VMware Tools - Revision history

Karrande: 1 revision

2012-09-24T13:43:56Z

1 revision

← Older revision

Revision as of 13:43, 24 September 2012

Vibhagat at 10:38, 24 September 2012

2012-09-24T10:38:35Z

← Older revision		Revision as of 10:38, 24 September 2012
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	Early versions of the UC applications required a COP file in order to upgrade the VMware Tools. Later, a CLI command was created to make the upgrades easier. Finally once the application was running on a RHEL 5 base, it was possible to support automatic tools upgrades.		Early versions of the UC applications required a COP file in order to upgrade the VMware Tools. Later, a CLI command was created to make the upgrades easier. Finally once the application was running on a RHEL 5 base, it was possible to support automatic tools upgrades.

-	For a given application/release ONLY the supported method(s) to upgrade the tools. The use of the wrong method almost certainly will fail and at worst may corrupt your virtual machine	+	For a given application/release ONLY the supported method(s) to upgrade the tools. The use of the wrong method almost certainly will fail and at worst may corrupt your virtual machine.

	<br>		<br>
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	\| 2		\| 2
	\|-		\|-
-	\| 9.0(1) and later	+	\| 9.0(1) and later
	\| 3 and 4		\| 3 and 4
	\|-		\|-
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	\| 3		\| 3
	\|-		\|-
-	\| Cisco Unified Intelligence Center	+	\| rowspan="2" \| Cisco Unified Intelligence Center
-	\| 8.5(2) ~~and later~~	+	\| 8.5(2) to 8.5(4)
-	\| 1	+	\| 1
-	\|}	+	\|-
-		+	\| 9.0(1)
-		+	\| 2
		+	\|-

	= Method 1: Using a COP file. <br> =		= Method 1: Using a COP file. <br> =
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	----		----

-	'''Step 1'''    Download the VMware Tools Upgrade COP file located at the following location and and copy it to your SFTP/FTP server:  <br>[http://www.cisco.com/cisco/software/release.html?mdfid=282827095&flowid=5329&softwareid=282204704&release=COP-Files&relind=AVAILABLE&rellifecycle=&reltype=latest http://www.cisco.com/cisco/software/release.html?mdfid=282827095&flowid=5329&softwareid=282204704&release=COP-Files&relind=AVAILABLE&rellifecycle=&reltype=latest],	+	'''Step 1'''    Download the VMware Tools Upgrade COP file located at the following location and and copy it to your SFTP/FTP server:  <br>[http://www.cisco.com/cisco/software/release.html?mdfid=282827095&flowid=5329&softwareid=282204704&release=COP-Files&relind=AVAILABLE&rellifecycle=&reltype=latest http://www.cisco.com/cisco/software/release.html?mdfid=282827095&flowid=5329&softwareid=282204704&release=COP-Files&relind=AVAILABLE&rellifecycle=&reltype=latest]
		+
		+	COP file applicable for Cisco Unified Intelligence Center 8.5(2) to 8.5(4) builds:
		+	<br>[http://www.cisco.com/cisco/software/release.html?mdfid=282163829&flowid=5228&softwareid=282377062&release=8.5.2&rellifecycle=&relind=AVAILABLE&reltype=all http://www.cisco.com/cisco/software/release.html?mdfid=282163829&flowid=5228&softwareid=282377062&release=8.5.2&rellifecycle=&relind=AVAILABLE&reltype=all]

	'''Step 2'''    From the vSphere Client log in to vCenter, or your ESXi host, and go to the '''Hosts and Clusters''' view ('''Ctrl+Shift+H''').		'''Step 2'''    From the vSphere Client log in to vCenter, or your ESXi host, and go to the '''Hosts and Clusters''' view ('''Ctrl+Shift+H''').
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	:'''b.'''  In the popup window, choose '''Interactive Tools Upgrade'''		:'''b.'''  In the popup window, choose '''Interactive Tools Upgrade'''

-	<br>'''Step 4'''    Log in to the Unified CM Operating System Administration GUI, and choose '''Software Installation/Upgrade'''.	+	<br>'''Step 4'''    Log in to the Unified CM Operating System Administration GUI, and choose '''Software Installation/Upgrade'''.

	:'''a.  '''To install the VMware Tools Upgrade COP file that you downloaded in Step 1, enter the required information in the first page of the install/upgrade wizard.		:'''a.  '''To install the VMware Tools Upgrade COP file that you downloaded in Step 1, enter the required information in the first page of the install/upgrade wizard.

	:'''b.  '''To install the COP file, continue with the install/upgrade wizard. Installation of the COP file installs the VMware Tools software that you mounted in the virtual CD/DVD drive in Step 3 above.		:'''b.  '''To install the COP file, continue with the install/upgrade wizard. Installation of the COP file installs the VMware Tools software that you mounted in the virtual CD/DVD drive in Step 3 above.
-	<br>'''Note:''' Cisco Unified Intelligence Center supports upgrading using the COP file, only through the Command Line Interface(CLI). For more details, refer to the CUIC release notes.	+
		+	<br>'''Note:''' Cisco Unified Intelligence Center supports upgrading using the COP file, only through the Command Line Interface(CLI). For more details, refer to the CUIC release notes.

