Unified Communications in a Virtualized Environment

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'''Go to: [[Guidelines to Edit UC Virtualization Pages]]'''  
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'''Go to: [[Guidelines to Edit UC Virtualization Pages]]'''
----
----
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<br> This site covers Virtualization support in Cisco Unified Communications System release versions '''8.0(2) and higher'''.
+
== Cisco Collaboration - Virtualization Support at a Glance ==
-
Current virtualization support is "Cisco Unified Communications on Cisco Unified Computing System", or [http://www.cisco.com/go/uconucs "UC on UCS" ]. It is the combination of Cisco Collaboration with Cisco Data Center 3.0 to provide improved business agility and reduced total cost of ownership (TCO) through server consolidation, operational efficiency and scale, improved business continuity, and greater investment leverage.  
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{| class="wikitable FCK__ShowTableBorders"
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|-
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| align="center" |
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<span style="font-size: 200%">If you are deploying virtualized Cisco Collaboration as part of one of the following solution offers, you must visit the link for that solution first before reading further.</span>
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This wiki area contains the following information about Unified Communications Virtualization and UC on UCS:  
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:*[[Cisco Business Edition 6000]]
 +
:*[http://www.cisco.com/go/hcs Cisco Hosted Collaboration Solution]
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:*[[High-level Checklist for Design and Implementation]]
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|}
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:*[[Unified Computing System Hardware]]
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{| class="wikitable FCK__ShowTableBorders" style="width: 1250px;  height: 148px"
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|-
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| align="center" | <span style="font-size: 200%">[[Unified Communications Virtualization Sizing Guidelines|Virtual/Physical Sizing & Co-residency]]</span>
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| align="center" | <span style="font-size: 200%">[[#Plan.2FDesign_Information|Plan/Design Workflow]]</span>
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| align="center" | <span style="font-size: 200%">[[#Implement.2FOperate_Information|Implementation, Operation, Maintenance, Troubleshooting and Performance Monitoring Info]]</span>
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| align="center" | <span style="font-size: 200%">[[#Change_Tracking_and_Comments|Track Changes to this page or Leave a Comment]]</span>
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|}
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The table below is for convenience and is a '''snapshot summary only'''. When in doubt or if there is a conflict, '''check the product details page''' by clicking on the product name.
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For a given application, this table only summarizes the indicated version (which is usually the latest version in a [http://www.cisco.com/go/unified-techinfo Unified Communications System Release Set] ).&nbsp;<br/>For '''older versions or unlisted versions''', '''check the product details page''' by clicking on the product name.
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<br/>{{caution| '''Virtualized deployments of Cisco Collaboration must align with the criteria described in this wiki space to be TAC-supported. For other TAC support details, see [[#Implement.2FOperate_Information | Implement/Operate Info]].'''}}
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{| class="wikitable FCK__ShowTableBorders" style="width: 1250px;  height: 148px"
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|-
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! rowspan="2" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" width="300" height="20" | <center>'''Cisco Collaboration Application<br/>(click for product details page and older versions)'''</center>
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! rowspan="2" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" width="60" height="20" | <center>'''Latest Version Summarized Here'''</center>
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! rowspan="2" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" width="80" height="20" | <center>'''Preloaded with<br/>[[Cisco Business Edition 6000|BE 6000]]?'''</center>
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! rowspan="2" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" width="100" height="20" | <center>'''[[Unified Communications VMware Requirements|Latest Supported Version of Virtualization Software]]'''</center>
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! rowspan="2" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" width="50" height="20" | <center>'''[[Unified Communications Virtualization Sizing Guidelines|Co-residency Policy]]'''</center>
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! colspan="2" style="background: none repeat scroll 0% 0% rgb(229, 228, 226)" height="20" | <center>'''[[UC Virtualization Supported Hardware|Supported Hardware (Latest)]]'''</center>
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|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226)"
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! width="180" height="20" | <center>[[UC Virtualization Supported Hardware#UC on UCS Tested Reference Configurations|UC on UCS<br/>Tested Reference Configurations<br/>(TRCs)]]</center>
 +
! width="150" height="20" | <center>[[UC Virtualization Supported Hardware#Processors .2F CPUs|Intel Xeon CPUs for<br/>UC on UCS Specs-based<br/>or 3rd-party Specs-based]]</center>
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|-
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| colspan="7" align="center" bgcolor="white" | <br/><span style="font-size: 200%">[[Legend for Cisco Collaboration Virtualization Support|Click here for a Legend]]</span>
 +
|-
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| colspan="7" bgcolor="white" height="20" | '''Unified Communications'''
 +
|-
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| width="200" height="20" | [[Virtualization for Cisco Unified Communications Manager (CUCM)|Cisco Unified Communications Manager]]<br/>(CUCM)
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| <center>9.1(x)</center>
 +
| bgcolor="lawngreen" | <center>Yes</center>
 +
| align="center" bgcolor="lawngreen" | 5.1
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| bgcolor="lawngreen" width="50" height="20" | <center>Full</center>
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| bgcolor="lawngreen" | <center>All</center>
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| bgcolor="lawngreen" | <center>All</center>
 +
|-
 +
| width="200" height="20" | [[Virtualization for Cisco Paging Server|Cisco Paging Server]]
 +
| align="center" | 8.3
 +
| align="center" bgcolor="lawngreen" | Yes
 +
| align="center" bgcolor="yellow" | 5.0
 +
| align="center" bgcolor="lawngreen" | Full
 +
| bgcolor="lawngreen" | <center>All</center>
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| bgcolor="lawngreen" | <center>All</center>
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|-
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| width="200" height="20" | [[Virtualization for Cisco Unified CM - Session Management Edition|Cisco Unified Communications Manager -<br/>Session Management Edition]]<br/>(SME)
 +
| <center>9.1(x)</center>
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| bgcolor="pink" | <center>No</center>
 +
| bgcolor="lawngreen" | <center>5.1</center>
 +
| bgcolor="lawngreen" width="50" height="20" | <center>Full</center>
 +
| bgcolor="yellow" | <center>Some - see details page</center>
 +
| bgcolor="lawngreen" | <center>All<br/></center>
 +
|-
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| width="200" height="20" | [[Virtualization for Unified CM IM and Presence|Cisco Unified Communications Manager -<br/>IM & Presence]]<br/>(CUCM IM&P)
 +
| <center>9.1(x)</center>
 +
| bgcolor="lawngreen" | <center>Yes</center>
 +
| bgcolor="lawngreen" | <center>5.1</center>
 +
| bgcolor="lawngreen" width="50" height="20" | <center>Full</center>
 +
| bgcolor="lawngreen" | <center>All</center>
 +
| bgcolor="lawngreen" | <center>All</center>
 +
|-
 +
| width="200" height="20" | [[Virtualization for Cisco Unity Connection|Cisco Unity Connection]]
 +
| <center>9.1(x)</center>
 +
| bgcolor="lawngreen" | <center>Yes</center>
 +
| bgcolor="lawngreen" | <center>5.1</center>
 +
| bgcolor="lawngreen" width="50" height="20" | <center>Full</center>
 +
| bgcolor="lawngreen" | <center>All</center>
 +
| bgcolor="lawngreen" | <center>All</center>
 +
 
