Unified Communications Virtualization Supported Applications

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'''Go to: [[Guidelines to Edit UC Virtualization Pages|Guidelines to Edit UC Virtualization Pages]]'''<br>
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'''We have moved!'''
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----
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'''The new web address for this page is&nbsp;: '''[http://www.cisco.com/go/virtualized-collaboration  '''http://www.cisco.com/go/virtualized-collaboration ''']
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Version compatibility of virtualized Cisco Unified Communications applications with various server/storage hardware options are listed below.
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'''Please update your bookmark.'''
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*Support information below is as of the release date of '''Cisco Unified Communications 8.6(1)''', which updated '''8.0, 8.5 and 8.6''' support policies.
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*Ensure your deployment follows the rules listed [[High-level Checklist for Design and Implementation|here]].
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*Click on the application name for additional product-specific requirements and information (if any).
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*"TRC" = "Tested Reference Configuration" as described [[Unified Computing System Hardware|here]].
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<br>
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== Call Processing and System Management Applications<br> ==
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{| style="width: 1076px; height: 476px" class="wikitable FCK__ShowTableBorders"
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|-
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! rowspan="2" | Application
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! colspan="2" | [[Specification-Based Hardware Support]]
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! colspan="15" | [[Tested Reference Configurations (TRC)]]
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|- style="background: rgb(229,228,226)"
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! Intel Xeon 56xx/75xx @ 2.53+ GHz
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! Intel Xeon E7-xxxx @ 2.4+ GHz
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! B230 M2 <br>TRC #1 <br>(Diskless, ESXi 4.1+ only)
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! B440 M2 <br>TRC #1 <br>(Diskless, ESXi 4.1+ only)
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! B200 M2 <br>TRC #1 <br>(DAS+FC SAN)
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! B200 M2 <br>TRC #2 <br>(Diskless, ESXi 4.1+ only)
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! B200 M1 <br>TRC #1 <br>(DAS+FC SAN)
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! B200 M1 <br>TRC #2 <br>(Diskless, ESXi 4.1+ only)
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! C260 M2 <br>TRC #1 <br>(DAS)
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! C210 M2 <br>TRC #1 <br>(DAS)
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! C210 M2 <br>TRC #2 <br>(DAS+FC SAN)
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! C210 M2 <br>TRC #3 <br>(Diskless, ESXi 4.1+ only)
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! C210 M1 <br>TRC #1 <br>(DAS, single-VM)
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! C210 M1 <br>TRC #2 <br>(DAS)
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! C210 M1 <br>TRC #3 <br>(DAS+FC SAN)
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! C210 M1 <br>TRC #4 <br>(Diskless, ESXi 4.1+ only)
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! C200 M2 <br>TRC #1 <br>(DAS)
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<br>
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|-
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| Unified Communications Manager (1)
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<br>
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*8.0(2+)
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*8.5(x)
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*8.0(2+)
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*8.5(x)
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*8.6(x)
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*8.0(2+)
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*8.5(x)
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*8.6(x)
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*8.0(2+)
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*8.5(x)
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*8.6(x)
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*8.0(2+)
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*8.5(x)
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*8.6(x)
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*8.0(2+)
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*8.5(x)
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*8.6(x)
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*8.0(2+)
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*8.5(x)
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*8.6(x)
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*8.0(2+)
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*8.5(x)
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*8.6(x)
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*8.5(x)
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*8.6(x)
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|-
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| [[Cisco Unified Communications Manager Business Edition 6000|Unified Communications Manager Business Edition 6000]]
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| Not supported
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| Not supported
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| Not supported
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| Not supported
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| Not supported
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| Not supported
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*8.5(x)
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*8.6(x)
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<br>
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|-
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| Cisco Emergency Responder
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*8.5(x)
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*8.6(x)
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| Not supported
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| Not supported
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*8.5(x)
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*8.5(x)
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*8.6(x)
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*8.5(x)
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*8.5(x)
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*8.6(x)
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*8.5(x)
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*8.6(x)
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*8.5(x)
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*8.6(x)
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|-
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| Session Manager Edition
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*8.5(x)
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*8.6(x)
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*8.5(x)
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*8.6(x)
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*8.5(x)
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*8.6(x)
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*8.5(x)
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*8.6(x)
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*8.5(x)
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*8.5(x)
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*8.6(x)
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*8.5(x)
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*8.6(x)
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*8.5(x)
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*8.6(x)
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*8.5(x)
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*8.6(x)
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| Not supported
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<br>
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|-
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| Intercompany Media Engine
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*8.6(2+)
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*8.6(2+)
