Virtualization for Cisco Finesse

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== Version 10.5(x) ==
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=== <br> <br> '''This content has moved!'''<br> ===
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'''Note:''' The information on this page applies to a stand-alone Finesse deployed with Unified Contact Center Enterprise. For information about Finesse deployed coresident with Unified Contact Center Express, see [[Virtualization for Unified CCX|Virtualization for Unified CCX]].  
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'''Its new location is &nbsp;:&nbsp; [http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-cisco-finesse.html http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-cisco-finesse.html]'''
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[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]
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'''Please update your bookmark.''' <br><br>
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{| style="height: 476px; width: 1200px" class="wikitable FCK__ShowTableBorders"
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|-
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! width="100" rowspan="3" style="background: rgb(229,228,226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>
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! width="50" rowspan="3" style="background: rgb(229,228,226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Preloaded with]] [[Cisco Business Edition 6000|Business Edition]]?'''</center>
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! colspan="4" style="background: rgb(229,228,226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://software.cisco.com/download/type.html?mdfid=283613135&i=rm '''click to download OVA file for this version''']</center>
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! colspan="9" style="background: rgb(229,228,226)" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>
+
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! colspan="9" style="background: rgb(229,228,226)" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
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|- style="background: rgb(229,228,226)"
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! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>
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! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>
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-
! width="70" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vDisk]]'''</center>
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! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vNIC]]'''</center>
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! colspan="7" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''<br> </center>
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! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''</center>
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! colspan="7" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>
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! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
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|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226)"
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| <center>BE6000S '''[[UC Virtualization Supported Hardware#BE6000S_Servers_and_Extra-Small_UConUCS_Tested_Reference.C2.A0Configurations|XS TRC]]'''</center>
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| <center>BE6000M <br> '''[[UC Virtualization Supported Hardware#BE6000M_Servers_and_Small_UConUCS_Tested_Reference_Configurations|S TRC]]'''</center>
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| <center>BE6000H '''[[UC Virtualization Supported Hardware#BE6000H.C2.A0Servers_and_Small_Plus_UConUCS_Tested.C2.A0Reference_Configurations|S+ TRC]]'''</center>
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| <center>BE7000M '''[[UC Virtualization Supported Hardware#BE7000M_Servers_and.C2.A0Medium_UConUCS_Tested_Reference.C2.A0Configurations|M TRCs]]'''</center>
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| <center>BE7000H<br>'''[[UC Virtualization Supported Hardware#BE7000H.C2.A0Servers_and_Large_UConUCS_Tested.C2.A0Reference_Configurations|L TRCs]]'''</center>
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| <center></center>
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| <center></center>
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| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPUs]]'''</center>
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| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPUs]]'''</center>
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-
|
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| <center>BE6000M<br> '''[[UC Virtualization Supported Hardware#_BE6000M_Servers_and_Small_UConUCS_Tested_Reference_Configurations|S TRCs]]'''</center>
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|
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| <center>'''[[UC Virtualization Supported Hardware#BE7000M_Servers_and.C2.A0Medium_UConUCS_Tested_Reference.C2.A0Configurations|M TRCs]]'''</center>
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|
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| <center>'''[[UC Virtualization Supported Hardware#Extra-Large_UConUCS_Tested.C2.A0Reference.C2.A0Configurations|XL TRCs]]'''</center>
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| <center>'''[[UC Virtualization Supported Hardware#Extra-Extra-Large_UConUCS_Tested_Reference.C2.A0Configurations|2XL TRC]]'''</center>
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| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPUs]]'''</center>
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| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPUs]]'''</center>
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|-
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| bgcolor="#ffffff" colspan="24" |
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*'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' = Full
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*'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 5.0, 5.1, 5.5&nbsp;
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*[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]]
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+
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|-
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| Small deployment option<br>[[#Notes_on_Small_deployment_option_VM_configuration|See notes]]
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| bgcolor="#ffc0cb" | No
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| 2
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-
| 8 GB
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| 1x 146 GB
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| 1
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| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="#ffc0cb" align="center" | No
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-
| bgcolor="#ffc0cb" align="center" | No
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-
| bgcolor="Yellow" align="center" | UCS M3 only
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| bgcolor="Yellow" align="center" | UCS M3 only
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|
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|
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| bgcolor="#7cfc00" align="center" | Yes
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| bgcolor="#ffc0cb" align="center" | No
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|
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| bgcolor="#ffc0cb" align="center" | No
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|
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| bgcolor="#7cfc00" align="center" | Yes
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|
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| bgcolor="#7cfc00" align="center" | Yes
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| bgcolor="#7cfc00" align="center" | Yes
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-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#ffc0cb" align="center" | No
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|-
+
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| Large&nbsp; deployment option<br>[[#Notes_on_Small_deployment_option_VM_configuration|See notes]]
+
-
| bgcolor="#ffc0cb" | No
+
-
| 4
+
-
| &nbsp; 8GB
+
-
| 1x 146 GB<br>
+
-
| 1
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="Yellow" align="center" | UCS M3 only
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-
| bgcolor="Yellow" align="center" | UCS M3 only
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|
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|
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| bgcolor="#7cfc00" align="center" | Yes
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| bgcolor="#ffc0cb" align="center" | No
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| bgcolor="#ffc0cb" align="center" | No
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|
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| bgcolor="#7cfc00" align="center" | Yes
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|
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| bgcolor="#7cfc00" align="center" | Yes
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| bgcolor="#7cfc00" align="center" | Yes
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| bgcolor="#7cfc00" align="center" | Yes
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| bgcolor="#ffc0cb" align="center" | No
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|}
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<br>
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<br>
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== Version 10.0(x)  ==
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-
 