 +
 
 +
|-
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| width="200" height="20" | [[Virtualization for Cisco Emergency Responder|Cisco Emergency Responder]]<br/>(CER)
 +
| <center>9.0(x)</center>
 +
| bgcolor="lawngreen" | <center>Yes</center>
 +
| bgcolor="lawngreen" | <center>5.1</center>
 +
| bgcolor="lawngreen" width="50" height="20" | <center>&nbsp;Full</center>
 +
| bgcolor="lawngreen" | <center>All</center>
 +
| bgcolor="lawngreen" | <center>All</center>
 +
|-
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| width="200" height="20" | [[Virtualization for Cisco Unified Attendant Consoles|Cisco Unified Attendant Consoles]]<br/>(CUxAC)
 +
| <center>9.0(x)</center>
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| bgcolor="lawngreen" | <center>Yes</center>
 +
| bgcolor="lawngreen" | <center>5.1</center>
 +
| bgcolor="lawngreen" width="50" height="20" | <center>&nbsp;Full</center>
 +
| bgcolor="yellow" | <center>Some - see details page<br/></center>
 +
| align="center" bgcolor="lawngreen" | All
 +
|-
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| colspan="7" bgcolor="white" height="20" | '''TelePresence'''
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|-
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| width="200" height="20" | [[Virtualization for Cisco TelePresence Video Communications Server|Cisco TelePresence Video Communications Server - Control (VCS-C)]]<br/>[[Virtualization for Cisco TelePresence Video Communications Server|Cisco TelePresence Video Communications Server - Express (VCS-E)]]
 +
| <center>X7.2</center>
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| bgcolor="yellow" | <center>VCS-C only</center>
 +
| align="center" bgcolor="lawngreen" | 5.1
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| bgcolor="lawngreen" width="50" height="20" | <center>Full</center>
 +
| bgcolor="lawngreen" | <center>All</center>
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| bgcolor="lawngreen" | <center>All</center>
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|-
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| width="200" height="20" | [[Virtualization for Cisco TelePresence Conductor|Cisco TelePresence Conductor]]
 +
| <center>XC2.1</center>
 +
| bgcolor="pink" | <center>No</center>
 +
| align="center" bgcolor="lawngreen" | 5.1
 +
| bgcolor="lawngreen" width="50" height="20" | <center>Full</center>
 +
| bgcolor="lawngreen" | <center>All</center>
 +
| bgcolor="lawngreen" | <center>All</center>
 +
|-
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| width="200" height="20" | [[Virtualization for Cisco TelePresence Management Suite|Cisco TelePresence Management Suite]]<br/>(TMS)
 +
| align="center" | &nbsp; 14.2<br/>
 +
| align="center" bgcolor="pink" | No
 +
| align="center" bgcolor="lawngreen" | 5.1<br/>
 +
| align="center" bgcolor="lawngreen" | Full<br/>
 +
| align="center" bgcolor="yellow" | Some - see details page<br/>
 +
| align="center" bgcolor="lawngreen" | All<br/>
 +
|-
 +
| colspan="7" bgcolor="white" height="20" | '''Customer Collaboration'''
 +
|-
 +
| width="200" height="20" | [[#Links_to_Older_Support_Information|Cisco Unified Contact Center Express and IP IVR]]<br/>(CUCCX)
 +
| <center>9.0(2+)</center>
 +
| bgcolor="lawngreen" | <center>Yes</center>
 +
| bgcolor="lawngreen" | <center>5.1</center>
 +
| bgcolor="lawngreen" width="50" height="20" | <center>Full</center>
 +
| bgcolor="lawngreen" | <center>All</center>
 +
| bgcolor="lawngreen" | <center>All</center>
 +
|-
 +
| width="200" height="20" | [[#Links_to_Older_Support_Information|Cisco Unified Workforce Optimization (WFM),<br/>Quality Management (QM),<br/>and Workforce Management (WFM)]]