	<br>'''Step 5'''    To unmount the VMware Tools software from the virtual CD/DVD drive, after the COP file installation is complete, from the vSphere Client right-click the virtual machine that you upgraded, and choose '''VM > Guest > End VMware Tools Install'''.		<br>'''Step 5'''    To unmount the VMware Tools software from the virtual CD/DVD drive, after the COP file installation is complete, from the vSphere Client right-click the virtual machine that you upgraded, and choose '''VM > Guest > End VMware Tools Install'''.

Karrande: 1 revision

2012-09-07T18:54:50Z

1 revision

← Older revision

Revision as of 18:54, 7 September 2012

Rshroyer: Added information for CUMS 9.0(1).

2012-07-20T19:08:41Z

Added information for CUMS 9.0(1).

← Older revision		Revision as of 19:08, 20 July 2012
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	\| 3 and 4		\| 3 and 4
	\|-		\|-
-	\| Intercompany media Engine	+	\| Intercompany media Engine
	\| 8.6.2 and later		\| 8.6.2 and later
	\| 3 and 4		\| 3 and 4
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	\| 2		\| 2
	\|-		\|-
-	\| 8.7	+	\| 8.7
-	\| 2, 3, and 4	+	\| 2,3, and 4
	\|-		\|-
-	\| 9.0	+	\| 9.0
-	\| 2, 3, and 4	+	\| 2,3, and 4
	\|-		\|-
	\| rowspan="3" \| Cisco Unity Connection		\| rowspan="3" \| Cisco Unity Connection
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	\| 3		\| 3
	\|-		\|-
-	\| Cisco MediaSense	+	\| rowspan="2" \| Cisco MediaSense
	\| 8.5(1) and later		\| 8.5(1) and later
	\| 2		\| 2
		+	\|-
		+	\| 9.0(1) and later
		+	\| 3 and 4
	\|-		\|-
	\| Cisco Social Miner		\| Cisco Social Miner

Karrande: /* Which method to use */

2012-07-12T14:40:30Z

Which method to use

← Older revision		Revision as of 14:40, 12 July 2012
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	\| 2		\| 2
	\|-		\|-
-	\| ~~TBA~~	+	\| 8.7
-	\| ~~TBA~~	+	\| 2, 3, and 4
	\|-		\|-
-	\| ~~TBA~~	+	\| 9.0
-	\| ~~TBA~~	+	\| 2, 3, and 4
	\|-		\|-
	\| rowspan="3" \| Cisco Unity Connection		\| rowspan="3" \| Cisco Unity Connection

Karrande: /* Which method to use */

2012-07-10T04:48:35Z

Which method to use

← Older revision		Revision as of 04:48, 10 July 2012
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	\| 2		\| 2
	\|-		\|-
-	\| ~~8.7~~	+	\| TBA
-	\| ~~2,3, and 4~~	+	\| TBA
	\|-		\|-
-	\| ~~9.0~~	+	\| TBA
-	\| ~~2,3, and 4~~	+	\| TBA
	\|-		\|-
	\| rowspan="3" \| Cisco Unity Connection		\| rowspan="3" \| Cisco Unity Connection

Karrande: 1 revision

2012-07-09T19:08:59Z

1 revision

← Older revision

Revision as of 19:08, 9 July 2012

Micpark2 at 13:20, 27 June 2012

2012-06-27T13:20:12Z

← Older revision		Revision as of 13:20, 27 June 2012
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	\| 3 and 4		\| 3 and 4
	\|-		\|-
-	\| Cisco Emergency Responder	+	\| rowspan="4" \| Cisco Emergency Responder
		+	\| 8.5
		+	\| 2
		+	\|-
	\| 8.6		\| 8.6
	\| 2		\| 2
		+	\|-
		+	\| 8.7
		+	\| 2,3, and 4
		+	\|-
		+	\| 9.0
		+	\| 2,3, and 4
	\|-		\|-
	\| rowspan="3" \| Cisco Unity Connection		\| rowspan="3" \| Cisco Unity Connection

Karrande: 1 revision

2012-05-22T19:26:51Z

1 revision

← Older revision

Revision as of 19:26, 22 May 2012

Micpark2: /* Which method to use */

2012-05-22T16:57:09Z

Which method to use

← Older revision		Revision as of 16:57, 22 May 2012
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	\| 8.6.2 and later		\| 8.6.2 and later
	\| 3 and 4		\| 3 and 4
		+	\|-
		+	\| Cisco Emergency Responder
		+	\| 8.6
		+	\| 2
	\|-		\|-
	\| rowspan="3" \| Cisco Unity Connection		\| rowspan="3" \| Cisco Unity Connection
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	\| 8.5(1) and later		\| 8.5(1) and later
	\| 3		\| 3
-	\|-
-	~~\| Cisco Emergency Responder~~
-	~~\| 8.6 and later~~
-	~~\| 2~~
	\|-		\|-
	\| Cisco Unified Intelligence Center		\| Cisco Unified Intelligence Center