Unified Mobile Agent: Call By Call Delivery Mode Fails
Revision as of 21:40, 1 October 2009 by Cchetty
Call By Call Delivery Mode Fails
|Problem Summary||Call by call delivery mode fails.|
|Error Message||RESOURCE_NOT_AVAILABLE appears in JTAPI Gateway Log|
|Possible Cause||The codec settings on the PG and Voice Gateway do not match.|
|Recommended Action||Use the CtiPortMediaCapability registry key (...\PG\CurrentVersion\JGWS\Jgw#\JGWData\Config\CtiPortMediaCapability) to change the codec configuration on either the PG or Voice Gateway.
Valid values are: 0 (the default for G.711 support and 1 for G.729 codec support.
Note: Voice Gateways participating in Unified MA calls need to have dial-peer to support the correct codec.
|Associated CDETS #||None.|