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Unified Mobile Agent: Call Mode Unavailable in Agent Desktop Login Dialog - Revision history
2013-06-20T11:20:18Z
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2010-03-12T23:53:13Z
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Masherid at 20:27, 8 March 2010
2010-03-08T20:27:50Z
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<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>== Call Mode Unavailable in Agent Desktop Login Dialog ==</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>== Call Mode Unavailable in Agent Desktop Login Dialog ==</div></td></tr>
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<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>* From the Mobile Agent Mode drop-down list, select Agent chooses.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>* From the Mobile Agent Mode drop-down list, select Agent chooses.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>* When the CTIOS Server setup program is run, the registry is automatically updated withthe appropriate values.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>* When the CTIOS Server setup program is run, the registry is automatically updated withthe appropriate values.</div></td></tr>
<tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div></td></tr><tr><td> '''Release''' </td><td>Release 7.5(1)</td></tr><tr><td> '''Associated CDETS&nbsp;#''' </td><td> None. </td></tr></table></div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div> </div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div></td></tr><tr><td> '''Release''' </td><td>Release 7.5(1) <ins class="diffchange diffchange-inline">and 8.0</ins></td></tr><tr><td> '''Associated CDETS&nbsp;#''' </td><td> None. </td></tr></table></div></td></tr>
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<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>[[Category:Unified ICM/CCE & Hosted, Release 7.5]]</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>[[Category:Unified ICM/CCE & Hosted, Release 7.5]]</div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;">[[Category:Unified CCE, Release 8.0]]</ins></div></td></tr>
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Masherid
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Docwikibot: Bot: Adding {{Template:Required Metadata}}
2009-12-18T19:51:35Z
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<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>== Call Mode Unavailable in Agent Desktop Login Dialog ==</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>== Call Mode Unavailable in Agent Desktop Login Dialog ==</div></td></tr>
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2009-10-01T21:40:28Z
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<td colspan='1' style="background-color: white; color:black;">Revision as of 21:40, 1 October 2009</td>
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Cchetty: New page: == Call Mode Unavailable in Agent Desktop Login Dialog == <table border="1"><tr><td> '''Problem Summary''' </td><td>The agent is unable to select a call mode on the login dialog. The call...
2009-09-18T23:54:45Z
<p>New page: == Call Mode Unavailable in Agent Desktop Login Dialog == <table border="1"><tr><td> '''Problem Summary''' </td><td>The agent is unable to select a call mode on the login dialog. The call...</p>
<p><b>New page</b></p><div>== Call Mode Unavailable in Agent Desktop Login Dialog ==<br />
<br />
<table border="1"><tr><td> '''Problem Summary''' </td><td>The agent is unable to select a call mode on the login dialog. The call mode field is disabledand set to either call by call or nailed connection; there is no option to change it.<br />
<br />
</td></tr><tr><td> '''Error Message''' </td><td>None.<br />
<br />
</td></tr><tr><td> '''Possible Cause''' </td><td>The CTIOS Server was not set up properly during install, or the connection profiles defined inthe registry are not defined correctly for mobile agents.<br />
<br />
</td></tr><tr><td> '''Recommended Action''' </td><td>Follow these steps:<br />
* Rerun the CTIOS Server setup program and specify the following on the PeripheralIdentifier screen.<br />
* Select the Enable Mobile Agent checkbox.<br />
* From the Mobile Agent Mode drop-down list, select Agent chooses.<br />
* When the CTIOS Server setup program is run, the registry is automatically updated withthe appropriate values.<br />
</td></tr><tr><td> '''Release''' </td><td>Release 7.5(1)</td></tr><tr><td> '''Associated CDETS&nbsp;#''' </td><td> None. </td></tr></table><br />
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[[Category:Unified ICM/CCE & Hosted, Release 7.5]]</div>
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