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*8.6(2+)
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*8.6(2+)
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Not supported
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|-
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| Unified Attendant Consoles
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*8.6(x)
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| Not supported
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| Not supported
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| Not supported
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*8.6(x)
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*8.6(x)
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*8.0(3)
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*8.6(x)
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*8.6(x)
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| Not supported
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*8.6(x)
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*8.6(x)
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*8.6(x)
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|-
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| UC Management Suite (OM, SM, SSM, PM)
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| 7.1 and later
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| 7.1 and later
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| 7.1 and later
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| 7.1 and later
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| 7.1 and later
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| 7.1 and later
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| 7.1 and later
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| 7.1 and later
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| Not supported
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| 7.1 and later
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| 7.1 and later
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| 7.1 and later
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| 7.1 and later
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| 7.1 and later
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| 7.1 and later
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| 7.1 and later
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| 7.1 and later
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|}
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<br>(1) Applicable for publishers, subscribers, standalone TFTP and standalone multicast MOH nodes.
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== Messaging and Presence Applications<br> ==
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{| style="width: 1076px; height: 476px" class="wikitable FCK__ShowTableBorders"
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|-
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! rowspan="2" | Application
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! colspan="2" | [[Specification-Based Hardware Support]]
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! colspan="15" | [[Tested Reference Configurations (TRC)]]
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|- style="background: rgb(229,228,226)"
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! Intel Xeon 56xx/75xx @ 2.53+ GHz
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! Intel Xeon E7-xxxx @ 2.4+ GHz
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! B230 M2 <br>TRC #1 <br>(Diskless, ESXi 4.1+ only)
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! B440 M2 <br>TRC #1 <br>(Diskless, ESXi 4.1+ only)
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! B200 M2 <br>TRC #1 <br>(DAS+FC SAN)
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! B200 M2 <br>TRC #2 <br>(Diskless, ESXi 4.1+ only)
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! B200 M1 <br>TRC #1 <br>(DAS+FC SAN)
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! B200 M1 <br>TRC #2 <br>(Diskless, ESXi 4.1+ only)
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! C260 M2 <br>TRC #1 <br>(DAS)
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! C210 M2 <br>TRC #1 <br>(DAS)
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! C210 M2 <br>TRC #2 <br>(DAS+FC SAN)
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! C210 M2 <br>TRC #3 <br>(Diskless, ESXi 4.1+ only)
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! C210 M1 <br>TRC #1 <br>(DAS, single-VM)
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! C210 M1 <br>TRC #2 <br>(DAS)
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! C210 M1 <br>TRC #3 <br>(DAS+FC SAN)
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! C210 M1 <br>TRC #4 <br>(Diskless, ESXi 4.1+ only)
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! C200 M2 <br>TRC #1 <br>(DAS)
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<br>
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|-
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| Cisco Unity Connection
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| 8.0(2) and later
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| 8.0(2) and later
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| 8.0(2) and later
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| 8.0(2) and later
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| 8.0(2) and later
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| 8.0(3) and later
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| 8.0(2) and later
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| 8.0(3) and later
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| 8.0(2) and later
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| 8.0(2) and later
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| 8.0(2) and later
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| 8.0(3) and later
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| 8.0(2) and later
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| 8.0(2) and later
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| 8.0(2) and later
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| 8.0(3) and later
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| 8.0(2) and later
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|-
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| Cisco Unity
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| 7.0(2) and later
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| 7.0(2) and later
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| 7.0(2) and later
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| 7.0(2) and later
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| 7.0(2) and later
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| 7.0(2) and later
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| 7.0(2) and later
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| 7.0(2) and later
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| 7.0(2) and later
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| 7.0(2) and later
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| 7.0(2) and later
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| 7.0(2) and later
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| 7.0(2) and later<br>
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-
| 7.0(2) and later
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| 7.0(2) and later
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| 7.0(2) and later<br>
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| Not supported
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|-
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| [[Virtualization for Cisco Unified Presence|Cisco Unified Presence]]
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| 8.6(1) and later
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| Not supported
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| Not supported
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| Not supported
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| 8.5 and later
+
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| 8.5 and later
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| 8.0(2) and later
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| 8.5 and later
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| Not supported
+
-
| 8.5 and later
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| 8.5 and later
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| 8.5 and later
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| 8.0(2) and later
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| 8.0(2) and later
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| 8.0(2) and later
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| 8.5 and later
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| 8.5 and later
+
-
|}
+
-
 