 +
| <center>8.5(2)</center>
 +
| bgcolor="pink" | <center>No</center>
 +
| bgcolor="yellow" | <center>5.0<br/></center>
 +
| bgcolor="lawngreen" width="50" height="20" | <center>&nbsp;Full</center>
 +
| bgcolor="lawngreen" | <center>All<br/></center>
 +
| bgcolor="lawngreen" | <center>All<br/></center>
 +
|-
 +
| width="200" height="20" | [[#Links_to_Older_Support_Information|Cisco Unified Contact Center Enterprise]]<br/>(CUCCE)
 +
| <center>9.0(x)</center>
 +
| bgcolor="pink" | <center>No</center>
 +
| bgcolor="yellow" | <center>5.0</center>
 +
| bgcolor="yellow" width="50" height="20" | <center>Limited - see details page</center>
 +
| bgcolor="yellow" | <center>Depends on component and deployment model - see details page</center>
 +
| bgcolor="yellow" | <center>Limited- see details page</center>
 +
|-
 +
| width="200" height="20" | [[#Links_to_Older_Support_Information|Cisco Unified Intelligence Center]]<br/>(CUIC)
 +
| <center>9.x</center>
 +
| bgcolor="pink" | <center>No</center>
 +
| bgcolor="yellow" | <center>5.0</center>
 +
| bgcolor="lawngreen" width="50" height="20" | <center>&nbsp;Full</center>
 +
| bgcolor="yellow" | <center>All except TRCs of size "Small"<br/></center>
 +
| bgcolor="lawngreen" | <center>All<br/></center>
 +
|-
 +
| width="200" height="20" | [[#Links_to_Older_Support_Information|Cisco Unified Contact Center Management Portal]]<br/>(CCMP)
 +
| <center>9.x<br/></center>
 +
| bgcolor="pink" | <center>No</center>
 +
| bgcolor="yellow" | <center>5.0<br/></center>
 +
| bgcolor="lawngreen" width="50" height="20" | <center>&nbsp;Full</center>
 +
| bgcolor="yellow" | <center>All except TRCs of size "Small"<br/></center>
 +
| bgcolor="lawngreen" | <center>All<br/></center>
 +
|-
 +
| width="200" height="20" | [[#Links_to_Older_Support_Information|Cisco Unified Customer Voice Portal]]<br/>(CUCVP)
 +
| <center>9.x<br/></center>
 +
| bgcolor="pink" | <center>No</center>
 +
| bgcolor="yellow" | <center>5.0<br/></center>
 +
| bgcolor="yellow" width="50" height="20" | <center>&nbsp;UC with UC only<br/></center>
 +
| bgcolor="yellow" | <center>Some - see details page<br/></center>
 +
| bgcolor="yellow" | <center>Limited - see details page<br/></center>
 +
|-
 +
| width="200" height="20" | [[#Links_to_Older_Support_Information|Cisco MediaSense]]
 +
| <center>9.x<br/></center>
 +
| bgcolor="pink" | <center>No</center>
 +
| bgcolor="yellow" | <center>5.0<br/></center>
 +
| bgcolor="lawngreen" width="50" height="20" | <center>&nbsp;Full</center>
 +
| bgcolor="yellow" | <center>Most - see details page<br/></center>
 +
| bgcolor="lawngreen" | <center>All<br/></center>
 +
|-
 +
| width="200" height="20" | [[#Links_to_Older_Support_Information|Cisco SocialMiner]]
 +
| <center>9.x<br/></center>
 +
| bgcolor="pink" | <center>No</center>
 +
| bgcolor="yellow" | <center>5.0<br/></center>
 +
| bgcolor="lawngreen" width="50" height="20" | <center>&nbsp;Full</center>
 +
| bgcolor="yellow" | <center>All except C220 M3S&nbsp;TRC#2<br/></center>
 +
| bgcolor="lawngreen" | <center>All<br/></center>
 +
|-
 +
| width="200" height="20" | [[#Links_to_Older_Support_Information|Cisco Finesse]]
 +
| <center>9.x<br/></center>
 +
| bgcolor="pink" | <center>No</center>
 +
| bgcolor="yellow" | <center>5.0<br/></center>
 +
| bgcolor="lawngreen" width="50" height="20" | <center>&nbsp;Full</center>
 +
| bgcolor="yellow" | <center>All except C220 M3S TRC#2<br/></center>
 +
| bgcolor="lawngreen" | <center>All<br/></center>
 +
|-
 +
| width="200" height="20" | [[#Links_to_Older_Support_Information|Cisco Unified Email Interaction Manager<br/>Cisco Unified Web Interaction Manager]]
