Virtualization for Cisco SocialMiner

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{{note| Product documentation may reflect varying names that appear in the application user interfaces and application programming interfaces of this product. These names may include Cisco SocialMiner, mmca, and ccp.}}  
{{note| Product documentation may reflect varying names that appear in the application user interfaces and application programming interfaces of this product. These names may include Cisco SocialMiner, mmca, and ccp.}}  
-
= Updates to this Page =
+
== Version 10.0(1) ==
-
The following is a list of significant updates to this page:
+
[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]
-
<br>
+
{| class="wikitable FCK__ShowTableBorders" style="width: 1200px; height: 476px"
-
 
+
-
{| class="wikitable FCK__ShowTableBorders"
+
|-
|-
-
! Date
+
! width="100" rowspan="3" style="background: rgb(229,228,226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>
-
! Update
+
! width="50" rowspan="3" style="background: rgb(229,228,226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Preloaded with]] [[Cisco Business Edition 6000|Business Edition]]?'''</center>
 +
! colspan="4" style="background: rgb(229,228,226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://www.cisco.com/cisco/software/release.html?mdfid=283613136&release=9.0.1&relind=AVAILABLE&softwareid=283733464&rellifecycle=&reltype=all| '''click to download OVA file for this version''']</center>
 +
! colspan="9" style="background: rgb(229,228,226)" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>
 +
! colspan="4" style="background: rgb(229,228,226)" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
 +
|- style="background: rgb(229,228,226)"
 +
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>
 +
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>
 +
! width="70" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vDisk]]'''</center>
 +
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vNIC]]'''</center>
 +
! colspan="7" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''<br>S is same as BE6000 MD<br>S+ is same as BE6000 HD<br>M includes&nbsp;BE7000<br></center>
 +
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''</center>
 +
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>
 +
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
 +
|- style="background: rgb(229,228,226)"
 +
| <center></center><br>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S+]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|L]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|XL]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|2XL]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>
|-
|-
-
| November 2010
+
| bgcolor="#ffffff" colspan="22" |  
-
| Virtualization of Cisco SocialMiner on UCS C Series hardware.
+
*'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' = Full
 +
*'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 5.1<br>
 +
*[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]]
 +
 
|-
|-
-
| April 2011
+
| Small deployment option<br>[[#Notes_on_Small_deployment_option_VM_configuration|See notes]]
-
| Added link to Unified Communications Virtualization Supported Applications
+
| bgcolor="#ffc0cb" | No
 +
| 2
 +
| 8 GB
 +
| 2x 80 GB
 +
| 1
 +
| bgcolor="#ffffff" align="center" | <br>
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#ffc0cb" align="center" | No
|-
|-
-
| April 2011
+
| Large&nbsp; deployment option<br>[[#Notes_on_Small_deployment_option_VM_configuration|See notes]]
-
| IOPS info
+
| bgcolor="#ffc0cb" | No
 +
| 4
 +
| 12 GB
 +
| 1x 146 GB<br>1x 256 GB
 +
| 1
 +
| bgcolor="#ffffff" align="center" | <br>
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#ffc0cb" align="center" | No
 +
|}
 +
 
 +
<br> <br>
 +
 
 +
== Version 9.0(x)  ==
 +
 
 +
[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]
 +
 
 +
{| class="wikitable FCK__ShowTableBorders" style="width: 1200px; height: 476px"
|-
|-
-
| August 2011
+
! width="100" rowspan="3" style="background: rgb(229,228,226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>
-
| IOPS info
+
! width="50" rowspan="3" style="background: rgb(229,228,226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Preloaded with]] [[Cisco Business Edition 6000|Business Edition]]?'''</center>
 +
! colspan="4" style="background: rgb(229,228,226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://www.cisco.com/cisco/software/release.html?mdfid=283613136&release=9.0.1&relind=AVAILABLE&softwareid=283733464&rellifecycle=&reltype=all| '''click to download OVA file for this version''']</center>
 +
! colspan="9" style="background: rgb(229,228,226)" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>
 +
! colspan="4" style="background: rgb(229,228,226)" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
 +
|- style="background: rgb(229,228,226)"
 +
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>
 +
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>
 +
! width="70" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vDisk]]'''</center>
 +
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vNIC]]'''</center>
 +
! colspan="7" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''<br>S is same as BE6000 MD<br>S+ is same as BE6000 HD<br>M includes BE7000<br></center>
 +
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''</center>
 +
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>
 +
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
 +
|- style="background: rgb(229,228,226)"
 +
| <center></center><br>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S+]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|L]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|XL]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|2XL]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>
 +
|-
 +
| bgcolor="#ffffff" colspan="22" |
 +
*'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' = Full
 +
*'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 5.0 and 5.1<br>
 +
*[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]]
 +
 