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-
'''Note:''' The information on this page applies to a stand-alone Finesse deployed with Unified Contact Center Enterprise. For information about Finesse deployed coresident with Unified Contact Center Express, see [[Virtualization for Unified CCX|Virtualization for Unified CCX]].
+
-
 
+
-
[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]
+
-
 
+
-
{| style="width: 1200px; height: 476px" class="wikitable FCK__ShowTableBorders"
+
-
|-
+
-
! width="100" style="background: rgb(229,228,226)" rowspan="3" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>
+
-
! width="50" style="background: rgb(229,228,226)" rowspan="3" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Preloaded with]] [[Cisco Business Edition 6000|Business Edition]]?'''</center>
+
-
! style="background: rgb(229,228,226)" colspan="4" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://software.cisco.com/download/type.html?mdfid=283613135&i=rm '''click to download OVA file for this version''']</center>
+
-
! style="background: rgb(229,228,226)" colspan="9" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>
+
-
! style="background: rgb(229,228,226)" colspan="9" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
+
-
|- style="background: rgb(229,228,226)"
+
-
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>
+
-
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>
+
-
! width="70" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vDisk]]'''</center>
+
-
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vNIC]]'''</center>
+
-
! colspan="7" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''<br> </center>
+
-
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''</center>
+
-
! colspan="7" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>
+
-
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
+
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226)"
+
-
| <center>BE6000S '''[[UC Virtualization Supported Hardware#BE6000S_Servers_and_Extra-Small_UConUCS_Tested_Reference.C2.A0Configurations|XS TRC]]'''</center>
+
-
| <center>BE6000M <br> '''[[UC Virtualization Supported Hardware#BE6000M_Servers_and_Small_UConUCS_Tested_Reference_Configurations|S TRC]]'''</center>
+
-
| <center>BE6000H '''[[UC Virtualization Supported Hardware#BE6000H.C2.A0Servers_and_Small_Plus_UConUCS_Tested.C2.A0Reference_Configurations|S+ TRC]]'''</center>
+
-
| <center>BE7000M '''[[UC Virtualization Supported Hardware#BE7000M_Servers_and.C2.A0Medium_UConUCS_Tested_Reference.C2.A0Configurations|M TRCs]]'''</center>
+
-
| <center>BE7000H<br>'''[[UC Virtualization Supported Hardware#BE7000H.C2.A0Servers_and_Large_UConUCS_Tested.C2.A0Reference_Configurations|L TRCs]]'''</center>
+
-
| <center></center>
+
-
| <center></center>
+
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPUs]]'''</center>
+
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPUs]]'''</center>
+
-
|
+
-
| <center>BE6000M<br> '''[[UC Virtualization Supported Hardware#_BE6000M_Servers_and_Small_UConUCS_Tested_Reference_Configurations|S TRCs]]'''</center>
+
-
|
+
-
| <center>'''[[UC Virtualization Supported Hardware#BE7000M_Servers_and.C2.A0Medium_UConUCS_Tested_Reference.C2.A0Configurations|M TRCs]]'''</center>
+
-
|
+
-
| <center>'''[[UC Virtualization Supported Hardware#Extra-Large_UConUCS_Tested.C2.A0Reference.C2.A0Configurations|XL TRCs]]'''</center>
+
-
| <center>'''[[UC Virtualization Supported Hardware#Extra-Extra-Large_UConUCS_Tested_Reference.C2.A0Configurations|2XL TRC]]'''</center>
+
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPUs]]'''</center>
+
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPUs]]'''</center>
+
-
|-
+
-
| bgcolor="#ffffff" colspan="24" |
+
-
*'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' = Full
+
-
*'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 5.0, 5.1
+
-
*[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]]
+
-
 
