Unified ICM and Unified CCE Database Troubleshooting: Invalid SQL Login, Cause Not Apparent from Unified ICM Logs
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Invalid SQL Login, Cause Not Apparent from Unified ICM Logs
Problem Summary | An error message indicates invalid logon or an inability to connect to SQL, and the Unified ICM logs do not reveal a possible cause. |
Error Message | |
Possible Cause | This information is generally not included in Unified ICM logs. |
Recommended Action | Examine the Application and System logs from the NT Event Log service, and, if the error looks like a SQL Error, include the SQL Server logs from the time of the event as well. |
Release | Release 7.5(1) |
Associated CDETS # | None. |