+
-
<br>
+
-
 
+
-
== Contact Center Applications<br> ==
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-
 
+
-
{| class="wikitable FCK__ShowTableBorders"
+
-
|-
+
-
! rowspan="2" | Application
+
-
! colspan="2" | [[Specification-Based Hardware Support]]
+
-
! colspan="15" | [[Tested Reference Configurations (TRC)]]
+
-
|- style="background: rgb(229,228,226)"
+
-
! Intel Xeon 56xx/75xx @ 2.53+ GHz
+
-
! Intel Xeon E7-xxxx @ 2.4+ GHz
+
-
! B230 M2 <br>TRC #1 <br>(Diskless, ESXi 4.1+ only)
+
-
! B440 M2 <br>TRC #1 <br>(Diskless, ESXi 4.1+ only)
+
-
! B200 M2 <br>TRC #1 <br>(DAS+FC SAN)
+
-
! B200 M2 <br>TRC #2 <br>(Diskless, ESXi 4.1+ only)
+
-
! B200 M1 <br>TRC #1 <br>(DAS+FC SAN)
+
-
! B200 M1 <br>TRC #2 <br>(Diskless, ESXi 4.1+ only)
+
-
! C260 M2 <br>TRC #1 <br>(DAS)
+
-
! C210 M2 <br>TRC #1 <br>(DAS)
+
-
! C210 M2 <br>TRC #2 <br>(DAS+FC SAN)
+
-
! C210 M2 <br>TRC #3 <br>(Diskless, ESXi 4.1+ only)
+
-
! C210 M1 <br>TRC #1 <br>(DAS, single-VM)
+
-
! C210 M1 <br>TRC #2 <br>(DAS)
+
-
! C210 M1 <br>TRC #3 <br>(DAS+FC SAN)
+
-
! C210 M1 <br>TRC #4 <br>(Diskless, ESXi 4.1+ only)
+
-
! C200 M2 <br>TRC #1 <br>(DAS)
+
-
<br>
+
-
 
+
-
|-
+
-
| [[Virtualization for Unified CCX|Unified Contact Center Express / IP IVR]] <br>
+
-
| 8.5(1) and later<br>
+
-
| 8.5(1) and later
+
-
| 8.5(1) and later
+
-
| 8.5(1) and later
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
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-
 
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-
| 8.0(2)SU2 and later
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
| 8.0(2)SU2 and later
+
-
| 8.5(1) and later
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
| 8.0(2)SU2 and later
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later&nbsp;
+
-
 