|-
|-
-
| February 2012
+
| Small deployment option<br>[[#Notes_on_Small_deployment_option_VM_configuration|See notes]]
-
| ESXi 5.0 info added for release 9.0(1)
+
| bgcolor="#ffc0cb" | No
 +
| 2
 +
| 8 GB
 +
| 2x 80 GB
 +
| 1  
 +
| bgcolor="#ffffff" align="center" | <br>
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#ffc0cb" align="center" | No
|-
|-
-
| May 2012
+
| Large&nbsp; deployment option<br>[[#Notes_on_Small_deployment_option_VM_configuration|See notes]]
-
| Small and large deployment profiles included.
+
| bgcolor="#ffc0cb" | No
 +
| 4
 +
| 12 GB
 +
| 1x 146 GB<br>1x 256 GB
 +
| 1
 +
| bgcolor="#ffffff" align="center" | <br>
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#ffc0cb" align="center" | No
|}
|}
-
= Information for Partners about SocialMiner Deployments  =
+
<br>
-
See:
+
<br>
-
[[Before You Buy or Deploy - Considerations for Design and Procurement]].  
+
== Version 8.5(4+)  ==
-
[[Unified Communications Virtualization Supported Applications]]  
+
[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]  
-
<br>
+
<br>  
-
= VM-Specific SocialMiner Hardware Requirements =
+
{| class="wikitable FCK__ShowTableBorders" style="width: 1200px; height: 476px"
 +
|-
 +
! width="100" rowspan="3" style="background: rgb(229,228,226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>
 +
! width="50" rowspan="3" style="background: rgb(229,228,226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Preloaded with]] [[Cisco Business Edition 6000|Business Edition]]?'''</center>
 +
! colspan="4" style="background: rgb(229,228,226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://www.cisco.com/cisco/software/release.html?mdfid=283613136&release=9.0.1&relind=AVAILABLE&softwareid=283733464&rellifecycle=&reltype=all| '''click to download OVA file for this version''']</center>
 +
! colspan="9" style="background: rgb(229,228,226)" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>
 +
! colspan="4" style="background: rgb(229,228,226)" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
 +
|- style="background: rgb(229,228,226)"
 +
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>
 +
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>
 +
! width="70" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vDisk]]'''</center>
 +
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vNIC]]'''</center>
 +
! colspan="7" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''<br>S is same as BE6000 MD<br>S+ is same as BE6000 HD<br>M includes BE7000<br></center>
 +
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''</center>
 +
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>
 +
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
 +
|- style="background: rgb(229,228,226)"
 +
| <center></center><br>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S+]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|L]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|XL]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|2XL]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|S]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|M]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPU]]'''</center>
 +
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPU]]'''</center>
 +
|-
 +
| bgcolor="#ffffff" colspan="22" |
 +
*'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' = Full
 +
*'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 4.0, 4.1, 5.0
 +
*[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]]
-
See [[Tested Reference Configurations (TRC)]].
+
<br>
-
Before you install the SocialMiner software in any server, you must address the following requirements:
+
|-
 +
| Small deployment option<br>[[#Notes_on_Small_deployment_option_VM_configuration|See notes]]
 +
| bgcolor="#ffc0cb" | No
 +
| 2
 +
| &nbsp; 8 GB
 +
| 2x 80 GB
 +
| 1
 +
| bgcolor="#ffffff" align="center" | <br>
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#ffc0cb" align="center" | No
 +
|-
 +
| Large deployment option<br>[[#Notes_on_Small_deployment_option_VM_configuration|See notes]]
 +
| bgcolor="#ffc0cb" | No
 +
| 4
 +
| &nbsp; 12 GB
 +
| 1x 146 GB<br>1x 256 GB
 +
| 1
 +
| bgcolor="#ffffff" align="center" | <br>
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#ffc0cb" align="center" | No
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#7cfc00" align="center" | Yes
 +
| bgcolor="#ffc0cb" align="center" | No
 +
|}
-
