Unified Communications Virtualization Supported Applications
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Revision as of 21:54, 15 December 2010
Version compatibility of virtualized Cisco Unified Communications applications with server/storage hardware options are listed below.
Note: Support information below is as of the release date of Cisco Unified Communications 8.5(1), which updated both 8.0 and 8.5 support policies.
Note: VMware is required for support as described at Unified Communications VMWare Requirements
All applications must use a supported Virtual Machine OVA template as described in Unified Communications Virtualization Downloads (including OVA/OVF Templates)
Application co-residency is supported as described in Unified Communications Virtualization Sizing Guidelines
Click on the application name for product-specific requirements and additional information, if any.
Legend
- "TRC" = "Tested Reference Configuration" as described in Unified Computing System Hardware.
| Application | B200 M2 TRC #1 | B200 M1 TRC #2 | C210 M2 TRC #1 | C210 M2 TRC #2 | C210 M1 TRC #1 | C210 M1 TRC #2 | C210 M1 TRC #3 | C200 M2 TRC #1
|
|---|---|---|---|---|---|---|---|---|
| Unified Communications Manager | 8.0(2) and higher | 8.0(2) and higher | 8.0(2) and higher | 8.0(2) and higher | 8.0(2) and higher | 8.0(2) and higher | 8.0(2) and higher | 8.5(1) and higher |
| Unified Communications Manager Business Edition 6000 | Not supported | Not supported | Not supported | Not supported | Not supported | Not supported | Not supported | 8.5(1) and higher
|
| Cisco Emergency Responder | 8.5(1) and higher | 8.5(1) and higher | 8.5(1) and higher | 8.5(1) and higher | 8.5(1) and higher | 8.5(1) and higher | 8.5(1) and higher | 8.5(1) and higher |
| Session Manager Edition | 8.5(1) and higher | 8.5(1) and higher | 8.5(1) and higher | 8.5(1) and higher | 8.5(1) and higher | 8.5(1) and higher | 8.5(1) and higher | Not supported |
| Unified Attendant Consoles | 8.0(3) and higher | Not supported | Not supported | Not supported | Not supported | Not supported | Not supported | Not supported |
| Cisco Unity Connection | 8.0(2) and higher | 8.0(2) and higher | 8.0(2) and higher | 8.0(2) and higher | 8.0(2) and higher | 8.0(2) and higher | 8.0(2) and higher | 8.0(2) and higher |
| Cisco Unity | 7.0(2) and higher | 7.0(2) and higher | Not Supported | 7.0(2) and higher | Not Supported | Not Supported | 7.0(2) and higher | Not supported |
| Cisco Unified Presence | 8.5 and higher | 8.0(2) and higher | 8.5 and higher | 8.5 and higher | 8.0(2) and higher | 8.0(2) and higher | 8.0(2) and higher | 8.5 and higher |
| Unified Contact Center Express / IP IVR (click to see supported OVAs and co-residency) | 8.5(1) and higher | 8.0(2) and higher | 8.5(1) and higher | 8.5(1) and higher | 8.0(2) and higher | 8.5(1) and higher | 8.5(1) and higher | 8.5(1) and higher |
| UC Management Suite (OM, SM, SSM, PM) | 7.1 and higher | 7.1 and higher | 7.1 and higher | 7.1 and higher | 7.1 and higher | 7.1 and higher | 7.1 and higher | 7.1 and higher |
| Unified Contact Center Enterprise (click to see supported OVAs and co-residency) | See below | See below | See below | See below | See below | See below | See below | See below |
| - Router, Logger, Rogger, Agent PG, MR PG, VRU PG, Administration and Data Server (AW, AW-CONFIG, AW-HDS, AW-HDS-DDS, HDS-DDS), Administration Client, Outbound Option with SIP Dialer, Support Tools | 8.0(2)/ 8.5(1) and higher | 8.0(2)/ 8.5(1) and higher | 8.0(2)/ 8.5(1) and higher | Not supported | Not supported | 8.0(2)/ 8.5(1) and higher | Not supported | Not supported |
| - Progger, Unified ICME/CCH/ICMH, Outbound Option with SCCP Dialer, Webview, EIM/WIM, Expert Advisor, RSM, Unified CRM Connector | Not supported | Not supported | Not supported | Not supported | Not supported | Not supported | Not supported | Not supported |
| Unified Intelligence Center (Note: see the preceding link for restrictions on supported OVAs and co-residency.) | 8.0(3) and higher | 8.0(3) and higher | 8.0(3) and higher | 8.0(3) and higher | 8.0(3) and higher | 8.0(3) and higher | 8.0(3) and higher | Not supported |
| Unified Customer Voice Portal (all components) (Note: see the preceding link for restrictions on supported OVAs and co-residency.) | 8.0(1) and higher | 8.0(1) and higher | Not supported | Not supported | Not supported | Not supported | Not supported | Not supported |
| Cisco MediaSense | Not supported | Not supported | 8.5(1) and higher | Not supported | 8.5(1) and higher | 8.5(1) and higher | Not supported | Not supported |
| Unified Contact Center Management Portal (Note: see the preceding link for restrictions on supported OVAs and co-residency.) | 8.0(2) and higher | 8.0(2) and higher | 8.0(2) and higher | Not supported | Not supported | 8.0(2) and higher | Not supported | Not supported |
| Cisco SocialMiner | Not supported | Not supported | 8.5(1) and higher | Not supported | Not supported | Not supported | Not supported | Not supported |
