Unified Communications Virtualization Supported Applications

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== Introduction  ==
== Introduction  ==
-
Version compatibility of virtualized Cisco Unified Communications applications with various server/storage hardware options are listed below.
+
This page documents UC application and version compatibility with [[UC Virtualization Supported Hardware | virtualized hardware support models]]:
 +
* UC on UCS TRC
 +
* UC on UCS Specs-based
 +
* HP/IBM Specs-based
-
*Support information below is as of the release date of '''Cisco Unified Communications 8.6(1)''', which updated '''8.0, 8.5 and 8.6''' support policies.
+
"Specs-based" used by itself refers to both UC on UCS Specs-based and HP/IBM Specs-based.
-
*Ensure your deployment follows the rules listed [[High-level Checklist for Design and Implementation|here]].
+
Support information is current through release date of '''Cisco Unified Communications 9.0(1)''', with updated information for '''8.0, 8.5, 8.6 and 9.0''' versions.
-
*Click on the application name for additional product-specific requirements and information (if any).
+
Click on the application name for additional product-specific requirements and information (if any).
-
*"TRC" = "Tested Reference Configuration" as described [[Unified Computing System Hardware|here]].
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<br>
-
 
+
-
<br>  
+
== Call Processing and System Management Applications  ==
== Call Processing and System Management Applications  ==
-
{| class="wikitable FCK__ShowTableBorders" style="width: 1076px; height: 476px"
+
{| class="wikitable FCK__ShowTableBorders" style="width: 1076px; height: 476px;"
|-
|-
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! rowspan="2" | Application  
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! rowspan="2" style="background: none repeat scroll 0% 0% rgb(229, 228, 226);" | <center>'''Application'''</center>
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! colspan="2" | [[Specification-Based Hardware Support]]  
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! colspan="3" style="background: none repeat scroll 0% 0% rgb(229, 228, 226);" | <center>[[UC Virtualization Supported Hardware|UC on UCS Specs-based]]</center> <center>[[UC Virtualization Supported Hardware|HP/IBM Specs-based]]</center>
-
! colspan="15" | [[Tested Reference Configurations (TRC)]]
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! colspan="19" style="background: none repeat scroll 0% 0% rgb(229, 228, 226);" | <center>[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|UC on UCS<br>Tested Reference Configurations (TRCs)]]</center>
-
|- style="background: rgb(229,228,226)"
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|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
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! Intel Xeon 56xx/75xx @ 2.53+ GHz  
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| <center>'''Intel Xeon 56xx/75xx @ 2.53+ GHz'''</center>
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! Intel Xeon E7-xxxx @ 2.4+ GHz  
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| <center>'''Intel Xeon E7-28xx<br>E7-48xx<br>E7-88xx @ 2.4+ GHz'''</center>
-
! B230 M2 <br>TRC #1 <br>(Diskless, ESXi 4.1+ only)
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| <center>'''Intel <br>Xeon<br> E5-26xx<br>E5-46xx @ 2.53+ GHz'''</center>
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! B440 M2 <br>TRC #1 <br>(Diskless, ESXi 4.1+ only)
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| <center>'''B440<br> M2<br> TRC#1'''</center>
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! B200 M2 <br>TRC #1 <br>(DAS+FC SAN)
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| <center>'''B230 <br>M2 <br>TRC #1'''</center>
-
! B200 M2 <br>TRC #2 <br>(Diskless, ESXi 4.1+ only)
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| <center>'''B200 <br>M3 <br>TRC #1'''</center>  
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! B200 M1 <br>TRC #1 <br>(DAS+FC SAN)
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| <center>'''B200 M2 TRC #1'''</center>  
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! B200 M1 <br>TRC #2 <br>(Diskless, ESXi 4.1+ only)
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| <center>'''B200 M2 TRC #2'''</center>  
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! C260 M2 <br>TRC #1 <br>(DAS)
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| <center>'''B200 M1 TRC #1'''</center>  
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! C210 M2 <br>TRC #1 <br>(DAS)  
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| <center>'''B200 M1 TRC #2'''</center>  
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! C210 M2 <br>TRC #2 <br>(DAS+FC SAN)
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| <center>'''C260 M2 TRC #1'''</center>  
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! C210 M2 <br>TRC #3 <br>(Diskless, ESXi 4.1+ only)
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| <center>'''C240 M3 TRC #1'''</center>  
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! C210 M1 <br>TRC #1 <br>(DAS, single-VM)
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| <center>'''C220 M3 TRC #1'''</center>  
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! C210 M1 <br>TRC #2 <br>(DAS)
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| <center>'''C220 M3 TRC #2 (BE6K only)'''</center>
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! C210 M1 <br>TRC #3 <br>(DAS+FC SAN)
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| <center>'''C210 M2 TRC #1'''</center>  
-
! C210 M1 <br>TRC #4 <br>(Diskless, ESXi 4.1+ only)
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| <center>'''C210 M2 TRC #2'''</center>  
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! C200 M2 <br>TRC #1 <br>(DAS)
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| <center>'''C210 M2 TRC #3'''</center>  
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<br>
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| <center>'''C210 M1 TRC #1'''</center>  
-
 