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
| 8.0(2)SU2 and later
+
-
| 8.5(1) and later
+
-
|-
+
-
| [http://docwiki.cisco.com/wiki/Virtualization_for_Unified_CCX#Virtualization_Support_for_Cisco_Unified_Workforce_Optimization_.28WFO.29_in_Unified_CCX_8.5 Cisco Unified Workforce Optimization (WFO), Quality Management (QM), and WorkForce Management (WFM)]
+
-
| 8.5(2) and later<br>
+
-
| 8.5(2) and later
+
-
| 8.5(2) and later
+
-
| 8.5(2) and later
+
-
| 8.5(2) and later
+
-
| 8.5(2) and later
+
-
| 8.5(2) and later
+
-
| 8.5(2) and later
+
-
| 8.5(2) and later
+
-
| 8.5(1) and later
+
-
| 8.5(1) and later
+
-
| 8.5(2) and later
+
-
| 8.5(1) and later
+
-
| 8.5(1) and later
+
-
| 8.5(1) and later
+
-
| 8.5(2) and later
+
-
| 8.5(2) and later
+
-
|-
+
-
| [[Unified Contact Center Enterprise]] <br>
+
-
| See below
+
-
| See below
+
-
| See below
+
-
| See below
+
-
| See below
+
-
| See below
+
-
| See below
+
-
| See below
+
-
| See below
+
-
| See below
+
-
| See below
+
-
| See below
+
-
| See below
+
-
| See below
+
-
| See below
+
-
| See below
+
-
| See below
+
-
|-
+
-
| - Router, Logger, Rogger, Agent PG, MR PG, VRU PG, Administration and Data Server (AW, AW-CONFIG, AW-HDS, AW-HDS-DDS, HDS-DDS), Administration Client, Outbound Option with SIP Dialer, Support Tool,&nbsp;limited/hybrid support for Unified ICME/CCH/ICMH
+
-
| Not supported'''(with note a)'''<br>
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
| Not supported
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
|-
+
-
| - Progger, Outbound Option with SCCP Dialer, Webview, Expert Advisor, RSM, Unified CRM Connector
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
|-
+
-
| [[Virtualization for Unified Intelligence Center|Unified Intelligence Center]] <br>
+
-
| 8.5(2) and later
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| 8.0(3) and later
+
-
| 8.5(2) and later&nbsp;
+
-
| 8.0(3) and later
+
-
| 8.5(2) and later
+
-
| Not supported
+
-
| 8.0(3) and later
+
-
| 8.0(3) and later
+
-
| 8.5(2) and later
+
-
| 8.0(3) and later
+
-
| 8.0(3) and later
+
-
| 8.0(3) and later
+
-
| 8.5(2) and later
+
-
| Not supported
+
-
|-
+
-
| [[Support for CCMP with UCCE on UCS Hardware|Unified Contact Center Management Portal]]&nbsp;
+
-
| Not supported<br>
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
| Not supported
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
|-
+
-
| [[Unified Customer Voice Portal]] (all components) <br>
+
-
| Not supported'''(with note a)'''<br>
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
|
+
-
*8.0(1) and later
+
-
*8.5(1) and later
+
-
 
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
|
+
-
*8.0(1) and later
+
-
*8.5(1) and later
+
-
 
+
-
|
+
-
*8.0(2) and later
+
-
*8.5(1) and later
+
-
 
+
-
| Not supported
+
-
|
+
-
*8.0(1) and later
+
-
*8.5(1) and later
+
-
 
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
|-
+
-
| [[Virtualization for Cisco MediaSense|Cisco MediaSense]]
+
-
| Not supported<br>
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| 8.5(2) and later
+
-
| 8.5(2) and later
+
-
| 8.5(2) and later
+
-
| 8.5(2) and later
+
-
| Not supported
+
-
| 8.5(1) and later
+
-
| Not supported
+
-
| Not supported
+
-
| 8.5(1) and later
+
-
| 8.5(1) and later
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
|-
+
-
| [[Virtualization for Cisco SocialMiner|Cisco SocialMiner]]
+
-
| 8.5(3) and later <br>
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
| Not supported
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
|-
+
-
| [[Virtualization for Cisco Finesse|Cisco Finesse]]
+
-
| 8.5(3) and later <br>
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
| Not supported
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
| 8.5(3) and later
+
-
|-
+
-
| [[Virtualization for Unified Email Interaction Manager - Web Interaction Manager|Cisco Unified Email Interaction Manager and Web Interaction Manager]]
+
-
| 4.4(1) and later
+
-
| Not supported
+
-
| Not supported
+
-
| Not supported
+
-
| 4.3(2) and later
+
-
| 4.3(2) and later
+
-
| 4.3(2) and later
+
-
| 4.3(2) and later
+
-
| Not supported
+
-
| 4.3(2) and later
+
-
| Not supported
+
-
| 4.3(2) and later
+
-
| Not supported
+
-
| 4.3(2) and later
+
-
| Not supported
+
-
| 4.3(2) and later
+
-
| 4.4(1) and&nbsp;later&nbsp;
+
-
|}
+
-
 
+
-
{{note| '''a)''' As an exception, the Cisco SmartPlay Solution Packs for Unified Communications (pre-configured bundles) for B200M2 and C210M2 (http://www.cisco.com/web/partners/incentives_and_promotions/cisco_smartplay_promo.html) are supported. Please see the Customer Collaboration/Contact Center Enterprise virtualization docwiki (UCCE link in the table above) for further detail.
+
-
}}
+
-
 
+
-
<br>
+
-
 
+
-
----
+
-
 
+
-
{| class="wikitable" border="1"
+
-
|-
+
-
! style="background-color: rgb(255,215,0)" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]]
+
-
|}
+

Latest revision as of 18:52, 23 January 2018

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