Virtualization for Cisco Unified Work Force Optimization Suite for Cisco Unified Contact Center Express

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[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]  
[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]  
-
{| class="wikitable FCK__ShowTableBorders" style="width: 1200px; height: 476px"
+
{| class="wikitable FCK__ShowTableBorders" style="width: 1200px; height: 476px;"
|-
|-
-
! width="100" rowspan="3" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>  
+
! width="100" style="background: rgb(229, 228, 226);" rowspan="3" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>  
-
! width="50" rowspan="3" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Use with]] [[Cisco Business Edition 6000|BE 6000]]?'''</center>  
+
! width="50" style="background: rgb(229, 228, 226);" rowspan="3" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Preloaded with]] [[Cisco Business Edition 6000|BE 6000]]?'''</center>  
-
! colspan="4" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all '''click to download OVA file for this version''']</center>  
+
! style="background: rgb(229, 228, 226);" colspan="4" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all '''click to download OVA file for this version''']</center>  
-
! colspan="9" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>  
+
! style="background: rgb(229, 228, 226);" colspan="9" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>  
-
! colspan="4" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
+
! style="background: rgb(229, 228, 226);" colspan="4" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226)"
+
|- style="background: rgb(229, 228, 226);"
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>  
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>  
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>  
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>  
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! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>  
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>  
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226)"
+
|- style="background: rgb(229, 228, 226);"
| <center></center><br>  
| <center></center><br>  
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>  
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>  
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| bgcolor="white" colspan="22" |  
| bgcolor="white" colspan="22" |  
*'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' =&nbsp;Full  
*'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' =&nbsp;Full  
-
*'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 4.1, 5.0<br>  
+
*'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 4.0, 4.1, 5.0, 5.1<br>  
*[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]]<br>
*[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]]<br>
|-
|-
| WFM<br>[[#Notes_on_WFM_VM_configuration|See notes]]  
| WFM<br>[[#Notes_on_WFM_VM_configuration|See notes]]  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
| 2<br>  
| 2<br>  
| 4 GB<br>  
| 4 GB<br>  
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| 1<br>  
| 1<br>  
-
| bgcolor="white" align="center" | <br>  
+
| align="center" bgcolor="white" | <br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
| bgcolor="lawngreen" | &nbsp; Yes<br>  
| bgcolor="lawngreen" | &nbsp; Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="pink" align="center" | No<br>
+
| align="center" bgcolor="pink" | No<br>
|-
|-
| QM Base Server (CR/QM/AQM)<br>[[#Notes_on_QM.C2.A0Base_Server_VM_configuration|See notes]]  
| QM Base Server (CR/QM/AQM)<br>[[#Notes_on_QM.C2.A0Base_Server_VM_configuration|See notes]]  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
| 2<br>  
| 2<br>  
| 4 GB<br>  
| 4 GB<br>  
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| 1<br>  
| 1<br>  
-
| bgcolor="white" align="center" | <br>  
+
| align="center" bgcolor="white" | <br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
| bgcolor="lawngreen" | &nbsp; Yes<br>  
| bgcolor="lawngreen" | &nbsp; Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="pink" align="center" | No<br>
+
| align="center" bgcolor="pink" | No<br>
|-
|-
| QM Recording Server (CR/QM/AQM)&nbsp; <br>[[#Notes_on_QM.C2.A0Recording_Server_VM_configuration|See notes]]  
| QM Recording Server (CR/QM/AQM)&nbsp; <br>[[#Notes_on_QM.C2.A0Recording_Server_VM_configuration|See notes]]  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
| 4<br>  
| 4<br>  
| 4 GB<br>  
| 4 GB<br>  
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| 1<br>  
| 1<br>  
-
| bgcolor="white" align="center" | <br>  
+