+
| <center>'''C210 M1 TRC #2'''</center>  
 +
| <center>'''C210 M1 TRC #3'''</center>  
 +
| <center>'''C210 M1 TRC #4'''</center>  
 +
| <center>'''C200 M2 TRC #1'''</center>
|-
|-
-
| Unified Communications Manager (1)  
+
|  
-
<br>
+
Unified Communications Manager (1)  
|  
|  
-
*8.0(2+)  
+
8.0(2+) 8.5(x) 8.6(x) 9.0(x)  
-
*8.5(x)  
+
-
*8.6(x)
+
|  
|  
-
*8.0(2+)  
+
8.0(2+) 8.5(x) 8.6(x) 9.0(x)  
-
*8.5(x)  
+
-
*8.6(x)
+
|  
|  
-
*8.0(2+)  
+
8.0(2+) 8.5(x) 8.6(x) 9.0(x)  
-
*8.5(x)  
+
-
*8.6(x)
+
|  
|  
-
*8.0(2+)  
+
8.0(2+) 8.5(x) 8.6(x) 9.0(x)  
-
*8.5(x)  
+
-
*8.6(x)
+
|  
|  
-
*8.0(2+)  
+
8.0(2+) 8.5(x) 8.6(x) 9.0(x)  
-
*8.5(x)  
+
-
*8.6(x)
+
|  
|  
-
*8.0(2+)  
+
8.0(2+) 8.5(x) 8.6(x) 9.0(x)  
-
*8.5(x)  
+
-
*8.6(x)
+
|  
|  
-
*8.0(2+)  
+
8.0(2+) 8.5(x) 8.6(x) 9.0(x)  
-
*8.5(x)  
+
-
*8.6(x)
+
|  
|  
-
*8.0(2+)  
+
8.0(2+) 8.5(x) 8.6(x) 9.0(x)  
-
*8.5(x)  
+
-
*8.6(x)
+
|  
|  
-
*8.0(2+)  
+
8.0(2+) 8.5(x) 8.6(x) 9.0(x)  
-
*8.5(x)  
+
-
*8.6(x)
+
|  
|  
-
*8.0(2+)  
+
8.0(2+) 8.5(x) 8.6(x) 9.0(x)  
-
*8.5(x)  
+
-
*8.6(x)
+
|  
|  
-
*8.0(2+)  
+
8.0(2+) 8.5(x) 8.6(x) 9.0(x)  
-
*8.5(x)  
+
-
*8.6(x)
+
|  
|  
-
*8.0(2+)  
+
8.0(2+) 8.5(x) 8.6(x) 9.0(x)  
-
*8.5(x)  
+
-
*8.6(x)
+
|  
|  
-
*8.0(2+)  
+
8.0(2+) 8.5(x) 8.6(x) 9.0(x)  
-
*8.5(x)  
+
-
*8.6(x)
+
|  
|  
-
*8.0(2+)  
+
8.0(2+) 8.5(x) 8.6(x) 9.0(x)  
-
*8.5(x)  
+
-
*8.6(x)
+
|  
|  
-
*8.0(2+)  
+
8.0(2+) 8.5(x) 8.6(x) 9.0(x)  
-
*8.5(x)  
+
-
*8.6(x)
+
|  
|  
-
*8.0(2+)  
+
8.0(2+) 8.5(x) 8.6(x) 9.0(x)  
-
*8.5(x)  
+
-
*8.6(x)
+
|  
|  
-
*8.5(x)  
+
8.0(2+) 8.5(x) 8.6(x) 9.0(x)  
-
*8.6(x)
+
 
 +
|
 +
8.0(2+) 8.5(x) 8.6(x) 9.0(x)
 +
 
 +
|
 +
8.0(2+) 8.5(x) 8.6(x) 9.0(x)
 +
 
 +
|
 +
8.0(2+) 8.5(x) 8.6(x) 9.0(x)
 +
 
 +
|
 +
8.0(2+) 8.5(x) 8.6(x) 9.0(x)
 +
 
 +
|
 +
8.5(x) 8.6(x) 9.0(x)  
|-
|-
-
| [[Cisco Unified Communications Manager Business Edition 6000|Unified Communications Manager Business Edition 6000]]
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
|  
|  
-
*8.5(x)
+
CUCM IM &amp; Presence
-
*8.6(x)
+
 +
| 9.0(x)
 +
| 9.0(x)
 +
| 9.0(x)
 +
| 9.0(x)
 +
| 9.0(x)
 +
| 9.0(x)
 +
| 9.0(x)
 +
| 9.0(x)
 +
| 9.0(x)
 +
| 9.0(x)
 +
| 9.0(x)
 +
| 9.0(x)
 +
| 9.0(x)
 +
| Not supported
 +
| 9.0(x)
 +
| 9.0(x)
 +
| 9.0(x)
 +
| 9.0(x)
 +
| 9.0(x)
 +
| 9.0(x)
 +
| 9.0(x)
 +
| 9.0(x)
<br>  
<br>  
|-
|-
-
| Cisco Emergency Responder
 
|  
|  
-
*8.5(x)
+
[[Cisco Unified Communications Manager Business Edition 6000|Unified Communications Manager Business Edition 6000]]
-
*8.6(x)
+
 
