Unified Communications Virtualization Supported Applications

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Revision as of 20:19, 27 August 2012

Go to: Guidelines to Edit UC Virtualization Pages


Contents

Introduction

This page documents UC application and version compatibility with virtualized hardware support models:

  • UC on UCS TRC
  • UC on UCS Specs-based
  • HP/IBM Specs-based

"Specs-based" used by itself refers to both UC on UCS Specs-based and HP/IBM Specs-based.

Support information is current through release date of Cisco Unified Communications 9.0(1), with updated information for 8.0, 8.5, 8.6 and 9.0 versions.

Click on the application name for additional product-specific requirements and information (if any).


Call Processing and System Management Applications

Application
UC on UCS Specs-based
HP/IBM Specs-based
UC on UCS
Tested Reference Configurations (TRCs)
Intel Xeon 56xx/75xx @ 2.53+ GHz
Intel Xeon E7-28xx
E7-48xx
E7-88xx @ 2.4+ GHz
Intel
Xeon
E5-26xx
E5-46xx @ 2.53+ GHz
B440
M2
TRC#1
B230
M2
TRC #1
B200
M3
TRC #1
B200 M2 TRC #1
B200 M2 TRC #2
B200 M1 TRC #1
B200 M1 TRC #2
C260 M2 TRC #1
C240 M3S TRC #1
C220 M3S TRC #1
C220 M3S TRC #2
C210 M2 TRC #1
C210 M2 TRC #2
C210 M2 TRC #3
C210 M1 TRC #1
C210 M1 TRC #2
C210 M1 TRC #3
C210 M1 TRC #4
C200 M2 TRC #1

Unified Communications Manager (1)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

CUCM IM & Presence

9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x)


Unified Communications Manager Business Edition 6000

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Click here for supported versions

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Click here for supported versions

Emergency Responder

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.7(x) 9.0(x)

8.7(x) 9.0(x)

8.7(x) 9.0(x)

8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.7(x) 9.0(x)

8.7(x) 9.0(x) 8.7(x) 9.0(x)

8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

Session Manager Edition

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

Not supported

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

Not supported

Intercompany Media Engine

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

Not supported

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

Not supported

Unified Attendant Consoles

8.6(x)

Not Supported

Not Supported

Not Supported

Not Supported

Not Supported

8.6(x)

8.6(x)

8.0(3+) 8.6(x)

8.6(x)

Not Supported

Not Supported

Not Supported

Not Supported

8.6(x)

8.6(x)

8.6(x)

8.6(x)

8.6(x)

8.6(x)

8.6(x)

8.6(x)

Prime UC Management Suite (OM, SM, PM, SSM)

7.1 and later

7.1 and later

8.5 and later

7.1 and later

7.1 and later

8.5 and later

7.1 and later

7.1 and later

7.1 and later

7.1 and later

Not supported

8.5 and later

8.5 and later

Not supported

7.1 and later

7.1 and later

7.1 and later

7.1 and later

7.1 and later

7.1 and later

7.1 and later

7.1 and later

(1) Applicable for CUCM publishers, subscribers, standalone TFTP and standalone multicast MOH nodes. Note that certain other platforms are allowed for Cisco Unified Communications Manager when deployed as part of the Cisco Mobile Ready Net (MRN) solution.

  • Click here for Cisco MRN overview.
  • Click here for CUCM authorized platforms when part of Cisco MRN.

Messaging and Presence Applications

Application
UC on UCS Specs-based
HP/IBM Specs-based
UC on UCS
Tested Reference Configurations (TRCs)
Intel Xeon 56xx/75xx @ 2.53+ GHz
Intel Xeon E7-28xx
E7-48xx
E7-88xx @ 2.4+ GHz
Intel
Xeon
E5-26xx
E5-46xx @ 2.53+ GHz
B440 M2 TRC#1
B230 M2 TRC #1
B200 M3 TRC #1
B200 M2 TRC #1
B200 M2 TRC #2
B200 M1 TRC #1
B200 M1 TRC #2
C260 M2 TRC #1
C240 M3S TRC #1
C220 M3S TRC #1
C220 M3S TRC #2
C210 M2 TRC #1
C210 M2 TRC #2
C210 M2 TRC #3
C210 M1 TRC #1
C210 M1 TRC #2
C210 M1 TRC #3
C210 M1 TRC #4
C200 M2 TRC #1
Unity Connection 8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(3+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(3+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(3+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(3+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
Unity 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later Not supported 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later Not supported
Unified Presence (1) 8.6(x) 8.6(4+) 8.6(4+) 8.6(4+) 8.6(4+) 8.6(4+) 8.5(x)
8.6(x)
8.5(x)
8.6(x)
8.0(2+)
8.5(x)
8.6(x)
8.5(x)
8.6(x)
8.6(4+) 8.6(4+) 8.6(4+) 8.6(4+) 8.5(x)
8.6(x)
8.5(x)
8.6(x)
8.5(x)
8.6(x)
8.0(2+)
8.5(x)
8.6(x)
8.0(2+)
8.5(x)
8.6(x)
8.0(2+)
8.5(x)
8.6(x)
8.5(x)
8.6(x)
8.5(x)
8.6(x)

(1) Note that Cisco Unified Presence 8.6 is the last version. This migrates to Cisco Unified Communications Manager - IM & Presence 9.0.

