Unified Communications Virtualization Supported Applications

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| align="center" colspan="22" | [[Virtualization for Cisco Unified Work Force Optimization Suite for Cisco Unified Contact Center Express|See Virtualization for Cisco Unified Work Force Optimization Suite for Cisco Unified Contact Center Express]]<br>
| align="center" colspan="22" | [[Virtualization for Cisco Unified Work Force Optimization Suite for Cisco Unified Contact Center Express|See Virtualization for Cisco Unified Work Force Optimization Suite for Cisco Unified Contact Center Express]]<br>
|-
|-
-
| [[Virtualization for Unified CCE|Cisco Unified Contact Center Enterprise]] <br> <br>(Click [http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_Unified_Contact_Center_Enterprise_Release_9_and_earlier#Unified_Contact_Center_Enterprise_Support_for_Virtualization_on_the_VMware_vSphere_Platform here] for specifics about supported and nonsupported components) <br>
+
| [[Virtualization for Unified CCE|Cisco Unified Contact Center Enterprise]] <br>  
-
<br>  
+
| align="center" colspan="22" | See [[Virtualization for Unified CCE | Virtualization for Unified CCE]]
 +
<br>
-
| 9.0(x)<br>
 
-
| 9.0(x)<br>
 
-
| 9.0(x)<br>
 
-
|
 
-
8.0(2+)<br>8.5(x)
 
-
 
-
9.0(x)
 
-
 
-
| 8.0(2+)<br>8.5(x)<br>9.0(x)
 
-
| 8.5(x)<br>9.0(x)
 
-
|
 
-
8.0(2+)<br>8.5(x)
 
-
 
-
9.0(x)
 
-
 
-
| 8.0(2+)<br>8.5(x)<br>9.0(x)
 
-
|
 
-
8.0(2+)<br>8.5(x)
 
-
 
-
9.0(x)
 
-
 
-
|
 
-
8.0(2+)<br>8.5(x)
 
-
 
-
9.0(x)
 
-
 
-
|
 
-
8.0(2+)<br>8.5(x)
 
-
 
-
9.0(x)
 
-
 
-
| 8.5(x)<br>9.0(x)
 
-
| 8.5(x)<br>9.0(x)
 
-
| Not supported<br>
 
-
|
 
-
8.0(2+)<br>8.5(x)
 
-
 
-
9.0(x)
 
-
 
-
| Not supported<br>
 
-
| Not supported<br>
 
-
| Not supported<br>
 
-
| 8.0(2+)<br>8.5(x)<br>9.0(x)
 
-
| Not supported<br>
 
-
| Not supported<br>
 
-
| Not supported<br>
 
-
|-
 
-
| <br>
 
|-
|-
| [[Packaged_CCE|Cisco Packaged Contact Center Enterprise]]  
| [[Packaged_CCE|Cisco Packaged Contact Center Enterprise]]  
| align="center" colspan="22" | See [[Virtualization_for_Cisco_Packaged_CCE|Packaged CCE Technical Documentation Virtualization Specification]]
| align="center" colspan="22" | See [[Virtualization_for_Cisco_Packaged_CCE|Packaged CCE Technical Documentation Virtualization Specification]]
 +
<br>
 +
|-
|-
| [[Virtualization for Unified Intelligence Center|Cisco Unified Intelligence Center]]  
| [[Virtualization for Unified Intelligence Center|Cisco Unified Intelligence Center]]  
Line 1,188: Line 1,143:
|-
|-
| [[Virtualization for Unified Email Interaction Manager - Web Interaction Manager|Cisco Unified Email Interaction Manager and Web Interaction Manager]]  
| [[Virtualization for Unified Email Interaction Manager - Web Interaction Manager|Cisco Unified Email Interaction Manager and Web Interaction Manager]]  
-
| 4.4(1)+<br>
+
| align="center" colspan="22" | See [[Virtualization for Cisco Unified Email Interaction Manager -  Web Interaction Manager]]
-
| 4.4(1)+<br>
+
-
| 4.4(1)+<br>
+
-
| 4.3(2)+<br>
+
-
| 4.3(2)+ <br>
+
-
| 4.4(1)+<br>
+
-
| 4.3(2)+<br>
+
-
| 4.3(2)+ <br>
+
-
| 4.3(2)+ <br>
+
-
| 4.3(2)+<br>
+
-
| 4.3(2)+ <br>
+
-
| 4.4(1)+
+
-
| 4.4(1) +
+
-
| Not supported<br>
+
-
| 4.3(2)+ <br>
+
-
| Not supported<br>
+
-
| 4.3(2)+<br>
+
-
| Not supported <br>
+
-
| 4.3(2)+ <br>
+
-
| Not supported <br>
+
-
| 4.3(2)+ <br>
+
-
| 4.4(1)+ <br>
+
|}
|}

