Unified Contact Center Management Portal Installation Error - Cannot Generate SSPI Context

From DocWiki

(Difference between revisions)
Jump to: navigation, search
(Created page with "== Unified Contact Center Management Portal Installation Error - Cannot Generate SSPI Context == {| border="1" |- ! '''Problem Summary''' | While configuring Unified ICM throu...")
m (1 revision)
 

Latest revision as of 19:26, 12 July 2011

Unified Contact Center Management Portal Installation Error - Cannot Generate SSPI Context

Problem Summary While configuring Unified ICM through the Configuration Manager using the "Communication server" button on Unified CCMP, the application asks to configure the ICM Instance by selecting the correct Unified ICM to use from a drop-down list of those available on the selected server. An error occurs when clicking on the drop-down list.
Error Message An Error has occured whilst retrieving instance information from the ICM. - Cannot generate SSPI context.
Possible Cause Invalid SQL credentials.
Recommended Action On the Unified CCMP side, while configuring Unified ICM through the Configuration Manager using the "Communication Server" button on Unified CCMP, provide valid login credentials in the database credential parameters under SQL server authentication.
Release 8.5(2)
Associated CDETS # None


Rating: 1.0/5 (1 vote cast)

Personal tools