-
*8.7(x)
+
-
*9.0(x)
+
-
|
+
-
*8.7(x)
+
-
*9.0(x)
+
|  
|  
-
*8.7(x)
+
Not supported
-
*9.0(x)
+
 
|  
|  
-
*8.7(x)
+
Not supported
-
*9.0(x)
+
 
|  
|  
-
*8.5(x)
+
Not supported
-
*8.6(x)
+
 
-
*8.7(x)
+
-
*9.0(x)
+
|  
|  
-
*8.5(x)
+
Not supported
-
*8.6(x)
+
 
-
*8.7(x)
+
-
*9.0(x)
+
|  
|  
-
*8.5(x)
+
Not supported
-
*8.6(x)
+
 
-
*8.7(x)
+
-
*9.0(x)
+
|  
|  
-
*8.5(x)
+
Not supported
-
*8.6(x)
+
 
-
*8.7(x)
+
-
*9.0(x)
+
|  
|  
-
*8.7(x)
+
Not supported
-
*9.0(x)
+
 
|  
|  
-
*8.5(x)
+
Not supported
-
*8.6(x)
+
 
-
*8.7(x)
+
-
*9.0(x)
+
|  
|  
-
*8.5(x)
+
Not supported
-
*8.6(x)
+
 
-
*8.7(x)
+
-
*9.0(x)
+
|  
|  
-
*8.5(x)
+
Not supported
-
*8.6(x)
+
 
-
*8.7(x)
+
-
*9.0(x)
+
|  
|  
-
*8.5(x)
+
Not supported
-
*8.6(x)
+
 
-
*8.7(x)
+
-
*9.0(x)
+
|  
|  
-
*8.5(x)
+
Not supported
-
*8.6(x)
+
 
-
*8.7(x)
+
-
*9.0(x)
+
|  
|  
-
*8.5(x)
+
Not supported
-
*8.6(x)
+
 
-
*8.7(x)
+
-
*9.0(x)
+
|  
|  
-
*8.5(x)
+
8.6(x) 9.0(x)  
-
*8.6(x)
+
 
-
*8.7(x)
+
-
*9.0(x)
+
|  
|  
-
*8.5(x)
+
Not supported
-
*8.6(x)
+
 
-
*8.7(x)
+
-
*9.0(x)
+
-
|-
+
-
| Session Manager Edition
+
|  
|  
-
*8.5(x)
+
Not supported
-
*8.6(x)
+
|  
|  
-
*8.5(x)
+
Not supported
-
*8.6(x)
+
|  
|  
-
*8.5(x)
+
Not supported
-
*8.6(x)
+
|  
|  
-
*8.5(x)
+
Not supported
-
*8.6(x)
+
|  
|  
-
*8.5(x)
+
Not supported
-
*8.6(x)
+
|  
|  
-
*8.5(x)
+
Not supported
-
*8.6(x)
+
|  
|  
-
*8.5(x)  
+
8.5(x) 8.6(x) 9.0(x)  
-
*8.6(x)
+
 +
|-
|  
|  
-
*8.5(x)
+
Emergency Responder
-
*8.6(x)
+
|  
|  
-
*8.5(x)  
+
8.5(x) 8.6(x) 8.7(x) 9.0(x)  
-
*8.6(x)
+
|  
|  
-
*8.5(x)  
+
8.7(x) 9.0(x)  
-
*8.6(x)
+
 +
| Not supported
|  
|  
-
*8.5(x)  
+
8.7(x) 9.0(x)  
-
*8.6(x)
+
|  
|  
-
*8.5(x)  
+
8.7(x) 9.0(x)  
-
*8.6(x)
+
 +
| Not supported
|  
|  
-
*8.5(x)  
+
8.5(x) 8.6(x) 8.7(x) 9.0(x)  
-
*8.6(x)
+
|  
|  
-
*8.5(x)  
+
8.5(x) 8.6(x) 8.7(x) 9.0(x)  
-
*8.6(x)
+
|  
|  
-
*8.5(x)  
+
8.5(x) 8.6(x) 8.7(x) 9.0(x)  
-
*8.6(x)
+
|  
|  
-
*8.5(x)  
+
8.5(x) 8.6(x) 8.7(x) 9.0(x)
-
*8.6(x)
+
 
 +
|
 +
8.7(x) 9.0(x)  
| Not supported  
| Not supported  
-
<br>
+
| Not supported
 +
|
 +
Not supported
 +
 