*The VM disk allocation time depends on your VM environment. If you have created several VMs on the host server, your disk allocation takes a longer time. If you have not created any VM in your host server, your disk allocation takes a shorter time. During the course of testing in various environments at Cisco Systems, disk allocation has taken anywhere from 2 minutes to 2 hours for a 34 GB data space. Depending on your space requirement, be sure to make this empty space available for all SocialMiner deployments
+
<br>
-
*If you are performing a fresh install of SocialMiner in any deployment, be sure to verify that the virtual machine is also fresh (no previously-installed OS is present in the VM).
+
-
= SocialMiner-Specific Details for VMware Requirements  =
+
<br>
-
All SocialMiner servers run on VMs using the Unified Communications Operating System (Unified OS or UCOS).
+
== Notes on Small deployment option VM configuration  ==
-
See [[Unified Communications VMware Requirements]] and [[Ongoing Virtualization Operations and Maintenance]].
+
Capacity = 30 concurrent social media users and 120 simultaneous chats.  
-
*SocialMiner ISO or DVD
+
vDisk 1 used for Operating system, SocialMiner application binaries, Reporting database.  
-
*For release 9.0(1), ESXi 5.0 must be installed prior to SociaMiner installation.
+
-
*For 8.5(x) releases, ESXi 4.0 or ESXi 4.1 must be installed prior to the SocialMiner installation. [[#Configuring_ESXi_4.1|ESXi 4.1 requires additional configuration]].
+
-
*Cisco UCS Hardware&mdash;SocialMiner 8.5(4) and above supports a [http://docwiki.cisco.com/wiki/Specification-Based_Hardware_Support specifications-based virtualization model.] You can use any hardware platform you like (from any vendor) as long as it supports the specifications required for the VM. Also, you can run any other application(s) you like on that same server.
+
 +
vDisk 2 used for Data store, Index store, ActiveMQ store, Unified OS logs and SocialMiner logs
-
=== Configuring ESXi 4.1  ===
+
<br>
-
To ensure normal networking performace, configure the installed ESXi 4.1 host as follows:
+
== Notes on Large deployment option VM configuration  ==
-
#Use vSphere Client to log in to the ESXi host or its vCenter.
+
Capacity = 60 concurrent social media users and 400 simultaneous chats.  
-
#Select host --&gt; Configuration --&gt; Advanced Settings (under Software).
+
-
#Select Net and scroll almost to the bottom, about 3/4 of the way down.  
+
-
#Set the following parameters from 1 to 0:
+
-
*Net.VmxnetSwLROSL
+
vDisk 1 used for Operating system, SocialMiner application binaries, Reporting database.  
-
*Net.Vmxnet3SwLRO
+
-
*Net.Vmxnet3HwLRO
+
-
*Net.Vmxnet2SwLRO
+
-
*Net.Vmxnet2HwLRO
+
-
Reboot the ESXi host to activate these changes.
+
vDisk 2 used for Data store, Index store, ActiveMQ store, Unified OS logs and SocialMiner logs<br><br>
-
= VM-Specific SocialMiner Software Requirements  =
+
== IOPS and Storage System Performance Requirements  ==
-
See [[Unified Communications VMware Requirements]].  
+
The minimum SocialMiner IOPS requirement is 1400. Upgrades require 3000 IOPS for optimal performance.  
-
The following software requirements apply specifically to SocialMiner:
+
<br>
-
*SocialMiner 9.0(1) can only be deployed on servers using VMware ESXi 5.0.
+
= Other Requirements for Cisco SocialMiner  =
-
*SocialMiner 8.5(x) releases can only be deployed on servers using VMware ESXi 4.0 or ESXi 4.1.  
+
-
*The downloadable OVF Templates have the hardware configuration for the SocialMiner VM's. This is the only configuration supported. Please use the SocialMiner OVF Appliance to install SocialMiner.
+
-
*For other third-party software requirements and for a list of approved UCS servers, see the server requirements and version compatibility with Unified CM sections in the ''Hardware &amp; System Software Specification (Bill of Materials) for Cisco Unified Contact Center Enterprise Guide'' available at http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_user_guide_list.html.
+
-
= SocialMiner-Specific Information for OVA Templates =
+
== Hardware ==
-
See [[Unified Communications Virtualization Downloads (including OVA/OVF Templates)]].
+
Before you install the SocialMiner software in any server, you must address the following requirements:
-
The SocialMiner OVA can be downloaded here: http://www.cisco.com/cisco/software/release.html?mdfid=283613136&amp;catid=278875240&amp;softwareid=283733464
+
