Unified Mobile Agent: Call By Call Delivery Mode Fails
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(New page: == Call By Call Delivery Mode Fails == <table border="1"><tr><td> '''Problem Summary''' </td><td>Call by call delivery mode fails. </td></tr><tr><td> '''Error Message''' </td><td> RESOUR...)
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Revision as of 21:40, 1 October 2009
Call By Call Delivery Mode Fails
|Problem Summary||Call by call delivery mode fails.|
|Error Message||RESOURCE_NOT_AVAILABLE appears in JTAPI Gateway Log|
|Possible Cause||The codec settings on the PG and Voice Gateway do not match.|
|Recommended Action||Use the CtiPortMediaCapability registry key (...\PG\CurrentVersion\JGWS\Jgw#\JGWData\Config\CtiPortMediaCapability) to change the codec configuration on either the PG or Voice Gateway.
Valid values are: 0 (the default for G.711 support and 1 for G.729 codec support.
Note: Voice Gateways participating in Unified MA calls need to have dial-peer to support the correct codec.
|Associated CDETS #||None.|