 +
| <center>9.x<br/></center>
 +
| bgcolor="pink" | <center>No</center>
 +
| bgcolor="yellow" | <center>5.0<br/></center>
 +
| bgcolor="lawngreen" width="50" height="20" | <center>&nbsp;Full</center>
 +
| bgcolor="yellow" | <center>Most - see details page<br/></center>
 +
| bgcolor="lawngreen" | <center>All<br/></center>
 +
|-
 +
| colspan="7" bgcolor="white" height="20" | '''Collaboration Applications'''
 +
|-
 +
| width="200" height="20" | [[#Links_to_Older_Support_Information|Cisco WebEx Meetings Server]]<br/>(CWMS)
 +
| <center>1.1</center>
 +
| bgcolor="pink" | <center>No</center>
 +
| bgcolor="lawngreen" | <center>5.1</center>
 +
| bgcolor="yellow" width="50" height="20" | <center>Limited<br/>[http://www.cisco.com/en/US/docs/collaboration/CWMS/1_1/b_System_Requirements_chapter_00.html (click here for details)]</center>
 +
| align="center" bgcolor="pink" | <center>None - see details page</center>
 +
| align="center" bgcolor="pink" | <center>None - see details page</center>
 +
|-
 +
| colspan="7" bgcolor="white" height="20" | '''Management'''
 +
|-
 +
| width="200" height="20" | [[#Links_to_Older_Support_Information|Cisco Prime Collaboration Provisioning ]]<br/>(CPCP)
 +
| <center>9.x</center>
 +
| bgcolor="lawngreen" | <center>Yes</center>
 +
| bgcolor="lawngreen" | <center>5.1<br/></center>
 +
| bgcolor="lawngreen" width="50" height="20" | <center>&nbsp;Full</center>
 +
| bgcolor="yellow" | <center>Most - see details page</center>
 +
| bgcolor="yellow" | <center>Most - see details page<br/></center>
 +
|-
 +
| width="200" height="20" | [[#Links_to_Older_Support_Information|Cisco Prime Collaboration Assurance]]<br/>(CPCA)
 +
| <center>9.x</center>
 +
| bgcolor="pink" | <center>No</center>
 +
| bgcolor="lawngreen" | <center>5.1<br/></center>
 +
| bgcolor="lawngreen" width="50" height="20" | <center>&nbsp;Full</center>
 +
| bgcolor="yellow" | <center>Most - see details page<br/></center>
 +
| bgcolor="yellow" | <center>Most - see details page<br/></center>
 +
|-
 +
| colspan="7" bgcolor="white" height="20" | '''Older Products'''
 +
|-
 +
| width="200" height="20" | [[Virtualization for Cisco Unified Presence|Cisco Unified Presence]]<br/>(CUP)
 +
| <center>8.6(4)</center>
 +
| bgcolor="lawngreen" | <center>Yes</center>
 +
| bgcolor="lawngreen" | <center>5.1</center>
 +
| bgcolor="lawngreen" width="50" height="20" | <center>Full</center>
 +
| bgcolor="lawngreen" | <center>All</center>
 +
| bgcolor="lawngreen" | <center>All</center>
 +
|-
 +
| width="200" height="20" | [[Virtualization for Cisco Intercompany Media Engine|Cisco Intercompany Media Engine]]<br/>(IME)
 +
| <center>8.6(2+)</center>
 +
| bgcolor="pink" | <center>No</center>
 +
| bgcolor="lawngreen" | <center>5.1<br/></center>
 +
| bgcolor="lawngreen" width="50" height="20" | <center>Full<br/></center>
 +
| bgcolor="yellow" | <center>All except TRCs of size "Small"<br/></center>
 +
| bgcolor="lawngreen" | <center>All<br/></center>
 +
|-
 +
| width="200" height="20" | [[Virtualization for Cisco Unity | Cisco Unity]]
 +
| <center>7.0(2)+<br/></center>
 +
| bgcolor="pink" | <center>No</center>
 +
| bgcolor="lawngreen" | <center>5.1<br/></center>
 +
| bgcolor="yellow" width="50" height="20" | <center>&nbsp;Full (but requires&nbsp;CPU&nbsp;Affinity)<br/></center>
 +
| bgcolor="yellow" | <center>All except TRCs of size "Small"<br/></center>
 +
| bgcolor="lawngreen" | <center>All</center>
 +
|-
 +
| width="200" height="20" |
 +
[[#Links_to_Older_Support_Information|Cisco Unified&nbsp;Communications Management Suite<br/>(CUOM, CUPM, CUSM, CUSSM)<br/>Cisco Prime Unified Communications Management Suite<br/>(Prime UOM, UPM, USM)]]
 +
 