*The VM disk allocation time depends on your VM environment. If you have created several VMs on the host server, your disk allocation takes a longer time. If you have not created any VM in your host server, your disk allocation takes a shorter time. During the course of testing in various environments at Cisco Systems, disk allocation has taken anywhere from 2 minutes to 2 hours for a 34 GB data space. Depending on your space requirement, be sure to make this empty space available for all SocialMiner deployments
 +
*If you are performing a fresh install of SocialMiner in any deployment, be sure to verify that the virtual machine is also fresh (no previously-installed OS is present in the VM).
-
= SocialMiner-Specific Information for Sizing Guidelines  =
+
<br>
-
The large deployment (60 social media users and 400 chats) OVF includes the following settings:
+
== Virtualization Software ==
-
*4 vCPU
+
All SocialMiner servers run on VMs using the Unified Communications Operating System (Unified OS or UCOS).
-
*12 GB RAM
+
-
*1 vNIC with static MAC address
+
-
*2 vDisks:
+
-
**vDisk 1 = 146 GB Operating system, SocialMiner application binaries, Reporting database
+
-
**vDisk 2 = 256 GB Data store, Index store, ActiveMQ store, Unified OS logs and SocialMiner logs
+
-
The small deployment (30 social media users  and 120 chats) OVF includes the following settings:
+
If you are using version 4.1 of VMware vSphere ESXi, then configure the installed ESXi 4.1 host as follows to ensure normal networking performance:  
-
*2 vCPU
+
#Use vSphere Client to log in to the ESXi host or its vCenter.
-
*8 GB RAM
+
#Select host --&gt; Configuration --&gt; Advanced Settings (under Software).
-
*1 vNIC with static MAC address
+
#Select Net and scroll almost to the bottom, about 3/4 of the way down.
-
*2 vDisks:  
+
#Set the following parameters from 1 to 0:
-
**vDisk 1 = 80 GB Operating system, SocialMiner application binaries, Reporting database
+
-
**vDisk 2 = 80 GB Data store, Index store, ActiveMQ store, Unified OS logs and SocialMiner logs
+
-
== VM IOPS  ==
+
:*Net.VmxnetSwLROSL
 +
:*Net.Vmxnet3SwLRO
 +
:*Net.Vmxnet3HwLRO
 +
:*Net.Vmxnet2SwLRO
 +
:*Net.Vmxnet2HwLRO
-
The minimum SocialMiner IOPS requirement is 1400. Upgrades require 3000 IOPS for optimal performance.
+
Reboot the ESXi host to activate these changes.  
-
= Cisco SocialMiner-Specific VM Information on Installation, Timekeeping, and Best Practices  =
+
<br>
-
== Creating the SocialMiner Virtual Machine ==
+
== Deploying Virtual Machines for Cisco SocialMiner<br> ==
Perform the following steps in vSphere client to deploy the Virtual machines:  
Perform the following steps in vSphere client to deploy the Virtual machines:  
Line 134: Line 329:
#Verify the deployment settings, then click '''Finish'''.  
#Verify the deployment settings, then click '''Finish'''.  
#Update boot order (following the instructions below).  
#Update boot order (following the instructions below).  
-
#Insert CCP disk and follow CCP installation guide.
+
#Insert the SocialMiner disk and follow the instructions in the installation section of the [http://www.cisco.com/en/US/products/ps11349/products_user_guide_list.html| SocialMiner User Guide].
== Changing the Boot Order of the Virtual Machine  ==
== Changing the Boot Order of the Virtual Machine  ==
Line 148: Line 343:
#Under Force BIOS Setup, check the '''The Next Time the Virtual Machine Boots, Force Entry into the BIOS Setup Screen''' check box.  
#Under Force BIOS Setup, check the '''The Next Time the Virtual Machine Boots, Force Entry into the BIOS Setup Screen''' check box.  
#Click '''OK''' to close the Virtual Machine Properties dialog box.  
#Click '''OK''' to close the Virtual Machine Properties dialog box.  
-
#Power on the virtual machine (The virtual machine boots into the BIOS menu)  
+
#Power on the virtual machine (The virtual machine boots into the BIOS menu)
-
The virtual machine will boot into the BIOS menu.
+
The virtual machine will boot into the BIOS menu.  
#Navigate to the Boot menu and change the boot device order so the CD-ROM device is listed first and the Hard Drive device is listed second.  
#Navigate to the Boot menu and change the boot device order so the CD-ROM device is listed first and the Hard Drive device is listed second.  
#Save the change and exit BIOS setup.
#Save the change and exit BIOS setup.
-
Note: After finishing the installation, consider changing the boot order back so that the Hard Drive device is again listed before the CD-ROM device.
+
Note: After finishing the installation, consider changing the boot order back so that the Hard Drive device is again listed before the CD-ROM device.  
 +
 