+
-
|-
+
-
| Small deployment option<br>[[#Notes_on_Small_deployment_option_VM_configuration|See notes]]
+
-
| bgcolor="#ffc0cb" | No
+
-
| 2
+
-
| 8 GB
+
-
| 1x 146 GB
+
-
| 1
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="Yellow" align="center" | UCS M3 only
+
-
| bgcolor="Yellow" align="center" | UCS M3 only
+
-
|
+
-
|
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
|
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
|
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
|
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
|-
+
-
| Large&nbsp; deployment option<br>[[#Notes_on_Small_deployment_option_VM_configuration|See notes]]
+
-
| bgcolor="#ffc0cb" | No
+
-
| 4
+
-
| &nbsp; 8GB
+
-
| 1x 146 GB<br>
+
-
| 1
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="Yellow" align="center" | UCS M3 only
+
-
| bgcolor="Yellow" align="center" | UCS M3 only
+
-
|
+
-
|
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
|
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
|
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
|
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
|}
+
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+
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<br>
+
-
 
+
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<br>
+
-
 
+
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== Version 9.1(x)  ==
+
-
 
+
-
[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]
+
-
 
+
-
{| style="width: 1200px; height: 476px" class="wikitable FCK__ShowTableBorders"
+
-
|-
+
-
! width="100" style="background: rgb(229,228,226)" rowspan="3" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>
+
-
! width="50" style="background: rgb(229,228,226)" rowspan="3" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Preloaded with]] [[Cisco Business Edition 6000|Business Edition]]?'''</center>
+
-
! style="background: rgb(229,228,226)" colspan="4" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://software.cisco.com/download/type.html?mdfid=283613135&flowid=30701 '''click to download OVA file for this version''']</center>
+
-
! style="background: rgb(229,228,226)" colspan="9" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>
+
-
! style="background: rgb(229,228,226)" colspan="9" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
+
-
|- style="background: rgb(229,228,226)"
+
-
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>
+
-
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>
+
-
! width="70" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vDisk]]'''</center>
+
-
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vNIC]]'''</center>
+
-
! colspan="7" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''<br> </center>
+
-
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''</center>
+
-
! colspan="7" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>
+
-
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
+
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226)"
+
-
| <center>BE6000S '''[[UC Virtualization Supported Hardware#BE6000S_Servers_and_Extra-Small_UConUCS_Tested_Reference.C2.A0Configurations|XS TRC]]'''</center>
+
-
| <center>BE6000M <br> '''[[UC Virtualization Supported Hardware#BE6000M_Servers_and_Small_UConUCS_Tested_Reference_Configurations|S TRC]]'''</center>
+
-
| <center>BE6000H '''[[UC Virtualization Supported Hardware#BE6000H.C2.A0Servers_and_Small_Plus_UConUCS_Tested.C2.A0Reference_Configurations|S+ TRC]]'''</center>
+
-
| <center>BE7000M '''[[UC Virtualization Supported Hardware#BE7000M_Servers_and.C2.A0Medium_UConUCS_Tested_Reference.C2.A0Configurations|M TRCs]]'''</center>
+
-
| <center>BE7000H<br>'''[[UC Virtualization Supported Hardware#BE7000H.C2.A0Servers_and_Large_UConUCS_Tested.C2.A0Reference_Configurations|L TRCs]]'''</center>
+
-
| <center></center>
+
-
| <center></center>
+
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPUs]]'''</center>
+
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPUs]]'''</center>
+
-
|
+
-
| <center>BE6000M<br> '''[[UC Virtualization Supported Hardware#_BE6000M_Servers_and_Small_UConUCS_Tested_Reference_Configurations|S TRCs]]'''</center>
+
-
|
+
-
| <center>'''[[UC Virtualization Supported Hardware#BE7000M_Servers_and.C2.A0Medium_UConUCS_Tested_Reference.C2.A0Configurations|M TRCs]]'''</center>
+
-
|
+
-
| <center>'''[[UC Virtualization Supported Hardware#Extra-Large_UConUCS_Tested.C2.A0Reference.C2.A0Configurations|XL TRCs]]'''</center>
+
-
| <center>'''[[UC Virtualization Supported Hardware#Extra-Extra-Large_UConUCS_Tested_Reference.C2.A0Configurations|2XL TRC]]'''</center>
+
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPUs]]'''</center>
+
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPUs]]'''</center>
+
-
|-
+
-
| bgcolor="#ffffff" colspan="24" |
+
-
*'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' = Full
+
-
*'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 5.0, 5.1
+
-
*[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]]
+
-
 