| align="center" bgcolor="white" | <br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
| bgcolor="lawngreen" | &nbsp; Yes<br>  
| bgcolor="lawngreen" | &nbsp; Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="pink" align="center" | No<br>
+
| align="center" bgcolor="pink" | No<br>
|}
|}
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[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]  
[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]  
-
{| class="wikitable FCK__ShowTableBorders" style="width: 1200px; height: 476px"
+
{| class="wikitable FCK__ShowTableBorders" style="width: 1200px; height: 476px;"
|-
|-
-
! width="100" rowspan="3" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>  
+
! width="100" style="background: rgb(229, 228, 226);" rowspan="3" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>  
-
! width="50" rowspan="3" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Use with]] [[Cisco Business Edition 6000|BE 6000]]?'''</center>  
+
! width="50" style="background: rgb(229, 228, 226);" rowspan="3" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Preloaded with]] [[Cisco Business Edition 6000|BE 6000]]?'''</center>  
-
! colspan="4" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all '''click to download OVA file for this version''']</center>  
+
! style="background: rgb(229, 228, 226);" colspan="4" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all '''click to download OVA file for this version''']</center>  
-
! colspan="9" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>  
+
! style="background: rgb(229, 228, 226);" colspan="9" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>  
-
! colspan="4" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
+
! style="background: rgb(229, 228, 226);" colspan="4" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226)"
+
|- style="background: rgb(229, 228, 226);"
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>  
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>  
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>  
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>  
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! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>  
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>  
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226)"
+
|- style="background: rgb(229, 228, 226);"
| <center></center><br>  
| <center></center><br>  
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>  
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>  
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|-
|-
| WFM<br>[[#Notes_on_WFM_VM_configuration|See notes]]  
| WFM<br>[[#Notes_on_WFM_VM_configuration|See notes]]  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
| 2<br>  
| 2<br>  
| 4 GB<br>  
| 4 GB<br>  
Line 166: Line 166:
| 1<br>  
| 1<br>  
-
| bgcolor="white" align="center" | <br>  
+
| align="center" bgcolor="white" | <br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
| bgcolor="lawngreen" | &nbsp; Yes<br>  
| bgcolor="lawngreen" | &nbsp; Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="pink" align="center" | No<br>
+
| align="center" bgcolor="pink" | No<br>
|-
|-
| QM Base Server (CR/QM/AQM)<br>[[#Notes_on_QM.C2.A0Base_Server_VM_configuration|See notes]]  
| QM Base Server (CR/QM/AQM)<br>[[#Notes_on_QM.C2.A0Base_Server_VM_configuration|See notes]]  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
| 2<br>  
| 2<br>  
| 4 GB<br>  
| 4 GB<br>  
Line 190: Line 190:
| 1<br>  
| 1<br>  
-
| bgcolor="white" align="center" | <br>  
+
| align="center" bgcolor="white" | <br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
| bgcolor="lawngreen" | &nbsp; Yes<br>  
| bgcolor="lawngreen" | &nbsp; Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="pink" align="center" | No<br>
+
| align="center" bgcolor="pink" | No<br>
|-
|-
| QM Recording Server (CR/QM/AQM)&nbsp; <br>[[#Notes_on_QM.C2.A0Recording_Server_VM_configuration|See notes]]  
| QM Recording Server (CR/QM/AQM)&nbsp; <br>[[#Notes_on_QM.C2.A0Recording_Server_VM_configuration|See notes]]  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
| 4<br>  
| 4<br>  
| 4 GB<br>  
| 4 GB<br>  
Line 214: Line 214:
| 1<br>  
| 1<br>  
-
| bgcolor="white" align="center" | <br>  
+
| align="center" bgcolor="white" | <br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
| bgcolor="lawngreen" | &nbsp; Yes<br>  
| bgcolor="lawngreen" | &nbsp; Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="lawngreen" align="center" | Yes<br>  
+
| align="center" bgcolor="lawngreen" | Yes<br>  
-
| bgcolor="pink" align="center" | No<br>
+
| align="center" bgcolor="pink" | No<br>
|}
|}
Line 235: Line 235:
[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]  
[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]  
-
{| style="width: 1200px; height: 476px" class="wikitable FCK__ShowTableBorders"
+
{| class="wikitable FCK__ShowTableBorders" style="width: 1200px; height: 476px;"
|-
|-
-
! width="100" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" rowspan="3" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>  
+
! width="100" style="background: rgb(229, 228, 226);" rowspan="3" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>  
-
! width="50" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" rowspan="3" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Use with]] [[Cisco Business Edition 6000|BE 6000]]?'''</center>  
+
! width="50" style="background: rgb(229, 228, 226);" rowspan="3" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Preloaded with]] [[Cisco Business Edition 6000|BE 6000]]?'''</center>  
-
! style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" colspan="4" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=1.0&rellifecycle=&relind=AVAILABLE&reltype=all '''click to download OVA file for this version''']</center>  
+
! style="background: rgb(229, 228, 226);" colspan="4" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=1.0&rellifecycle=&relind=AVAILABLE&reltype=all '''click to download OVA file for this version''']</center>  
-
! style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" colspan="9" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>  
+
! style="background: rgb(229, 228, 226);" colspan="9" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>  
-
! style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" colspan="4" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
+
! style="background: rgb(229, 228, 226);" colspan="4" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226)"
+
|- style="background: rgb(229, 228, 226);"
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>  
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>  
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>  
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>  
Line 251: Line 251:
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>  
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>  
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226)"
+
|- style="background: rgb(229, 228, 226);"
| <center></center><br>  
| <center></center><br>  
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>  
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>  
Line 273: Line 273:
|-
|-
| WFM<br>[[#Notes_on_WFM_VM_configuration|See notes]]  
| WFM<br>[[#Notes_on_WFM_VM_configuration|See notes]]  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
| 2<br>  
| 2<br>  
| 2 GB<br>  
| 2 GB<br>  
Line 282: Line 282:
| 1<br>  
| 1<br>  
-
| bgcolor="white" align="center" | <br>  
+
| align="center" bgcolor="white" | <br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="pink" align="center" | &nbsp; No<br>  
+
| align="center" bgcolor="pink" | &nbsp; No<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="yellow" align="center" rowspan="3" |  
+
| align="center" bgcolor="yellow" rowspan="3" |  
<br> <br> <br>Only:  
<br> <br> <br>Only:  
C210&nbsp;M2 TRC1,2<br>C210 M1 TRC1,2,3  
C210&nbsp;M2 TRC1,2<br>C210 M1 TRC1,2,3  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="pink" align="center" | No<br>
+
| align="center" bgcolor="pink" | No<br>
|-
|-
| QM Base Server (CR/QM/AQM)<br>[[#Notes_on_QM.C2.A0Base_Server_VM_configuration|See notes]]  
| QM Base Server (CR/QM/AQM)<br>[[#Notes_on_QM.C2.A0Base_Server_VM_configuration|See notes]]  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
| 2<br>  
| 2<br>  
| 2 GB<br>  
| 2 GB<br>  
| 2x 146 GB<br>  
| 2x 146 GB<br>  
| 1<br>  
| 1<br>  
-
| bgcolor="white" align="center" | <br>  
+
| align="center" bgcolor="white" | <br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="pink" align="center" | &nbsp; No<br>  
+
| align="center" bgcolor="pink" | &nbsp; No<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="pink" align="center" | No<br>  
+
| align="center" bgcolor="pink" | No<br>  
-
| bgcolor="pink" align="center" | No<br>
+
| align="center" bgcolor="pink" | No<br>
|}
|}
Line 390: Line 390:
The following table lists the IOPS numbers for Cisco Unified Workforce Optimization 8.5(2) onward.&nbsp;  
The following table lists the IOPS numbers for Cisco Unified Workforce Optimization 8.5(2) onward.&nbsp;  
-
{| width="650" cellspacing="1" cellpadding="1" border="1"
+
{| width="650" border="1" cellspacing="1" cellpadding="1"
|-
|-
| '''Workforce Optimization Component'''  
| '''Workforce Optimization Component'''  

