Unified Communications in a Virtualized Environment

From DocWiki

Revision as of 19:36, 4 April 2014 by Aspauldi (Talk | contribs)
Jump to: navigation, search

Go to: Guidelines to Edit UC Virtualization Pages


Contents

Solutions - READ FIRST

If you are deploying virtualized Cisco Collaboration as part of one of the following solution offers, you must visit the link for that solution first before reading further.


How To...

How to Design How to Buy How to Deploy How to Operate How to Troubleshoot Track Changes to this page or Leave a Comment


At a Glance - Cisco Collaboration Virtualization Support

The table below is for convenience and is a snapshot summary only. When in doubt or if there is a conflict, check the product details page by clicking on the product name.

For a given application, this table only summarizes the indicated version (which is usually the latest version in a Unified Communications System Release Set ). 
For older versions or unlisted versions, check the product details page by clicking on the product name.

More detail on Supported / Required Hardware can be found here.

More detail on Supported / Required Virtualization Software can be found here.


Caution Caution: Virtualized deployments of Cisco Collaboration must align with the criteria described in this wiki space to be TAC-supported. For other TAC support details, see the TAC Tech Notes on this page (click here) .


Cisco Collaboration Application
(click for product details page and older versions)
Latest Version Summarized Here
Preloaded with
Business Edition?
Latest Supported Version of Virtualization Software
Co-residency Policy
Supported Hardware (Latest)
UC on UCS
Tested Reference Configurations
(TRCs)
"Full UC Performance" CPUs for
UC on UCS Specs-based
or 3rd-party Specs-based

Click here for a Legend
Unified Communications
Cisco Unified Communications Manager
(CUCM)
10.0
Yes
5.5
Full
All
All
Cisco Paging Server 8.5 Yes 5.1 Full
All
All
Cisco Unified Communications Manager -
Session Management Edition

(SME)
10.0
No
5.5
Full
Some - see details page
All
Cisco Unified Communications Manager -
IM & Presence

(CUCM IM&P)
10.0
Yes
5.5
Full
All
All
Cisco Unity Connection
10.0
Yes
5.1
Full
All
All


Cisco Emergency Responder
(CER)
10.0
Yes
5.1
 Full
All
All
Cisco Unified Attendant Consoles
(CUxAC)
10.0
Yes
5.1
 Full
All
All
Cisco Expressway
(Expressway-C, Expressway-E)
X8.1
Yes
5.1
Full
All Small/Medium
All
TelePresence

Cisco TelePresence Server Virtual Machine
(vTS)

3.1 No 5.1 Full Some - see details page Some - see details page

Cisco TelePresence Video Communication Server - Control
(VCS-C)

Cisco TelePresence Video Communication Server - Express
(VCS-E)

X8.1
Yes
5.1
Full
All for Small/Medium
All
Cisco TelePresence Conductor
XC2.2
Yes
5.1
Full
All
All
Cisco TelePresence Management Suite
(TMS)
  14.3
No 5.5
Full
All
All
Customer Collaboration
Cisco Unified Contact Center Express
(CUCCX)
10.0
Yes
5.1
Full
All
All
Cisco Unified Work Force Optimization Suite  for CUCCX
(WFO for CUCCX)
10.0
No
5.1
 Full
All
All
Cisco Unified IP IVR
(IP IVR)
10.0 Yes 5.1 Full All All
Cisco Unified Contact Center Enterprise
(CUCCE)
10.0
No
5.1
Limited - see details page
Depends on component and deployment model - see details page
All
Cisco Unified Intelligence Center
(CUIC)
10.0
No
5.1
 Full
Most - see details page
All
Cisco Unified Contact Center Management Portal
(CCMP)
10.0
No
5.1
 Full
Most - see details page
All
Cisco Unified Customer Voice Portal
(CUCVP)
10.0
No
5.1
 Full
Most - see details page
All
Cisco MediaSense
10.0
No
5.1
 Full
All
All
Cisco SocialMiner
10.0
No
5.1
 Full
Most - see details page
All
Cisco Finesse
10.0
No
5.1
 Full
Most - see details page
All
Cisco Unified Email Interaction Manager
Cisco Unified Web Interaction Manager
9.x
No
5.1
 Full
Most - see details page
All
Collaboration Applications
Cisco WebEx Meetings Server
(CWMS)
1.5
No
5.1
Limited
[1]
None - see details page
None - see details page
System Management
Cisco Prime Collaboration Provisioning
(PCP)
10.0
Yes
5.5
 Full
All
All
Cisco Prime Collaboration Assurance
(PCA)
10.0
No
5.5
 Full
Most - see details page
All
Cisco Prime Collaboration Deployment
(PCD)
10.0
No
5.5
Full
All
All
Cisco Prime License Manager
(PLM)
10.0
No
5.5
Full
All
All
Older Products
Cisco Unified Presence
(CUP)
8.6(4)
Yes
5.1
Full
All
All
Cisco Intercompany Media Engine
(IME)
9.0
No
5.5
Full
All except TRCs of size "Small"
All
Cisco Unity
7.0(2)+
No
5.1
 Full (but requires CPU Affinity)
All except TRCs of size "Small"
All

