Unified Customer Voice Portal - Revision history

Wamaxwel: 1 revision

2010-12-15T21:54:27Z

1 revision

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Revision as of 21:54, 15 December 2010

Cchetty: Unified Customer Voice Portal moved to Virtualization for Unified CVP: To conform to the CCBU template for the virtualization system-level solution

2010-12-15T21:26:25Z

Unified Customer Voice Portal moved to Virtualization for Unified CVP: To conform to the CCBU template for the virtualization system-level solution

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Daluu: /* Unified CVP Component Capacities and VM Configuration Requirements */

2010-12-08T22:26:07Z

Unified CVP Component Capacities and VM Configuration Requirements

← Older revision		Revision as of 22:26, 8 December 2010
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	\|-		\|-
-	\| Unified CVP Call Server/VXML Server/co-located Call Server and VXML Server	+	\| Unified CVP Call Server/VXML Server/co-located Call Server and VXML Server (Media Server is not included)
	\| 4 vCPU		\| 4 vCPU
	\| 4 GB		\| 4 GB

Daluu: /* Unified CVP Component Co-Residency */

2010-12-08T00:28:15Z

Unified CVP Component Co-Residency

← Older revision		Revision as of 00:28, 8 December 2010
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	:* You must not have CPU overcommitted on the ESXi server that is running Unified CVP application components .  The total number of vCPUs among all the virtual machines on an ESXi host must not greater than the total number of CPUs available on the ESXi server.  In the case of the Cisco UCS B-200 M1, the total number of CPUs available is 8.		:* You must not have CPU overcommitted on the ESXi server that is running Unified CVP application components .  The total number of vCPUs among all the virtual machines on an ESXi host must not greater than the total number of CPUs available on the ESXi server.  In the case of the Cisco UCS B-200 M1, the total number of CPUs available is 8.
	:* You must not have memory overcommitted on the ESXi host that is running UC realtime applications.  You must allocate minimum 2GB of memory for the ESXi kernel.  For example, if an ESXi server on B-200 M1 hardware has 36GB of memory, after you allocate 2GB for the ESXi kernel, you have 34GB available for the virtual machines.  The total memory allocated for all the virtual machines on an ESXi server must not be greater than 34GB in this case.		:* You must not have memory overcommitted on the ESXi host that is running UC realtime applications.  You must allocate minimum 2GB of memory for the ESXi kernel.  For example, if an ESXi server on B-200 M1 hardware has 36GB of memory, after you allocate 2GB for the ESXi kernel, you have 34GB available for the virtual machines.  The total memory allocated for all the virtual machines on an ESXi server must not be greater than 34GB in this case.
		+	:* VM co-residency with third party applications is not supported unless it is specifically described in this page. Currently, the Media Server for CVP is not recommended to be co-loaded on the CVP call server+vxml server VM. The Media Server VM can use a 2 vCPU VM profile like the CVP Operations Console VM profile. However, this is a third party VM and can be tailored to have a different VM profile to satisfy a particular CVP deployment need.

	== Creating Virtual Machines from OVA VM Templates ==		== Creating Virtual Machines from OVA VM Templates ==