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<br>
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{| border="1" class="wikitable"
{| border="1" class="wikitable"
|-
|-
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! style="background-color: rgb(255, 215, 0);" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]]
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! style="background-color: rgb(255,215,0)" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]]
|}
|}
[[Category:Cisco_SocialMiner]]
[[Category:Cisco_SocialMiner]]

Revision as of 17:19, 28 January 2014

Note Note: Product documentation may reflect varying names that appear in the application user interfaces and application programming interfaces of this product. These names may include Cisco SocialMiner, mmca, and ccp.

Contents

Version 10.0(1)

Click here for a Legend

Component & Capacity Point
Preloaded with Business Edition?
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
S is same as BE6000 MD
S+ is same as BE6000 HD
M includes BE7000
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon

S
S+
M
L
XL
2XL
Full UC Perf. CPU
Restricted UC Perf. CPU
S
M
Full UC Perf. CPU
Restricted UC Perf. CPU
Small deployment option
See notes
No 2 8 GB 2x 80 GB 1
No No Yes Yes Yes Yes Yes No No Yes Yes No
Large  deployment option
See notes
No 4 12 GB 1x 146 GB
1x 256 GB
1
No No Yes Yes Yes Yes Yes No No Yes Yes No



Version 9.0(x)

Click here for a Legend

Component & Capacity Point
Preloaded with Business Edition?
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
S is same as BE6000 MD
S+ is same as BE6000 HD
M includes BE7000
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon

S
S+
M
L
XL
2XL
Full UC Perf. CPU
Restricted UC Perf. CPU
S
M
Full UC Perf. CPU
Restricted UC Perf. CPU
Small deployment option
See notes
No 2 8 GB 2x 80 GB 1
No No Yes Yes Yes Yes Yes No No Yes Yes No
Large  deployment option
See notes
No 4 12 GB 1x 146 GB
1x 256 GB
1
No No Yes Yes Yes Yes Yes No No Yes Yes No



Version 8.5(4+)

Click here for a Legend


Component & Capacity Point
Preloaded with Business Edition?
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
S is same as BE6000 MD
S+ is same as BE6000 HD
M includes BE7000
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon

S
S+
M
L
XL
2XL
Full UC Perf. CPU
Restricted UC Perf. CPU
S
M
Full UC Perf. CPU
Restricted UC Perf. CPU


Small deployment option
See notes
No 2   8 GB 2x 80 GB 1
No No Yes Yes Yes Yes Yes No No Yes Yes No
Large deployment option
See notes
No 4   12 GB 1x 146 GB
1x 256 GB
1
No No Yes Yes Yes Yes Yes No No Yes Yes No