Contact Center Applications

Application
UC on UCS Specs-based
HP/IBM Specs-based
UC on UCS
Tested Reference Configurations (TRCs)
Intel Xeon 56xx/75xx @ 2.53+ GHz
Intel Xeon E7-28xx
E7-48xx
E7-88xx @ 2.4+ GHz
Intel
Xeon
E5-26xx
E5-46xx @ 2.53+ GHz
B440 M2 TRC#1
B230 M2 TRC #1
B200 M3 TRC #1
B200 M2 TRC #1
B200 M2 TRC #2
B200 M1 TRC #1
B200 M1 TRC #2
C260 M2 TRC #1
C240 M3S TRC #1
C220 M3S TRC #1
C220 M3S TRC #2
C210 M2 TRC #1
C210 M2 TRC #2
C210 M2 TRC #3
C210 M1 TRC #1
C210 M1 TRC #2
C210 M1 TRC #3
C210 M1 TRC #4
C200 M2 TRC #1
Unified Contact Center Express / IP IVR 8.5(x)
9.0(x)
8.5(x)
9.0(x)
8.5(x)
9.0(x)
8.5(x)
9.0(x)
8.5(x)
9.0(x)
8.5(x)
9.0(x)
8.0(2+)
8.5(x)
9.0(x)
8.0(2) SU2+ 8.0(2+)
8.5(x)
9.0(x)
8.0(2) SU2+ 8.5(x)
9.0(x)
8.5(x)
9.0(x)
8.5(x)
9.0(x)
8.5(x)
9.0(x)
8.0(2+)
8.5(x)
9.0(x)
8.0(2+)
8.5(x)
9.0(x)
8.0(2) SU2+ 8.0(2+)
8.5(x)
9.0(x)
8.0(2+)
8.5(x)
9.0(x)
8.0(2+)
8.5(x)
9.0(x)
8.0(2) SU2+ 8.5(x)
9.0(x)
Cisco Unified Workforce Optimization (WFO), Quality Management (QM), and WorkForce Management (WFM)

8.5(2)+

8.5(2)+

8.5(2)+ 

8.5(2)+ 8.5(2)+ 8.5(2)+  8.5(2)+ 8.5(2) 8.5(2)+ 8.5(2)+ 8.5(2)+ 8.5(2)+  8.5(2)+  Not supported 8.5(1)+ 8.5(1)+ 8.5(2)+ 8.5(1)+ 8.5(1)+ 8.5(1)+ 8.5(2)+ 8.5(2)+


Unified Contact Center Enterprise
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
  • Router, Logger, Rogger
  • Agent PG, MR PG, VRU PG
  • Administration and Data Server (AW, AW-CONFIG, AW-HDS, AW-HDS-DDS, HDS-DDS)
  • Administration Client
  • Outbound Option with SIP Dialer
  • Support Tools
  • limited/hybrid support for Unified ICME/CCH/ICMH
Not supported (with note a)
Not supported
Not supported

8.0(2+)
8.5(x)

9.0(x)

8.0(2+)
8.5(x)
9.0(x)
8.5(x)
9.0(x)

8.0(2+)
8.5(x)

9.0(x)

8.0(2+)
8.5(x)
9.0(x)

8.0(2+)
8.5(x)

9.0(x)

8.0(2+)
8.5(x)

9.0(x)

8.0(2+)
8.5(x)

9.0(x)

8.5(x)
9.0(x)
8.5(x)
9.0(x)
Not supported

8.0(2+)
8.5(x)

9.0(x)

Not supported
Not supported
Not supported
8.0(2+)
8.5(x)
9.0(x)
Not supported
Not supported
Not supported
  • Progger
  • Outbound Option with SCCP Dialer
  • Webview
  • Expert Advisor
  • RSM
  • Unified CRM Connector
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Cisco Packaged Contact Center Enterprise Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported 9.0(x) Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported
Unified Intelligence Center

8.5(2+) 9.0(x)