Rkhisti: /* Unified CVP Component Co-Residency */

2010-10-22T19:34:40Z

Unified CVP Component Co-Residency

← Older revision		Revision as of 19:34, 22 October 2010
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	:* You must not have CPU overcommitted on the ESXi server that is running Unified CVP application components .  The total number of vCPUs among all the virtual machines on an ESXi host must not greater than the total number of CPUs available on the ESXi server.  In the case of the Cisco UCS B-200 M1, the total number of CPUs available is 8.		:* You must not have CPU overcommitted on the ESXi server that is running Unified CVP application components .  The total number of vCPUs among all the virtual machines on an ESXi host must not greater than the total number of CPUs available on the ESXi server.  In the case of the Cisco UCS B-200 M1, the total number of CPUs available is 8.
	:* You must not have memory overcommitted on the ESXi host that is running UC realtime applications.  You must allocate minimum 2GB of memory for the ESXi kernel.  For example, if an ESXi server on B-200 M1 hardware has 36GB of memory, after you allocate 2GB for the ESXi kernel, you have 34GB available for the virtual machines.  The total memory allocated for all the virtual machines on an ESXi server must not be greater than 34GB in this case.		:* You must not have memory overcommitted on the ESXi host that is running UC realtime applications.  You must allocate minimum 2GB of memory for the ESXi kernel.  For example, if an ESXi server on B-200 M1 hardware has 36GB of memory, after you allocate 2GB for the ESXi kernel, you have 34GB available for the virtual machines.  The total memory allocated for all the virtual machines on an ESXi server must not be greater than 34GB in this case.
-	~~:* VM co-residency of Unified Communications and third party applications with Unified CVP products on the same blade; is not supported. '''~~

	== Creating Virtual Machines from OVA VM Templates ==		== Creating Virtual Machines from OVA VM Templates ==

Rkhisti: /* Unified CVP Component Co-Residency */

2010-10-22T18:45:09Z

Unified CVP Component Co-Residency

← Older revision		Revision as of 18:45, 22 October 2010
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	You can have one or more Unified CVP VMs co-resident on the same ESXi server.  However, you must follow the rules described below:		You can have one or more Unified CVP VMs co-resident on the same ESXi server.  However, you must follow the rules described below:
-	:* You can have any number of Unified CVP virtual machines and combination of co-residency of Unified CVP virtual machines on an ESXi server as long as the sum of all the virtual machine CPU and memory resource allocation is not over committed on the available ESXi server computing resources. ~~However, Unified CVP Reporting server cannot be co-resident with Unified CVP Call+VXML server on the same blade ~~	+	:* You can have any number of Unified CVP virtual machines and combination of co-residency of Unified CVP virtual machines on an ESXi server as long as the sum of all the virtual machine CPU and memory resource allocation is not over committed on the available ESXi server computing resources.
	:* You must not have CPU overcommitted on the ESXi server that is running Unified CVP application components .  The total number of vCPUs among all the virtual machines on an ESXi host must not greater than the total number of CPUs available on the ESXi server.  In the case of the Cisco UCS B-200 M1, the total number of CPUs available is 8.		:* You must not have CPU overcommitted on the ESXi server that is running Unified CVP application components .  The total number of vCPUs among all the virtual machines on an ESXi host must not greater than the total number of CPUs available on the ESXi server.  In the case of the Cisco UCS B-200 M1, the total number of CPUs available is 8.
	:* You must not have memory overcommitted on the ESXi host that is running UC realtime applications.  You must allocate minimum 2GB of memory for the ESXi kernel.  For example, if an ESXi server on B-200 M1 hardware has 36GB of memory, after you allocate 2GB for the ESXi kernel, you have 34GB available for the virtual machines.  The total memory allocated for all the virtual machines on an ESXi server must not be greater than 34GB in this case.		:* You must not have memory overcommitted on the ESXi host that is running UC realtime applications.  You must allocate minimum 2GB of memory for the ESXi kernel.  For example, if an ESXi server on B-200 M1 hardware has 36GB of memory, after you allocate 2GB for the ESXi kernel, you have 34GB available for the virtual machines.  The total memory allocated for all the virtual machines on an ESXi server must not be greater than 34GB in this case.

Aerickso: /* VMware and Application Software Requirements */

2010-10-13T21:38:02Z

VMware and Application Software Requirements

← Older revision		Revision as of 21:38, 13 October 2010
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	:* VMWare ESXi 4.0 only, minimum version 4.0U1. Versions of ESXi prior to 4.0U1 and all versions of ESX are unsupported.		:* VMWare ESXi 4.0 only, minimum version 4.0U1. Versions of ESXi prior to 4.0U1 and all versions of ESX are unsupported.
-	:* The Windows, Informix, and other third party software requirements for the Unified CVP applications in the ESXi/UCS platform are the same as in the physical server. For such information, refer to the Hardware and System Software Specification for Cisco Unified Customer Voice Portal (Unified CVP)available here [http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp8_0/reference/guide/cvp_801_bom.pdf].	+	:* The Windows, Informix, and other third party software requirements for the Unified CVP applications in the ESXi/UCS platform are the same as in the physical server. For such information, refer to the Hardware and System Software Specification for Cisco Unified Customer Voice Portal (Unified CVP) available here [http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp8_0/reference/guide/cvp_801_bom.pdf].