 +
|
 +
8.5(x) 8.6(x) 8.7(x) 9.0(x)
 +
 
 +
|
 +
8.5(x) 8.6(x) 8.7(x) 9.0(x)
 +
 
 +
|
 +
8.5(x) 8.6(x) 8.7(x) 9.0(x)
 +
 
 +
|
 +
8.5(x) 8.6(x) 8.7(x) 9.0(x)
 +
 
 +
|
 +
8.5(x) 8.6(x) 8.7(x) 9.0(x)
 +
 
 +
|
 +
8.5(x) 8.6(x) 8.7(x) 9.0(x)
 +
 
 +
|
 +
8.5(x) 8.6(x) 8.7(x) 9.0(x)
 +
 
 +
|
 +
8.5(x) 8.6(x) 8.7(x) 9.0(x)
|-
|-
-
| Intercompany Media Engine
 
|  
|  
-
*8.6(2+)
+
Session Manager Edition
|  
|  
-
*8.6(2+)
+
8.5(x) 8.6(x) 9.0(x)  
|  
|  
-
*8.6(2+)
+
8.5(x) 8.6(x) 9.0(x)  
|  
|  
-
*8.6(2+)
+
8.5(x) 8.6(x) 9.0(x)  
|  
|  
-
*8.6(2+)
+
8.5(x) 8.6(x) 9.0(x)  
|  
|  
-
*8.6(2+)
+
8.5(x) 8.6(x) 9.0(x)  
|  
|  
-
*8.6(2+)
+
8.5(x) 8.6(x) 9.0(x)  
|  
|  
-
*8.6(2+)
+
8.5(x) 8.6(x) 9.0(x)  
|  
|  
-
*8.6(2+)
+
8.5(x) 8.6(x) 9.0(x)
 +
 
 +
|
 +
8.5(x) 8.6(x) 9.0(x)
 +
 
 +
|
 +
8.5(x) 8.6(x) 9.0(x)
 +
 
 +
|
 +
8.5(x) 8.6(x) 9.0(x)
 +
 
 +
|
 +
8.5(x) 8.6(x) 9.0(x)
 +
 
 +
|
 +
8.5(x) 8.6(x) 9.0(x)  
 +
 
 +
|
 +
Not supported
|  
|  
-
*8.6(2+)
+
8.5(x) 8.6(x) 9.0(x)  
|  
|  
-
*8.6(2+)
+
8.5(x) 8.6(x) 9.0(x)  
|  
|  
-
*8.6(2+)
+
8.5(x) 8.6(x) 9.0(x)  
|  
|  
-
*8.6(2+)
+
8.5(x) 8.6(x) 9.0(x)  
|  
|  
-
*8.6(2+)
+
8.5(x) 8.6(x) 9.0(x)  
|  
|  
-
*8.6(2+)
+
8.5(x) 8.6(x) 9.0(x)  
|  
|  
-
*8.6(2+)
+
8.5(x) 8.6(x) 9.0(x)  
|  
|  
Line 358: Line 349:
|-
|-
-
| Unified Attendant Consoles
 
|  
|  
-
*8.6(x)
+
Intercompany Media Engine
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
|  
|  
-
*8.6(x)
+
8.6(x) 9.0(x)  
|  
|  
-
*8.6(x)
+
8.6(x) 9.0(x)  
|  
|  
-
*8.0(3)  
+
8.6(x) 9.0(x)  
-
*8.6(x)
+
|  
|  
-
*8.6(x)
+
8.6(x) 9.0(x)  
-
| Not supported
 