Revision as of 13:32, 13 November 2013

Contents

Version 9.0

Click here for a Legend

Component & Capacity Point
Preloaded with BE 6000?
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon

S
S+
M
L
XL
2XL
Full UC Perf. CPU
Restricted UC Perf. CPU
S
M
Full UC Perf. CPU
Restricted UC Perf. CPU
WFM
See notes
No
2
4 GB

1x 40GB

Optional 2nd vDisk - see notes

1

Yes
  Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
QM Base Server (CR/QM/AQM)
See notes
No
2
4 GB

1x 40GB

1x 146 GB

1

Yes
  Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
QM Recording Server (CR/QM/AQM) 
See notes
No
4
4 GB

1x 40GB

1x 146 GB

1

Yes
  Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No


Version 8.5(2)

Click here for a Legend

Component & Capacity Point
Preloaded with BE 6000?
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon

S
S+
M
L
XL
2XL
Full UC Perf. CPU
Restricted UC Perf. CPU
S
M
Full UC Perf. CPU
Restricted UC Perf. CPU
WFM
See notes
No
2
4 GB

1x 40GB

Optional 2nd vDisk - see notes

1

Yes
  Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
QM Base Server (CR/QM/AQM)
See notes
No
2
4 GB

1x 40GB

1x 146 GB

1

Yes
  Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
QM Recording Server (CR/QM/AQM) 
See notes
No
4
4 GB

1x 40GB

1x 146 GB

1

Yes
  Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No


Version 8.5(1)

Click here for a Legend

Component & Capacity Point
Preloaded with BE 6000?
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon

S
S+
M
L
XL
2XL
Full UC Perf. CPU
Restricted UC Perf. CPU
S
M
Full UC Perf. CPU
Restricted UC Perf. CPU
WFM
See notes
No
2
2 GB

1x 146 GB

Optional 2nd vDisk 146 GB - see notes

1

No
  No
No
No
No
No
No
No
No




Only:

C210 M2 TRC1,2
C210 M1 TRC1,2,3

No
No
QM Base Server (CR/QM/AQM)
See notes
No
2
2 GB
2x 146 GB
1

No
  No
No
No
No
No
No
No
No
No
No


Notes on WFM VM configuration

Capacities for 8.5(2) and 9.x:

  • 900 named users
  • 300 concurrent users


Capacities for 8.5(1):

  • 300 named users
  • 150 concurrent users


Multiple vDisks are used as follows:

  • vDisk 1 (mandatory) = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files
  • vDisk 2 (optional) = can be used to hold SQL Server Data files


Notes on QM Base Server VM configuration

Capacities for 8.5(2) and 9.x:

  • 3600 named users
  • 1200 concurrent users


Capacities for 8.5(1):

  • 300 named users
  • 150 concurrent users


Multiple vDisks are used as follows:

  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files
  • vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage )


Notes on QM Recording Server VM configuration

Capacities:

  • 300 concurrent voice recordings for Server (SPAN) and Network recording
  • 150 concurrent voice and screen recordings for Server (SPAN) and Network recording

Note Note: Virtualizing the Monitor server for Server (SPAN) recording is not supported.


Multiple vDisks are used as follows:

  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries
  • vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache


IOPS and Storage System Performance Requirements

The following table lists the IOPS numbers for Cisco Unified Workforce Optimization 8.5(2) onward. 

Workforce Optimization Component IOPS (Read) IOPS (Write) Operating Conditions
QM Base Server 4 2 Idle

4 12 Recording 300 concurrent calls

11 38 During recording upload
QM Recording Server or WFM
1 2 Idle

74 187 Recording 300 concurrent calls

102 71 During recording upload


Rating: 1.5/5 (2 votes cast)

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