	== UCS Network Configuration ==		== UCS Network Configuration ==

Aerickso: /* VMware and Application Software Requirements */

2010-10-13T21:37:21Z

VMware and Application Software Requirements

← Older revision		Revision as of 21:37, 13 October 2010
Line 74:		Line 74:

	:* VMWare ESXi 4.0 only, minimum version 4.0U1. Versions of ESXi prior to 4.0U1 and all versions of ESX are unsupported.		:* VMWare ESXi 4.0 only, minimum version 4.0U1. Versions of ESXi prior to 4.0U1 and all versions of ESX are unsupported.
-	:* The Windows, Informix, and other third party software requirements for the Unified CVP applications in the ESXi/UCS platform are the same as in the physical server. For such information, refer to the Hardware and System Software Specification for Cisco Unified Customer Voice Portal (Unified CVP) [http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp8_0/reference/guide/cvp_801_bom.pdf].	+	:* The Windows, Informix, and other third party software requirements for the Unified CVP applications in the ESXi/UCS platform are the same as in the physical server. For such information, refer to the Hardware and System Software Specification for Cisco Unified Customer Voice Portal (Unified CVP)available here [http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp8_0/reference/guide/cvp_801_bom.pdf].

	== UCS Network Configuration ==		== UCS Network Configuration ==

Aerickso: /* VMware and Application Software Requirements */

2010-10-13T21:33:25Z

VMware and Application Software Requirements

← Older revision		Revision as of 21:33, 13 October 2010
Line 74:		Line 74:

	:* VMWare ESXi 4.0 only, minimum version 4.0U1. Versions of ESXi prior to 4.0U1 and all versions of ESX are unsupported.		:* VMWare ESXi 4.0 only, minimum version 4.0U1. Versions of ESXi prior to 4.0U1 and all versions of ESX are unsupported.
-	:* The Windows, Informix, and other third party software requirements for the Unified CVP applications in the ESXi/UCS platform are the same as in the physical server. For such information, refer to the [http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp8_0/reference/guide/cvp_801_bom.pdf].	+	:* The Windows, Informix, and other third party software requirements for the Unified CVP applications in the ESXi/UCS platform are the same as in the physical server. For such information, refer to the Hardware and System Software Specification for Cisco Unified Customer Voice Portal (Unified CVP) [http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp8_0/reference/guide/cvp_801_bom.pdf].

	== UCS Network Configuration ==		== UCS Network Configuration ==

Aerickso: /* VMware and Application Software Requirements */

2010-10-13T21:29:06Z

VMware and Application Software Requirements

← Older revision		Revision as of 21:29, 13 October 2010
Line 74:		Line 74:

	:* VMWare ESXi 4.0 only, minimum version 4.0U1. Versions of ESXi prior to 4.0U1 and all versions of ESX are unsupported.		:* VMWare ESXi 4.0 only, minimum version 4.0U1. Versions of ESXi prior to 4.0U1 and all versions of ESX are unsupported.
-	:* The Windows, Informix, and other third party software requirements for the Unified CVP applications in the ESXi/UCS platform are the same as in the physical server. For such information, refer to the [http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp8_0/~~installation~~/guide/~~cvp_801_install~~.pdf ~~Hardware and System Software Specification for Cisco Unified Customer Voice Portal, Release 8.0(1)~~].	+	:* The Windows, Informix, and other third party software requirements for the Unified CVP applications in the ESXi/UCS platform are the same as in the physical server. For such information, refer to the [http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp8_0/reference/guide/cvp_801_bom.pdf].

	== UCS Network Configuration ==		== UCS Network Configuration ==