurrent agents (voice only) using Mediasense, Server Recording, Network Recording or Gateway Recording)<br>
 +
 
 +
<br>
 +
 
 +
Capacities for 8.5(2) and 9.x:<br>
 +
 
 +
*3600 named users
*1200 concurrent users<br>
*1200 concurrent users<br>
-
<br>  
+
<br>
Capacities for 8.5(1):  
Capacities for 8.5(1):  
Line 359: Line 485:
*150 concurrent users
*150 concurrent users
-
<br>  
+
<br>
-
Multiple vDisks are used as follows:<br>  
+
Multiple vDisks are used as follows:<br>
-
*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files <br>
+
*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files  
-
*vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage ) <br>
+
*vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage ), SQL Server, SQL Server Data Files ''(Recommended)<br>''
-
<br>  
+
<br>'''NOTE''': In versions 8.x/9.x, Network Recording required a separate Network Record Server. In 10.0(1) Network Recording can be done in a Single Server Solution. Please NOTE network recording capacities for a single server solution in the above.<br>
 +
 
 +
<br>
== Notes on QM&nbsp;Recording Server VM configuration  ==
== Notes on QM&nbsp;Recording Server VM configuration  ==
-
Capacities:<br>  
+
Capacities for 10.0(1):
 +
 
 +
*&nbsp;125 concurrent voice recordings for Server (SPAN), Network, Mediasense and Gateway Recording
 +
 
 +
<br>
 +
 
 +
Capacities for 8.x, 8.x:<br>
-
*300 concurrent voice recordings for Server (SPAN) and Network recording <br>  
+
*300 concurrent voice recordings for Server (SPAN) and Network recording <br>
*150 concurrent voice and screen recordings for Server (SPAN) and Network recording
*150 concurrent voice and screen recordings for Server (SPAN) and Network recording
-
<br> {{note | '''Virtualizing''' the Monitor server for Server (SPAN) recording is '''not supported'''. }}  
+
<br>{{note | '''Virtualizing''' the Monitor server for Server (SPAN) recording is '''not supported'''. }}  
-
<br>  
+
<br>
-
Multiple vDisks are used as follows:<br>  
+
Multiple vDisks are used as follows:<br>
-
*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries<br>  
+
*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries<br>
-
*vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache <br>
+
*vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording&nbsp;storage <br>
-
<br>  
+
<br>
== IOPS and Storage System Performance Requirements  ==
== IOPS and Storage System Performance Requirements  ==
-
The following table lists the IOPS numbers for Cisco Unified Workforce Optimization 8.5(2) onward.&nbsp;  
+
The following table lists the IOPS numbers for Cisco Unified Workforce Optimization 8.5(2).&nbsp;  
-
{| width="650" cellspacing="1" cellpadding="1" border="1"
+
{| border="1" cellspacing="1" cellpadding="1" width="650"
|-
|-
| '''Workforce Optimization Component'''  
| '''Workforce Optimization Component'''  
Line 402: Line 536:
| Idle
| Idle
|-
|-
-
| <br>  
+
| <br>
| align="center" | 4  
| align="center" | 4  
| align="center" | 12  
| align="center" | 12  
| Recording 300 concurrent calls
| Recording 300 concurrent calls
|-
|-
-
| <br>  
+
| <br>
| align="center" | 11  
| align="center" | 11  
| align="center" | 38  
| align="center" | 38  
| During recording upload
| During recording upload
|-
|-
-
| QM Recording Server or WFM<br>  
+
| QM Recording Server or WFM<br>
| align="center" | 1  
| align="center" | 1  
| align="center" | 2  
| align="center" | 2  
| Idle
| Idle
|-
|-
-
| <br>  
+
| <br>
| align="center" | 74  
| align="center" | 74  
| align="center" | 187  
| align="center" | 187  
| Recording 300 concurrent calls
| Recording 300 concurrent calls
|-
|-
-
| <br>  
+
| <br>
| align="center" | 102  
| align="center" | 102  
| align="center" | 71  
| align="center" | 71  
Line 429: Line 563:
<br>
<br>
 +
 +
*The minimum IOPS&nbsp;for WFM, QM VMs for release 9.x onward is 143.

