Updating a NIC driver disables silent monitoring and recording

From DocWiki

(Difference between revisions)
Jump to: navigation, search
(Updating a NIC driver disables silent monitoring and recording)
m (Bot: Adding {{Template:Required Metadata}})
 
(One intermediate revision not shown)
Line 1: Line 1:
 +
{{Template:Required Metadata}}
== Updating a NIC driver disables silent monitoring and recording ==
== Updating a NIC driver disables silent monitoring and recording ==

Latest revision as of 18:42, 18 December 2009

Updating a NIC driver disables silent monitoring and recording

Problem Summary After updating a network interface card (NIC) driver, the Cisco Supervisor Desktop and Cisco Agent Desktop Silent Monitoring and Recording features do not work.
Error Message None.
Possible Cause This problem can occur if you have updated a NIC driver on a server on which you checked the VoIP Monitor Server check box during the installation of Cisco Unified CCX.
Recommended Action

Reinstall Cisco Unified CCX. Make sure to check the VoIP Monitor Server check box in the Component Distribution pane.

Release Release 7.0(1)
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

Personal tools