Latest revision as of 18:19, 22 May 2014

Go to: Guidelines to Edit UC Virtualization Pages


Contents

Introduction

This page documents UC application and version compatibility with virtualized hardware support models:

  • UC on UCS TRC
  • UC on UCS Specs-based
  • Third-party Server Specs-based

"Specs-based" used by itself refers to both UC on UCS Specs-based and Third-party Server Specs-based.

Support information is current through release date of Cisco Unified Communications 9.1(1).

Click on the application name for additional product-specific requirements and information (if any).


Call Processing Applications

Application
UC on UCS Specs-based
Third-party Server Specs-based
UC on UCS
Tested Reference Configurations (TRCs)
Intel Xeon 56xx/75xx @ 2.53+ GHz
Intel Xeon E7-28xx
E7-48xx
E7-88xx @ 2.4+ GHz
Intel
Xeon
E5-26xx
E5-46xx @ 2.50+ GHz
B440
M2
TRC#1
B230
M2
TRC #1
B200
M3
TRC #1
B200 M2 TRC #1
B200 M2 TRC #2
B200 M1 TRC #1
B200 M1 TRC #2
C260 M2 TRC #1
C240 M3 TRC #1
C220 M3 TRC #1
C220 M3 TRC #2
C210 M2 TRC #1
C210 M2 TRC #2
C210 M2 TRC #3
C210 M1 TRC #1
C210 M1 TRC #2
C210 M1 TRC #3
C210 M1 TRC #4
C200 M2 TRC #1
Unified Communications Manager See Virtualization for Cisco Unified Communications Manager (CUCM)
CUCM IM & Presence See Virtualization for CUCM - IM & Presence


Cisco Business Edition 6000 See Cisco Business Edition 6000
Emergency Responder See Virtualization for Cisco Emergency Responder


Session Manager Edition See Virtualization for Cisco Unified CM - Session Management Edition
Intercompany Media Engine See Virtualization for Cisco Intercompany Media Engine
Unified Attendant Consoles See Virtualization for Cisco Unified Attendant Consoles



System Management Applications

Application


Intel Xeon 56xx/75xx @ 2.53+ GHz
Intel Xeon E7-28xx
E7-48xx
E7-88xx @ 2.4+ GHz
Intel
Xeon
E5-26xx
E5-46xx @ 2.50+ GHz
B440 M2 TRC#1
B230 M2 TRC #1
B200 M3 TRC #1
B200 M2 TRC #1
B200 M2 TRC #2
B200 M1 TRC #1
B200 M1 TRC #2
C260 M2 TRC #1
C240 M3S TRC #1
C220 M3S TRC #1
C220 M3S TRC #2
C210 M2 TRC #1
C210 M2 TRC #2
C210 M2 TRC #3
C210 M1 TRC #1
C210 M1 TRC #2 C210 M1 TRC #3
C210 M1 TRC #4
C200 M2 TRC #1
Cores >