Latest revision as of 13:53, 18 February 2014

Contents

Version 10.0

Click here for a Legend

Component & Capacity Point
Preloaded with Business Edition?
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
S is same as BE6000 MD
S+ is same as BE6000 HD
M includes BE7000
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon

S
S+
M
L
XL
2XL
Full UC Perf. CPU
Restricted UC Perf. CPU
S
M
Full UC Perf. CPU
Restricted UC Perf. CPU
WFM
See notes
No
2
8 GB

1x 40GB

1x 146GB

1

Yes
  Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
QM Base Server (CR/QM/AQM)
See notes
No
4
4 GB

1x 40GB

1x 146 GB

1

Yes
  Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
QM Recording Server (CR/QM/AQM) 
See notes
No
4
4 GB

1x 40GB

1x 146 GB

1

Yes
  Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No



Version 9.0

Click here for a Legend

Component & Capacity Point
Preloaded with Business Edition?
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
S is same as BE6000 MD
S+ is same as BE6000 HD
M includes BE7000
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon

S
S+
M
L
XL
2XL
Full UC Perf. CPU
Restricted UC Perf. CPU
S
M
Full UC Perf. CPU
Restricted UC Perf. CPU
WFM
See notes
No
2
4 GB

1x 40GB

Optional 2nd vDisk - see notes

1

Yes
  Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
QM Base Server (CR/QM/AQM)
See notes
No
2
4 GB

1x 40GB

1x 146 GB

1

Yes
  Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
QM Recording Server (CR/QM/AQM) 
See notes
No
4
4 GB

1x 40GB

1x 146 GB

1

Yes
  Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No


Version 8.5(2)

Click here for a Legend

Component & Capacity Point
Preloaded with Business Edition?
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
S is same as BE6000 MD
S+ is same as BE6000 HD
M includes BE7000
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon

S
S+
M
L
XL
2XL
Full UC Perf. CPU
Restricted UC Perf. CPU
S
M
Full UC Perf. CPU
Restricted UC Perf. CPU
WFM
See notes
No
2
4 GB

1x 40GB

Optional 2nd vDisk - see notes

1

Yes
  Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
QM Base Server (CR/QM/AQM)
See notes
No
2
4 GB

1x 40GB

1x 146 GB

1

Yes
  Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
QM Recording Server (CR/QM/AQM) 
See notes
No
4
4 GB

1x 40GB

1x 146 GB

1

Yes
  Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No


Version 8.5(1)

Click here for a Legend

Component & Capacity Point
Preloaded with BE 6000?
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
S is same as BE6000 MD
S+ is same as BE6000 HD
M includes BE7000
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon

S
S+
M
L
XL
2XL
Full UC Perf. CPU
Restricted UC Perf. CPU
S
M
Full UC Perf. CPU
Restricted UC Perf. CPU
WFM
See notes
No
2
2 GB

1x 146 GB

Optional 2nd vDisk 146 GB - see notes

1

No
  No
No
No
No
No
No
No
No




Only:

C210 M2 TRC1,2
C210 M1 TRC1,2,3

No
No
QM Base Server (CR/QM/AQM)
See notes
No
2
2 GB
2x 146 GB
1

No
  No
No
No
No
No
No
No
No
No
No


Notes on WFM VM configuration

Capacities for 8.5(2) and 9.x/10.0:

  • 900 named users
  • 300 concurrent users


Capacities for 8.5(1):

  • 300 named users
  • 150 concurrent users


Multiple vDisks are used as follows:

  • vDisk 1 (mandatory) = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server binaries (optional)
  • vDisk 2 (optional) = It is Recommended to install SQL Server binaries and to be used to hold SQL Server Data files (mdf, ldf, temp_db)


Notes on QM Base Server VM configuration

Capacities for 10.0(1):

  • 1000 named Users for voice and screen recording
  • 250 maximum concurrent agent recordings through subscription service
  • 60 maximum number of concurrent agents (voice only) using Mediasense, Server Recording, Network Recording or Gateway Recording)


Capacities for 8.5(2) and 9.x:

  • 3600 named users
  • 1200 concurrent users


Capacities for 8.5(1):

  • 300 named users
  • 150 concurrent users


Multiple vDisks are used as follows:

  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files
  • vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage ), SQL Server, SQL Server Data Files (Recommended)


NOTE: In versions 8.x/9.x, Network Recording required a separate Network Record Server. In 10.0(1) Network Recording can be done in a Single Server Solution. Please NOTE network recording capacities for a single server solution in the above.


Notes on QM Recording Server VM configuration

Capacities for 10.0(1):

  •  125 concurrent voice recordings for Server (SPAN), Network, Mediasense and Gateway Recording


Capacities for 8.x, 8.x:

  • 300 concurrent voice recordings for Server (SPAN) and Network recording
  • 150 concurrent voice and screen recordings for Server (SPAN) and Network recording

Note Note: Virtualizing the Monitor server for Server (SPAN) recording is not supported.


Multiple vDisks are used as follows:

  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries
  • vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording storage


IOPS and Storage System Performance Requirements

The following table lists the IOPS numbers for Cisco Unified Workforce Optimization 8.5(2). 

Workforce Optimization Component IOPS (Read) IOPS (Write) Operating Conditions
QM Base Server 4 2 Idle

4 12 Recording 300 concurrent calls

11 38 During recording upload
QM Recording Server or WFM
1 2 Idle

74 187 Recording 300 concurrent calls

102 71 During recording upload


  • The minimum IOPS for WFM, QM VMs for release 9.x onward is 143.

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