+
-
|-
+
-
| Small deployment option<br>[[#Notes_on_Small_deployment_option_VM_configuration|See notes]]
+
-
| bgcolor="#ffc0cb" | No
+
-
| 2
+
-
| 8 GB
+
-
| 1x 146 GB
+
-
| 1
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="Yellow" align="center" | UCS M3 only
+
-
| bgcolor="Yellow" align="center" | UCS M3 only
+
-
|
+
-
|
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
|
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
|
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
|
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
|-
+
-
| Large&nbsp; deployment option<br>[[#Notes_on_Small_deployment_option_VM_configuration|See notes]]
+
-
| bgcolor="#ffc0cb" | No
+
-
| 4
+
-
| &nbsp; 8GB
+
-
| 1x 146 GB<br>
+
-
| 1
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="Yellow" align="center" | UCS M3 only
+
-
| bgcolor="Yellow" align="center" | UCS M3 only
+
-
|
+
-
|
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
|
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
|
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
|
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
|}
+
-
 
+
-
<br>
+
-
 
+
-
<br>
+
-
 
+
-
== Version 9.0(x)  ==
+
-
 
+
-
[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]
+
-
 
+
-
{| class="wikitable FCK__ShowTableBorders" style="width: 1200px; height: 476px"
+
-
|-
+
-
! width="100" rowspan="3" style="background: rgb(229,228,226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Component &amp; Capacity Point]]'''</center>
+
-
! width="50" rowspan="3" style="background: rgb(229,228,226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|Preloaded with]] [[Cisco Business Edition 6000|Business Edition]]?'''</center>
+
-
! colspan="4" style="background: rgb(229,228,226)" | <center>'''[[Legend for Cisco Collaboration Virtualization Support|VM Configuration Requirements]]'''<br>[http://software.cisco.com/download/type.html?mdfid=283613135&flowid=30701 '''click to download OVA file for this version''']</center>
+
-
! colspan="9" style="background: rgb(229,228,226)" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]</center>
+
-
! colspan="9" style="background: rgb(229,228,226)" | <center>[[UC Virtualization Supported Hardware|Supported Hardware (Older)]]</center>
+
-
|- style="background: rgb(229,228,226)"
+
-
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vCPU]]'''</center>
+
-
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vRAM]]'''</center>
+
-
! width="70" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vDisk]]'''</center>
+
-
! width="50" rowspan="2" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|vNIC]]'''</center>
+
-
! colspan="7" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''<br> </center>
+
-
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''</center>
+
-
! colspan="7" | <center>'''[[UC Virtualization Supported Hardware#UC_on_UCS_Tested_Reference_Configurations|UCS Tested Reference Configurations]]'''</center>
+
-
! colspan="2" | <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|UCS or 3rd-party Specs-based on Intel Xeon]]'''<br></center>
+
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226)"
+
-
| <center>BE6000S '''[[UC Virtualization Supported Hardware#BE6000S_Servers_and_Extra-Small_UConUCS_Tested_Reference.C2.A0Configurations|XS TRC]]'''</center>
+
-
| <center>BE6000M <br> '''[[UC Virtualization Supported Hardware#BE6000M_Servers_and_Small_UConUCS_Tested_Reference_Configurations|S TRC]]'''</center>
+
-
| <center>BE6000H '''[[UC Virtualization Supported Hardware#BE6000H.C2.A0Servers_and_Small_Plus_UConUCS_Tested.C2.A0Reference_Configurations|S+ TRC]]'''</center>
+
-
| <center>BE7000M '''[[UC Virtualization Supported Hardware#BE7000M_Servers_and.C2.A0Medium_UConUCS_Tested_Reference.C2.A0Configurations|M TRCs]]'''</center>
+
-
| <center>BE7000H<br>'''[[UC Virtualization Supported Hardware#BE7000H.C2.A0Servers_and_Large_UConUCS_Tested.C2.A0Reference_Configurations|L TRCs]]'''</center>
+
-
| <center></center>
+
-
| <center></center>
+
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPUs]]'''</center>
+
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPUs]]'''</center>
+
-
|
+
-
| <center>BE6000M<br> '''[[UC Virtualization Supported Hardware#_BE6000M_Servers_and_Small_UConUCS_Tested_Reference_Configurations|S TRCs]]'''</center>
+
-
|
+
-
| <center>'''[[UC Virtualization Supported Hardware#BE7000M_Servers_and.C2.A0Medium_UConUCS_Tested_Reference.C2.A0Configurations|M TRCs]]'''</center>
+
-
|
+
-
| <center>'''[[UC Virtualization Supported Hardware#Extra-Large_UConUCS_Tested.C2.A0Reference.C2.A0Configurations|XL TRCs]]'''</center>
+
-
| <center>'''[[UC Virtualization Supported Hardware#Extra-Extra-Large_UConUCS_Tested_Reference.C2.A0Configurations|2XL TRC]]'''</center>
+
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Full UC Perf. CPUs]]'''</center>
+
-
| <center>'''[[UC Virtualization Supported Hardware#Processors_.2F_CPUs|Restricted UC Perf. CPUs]]'''</center>
+
-
|-
+
-
| bgcolor="#ffffff" colspan="24" |
+
-
*'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency support]]''' = Full
+
-
*'''[[Unified Communications VMware Requirements|Supported Versions of VMware vSphere ESXi]]''' = 5.0 only<br>
+
-
*[[#IOPS_and_Storage_System_Performance_Requirements|Click for "IOPS"]]
+
-
 
