Unified ICM and Unified CCE Database Troubleshooting: Problems Saving AW Configuration Data
From DocWiki
(Difference between revisions)
m (1 revision) |
Docwikibot (Talk | contribs) m (Bot: Adding {{Template:Required Metadata}}) |
||
| Line 1: | Line 1: | ||
| + | {{Template:Required Metadata}} | ||
== Problems Saving AW Configuration Data == | == Problems Saving AW Configuration Data == | ||
Revision as of 19:50, 18 December 2009
Problems Saving AW Configuration Data
| Problem Summary | Users cannot save configuration data when using the configuration manager tool on ADS1; also, modifications to a user on ADS2 do not transfer to ADS1. |
| Error Message | |
| Possible Cause | This was due to the loss of access privileges for the ADS1 distributor service login account. The ems trace logs for Update ADS process on ADS1 showed database login errors. |
| Recommended Action | Re-run the ADS1 distributor setup from the install media. This will re-run scripts that gives database access privileges to the distributor service login account. |
| Release | Release 7.5(1) |
| Associated CDETS # | None. |