4, 6, 8
6, 8, 10
4, 6, 8
40
20
16
8
8
8
8
20
16
8
8
8
8
8
8
8
8
8
8
vRAM in GB >






128
128
94
46
46
34
34
128
94
62
30
46
46
46
10
34
34
34
22

vCPU
vRAM
vDisk






















UPM Up to 1K
1
2
30
4.3, 6.0+
  4.3, 6.0+ 
  4.3, 6.0+ 
  4.3, 6.0+ 
  4.3, 6.0+ 
  4.3, 6.0+ 
  4.3, 6.0+ 
  4.3, 6.0+ 
  4.3, 6.0+ 
  4.3, 6.0 + 
  4.3, 6.0+ 
  4.3, 6.0+ 
  4.3, 6.0+ 
  4.3, 6.0+ 
 4.3, 6.0+ 
  4.3, 6.0+ 
  4.3, 6.0+ 
  4.3, 6.0+ 
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
UPM 1K to 10K App
4
4
40
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
UPM 10K to 60K App
4
4
30
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
UPM 10K to 60K DB
4
8
120
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
UPM 10K to 60K App + DB (2 VMs)
8
12
150
No
4.3, 6.0+ *
4.3, 6.0+ *
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
No
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
4.3, 6.0+
 
























UPM 8.6/Linux for BE6000 1 2 30 8.6(2) 8.6(2) 8.6(2) 8.6(2) 8.6(2) 8.6(2) 8.6(2) 8.6(2) 8.6(2) 8.6(2) 8.6(2) 8.6(2) 8.6(2) 8.6(2) 8.6(2) 8.6(2) 8.6(2) 8.6(2) 8.6(2) 8.6(2) 8.6(2) 8.6(2)
UPM 9.0BE for BE6000 1 2 45 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1) 9.0(1), 9.1(1)
 

























UOM/SM Up to 1K
1
3
50
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
UOM 10K
2
8
72
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
UOM 45K
4
8
120
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
USM 10K
4
4
72
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
USM 45K
4
4
120
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
USSM 10K
1
4
60 6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
USSM 45K
2
4
72
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
UCMS 10K suite co-resident
8
16
320
No
6.0+ *
6.0+ *
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
6.0+
No
6.0+
6.0+
6.0+
6.0+
 

























PCP Up to 1K
1
2
90
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
PCP 1K to 10K
4
8
120
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
PCP 10K to 100K App
8
16
120
No 7.1+ *
7.1+ *
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
No
7.1+
7.1+
7.1+
7.1+
PCP 10K to 100K DB
8
16
120
No 7.1+ *
7.1+ *
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
No
7.1+
7.1+
7.1+
7.1+
PCP 100K to 150K App
8
16
150
No
7.1+ *
7.1+ *
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
No
7.1+
7.1+
7.1+
7.1+
PCP 100K to 150K DB
8
16
150
No
7.1+ *
7.1+ *
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
No
7.1+
7.1+
7.1+
7.1+
PCP 10K to 100K App + DB (2 VMs)
16
32
240
No
No
No
7.1+
7.1+
7.1+
No
No
No
No
7.1+
7.1+
No
No
No
No
No
No
No
No
No
No
PCP 100K to 150K App +DB (2 VMs)
16
32
300
No
No
No
7.1+
7.1+
7.1+
No
No
No
No
7.1+
7.1+
No
No
No
No
No
No
No
No
No
No
PCA Up to 1K
4
8
150
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
PCA 1K to 10K
8
16
200
No
7.1+ *
7.1+ *
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
7.1+
No
7.1+
7.1+
7.1+
7.1+
PCA 10K to 100K app
12
24
500
No
No No
7.1+
7.1+
7.1+
No No
No
No
7.1+
No
No
No
No
No
No
No
No
No
No
No
PCA 100K to 150K app
18
32
750
No
No
No
7.1+
7.1+
No
No
No
No
No
7.1+
No
No
No
No
No
No
No
No
No
No
No

Notes:

  1. ' * 'Requires 8 core configuation and sufficient vRAM (12G to 16G)
  2. Compatibility based on vCPU and vRAM requirements met by UCS platforms. NMTG/ECMBU does not formally certify hardware platforms.
  3. PCA = Prime Collaboration Assurance server  PCP = Prime Collaboration Provisioning server
  4. vDisk may require offboard resources due to size or performance.