8.5(2+)
9.0(x)
8.5(2+)
9.0(x)
8.0(3)+ 9.0(x) 8.0(3+) 9.0(x) 8.5(2+)
9.0(x)
8.0(3+)
9.0(x)
8.5(2+) 9.0(x) 8.0(3+)
9.0(x)
8.5(2+)
9.0(x)
8.0(3+)
9.0(x)
8.5(2+)
9.0(x)
8.5(2+)
9.0(x)
Not supported
8.0(3+)
9.0(x)
8.0(3+)
9.0(x)

8.5(2+)9.0(x)

8.0(3+)
9.0(x)
8.0(3+)
9.0(x)
8.0(3+)
9.0(x)

8.5(2+)9.0(x)

Not supported
Unified Contact Center Management Portal 8.5(2+)
9.0(x)
8.5(2)+
9.0(x)
8.5(2)+
9.0(x)
8.0(2+)
8.5(x)
9.0(x)
8.0(2+)
8.5(x)
9.0(x)
8.5(x)
9.0(x)
8.0(2+)
8.5(x)
9.0(x)
8.0(2+)
8.5(x)
9.0(x)
8.0(2+)
8.5(x)
9.0(x)
8.0(2+)
8.5(x)
9.0(x)
8.0(2+)
8.5(x)
9.0(x)
8.5(x)
9.0(x)
8.5(x)
9.0(x)
Not supported
8.0(2+)
8.5(x)
9.0(x)
Not supported
Not supported
Not supported
8.0(2+)
8.5(x)
9.0(x)
Not supported
Not supported
Not supported
Unified Customer Voice Portal (all components)

Not

supported

Not supported
Not supported
8.0(x)
8.5(x)
9.0(x)
8.0(x)
8.5(x)
9.0(x)
8.5(x)
9.0(x)
8.0(x)
8.5(x)
9.0(x)
8.0(x)
8.5(x)
9.0(x)
8.0(x)
8.5(x)
9.0(x)
8.0(x)
8.5(x)
9.0(x)
8.0(x)
8.5(x)
9.0(x)
8.5(x)
9.0(x)
8.5(x)
9.0(x)
Not supported
8.0(x)
8.5(x)
9.0(x)
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Cisco MediaSense 9.0(x)
9.0(x)
9.0(x)
9.0(x)
9.0(x)
9.0(x)
8.5(2+)
9.0(x)
8.5(2+)9.0(x) 8.5(2+)
9.0(x)
8.5(2+)
9.0(x)
8.5(2+)
9.0(x)
9.0(x)
9.0(x)
9.0(x)
8.5(1+)
9.0(x)
9.0(x)
9.0(x)
8.5(1)+
9.0(x)
8.5(1+)9.0(x) Not supported
Not supported
Not supported
Cisco SocialMiner 8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
Not supported
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+) 9.0(x) 8.5(3+) 9.0(x) 8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+) 
9.0(x)
Cisco Finesse 8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)9.0(x) 8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
Not supported
8.5(3+) 9.0(x) 8.5(3+)
9.0(x)
8.5(3+) 9.0(x) 8.5(3+)
9.0(x)
8.5(3+)
9.0(x)
8.5(3+) 9.0(x) 8.5(3+)
9.0(x)
8.5(3+) 
9.0(x)
Cisco Unified Email Interaction Manager and Web Interaction Manager 4.4(1)+
4.4(1)+
4.4(1)+
4.3(2)+
4.3(2)+
4.4(1)+
4.3(2)+
4.3(2)+
4.3(2)+
4.3(2)+
4.3(2)+
4.4(1)+ 4.4(1) + Not supported
4.3(2)+
Not supported
4.3(2)+
Not supported
4.3(2)+
Not supported
4.3(2)+
4.4(1)+
Note Note: a) As an exception, the Cisco SmartPlay Solution Packs for Unified Communications (pre-configured bundles) for B200M2 and C210M2 (http://www.cisco.com/web/partners/incentives_and_promotions/cisco_smartplay_promo.html) are supported. Please see the Customer Collaboration/Contact Center Enterprise virtualization docwiki (UCCE link in the table above) for further detail.


TelePresence Applications

Application UC on UCS Specs-based Support
HP/IBM Specs-based Support
UC on UCS
Tested Reference Configurations (TRC)
Intel Xeon 56xx/75xx @ 2.53+ GHz Intel Xeon E7-xxxx @ 2.4+ GHz C210 M2
TRC #1
(DAS)
Cisco TelePresence Manager
  • 1.8.x
  • 1.9.0
  • 1.8.x
  • 1.9.0
  • 1.8.x
  • 1.9.0
Cisco TelePresence Multipoint Switch
  • 1.8.x
  • 1.9.0
  • 1.8.x
  • 1.9.0
  • 1.8.x
  • 1.9.0



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