+
-
|-
+
-
| Large&nbsp; deployment option<br>[[#Notes_on_Small_deployment_option_VM_configuration|See notes]]
+
-
| bgcolor="#ffc0cb" | No
+
-
| 4
+
-
| &nbsp; 8GB
+
-
| 1x 146 GB<br>
+
-
| 1
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
| bgcolor="Yellow" align="center" | UCS M3 only
+
-
| bgcolor="Yellow" align="center" | UCS M3 only
+
-
|
+
-
|
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
|
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
|
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
|
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#7cfc00" align="center" | Yes
+
-
| bgcolor="#ffc0cb" align="center" | No
+
-
|}
+
-
 
+
-
<br>
+
-
 
+
-
<br>
+
-
 
+
-
== Notes on Small deployment option VM configuration  ==
+
-
 
+
-
'''Note:'''&nbsp;Finesse supports HTTPS only for Release 9.1(1) or later.
+
-
 
+
-
Capacity = 500 agents over HTTP or 250 agents over HTTPS (maximum 3000 configured agents).
+
-
 
+
-
<br>
+
-
 
+
-
== Notes on Large deployment option VM configuration  ==
+
-
 
+
-
'''Note:'''&nbsp;Finesse supports HTTPS only for Release 9.1(1) or later.
+
-
 
+
-
Capacity = 2000 agents over HTTP or 1000 agents over HTTPS (maximum 6000 configured agents).
+
-
 
+
-
<br>
+
-
 
+
-
== IOPS and Storage System Performance Requirements  ==
+
-
 
+
-
The following table lists the IOPS numbers for Cisco Finesse.
+
-
 
+
-
{| width="300" cellspacing="1" cellpadding="1" border="1"
+
-
|-
+
-
| '''IOPS Type'''
+
-
| '''IOPS Specification'''
+
-
|-
+
-
| width="125" | Max IOPS
+
-
| 160
+
-
|-
+
-
| 95th percentile
+
-
| 150
+
-
|}
+
-
 
+
-
<br>
+
-
 
+
-
<br><br>
+
-
 
+
-
= Other Requirements for Cisco Finesse  =
+
-
 
+
-
== Hardware  ==
+
-
 
+
-
Before you install the&nbsp;Finesse software on any server, you must address the following requirement:
+
-
 
+
-
If you are performing a fresh install of&nbsp;Finesse in any deployment, be sure to verify that the virtual machine is also fresh (no previously-installed OS is present in the VM).
+
-
 