 +
| <center>8.7</center>
 +
| bgcolor="pink" | <center>No</center>
 +
| bgcolor="yellow" | <center>5.0</center>
 +
| bgcolor="lawngreen" width="50" height="20" | <center>&nbsp;Full</center>
 +
| bgcolor="yellow" | <center>Most - see details page</center>
 +
| bgcolor="yellow" | <center>Most - see details page</center>
 +
|-
 +
| width="200" height="20" | [[#Links_to_Older_Support_Information|Cisco&nbsp;Prime&nbsp;Collaboration Manager]]
 +
| align="center" | 1.2<br/>
 +
| align="center" bgcolor="pink" | No<br/>
 +
| align="center" bgcolor="yellow" | &nbsp; 5.0<br/>
 +
| align="center" bgcolor="lawngreen" width="50" height="20" | &nbsp; Full<br/>
 +
| align="center" bgcolor="yellow" | &nbsp; Most - see details page<br/>
 +
| align="center" bgcolor="yellow" | &nbsp; Most - see details page<br/>
 +
|-
 +
| width="200" height="20" | [[#Links_to_Older_Support_Information|Cisco TelePresence Manager]]<br/>(CTS-Man)<br/>
 +
| align="center" | 1.9.0<br/>
 +
| align="center" bgcolor="pink" | No<br/>
 +
| align="center" bgcolor="yellow" | &nbsp; 5.0<br/>
 +
| align="center" bgcolor="yellow" | &nbsp; Limited - see details page<br/>
 +
| align="center" bgcolor="pink" | &nbsp; None (some older TRCs only)<br/>
 +
| align="center" bgcolor="yellow" | &nbsp; Some - see details page<br/>
 +
|-
 +
| width="200" height="20" | [[#Links_to_Older_Support_Information|Cisco TelePresence Multi-point Switch]]<br/>(CTMS)<br/>
 +
| align="center" | 1.9.0<br/>
 +
| align="center" bgcolor="pink" | No<br/>
 +
| align="center" bgcolor="yellow" | &nbsp; 5.0<br/>
 +
| align="center" bgcolor="yellow" | &nbsp;Limited - see details page<br/>
 +
| align="center" bgcolor="pink" | &nbsp; None&nbsp;(some older&nbsp;TRCs only)<br/>
 +
| align="center" bgcolor="yellow" | &nbsp; Some - see details page<br/>
 +
|-
 +
| width="200" height="20" | [[#Links_to_Older_Support_Information|Cisco TelePresence Management Server]]<br/>(TMS prior to TelePresence Management Suite)<br/>
 +
| align="center" | &nbsp;n/a (hardware product)<br/>
 +
| colspan="5" align="center" bgcolor="pink" | n/a - virtualization not supported (hardware product)<br/>
 +
|-
 +
| width="200" height="20" | [http://www.cisco.com/en/US/docs/telepresence/tx/exchange_system/1_2/rn_ctx12.html Cisco&nbsp;TelePresence Exchange]<br/>(CTX)
 +
| align="center" | 1.2<br/>
 +
| align="center" bgcolor="pink" | No
 +
| align="center" bgcolor="yellow" | 5.0<br/>
 +
| align="center" bgcolor="pink" | None<br/>
 +
| align="center" bgcolor="pink" | See Release Notes for supported hardware<br/>
 +
| align="center" bgcolor="pink" | Not supported<br/>
 +
|-
 +
| width="200" height="20" | [[#Links_to_Older_Support_Information|Cisco Unified MeetingPlace]]<br/>(CUMP)<br/>
 +
| align="center" | 8.5<br/>
 +
| align="center" bgcolor="pink" | No<br/>
 +
| align="center" bgcolor="yellow" | 5.0<br/>
 +
| align="center" bgcolor="pink" width="50" height="20" | None<br/>
 +
| align="center" bgcolor="yellow" | Some - see details page<br/>
 +
| align="center" bgcolor="pink" | Not supported<br/>
 +
|}
 +
 