Messaging and Presence Applications

Application
UC on UCS Specs-based
Third-party Server Specs-based
UC on UCS
Tested Reference Configurations (TRCs)
Intel Xeon 56xx/75xx @ 2.53+ GHz
Intel Xeon E7-28xx
E7-48xx
E7-88xx @ 2.4+ GHz
Intel
Xeon
E5-26xx
E5-46xx @ 2.53+ GHz
B440 M2 TRC#1
B230 M2 TRC #1
B200 M3 TRC #1
B200 M2 TRC #1
B200 M2 TRC #2
B200 M1 TRC #1
B200 M1 TRC #2
C260 M2 TRC #1
C240 M3 TRC #1
C220 M3 TRC #1
C220 M3 TRC #2
C210 M2 TRC #1
C210 M2 TRC #2
C210 M2 TRC #3
C210 M1 TRC #1
C210 M1 TRC #2
C210 M1 TRC #3
C210 M1 TRC #4
C200 M2 TRC #1
Unity Connection See Virtualization for Cisco Unity Connection
Unity See Virtualization for Cisco Unity
Unified Presence (1) See Virtualization for Cisco Unified Presence

(1) Note that Cisco Unified Presence 8.6 is the last version. This migrates to Cisco Unified Communications Manager - IM & Presence 9.0.

Contact Center Applications

Application
UC on UCS Specs-based
Third-party Server Specs-based
UC on UCS
Tested Reference Configurations (TRCs)
Intel Xeon 56xx/75xx @ 2.53+ GHz
Intel Xeon E7-28xx
E7-48xx
E7-88xx @ 2.4+ GHz
Intel
Xeon
E5-26xx
E5-46xx @ 2.53+ GHz
B440 M2 TRC#1
B230 M2 TRC #1
B200 M3 TRC #1
B200 M2 TRC #1
B200 M2 TRC #2
B200 M1 TRC #1
B200 M1 TRC #2
C260 M2 TRC #1
C240 M3 TRC #1
C220 M3 TRC #1
C220 M3 TRC #2
C210 M2 TRC #1
C210 M2 TRC #2
C210 M2 TRC #3
C210 M1 TRC #1
C210 M1 TRC #2
C210 M1 TRC #3
C210 M1 TRC #4
C200 M2 TRC #1
Cisco Unified Contact Center Express / IP IVR See Virtualization for Cisco Unified Contact Center Express
Cisco Unified Workforce Optimization (WFO), Quality Management (QM), and WorkForce Management (WFM) See Virtualization for Cisco Unified Work Force Optimization Suite for Cisco Unified Contact Center Express
Cisco Unified Contact Center Enterprise
See Virtualization for Unified CCE


Cisco Packaged Contact Center Enterprise See Packaged CCE Technical Documentation Virtualization Specification


Cisco Unified Intelligence Center See Virtualization for Cisco Unified Intelligence Center


Cisco Unified Contact Center Management Portal See Virtualization for Cisco Unified Contact Center Management Portal


Cisco Unified Customer Voice Portal See Virtualization for Cisco Unified Customer Voice Portal


Cisco MediaSense See Virtualization for Cisco MediaSense


Cisco SocialMiner See Virtualization for Cisco SocialMiner


Cisco Finesse See Virtualization for Cisco Finesse



Cisco Unified Email Interaction Manager and Web Interaction Manager See Virtualization for Cisco Unified Email Interaction Manager - Web Interaction Manager

TelePresence Applications

Application UC on UCS Specs-based Support
Third-party Server Specs-based Support
UC on UCS
Tested Reference Configurations (TRC)
Intel Xeon 56xx/75xx @ 2.53+ GHz Intel Xeon E7-xxxx @ 2.4+ GHz C210 M2
TRC #1
(DAS)
Cisco TelePresence Manager
  • 1.8.x
  • 1.9.0
  • 1.8.x
  • 1.9.0
  • 1.8.x
  • 1.9.0
Cisco TelePresence Multipoint Switch
  • 1.8.x
  • 1.9.0
  • 1.8.x
  • 1.9.0
  • 1.8.x
  • 1.9.0
Cisco TelePresence Management Suite
See Virtualization for Cisco TelePresence Management Suite
Cisco TelePresence Video Communication Server (Cisco VCS)
See Virtualization for Cisco TelePresence Video Communications Server
Cisco TelePresence Conductor
See Virtualization for Cisco TelePresence Conductor



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