|  
|  
-
*8.6(x)
+
8.6(x) 9.0(x)  
|  
|  
-
*8.6(x)
+
8.6(x) 9.0(x)  
|  
|  
-
*8.6(x)
+
8.6(x) 9.0(x)  
|  
|  
-
*8.6(x)
+
8.6(x) 9.0(x)  
|  
|  
-
*8.6(x)
+
8.6(x) 9.0(x)  
|  
|  
-
*8.6(x)
+
8.6(x) 9.0(x)  
|  
|  
-
*8.6(x)
+
8.6(x) 9.0(x)  
|  
|  
-
*8.6(x)
+
8.6(x) 9.0(x)  
-
|-
+
|  
-
| UC Management Suite (OM, SM, SSM, PM)  
+
8.6(x) 9.0(x)
-
| 7.1 and later
+
-
| 7.1 and later
+
-
| 7.1 and later
+
-
| 7.1 and later
+
-
| 7.1 and later
+
-
| 7.1 and later
+
-
| 7.1 and later
+
-
| 7.1 and later
+
-
| Not supported
+
-
| 7.1 and later
+
-
| 7.1 and later
+
-
| 7.1 and later
+
-
| 7.1 and later
+
-
| 7.1 and later
+
-
| 7.1 and later
+
-
| 7.1 and later
+
-
| 7.1 and later
+
-
|}
+
-
<br>(1) Applicable for publishers, subscribers, standalone TFTP and standalone multicast MOH nodes.
+
|
 +
Not supported
-
== Messaging and Presence Applications  ==
+
|
 +
8.6(x) 9.0(x)
-
{| class="wikitable FCK__ShowTableBorders" style="width: 1076px; height: 476px"
+
|  
-
|-
+
8.6(x) 9.0(x)  
-
! rowspan="2" | Application
+
-
! colspan="2" | [[Specification-Based Hardware Support]]
+
-
! colspan="15" | [[Tested Reference Configurations (TRC)]]
+
-
|- style="background: rgb(229,228,226)"
+
-
! Intel Xeon 56xx/75xx @ 2.53+ GHz
+
-
! Intel Xeon E7-xxxx @ 2.4+ GHz
+
-
! B230 M2 <br>TRC #1 <br>(Diskless, ESXi 4.1+ only)  
+
-
! B440 M2 <br>TRC #1 <br>(Diskless, ESXi 4.1+ only)
+
-
! B200 M2 <br>TRC #1 <br>(DAS+FC SAN)  
+
-
! B200 M2 <br>TRC #2 <br>(Diskless, ESXi 4.1+ only)
+
-
! B200 M1 <br>TRC #1 <br>(DAS+FC SAN)
+
-
! B200 M1 <br>TRC #2 <br>(Diskless, ESXi 4.1+ only)
+
-
! C260 M2 <br>TRC #1 <br>(DAS)
+
-
! C210 M2 <br>TRC #1 <br>(DAS)
+
-
! C210 M2 <br>TRC #2 <br>(DAS+FC SAN)
+
-
! C210 M2 <br>TRC #3 <br>(Diskless, ESXi 4.1+ only)
+
-
! C210 M1 <br>TRC #1 <br>(DAS, single-VM)
+
-
! C210 M1 <br>TRC #2 <br>(DAS)
+
-
! C210 M1 <br>TRC #3 <br>(DAS+FC SAN)
+
-
! C210 M1 <br>TRC #4 <br>(Diskless, ESXi 4.1+ only)
+
-
! C200 M2 <br>TRC #1 <br>(DAS)
+
-
<br>
+
-
|-
+
|  
-
| Cisco Unity Connection
+
8.6(x) 9.0(x)  
-
| 8.0(2) and later
+
-
| 8.0(2) and later
+
-
| 8.0(2) and later
+
-
| 8.0(2) and later
+
-
| 8.0(2) and later
+
-
| 8.0(3) and later
+
-
| 8.0(2) and later
+
-
| 8.0(3) and later
+
-
| 8.0(2) and later
+
-
| 8.0(2) and later
+
-
| 8.0(2) and later
+
-
| 8.0(3) and later
+
-
| 8.0(2) and later
+
-
| 8.0(2) and later
+
-
| 8.0(2) and later
+
-
| 8.0(3) and later
+
-
| 8.0(2) and later
+
-
|-
+
-
| Cisco Unity
+
-
| 7.0(2) and later
+
-
| 7.0(2) and later
+
-
| 7.0(2) and later
+
-
| 7.0(2) and later
+
-
| 7.0(2) and later
+
-
| 7.0(2) and later
+
-
| 7.0(2) and later
+
-
| 7.0(2) and later
+
-
| 7.0(2) and later
+
-
| 7.0(2) and later
+
-
| 7.0(2) and later
+
-
| 7.0(2) and later
+
-
| 7.0(2) and later<br>
+
-
| 7.0(2) and later
+
-
| 7.0(2) and later
+
-
| 7.0(2) and later<br>
+
-
| Not supported
+
-
|-
+
-
| Cisco Unified Presence
+
-
| 8.6(1) and later
+
-
| 8.6(4) and later
+
-
| 8.6(4) and later
+
-
| 8.6(4) and later
+
-
| 8.5 and later
+
-
| 8.5 and later
+
-
| 8.0(2) and later
+
-
| 8.5 and later
+
-
| 8.6(4) and later
+
-
| 8.5 and later
+
-
| 8.5 and later
+
-
| 8.5 and later
+
-
| 8.0(2) and later
+
-
| 8.0(2) and later
+
-
| 8.0(2) and later
+
-
| 8.5 and later
+
-
| 8.5 and later
+
-
|}
+
-
<br>
+
|
 +
8.6(x) 9.0(x)
-
== Contact Center Applications  ==
+
|
 +
8.6(x) 9.0(x)
-
{| class="wikitable FCK__ShowTableBorders"
+
|  
-
|-
+
8.6(x) 9.0(x)  
-
! rowspan="2" | Application
+
 
-
! colspan="2" | [[Specification-Based Hardware Support]]
+
|
-
! colspan="15" | [[Tested Reference Configurations (TRC)]]
+
8.6(x) 9.0(x)  
-
|- style="background: rgb(229,228,226)"
+
 
