Paul Zimmerman is a Program Manager in the Knowledge Management and Delivery (KMD) group within Cisco's Network Software and Systems Technology Group (NSSTG).
Paul is involved with Web 2.0 implementations at Cisco, primarily with wiki work. He leads a team looking at how to use wiki technology internally and is involved with the governance of technical content on external wikis.
Paul has been at Cisco for over 10 years, working on a variety of technical content issues. He has produced technical information for Cisco voice products, including hardware, software, and interoperability. He is also working on improving navigation and accessibility of content. Paul came to Cisco after managing a technical documentation group at Lucent Technologies. Paul got his degree in Political Science from the University of California, Santa Barbara.
Paul can be contacted at firstname.lastname@example.org. HI