 +
<br/>
 +
 
 +
== Change Tracking and Comments ==
 +
 
 +
To be '''notified when changes are made to this page:'''
 +
 
 +
::#Log in.
 +
::#Click the '''watch''' tab at the top of the page.
 +
 
 +
 
 +
 
 +
To '''ask a question''', '''post a comment''', or '''discuss an issue''' regarding content on this wiki space:
 +
 
 +
::#Log in.
 +
::#Navigate to the wiki article/page in question.
 +
::#Click the '''Leave a Comment''' tab at the top of the page
 +
::#Edit the Leave a Comment page as described above under Editing
 +
::#To start a different thread under a new subheading on the Leave a Comment page, click the '''+''' tab at the top of the page instead of the Edit tab.
 +
 
 +
 
 +
 
 +
To '''communicate with Cisco or your peers''' on Cisco Collaboration support for virtualization, OS and servers:
 +
 
 +
*Participate in the Cisco Collaboration Community at '''[http://www.cisco.com/go/joinconversation http://www.cisco.com/go/joinconversation].'''
 +
 
 +
 
 +
 
 +
== Plan/Design Information ==
 +
 
 +
Use the following as a "workflow" to arrive at a design.
 +
 
 +
*Start with sizing the UC apps by using the following links. This will determine which Collaboration apps you need, compatible versions and for each app how many UC virtual machines are needed and which virtual machine configurations to use.
 +
 
 +
:*[http://www.cisco.com/go/unified-techinfo Cisco Unified Communications System Releases]
 +
:*[http://www.cisco.com/go/ucsrnd Cisco Unified Communications Design Guide]
 +
:*[http://tools.cisco.com/cucst/faces/login.jsp Cisco Unified Communications Sizing Tool (UCST)]
 +
:*[http://www.cisco.com/go/sx%7C Cisco Solution Expert]
 +
:*[http://www.cisco.com/go/designxpert Netformx DesignXpert] (including UC Advisor and UCS Advisor)
 +
 
 +
*Next, determine your virtual machine placement by using the following links. This will determine how many physical servers you need and which VMs will go on which physical servers.
 +
 
 +
:*For a "wizard" approach, use the [http://www.cisco.com/go/vmpt Cisco Collaboration Virtual Machine Placement Tool] (remember to read the caveats of what this tool does NOT do for you).
 +
:*For a "manual" approach, use the following links:
 +
::*[[Unified Communications Virtualization Sizing Guidelines]]
 +
:::*Allowed co-residency policies of applications that you want to share a physical server
 +
:::*Virtual-to-Physical sizing rules for each app
 +
::*Support policies in the product details pages (see At a Glance table at the top of this page).
 +
:::*Correct application versions for virtualization support
 +
:::*Supported virtualization software (vendors, products, versions)
 +
:::*[[UC Virtualization Supported Hardware|Supported hardware options]], and which virtual machine configurations are supported for different hardware options
 +
 
 +
{{note| Mixed deployments of virtual, nonvirtual, Cisco-provided, and customer-provided servers are supported provided you follow all design guide rules, sizing tool rules and support policy rules on this site. }}
 +
 
 +
*Next, pick the virtualization software (vendor, product, version, license option) using the following links.
:*[[Unified Communications VMware Requirements]]
:*[[Unified Communications VMware Requirements]]
 +
:*Remember to verify all UC app VMs sharing a physical server can support the same version.
 +
 +
*Next, use the following links to see if you have any network considerations for LAN, QoS or storage access, or any DAS/NAS/SAN storage hardware design considerations.
 +
 +
:*[[QoS Design Considerations for Virtual UC with UCS|LAN and QoS Design]]
 +
:*[[UC Virtualization Storage System Design Requirements|Storage System Design and IOPS]]
 +
 +
 +
 +
*If you need assistance with licensing for Cisco applications or OEM virtualization software, see [[License Activation for Cisco UC on UCS]]
 +
 +
<br/>
 +
 +
== Implement/Operate Information ==
 +
 +
*[[Implementing Virtualization Deployments|<font size="3">'''Implementing Virtualization Deployments'''</font>]]
 +
 +
*[[Ongoing Virtualization Operations and Maintenance|<font size="3">'''Ongoing Virtualization Operations and Maintenance'''</font>]]
 +
 +
*[[Troubleshooting and Performance Monitoring Virtualized Environments|<font size="3">'''Troubleshooting and Performance Monitoring Virtualized Environments'''</font>]]
 +
**Considerations for Cisco TAC support may be found in these Troubleshooting TechNotes:
 +
***[http://www.cisco.com/en/US/products/ps6884/products_tech_note09186a0080bbd913.shtml Document ID #113520] (3rd-party application co-residency)
 +
***[http://www.cisco.com/en/US/customer/products/ps6884/products_tech_note09186a0080bf23f5.shtml Document ID #115955] (hardware support and application performance)
 +
 +
 +
 +
== Links to Older Support Information ==
 +
 +
Some older products and releases have their information in the links below.
 +
 +
General policies: (check these first, then see product-specific links following this list for exceptions)
 +
 +
:*[[Unified Communications Virtualization Downloads (including OVA/OVF Templates)|Virtual Machine OVA Templates for UC apps]]
 +
:*[[Unified Communications Virtualization Supported Applications|Supported Apps and Versions]]
 +
:*[[UC Virtualization Supported Hardware|Supported Hardware (TRC vs. Specs-based)]]
 +
:*[[Unified Communications VMware Requirements|Supported VMware products, versions and features]]
 +
:**[[Unified Communications Virtualization Sizing Guidelines|Application Co-residency and Virtual/Physical Sizing]]
 +
:*[[QoS Design Considerations for Virtual UC with UCS|LAN and QoS Design]]
 +
:*[[UC Virtualization Storage System Design Requirements|Storage System Design and IOPS]]
-
:*[[Unified Communications Virtualization Supported Applications]]
+
<br/>Application-specific exceptions to general policies above:
-
:*[[Unified Communications Virtualization Downloads (including OVA/OVF Templates)]]
+
*[[Virtualization for Cisco Finesse|<font size="2">'''Cisco Finesse'''</font>]]
 +
*<font size="2">'''[[Virtualization for Cisco MediaSense|Cisco MediaSense]]'''</font>
 +
*<font size="2">'''[[Virtualization for Cisco SocialMiner|Cisco SocialMiner]]'''</font>
 +
*<font size="2">'''[[Virtualization for Unified CCX|Cisco Unified Contact Center Express]]'''</font>
 +
*<font size="2">'''[[Virtualization for Unified Intelligence Center|Cisco Unified Intelligence Center]]'''</font>
 +
*<font size="2">'''[[Virtualization for Cisco Packaged CCE|Cisco Packaged Contact Center Enterprise]]'''</font>
 +
*<font size="2">'''[[Virtualization for Unified CCE|Cisco Unified Contact Center Enterprise]]'''</font>
 +
*<font size="2">'''[[Virtualization for Unified CVP|Cisco Unified Customer Voice Portal]]'''</font>
 +
*<font size="2">'''[[Virtualization for CCMP with Unified CCE on UCS Hardware|Cisco Unified Contact Center Management Portal]]'''</font>
 +
*<font size="2">'''[[Virtualization for Unified Email Interaction Manager - Web Interaction Manager|Cisco Unified Email Interaction Manager - Web Interaction Manager]]'''</font>
 +
*<font size="2">'''[[Cisco Unified MeetingPlace Release 8.5 -- Hardware Requirements|Cisco Unified MeetingPlace]]'''</font>
 +
*<font size="2">'''[http://www.cisco.com/en/US/docs/collaboration/CWMS/1_1/b_System_Requirements.html Cisco WebEx Meetings Server]'''</font>
-
:*[[Unified Communications Virtualization Sizing Guidelines]]
 