-
! Intel Xeon 56xx/75xx @ 2.53+ GHz
+
|
-
! Intel Xeon E7-xxxx @ 2.4+ GHz
+
Not supported
-
! B230 M2 <br>TRC #1 <br>(Diskless, ESXi 4.1+ only)  
+
-
! B440 M2 <br>TRC #1 <br>(Diskless, ESXi 4.1+ only)
+
-
! B200 M2 <br>TRC #1 <br>(DAS+FC SAN)  
+
-
! B200 M2 <br>TRC #2 <br>(Diskless, ESXi 4.1+ only)
+
-
! B200 M1 <br>TRC #1 <br>(DAS+FC SAN)
+
-
! B200 M1 <br>TRC #2 <br>(Diskless, ESXi 4.1+ only)
+
-
! C260 M2 <br>TRC #1 <br>(DAS)  
+
-
! C210 M2 <br>TRC #1 <br>(DAS)
+
-
! C210 M2 <br>TRC #2 <br>(DAS+FC SAN)
+
-
! C210 M2 <br>TRC #3 <br>(Diskless, ESXi 4.1+ only)
+
-
! C210 M1 <br>TRC #1 <br>(DAS, single-VM)  
+
-
! C210 M1 <br>TRC #2 <br>(DAS)
+
-
! C210 M1 <br>TRC #3 <br>(DAS+FC SAN)
+
-
! C210 M1 <br>TRC #4 <br>(Diskless, ESXi 4.1+ only)
+
-
! C200 M2 <br>TRC #1 <br>(DAS)
+
-
<br>
+
|-
|-
-
| [[Virtualization for Unified CCX|Unified Contact Center Express / IP IVR]] <br>
 
-
| 8.5(1) and later<br>
 
-
| 8.5(1) and later
 
-
| 8.5(1) and later
 
-
| 8.5(1) and later
 
|  
|  
-
*8.0(2) and later
+
Unified Attendant Consoles
-
*8.5(1) and later
+
-
| 8.0(2)SU2 and later
 
|  
|  
-
*8.0(2) and later
+
8.6(x)  
-
*8.5(1) and later
+
-
| 8.0(2)SU2 and later
 
-
| 8.5(1) and later
 
|  
|  
-
*8.0(2) and later
+
Not Supported
-
*8.5(1) and later
+
|  
|  
-
*8.0(2) and later
+
Not Supported
-
*8.5(1) and later
+
-
| 8.0(2)SU2 and later
 
|  
|  
-
*8.0(2) and later
+
Not Supported
-
*8.5(1) and later&nbsp;
+
|  
|  
-
*8.0(2) and later
+
Not Supported
-
*8.5(1) and later
+
|  
|  
-
*8.0(2) and later
+
Not Supported
-
*8.5(1) and later
+
-
| 8.0(2)SU2 and later
 
-
| 8.5(1) and later
 
-
|-
 
-
| [http://docwiki.cisco.com/wiki/Virtualization_for_Unified_CCX#Virtualization_Support_for_Cisco_Unified_Workforce_Optimization_.28WFO.29_in_Unified_CCX_8.5 Cisco Unified Workforce Optimization (WFO), Quality Management (QM), and WorkForce Management (WFM)]
 
-
| 8.5(2) and later<br>
 
-
| 8.5(2) and later
 
-
| 8.5(2) and later
 
-
| 8.5(2) and later
 
-
| 8.5(2) and later
 
-
| 8.5(2) and later
 
-
| 8.5(2) and later
 
-
| 8.5(2) and later
 
-
| 8.5(2) and later
 
-
| 8.5(1) and later
 
-
| 8.5(1) and later
 
-
| 8.5(2) and later
 
-
| 8.5(1) and later
 
-
| 8.5(1) and later
 
-
| 8.5(1) and later
 
-
| 8.5(2) and later
 
-
| 8.5(2) and later
 
-
|-
 
-
| [[Unified Contact Center Enterprise]] <br>
 
-
| See below
 
-
| See below
 
-
| See below
 
-
| See below
 
-
| See below
 
-
| See below
 
-
| See below
 
-
| See below
 
-
| See below
 
-
| See below
 
-
| See below
 
-
| See below
 
-
| See below
 
-
| See below
 
-
| See below
 
-
| See below
 
-
| See below
 
-
|-
 
-
| - Router, Logger, Rogger, Agent PG, MR PG, VRU PG, Administration and Data Server (AW, AW-CONFIG, AW-HDS, AW-HDS-DDS, HDS-DDS), Administration Client, Outbound Option with SIP Dialer, Support Tool,&nbsp;limited/hybrid support for Unified ICME/CCH/ICMH
 
-
| Not supported'''(with note a)'''<br>
 
-
| Not supported
 
-
| 8.0(2) and later <br>8.5(1) and later <br>
 
-
| 8.0(2) and later <br>8.5(1) and later <br>
 
|  
|  
-
*8.0(2) and later
+
8.6(x)  
-
*8.5(1) and later
+
|  
|  
-
*8.0(2) and later
+
8.6(x)  
-
*8.5(1) and later
+
|  
|  
-
*8.0(2) and later
+
8.0(3+) 8.6(x)  
-
*8.5(1) and later
+
|  
|  
-
*8.0(2) and later
+
8.6(x)  
-
*8.5(1) and later
+
-
| 8.0(2) and later <br>8.5(1) and later <br>
 
|  
|  
-
*8.0(2) and later
+
Not Supported
-
*8.5(1) and later
+
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
|  
|  
-
*8.0(2) and later
+
Not Supported
-
*8.5(1) and later
+
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
|-
 