Cisco Unified Communications Management Suite
(CUOM, CUPM, CUSM, CUSSM)
Cisco Prime Unified Communications Management Suite
(Prime UOM, UPM, USM)

8.7
No
5.0
 Full
Most - see details page
Most - see details page
Cisco Prime Collaboration Manager 1.2
No
  5.0
  Full
  Most - see details page
  Most - see details page
Cisco TelePresence Manager
(CTS-Man)
1.9.0
No
  5.0
  Limited - see details page
  None (some older TRCs only)
  Some - see details page
Cisco TelePresence Multi-point Switch
(CTMS)
1.9.0
No
  5.0
 Limited - see details page
  None (some older TRCs only)
  Some - see details page
Cisco TelePresence Management Server
(TMS prior to TelePresence Management Suite)
 n/a (hardware product)
n/a - virtualization not supported (hardware product)
Cisco TelePresence Exchange
(CTX)
1.2
No 5.0
None
See Release Notes for supported hardware
Not supported
Cisco Unified MeetingPlace
(CUMP)
8.5
No
5.0
None
Some - see details page
Not supported


Change Tracking and Comments

To be notified when changes are made to this page:

  1. Log in.
  2. Click the watch tab at the top of the page.


To ask a question, post a comment, or discuss an issue regarding content on this wiki space:

  1. Log in.
  2. Navigate to the wiki article/page in question.
  3. Click the Leave a Comment tab at the top of the page
  4. Edit the Leave a Comment page as described above under Editing
  5. To start a different thread under a new subheading on the Leave a Comment page, click the + tab at the top of the page instead of the Edit tab.


To communicate with Cisco or your peers on Cisco Collaboration support for virtualization, OS and servers:


How to Design

Use the following as a "workflow" to arrive at a design.

  • Start with sizing the UC apps by using the following links. This will determine which Collaboration apps you need, compatible versions and for each app how many UC virtual machines are needed and which virtual machine configurations to use.
  • Next, determine your virtual machine placement by using the following links. This will determine how many physical servers you need and which VMs will go on which physical servers.
  • Allowed co-residency policies of applications that you want to share a physical server
  • Virtual-to-Physical sizing rules for each app
  • Support policies in the product details pages (see At a Glance table at the top of this page).
  • Correct application versions for virtualization support
  • Supported virtualization software (vendors, products, versions)
  • Supported hardware options, and which virtual machine configurations are supported for different hardware options
Note Note: Mixed deployments of virtual, nonvirtual, Cisco-provided, and customer-provided servers are supported provided you follow all design guide rules, sizing tool rules and support policy rules on this site.
  • Next, pick the virtualization software (vendor, product, version, license option) using the following links.
  • Next, use the following links to see if you have any network considerations for LAN, QoS or storage access, or any DAS/NAS/SAN storage hardware design considerations.


How to Buy

Cisco Channel Partners with appropriate certifications can consult the ordering guides for Collaboration applications, virtualization software and packaged offers like Business Edition 6000 and Business Edition 7000.


How to Deploy

  • If you need assistance with licensing for Cisco applications or OEM virtualization software, see License Activation for Cisco UC on UCS or the documentation for Cisco Enterprise License Manager or Cisco Prime License Manager.



How to Operate


How to Troubleshoot


Links to Older Support Information

Some older products and releases have their information in the links below.

General policies: (check these first, then see product-specific links following this list for exceptions)


Application-specific exceptions to general policies above:

Rating: 4.1/5 (52 votes cast)

Personal tools