Unified Mobile Agent: Call By Call Delivery Mode Fails

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Call By Call Delivery Mode Fails

Problem Summary Call by call delivery mode fails.
Error Message RESOURCE_NOT_AVAILABLE appears in JTAPI Gateway Log
Possible Cause The codec settings on the PG and Voice Gateway do not match.
Recommended Action Use the CtiPortMediaCapability registry key (...\PG\CurrentVersion\JGWS\Jgw#\JGWData\Config\CtiPortMediaCapability) to change the codec configuration on either the PG or Voice Gateway.

Valid values are: 0 (the default for G.711 support and 1 for G.729 codec support.

Note: Voice Gateways participating in Unified MA calls need to have dial-peer to support the correct codec.

Release Release 7.5(1) and 8.0
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

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