Notes on Small deployment option VM configuration

Capacity = 30 concurrent social media users and 120 simultaneous chats.

vDisk 1 used for Operating system, SocialMiner application binaries, Reporting database.

vDisk 2 used for Data store, Index store, ActiveMQ store, Unified OS logs and SocialMiner logs


Notes on Large deployment option VM configuration

Capacity = 60 concurrent social media users and 400 simultaneous chats.

vDisk 1 used for Operating system, SocialMiner application binaries, Reporting database.

vDisk 2 used for Data store, Index store, ActiveMQ store, Unified OS logs and SocialMiner logs

IOPS and Storage System Performance Requirements

The minimum SocialMiner IOPS requirement is 1400. Upgrades require 3000 IOPS for optimal performance.


Other Requirements for Cisco SocialMiner

Hardware

Before you install the SocialMiner software in any server, you must address the following requirements:

  • The VM disk allocation time depends on your VM environment. If you have created several VMs on the host server, your disk allocation takes a longer time. If you have not created any VM in your host server, your disk allocation takes a shorter time. During the course of testing in various environments at Cisco Systems, disk allocation has taken anywhere from 2 minutes to 2 hours for a 34 GB data space. Depending on your space requirement, be sure to make this empty space available for all SocialMiner deployments
  • If you are performing a fresh install of SocialMiner in any deployment, be sure to verify that the virtual machine is also fresh (no previously-installed OS is present in the VM).


Virtualization Software

All SocialMiner servers run on VMs using the Unified Communications Operating System (Unified OS or UCOS).

If you are using version 4.1 of VMware vSphere ESXi, then configure the installed ESXi 4.1 host as follows to ensure normal networking performance:

  1. Use vSphere Client to log in to the ESXi host or its vCenter.
  2. Select host --> Configuration --> Advanced Settings (under Software).
  3. Select Net and scroll almost to the bottom, about 3/4 of the way down.
  4. Set the following parameters from 1 to 0:
  • Net.VmxnetSwLROSL
  • Net.Vmxnet3SwLRO
  • Net.Vmxnet3HwLRO
  • Net.Vmxnet2SwLRO
  • Net.Vmxnet2HwLRO

Reboot the ESXi host to activate these changes.


Deploying Virtual Machines for Cisco SocialMiner

Perform the following steps in vSphere client to deploy the Virtual machines:

  1. Highlight the host or cluster to which you wish the VM to be deployed.
  2. Select File > Deploy OVF Template.
  3. Click the Deploy from File radio button and specify the name and location of the file you downloaded in the previous section OR click the Deploy from URL radio button and specify the complete URL in the field, then click Next.
  4. Enter the name of the VM machine that you are creating and the location where it will be created
  5. Choose the type of deployment (Large or Small)
  6. Choose the datastore on which you would like the VM to reside - be sure there is sufficient free space to accommodate the new VM, then click Next.
  7. Verify the deployment settings, then click Finish.
  8. Update boot order (following the instructions below).
  9. Insert the SocialMiner disk and follow the instructions in the installation section of the SocialMiner User Guide.

Changing the Boot Order of the Virtual Machine

You must change the boot order of the Virtual Machine so that the system boots off the CD/DVD drive for the install.

To change the boot order of the Virtual Machine:

  1. In VMware vSphere Client, power off the virtual machine onto which you deployed the OVA template.
  2. In the left pane of vSphere Client, right-click the name of the virtual machine, and select Edit Settings.
  3. In the Virtual Machine Properties dialog box, select the Options tab.
  4. In the Settings column, under Advanced, select Boot Options.
  5. Under Force BIOS Setup, check the The Next Time the Virtual Machine Boots, Force Entry into the BIOS Setup Screen check box.
  6. Click OK to close the Virtual Machine Properties dialog box.
  7. Power on the virtual machine (The virtual machine boots into the BIOS menu)

The virtual machine will boot into the BIOS menu.

  1. Navigate to the Boot menu and change the boot device order so the CD-ROM device is listed first and the Hard Drive device is listed second.
  2. Save the change and exit BIOS setup.

Note: After finishing the installation, consider changing the boot order back so that the Hard Drive device is again listed before the CD-ROM device.




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