-
:*[[:Category:Unified Communications Virtualization Upgrade, Migration, and Best Practices|Unified Communications Virtualization Upgrade, Migration, and Best Practices]]
 
-
<br>Topics will be added and updated on a regular basis, with an emphasis on applying, expanding, and clarifying the content contained in the documentation highlighted above. Articles will be clearly marked with the system release(s) to which the information applies. For instructions on editing or adding articles, refer to [[DocWiki:About|About DocWiki]].
 
-
To suggest a new topic or for any inquiries or comments, send email to [mailto:ccg_vm_approvers@cisco.com ccg_vm_approvers].
 
-
[[Category:Systems]] [[Category:Technologies]]
+
[[Category:Systems]]<br/>[[Category:Technologies]]<br/>[[Category:Voice and Unified Communications|Voice_and_Unified_Communications]]
-
[[Category:Voice and Unified Communications]]
+

Revision as of 19:34, 2 July 2013

Go to: Guidelines to Edit UC Virtualization Pages


Contents

Cisco Collaboration - Virtualization Support at a Glance

If you are deploying virtualized Cisco Collaboration as part of one of the following solution offers, you must visit the link for that solution first before reading further.

Virtual/Physical Sizing & Co-residency Plan/Design Workflow Implementation, Operation, Maintenance, Troubleshooting and Performance Monitoring Info Track Changes to this page or Leave a Comment


The table below is for convenience and is a snapshot summary only. When in doubt or if there is a conflict, check the product details page by clicking on the product name.

For a given application, this table only summarizes the indicated version (which is usually the latest version in a Unified Communications System Release Set ). 
For older versions or unlisted versions, check the product details page by clicking on the product name.


Caution Caution: Virtualized deployments of Cisco Collaboration must align with the criteria described in this wiki space to be TAC-supported. For other TAC support details, see Implement/Operate Info.


Cisco Collaboration Application
(click for product details page and older versions)
Latest Version Summarized Here
Preloaded with
BE 6000?
Latest Supported Version of Virtualization Software
Co-residency Policy
Supported Hardware (Latest)
UC on UCS
Tested Reference Configurations
(TRCs)
Intel Xeon CPUs for
UC on UCS Specs-based
or 3rd-party Specs-based

Click here for a Legend
Unified Communications
Cisco Unified Communications Manager
(CUCM)
9.1(x)
Yes
5.1
Full
All
All
Cisco Paging Server 8.3 Yes 5.0 Full
All
All
Cisco Unified Communications Manager -
Session Management Edition

(SME)
9.1(x)
No
5.1
Full
Some - see details page
All
Cisco Unified Communications Manager -
IM & Presence

(CUCM IM&P)
9.1(x)
Yes
5.1
Full
All
All
Cisco Unity Connection
9.1(x)
Yes
5.1
Full
All
All