+
-
If you use SATA 7200 RPM&nbsp;disks in your server, you must configure the datastore as RAID 10.  
+
-
 
+
-
<br>
+
-
 
+
-
== Virtualization Software  ==
+
-
 
+
-
All&nbsp;Finesse servers run on VMs using the Unified Communications Operating System (Unified OS or UCOS).
+
-
 
+
-
See [[Unified Communications VMWare Requirements]] and [[Ongoing Virtualization Operations and Maintenance]].
+
-
 
+
-
*Finesse&nbsp;ISO or DVD ('''Note:''' We strongly recommend that you install Finesse by configuring a DataStore ISO file on the virtual CD/DVD drive of the target VM.)
+
-
*ESXi must be installed prior to the&nbsp;installation of Cisco Finesse.
+
-
*For Finesse 9.0(x) and later, [[Disable LRO|disable&nbsp;Large Receive Offload (LRO)]] is optional.<br>
+
-
 
+
-
<br><br>
+
-
 
+
-
== Deploying Virtual Machines for Cisco Finesse  ==
+
-
 
+
-
See [[Unified Communications VMWare Requirements]].
+
-
 
+
-
The following software requirements apply specifically to Finesse:
+
-
 
+
-
*For other third-party software requirements and for a list of approved UCS servers, see the server requirements and version compatibility with Unified CM sections in the&nbsp;C''isco Unified Contact Center Enterprise Design Guide''&nbsp;available&nbsp; at [http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_implementation_design_guides_list.html http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_implementation_design_guides_list.html].
+
-
 
+
-
Perform the following steps in vSphere client to deploy the Virtual machines:
+
-
 
+
-
#Highlight the host or cluster to which you wish the VM to be deployed.
+
-
#Select '''File &gt; Deploy OVF Template'''.
+
-
#Click the '''Deploy from File''' radio button and specify the name and location of the file you downloaded in the previous section OR click the '''Deploy from URL''' radio button and specify the complete URL in the field, then click Next.
+
-
#Enter the name of the VM machine that you are creating and the location where it will be created
+
-
#Choose the type of deployment (Production or Lab)
+
-
#Choose the datastore on which you would like the VM to reside - be sure there is sufficient free space to accommodate the new VM, then click '''Next'''.
+
-
#Verify the deployment settings, then click '''Finish'''.
+
-
#Update boot order as per instructions below
+
-
#Insert&nbsp;the Finesse disk and follow&nbsp;the Finesse&nbsp;installation guide.
+
-
 
+
-
<br>
+
-
 
+
-
== Changing the Boot Order of the Virtual Machine  ==
+
-
 
+
-
You must change the boot order of the Virtual Machine so that the system boots off the CD/DVD drive for the install.
+
-
 
+
-
To change the boot order of the Virtual Machine:
+
-
 
+
-
#In VMware vSphere Client, power off the virtual machine onto which you deployed the OVA template.
+
-
#In the left pane of vSphere Client, right-click the name of the virtual machine, and select '''Edit Settings'''.
+
-
#In the Virtual Machine Properties dialog box, select the Options tab.
+
-
#In the Settings column, under Advanced, select '''Boot Options'''.
+
-
#Under Force BIOS Setup, check the '''The Next Time the Virtual Machine Boots, Force Entry into the BIOS Setup Screen''' check box.
+
-
#Click '''OK''' to close the Virtual Machine Properties dialog box.
+
-
#Power on the virtual machine (The virtual machine boots into the BIOS menu)
+
-
#Navigate to the Boot menu and change the boot device order so the CD-ROM device is listed first and the Hard Drive device is listed second.
+
-
#Save the change and exit BIOS setup.
+
-
 
+
-
Note: After finishing the installation, consider changing the boot order back so that the Hard Drive device is again listed before the CD-ROM device.
+
-
 
+
-
<br>
+
-
 
+
-
== Related Documents  ==
+
-
 
+
-
The Cisco Finesse Installation and Upgrade Guide is available from the Finesse page on Cisco.com: ([http://www.cisco.com/en/US/products/ps11324/tsd_products_support_series_home.html http://www.cisco.com/en/US/products/ps11324/tsd_products_support_series_home.html])&nbsp;
+
-
 
+
-
----
+
-
 
+
-
{| border="1" class="wikitable"
+
-
|-
+
-
! style="background-color: rgb(255,215,0)" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]]
+
-
|}
+
<br>
<br>

Latest revision as of 15:50, 4 August 2017



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