-
| - Progger, Outbound Option with SCCP Dialer, Webview, Expert Advisor, RSM, Unified CRM Connector
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
-
|-
 
-
| [[Virtualization for Unified Intelligence Center|Unified Intelligence Center]] <br>
 
-
| 8.5(2) and later
 
-
| 8.5(2) and later
 
-
| 8.0(3) and later
 
-
| 8.0(3) and later
 
-
| 8.0(3) and later
 
-
| 8.5(2) and later&nbsp;
 
-
| 8.0(3) and later
 
-
| 8.5(2) and later
 
-
| 8.0(3) and later
 
-
| 8.0(3) and later
 
-
| 8.0(3) and later
 
-
| 8.5(2) and later
 
-
| 8.0(3) and later
 
-
| 8.0(3) and later
 
-
| 8.0(3) and later
 
-
| 8.5(2) and later
 
-
| Not supported
 
-
|-
 
-
| [[Support for CCMP with UCCE on UCS Hardware|Unified Contact Center Management Portal]]&nbsp;
 
-
| Not supported<br>
 
-
| Not supported
 
-
| 8.0(2) and later <br>8.5(1) and later <br>
 
-
| 8.0(2) and later <br>8.5(1) and later&nbsp;<br>
 
|  
|  
-
*8.0(2) and later
+
Not Supported
-
*8.5(1) and later
+
|  
|  
-
*8.0(2) and later
+
Not Supported
-
*8.5(1) and later
+
|  
|  
-
*8.0(2) and later
+
8.6(x)  
-
*8.5(1) and later
+
|  
|  
-
*8.0(2) and later
+
8.6(x)  
-
*8.5(1) and later
+
-
| 8.0(2) and later <br>8.5(1) and later <br>
 
|  
|  
-
*8.0(2) and later
+
8.6(x)  
-
*8.5(1) and later
+
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
|  
|  
-
*8.0(2) and later
+
8.6(x)  
-
*8.5(1) and later
+
 
 +
|
 +
8.6(x)
 +
 
 +
|
 +
8.6(x)
 +
 
 +
|
 +
8.6(x)
 +
 
 +
|
 +
8.6(x)  
-
| Not supported
 
-
| Not supported
 
-
| Not supported
 
|-
|-
-
| [[Unified Customer Voice Portal]] (all components) <br>
 
-
| Not supported'''(with note a)'''<br>
 
-
| Not supported
 
-
| 8.0(1) and later <br>8.5(1) and later <br>
 
-
| 8.0(1) and later <br>8.5(1) and later <br>
 
|  
|  
-
*8.0(1) and later
+
Prime UC Management Suite (OM, SM, PM, SSM)  
-
*8.5(1) and later
+
|  
|  
-
*8.0(2) and later
+
7.1 and later  
-
*8.5(1) and later
+
|  
|  
-
*8.0(1) and later
+
7.1 and later  
-
*8.5(1) and later
+
|  
|  
-
*8.0(2) and later
+
8.5 and later  
-
*8.5(1) and later
+
-
| 8.0(1) and later <br>8.5(1) and later
 