Cisco Emergency Responder
(CER)
9.0(x)
Yes
5.1
 Full
All
All
Cisco Unified Attendant Consoles
(CUxAC)
9.0(x)
Yes
5.1
 Full
Some - see details page
All
TelePresence
Cisco TelePresence Video Communications Server - Control (VCS-C)
Cisco TelePresence Video Communications Server - Express (VCS-E)
X7.2
VCS-C only
5.1
Full
All
All
Cisco TelePresence Conductor
XC2.1
No
5.1
Full
All
All
Cisco TelePresence Management Suite
(TMS)
  14.2
No 5.1
Full
Some - see details page
All
Customer Collaboration
Cisco Unified Contact Center Express and IP IVR
(CUCCX)
9.0(2+)
Yes
5.1
Full
All
All
Cisco Unified Workforce Optimization (WFM),
Quality Management (QM),
and Workforce Management (WFM)
8.5(2)
No
5.0
 Full
All
All
Cisco Unified Contact Center Enterprise
(CUCCE)
9.0(x)
No
5.0
Limited - see details page
Depends on component and deployment model - see details page
Limited- see details page
Cisco Unified Intelligence Center
(CUIC)
9.x
No
5.0
 Full
All except TRCs of size "Small"
All
Cisco Unified Contact Center Management Portal
(CCMP)
9.x
No
5.0
 Full
All except TRCs of size "Small"
All
Cisco Unified Customer Voice Portal
(CUCVP)
9.x
No
5.0
 UC with UC only
Some - see details page
Limited - see details page
Cisco MediaSense
9.x
No
5.0
 Full
Most - see details page
All
Cisco SocialMiner
9.x
No
5.0
 Full
All except C220 M3S TRC#2
All
Cisco Finesse
9.x
No
5.0
 Full
All except C220 M3S TRC#2
All
Cisco Unified Email Interaction Manager
Cisco Unified Web Interaction Manager
9.x
No
5.0
 Full
Most - see details page
All
Collaboration Applications
Cisco WebEx Meetings Server
(CWMS)
1.1
No
5.1
Limited
(click here for details)
None - see details page
None - see details page
Management
Cisco Prime Collaboration Provisioning
(CPCP)
9.x
Yes
5.1
 Full
Most - see details page
Most - see details page
Cisco Prime Collaboration Assurance
(CPCA)
9.x
No
5.1
 Full
Most - see details page
Most - see details page
Older Products
Cisco Unified Presence
(CUP)
8.6(4)
Yes
5.1
Full
All
All
Cisco Intercompany Media Engine
(IME)
8.6(2+)
No
5.1
Full
All except TRCs of size "Small"
All
Cisco Unity
7.0(2)+
No
5.1
 Full (but requires CPU Affinity)
All except TRCs of size "Small"
All

Cisco Unified Communications Management Suite
(CUOM, CUPM, CUSM, CUSSM)
Cisco Prime Unified Communications Management Suite
(Prime UOM, UPM, USM)

8.7
No
5.0
 Full
Most - see details page
Most - see details page
Cisco Prime Collaboration Manager 1.2
No
  5.0
  Full
  Most - see details page
  Most - see details page
Cisco TelePresence Manager
(CTS-Man)
1.9.0
No
  5.0
  Limited - see details page
  None (some older TRCs only)
  Some - see details page
Cisco TelePresence Multi-point Switch
(CTMS)
1.9.0
No
  5.0
 Limited - see details page
  None (some older TRCs only)
  Some - see details page
Cisco TelePresence Management Server
(TMS prior to TelePresence Management Suite)
 n/a (hardware product)
n/a - virtualization not supported (hardware product)
Cisco TelePresence Exchange
(CTX)
1.2
No 5.0
None
See Release Notes for supported hardware
Not supported
Cisco Unified MeetingPlace
(CUMP)
8.5
No
5.0
None
Some - see details page
Not supported


Change Tracking and Comments

To be notified when changes are made to this page:

  1. Log in.
  2. Click the watch tab at the top of the page.


To ask a question, post a comment, or discuss an issue regarding content on this wiki space:

  1. Log in.
  2. Navigate to the wiki article/page in question.
  3. Click the Leave a Comment tab at the top of the page
  4. Edit the Leave a Comment page as described above under Editing
  5. To start a different thread under a new subheading on the Leave a Comment page, click the + tab at the top of the page instead of the Edit tab.


To communicate with Cisco or your peers on Cisco Collaboration support for virtualization, OS and servers:


Plan/Design Information

Use the following as a "workflow" to arrive at a design.

  • Start with sizing the UC apps by using the following links. This will determine which Collaboration apps you need, compatible versions and for each app how many UC virtual machines are needed and which virtual machine configurations to use.
  • Next, determine your virtual machine placement by using the following links. This will determine how many physical servers you need and which VMs will go on which physical servers.
  • Allowed co-residency policies of applications that you want to share a physical server
  • Virtual-to-Physical sizing rules for each app
  • Support policies in the product details pages (see At a Glance table at the top of this page).
  • Correct application versions for virtualization support
  • Supported virtualization software (vendors, products, versions)
  • Supported hardware options, and which virtual machine configurations are supported for different hardware options
Note Note: Mixed deployments of virtual, nonvirtual, Cisco-provided, and customer-provided servers are supported provided you follow all design guide rules, sizing tool rules and support policy rules on this site.
  • Next, pick the virtualization software (vendor, product, version, license option) using the following links.
  • Next, use the following links to see if you have any network considerations for LAN, QoS or storage access, or any DAS/NAS/SAN storage hardware design considerations.



Implement/Operate Information


Links to Older Support Information

Some older products and releases have their information in the links below.

General policies: (check these first, then see product-specific links following this list for exceptions)


Application-specific exceptions to general policies above:

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