Virtualization for Cisco Unified Customer Voice Portal

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Revision as of 18:49, 21 August 2013

Contents 1 Version 9.0(x) 2 Version 8.5(x) 3 Version 8.0(x) 4 Notes on Call+VXML Server VM configuration 5 Notes on Reporting Server VM configuration 6 Notes on Operations Console VM configuration 7 Notes on Media Server VM configuration 8 IOPS and Storage System Performance Requirements

Version 9.0(x)

Click here for a Legend

Component & Capacity Point	Use with BE 6000?	VM Configuration Requirements click to download OVA file for this version				Supported Hardware (Latest)									Supported Hardware (Older)
		vCPU	vRAM	vDisk	vNIC	UCS Tested Reference Configurations							UCS or 3rd-party Specs-based on Intel Xeon		UCS Tested Reference Configurations		UCS or 3rd-party Specs-based on Intel Xeon
							S	S+	M	L	XL	2XL	Full UC Perf. CPU	Restricted UC Perf. CPU	S	M	Full UC Perf. CPU	Restricted UC Perf. CPU
Co-residency support = UC with UC only Supported Versions of VMware vSphere ESXi = (all components) 5.0 only Click for "IOPS"
Co-located Call Server + VXML Server See notes	No	4	4 GB	1x 146 GB	1		No	No	Yes	Yes	Yes	Yes	Limited	No	No	Only: B200 M2 TRC#1,2 B200 M1 TRC#1,2 C210 M2 TRC#1	No	No
Reporting Server(Large) See notes	No	4	4 GB	1x 72 GB 1x 438 GB	1		No	No	Yes	Yes	Yes	Yes	Limited	No	No		No	No
Operations Console See notes	No	2	2 GB	1x 20 GB	1		No	No	Yes	Yes	Yes	Yes	Limited	No	No		No	No
Media Server See notes	See notes

Note: Limited spec-based support means no support for non-FC SAN but the rest of UC spec-based policy (cpu is 2.50 Ghz or greater, etc.) is supported.

Version 8.5(x)

Click here for a Legend

Component & Capacity Point	Use with BE 6000?	VM Configuration Requirements click to download OVA file for this version				Supported Hardware (Latest)									Supported Hardware (Older)
		vCPU	vRAM	vDisk	vNIC	UCS Tested Reference Configurations							UCS or 3rd-party Specs-based on Intel Xeon		UCS Tested Reference Configurations		UCS or 3rd-party Specs-based on Intel Xeon
							S	S+	M	L	XL	2XL	Full UC Perf. CPU	Restricted UC Perf. CPU	S	M	Full UC Perf. CPU	Restricted UC Perf. CPU
Co-residency support = UC with UC only Supported Versions of VMware vSphere ESXi = (all components) 4.0U1+, 4.1, 5.0 Click for "IOPS"
Co-located Call Server + VXML Server See notes	No	4	4 GB	1x 146 GB	1		No	No	Yes	Yes	Yes	Yes	No	No	No	Only: B200 M2 TRC#1,2 B200 M1 TRC#1,2 C210 M2 TRC#1	No	No
Reporting Server(Large) See notes	No	4	4 GB	1x 72 GB 1x 438 GB	1		No	No	Yes	Yes	Yes	Yes	No	No	No		No	No
Operations Console See notes	No	2	2 GB	1x 20 GB	1		No	No	Yes	Yes	Yes	Yes	No	No	No		No	No

Version 8.0(x)

Click here for a Legend

Component & Capacity Point	Use with BE 6000?	VM Configuration Requirements click to download OVA file for this version				Supported Hardware (Latest)									Supported Hardware (Older)
		vCPU	vRAM	vDisk	vNIC	UCS Tested Reference Configurations							UCS or 3rd-party Specs-based on Intel Xeon		UCS Tested Reference Configurations		UCS or 3rd-party Specs-based on Intel Xeon
							S	S+	M	L	XL	2XL	Full UC Perf. CPU	Restricted UC Perf. CPU	S	M	Full UC Perf. CPU	Restricted UC Perf. CPU
Co-residency support = UC with UC only Supported Versions of VMware vSphere ESXi = (all components) 4.0U1+, 4.1 only Click for "IOPS"
Co-located Call Server + VXML Server See notes	No	4	4 GB	1x 146 GB	1		No	No	No	No	Yes	Yes	No	No	No	Only: B200 M2 TRC#1,2 B200 M1 TRC#1,2 C210 M2 TRC#1	No	No
Reporting Server(Large) See notes	No	4	4 GB	1x 72 GB 1x 438 GB	1		No	No	No	No	Yes	Yes	No	No	No		No	No
Operations Console See notes	No	2	2 GB	1x 20 GB	1		No	No	No	No	Yes	Yes	No	No	No		No	No

Notes on Call+VXML Server VM configuration

Depending on design requirements, the Media Server component may either be hosted in this VM, or run in a separate VM (see Notes on Media Server VM configuration )

Notes on Reporting Server VM configuration

None.

Notes on Operations Console VM configuration

None.

Notes on Media Server VM configuration

The Media Server component may either run inside the Call+VXML Server VM or run in a separate VM.

If it runs in a separate VM, it can either use the same VM configuration as the Operations Console or be a customer-tailored VM configuration (since this is a 3rd-party VM).

IOPS and Storage System Performance Requirements

Windows 2003 R2 Server:

IOPS Summary: (Unit in Number, Data are Blade-based)

CVP Server component	Average	MAX	95th Percentile
Call Server/VXML Servers	380	1536	797
Reporting Server	692	3403	2024
Operation Server	NA (Insignificant)	NA	NA

Windows 2008 R2 Server.

The following IOPS metrics are measured in peak load conditions with failover:

CVP Server	Average	MAX	95th Percentile
CS/VXML/Media Servers	50	1300	124
Reporting Server	329	1250	984
Operations Console	22	100	80

The following IOPS metrics are measured in peak load conditions with no failover:

CVP Server	Average	MAX	95th Percentile
CS/VXML/Media Servers	21	450	30
Reporting Server	40	930	56
Operations Console	22	100	80

• Read/Write Ratio:

The following table provides Read/Write Ratio:

CVP Server	Average	MAX	95th Percentile
CS/VXML/Media Servers	199/327	2249/1654	411/928
Reporting Server	3563/3000	14375/15390	10010/11506
Operations Console	22/21	107/94	67/79