|  
|  
-
*8.0(1) and later
+
7.1 and later  
-
*8.5(1) and later
+
 +
|
 +
7.1 and later
 +
 +
|
 +
8.5 and later
 +
 +
|
 +
7.1 and later
 +
 +
|
 +
7.1 and later
 +
 +
|
 +
7.1 and later
 +
 +
|
 +
7.1 and later
 +
 +
|
 +
Not supported
 +
 +
|
 +
8.5 and later
 +
 +
|
 +
8.5 and later
 +
 +
|
 +
Not supported
 +
 +
|
 +
7.1 and later
 +
 +
|
 +
7.1 and later
 +
 +
|
 +
7.1 and later
 +
 +
|
 +
7.1 and later
 +
 +
|
 +
7.1 and later
 +
 +
|
 +
7.1 and later
 +
 +
|
 +
7.1 and later
 +
 +
|
 +
7.1 and later
 +
 +
|}
 +
 +
(1) Applicable for CUCM publishers, subscribers, standalone TFTP and standalone multicast MOH nodes. Note that certain other platforms are allowed for Cisco Unified Communications Manager when deployed as part of the Cisco Mobile Ready Net (MRN) solution.
 +
 +
*[http://www.cisco.com/web/strategy/government/mobile_fixed_wireless.html Click here] for Cisco MRN overview.
 +
*[http://www.cisco.com/web/strategy/docs/gov/cucm_on_cisco_authorized.pdf Click here] for CUCM authorized platforms when part of Cisco MRN.
 +
 +
== Messaging and Presence Applications  ==
 +
 +
{| class="wikitable FCK__ShowTableBorders" style="width: 1076px; height: 476px;"
 +
|-
 +
! rowspan="2" style="background: none repeat scroll 0% 0% rgb(229, 228, 226);" | <center>'''Application'''</center>
 +
! colspan="3" style="background: none repeat scroll 0% 0% rgb(229, 228, 226);" | <center>[[UC Virtualization Supported Hardware|UC on UCS Specs-based]]</center> <center>[[UC Virtualization Supported Hardware|HP/IBM Specs-based]]</center>
 +
! colspan="19" style="background: none repeat scroll 0% 0% rgb(229, 228, 226);" | <center>[[UC Virtualization Supported Hardware#Table 1 - UC on UCS TRCs|UC on UCS<br>Tested Reference Configurations (TRCs)]]</center>
 +
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 +
| <center>'''Intel Xeon 56xx/75xx @ 2.53+ GHz'''</center>
 +
| <center>'''Intel Xeon E7-28xx<br>E7-48xx<br>E7-88xx @ 2.4+ GHz'''</center>
 +
| <center>'''Intel <br>Xeon<br> E5-26xx<br>E5-46xx @ 2.53+ GHz'''</center>
 +
| <center>'''B440 M2 TRC#1'''</center>
 +
| <center>'''B230 M2 TRC #1'''</center>
 +
| <center>'''B200 M3 TRC #1'''</center>
 +
| <center>'''B200 M2 TRC #1'''</center>
 +
| <center>'''B200 M2 TRC #2'''</center>
 +
| <center>'''B200 M1 TRC #1'''</center>
 +
| <center>'''B200 M1 TRC #2'''</center>
 +
| <center>'''C260 M2 TRC #1'''</center>
 +
| <center>'''C240 M3 TRC #1'''</center>
 +
| <center>'''C220 M3 TRC #1'''</center>
 +
| <center>'''C220 M3 TRC #2 (BE6K only)'''</center>
 +
| <center>'''C210 M2 TRC #1'''</center>
 +
| <center>'''C210 M2 TRC #2'''</center>
 +
| <center>'''C210 M2 TRC #3'''</center>
 +
| <center>'''C210 M1 TRC #1'''</center>
 +
| <center>'''C210 M1 TRC #2'''</center>
 +
| <center>'''C210 M1 TRC #3'''</center>
 +
| <center>'''C210 M1 TRC #4'''</center>
 +
| <center>'''C200 M2 TRC #1'''</center>
 +
|-
 +
| Unity Connection
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)<br>9.0(x) <br>
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)<br>9.0(x) <br>
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)<br>9.0(x)
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)<br>9.0(x) <br>
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)<br>9.0(x) <br>
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)<br>9.0(x) <br>
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)<br>9.0(x) <br>
 +
| 8.0(3+)<br>8.5(x)<br>8.6(x)<br>9.0(x) <br>
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)<br>9.0(x) <br>
 +
| 8.0(3+)<br>8.5(x)<br>8.6(x)<br>9.0(x) <br>
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)<br>9.0(x) <br>
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)<br>9.0(x) <br>
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)<br>9.0(x) <br>
 +
| Not supported<br>
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)<br>9.0(x) <br>
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)<br>9.0(x) <br>
 +
| 8.0(3+)<br>8.5(x)<br>8.6(x)<br>9.0(x)<br>
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)<br>9.0(x) <br>
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)<br>9.0(x) <br>
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)<br>9.0(x) <br>
 +
| 8.0(3+)<br>8.5(x)<br>8.6(x)<br>9.0(x)<br>
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)<br>9.0(x) <br>
 +
|-
 +
| Unity
 +
| 7.0(2) and later
 +
| 7.0(2) and later
 +
| 7.0(2) and later
 +
| 7.0(2) and later
 +
| 7.0(2) and later
 +
| 7.0(2) and later
 +
| 7.0(2) and later
 +
| 7.0(2) and later
 +
| 7.0(2) and later
 +
| 7.0(2) and later
 +
| 7.0(2) and later
 +
| 7.0(2) and later
 +
| 7.0(2) and later
| Not supported  
| Not supported  
-
| Not supported
+
| 7.0(2) and later
-
| Not supported
+
| 7.0(2) and later
-
| Not supported
+
| 7.0(2) and later
-
| Not supported
+
| 7.0(2) and later
-
| Not supported
+
| 7.0(2) and later
 +
| 7.0(2) and later
 +
| 7.0(2) and later
| Not supported
| Not supported
|-
|-
-
| [[Virtualization for Cisco MediaSense|Cisco MediaSense]]
+
| Unified Presence (1)
-
| Not supported<br>
+
| 8.6(x)
 +
| 8.6(4+)
 +
| 8.6(4+)
 +
| 8.6(4+)
 +
| 8.6(4+)
 +
| 8.6(4+)
 +
| 8.5(x)<br>8.6(x)
 +
| 8.5(x)<br>8.6(x)
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)
 +
| 8.5(x)<br>8.6(x)
 +
| 8.6(4+)
 +
| 8.6(4+)
 +
| 8.6(4+)
| Not supported  
| Not supported  
 +
| 8.5(x)<br>8.6(x)
 +
| 8.5(x)<br>8.6(x)
 +
| 8.5(x)<br>8.6(x)
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)
 +
| 8.0(2+)<br>8.5(x)<br>8.6(x)
 +
| 8.5(x)<br>8.6(x)
 +
| 8.5(x)<br>8.6(x)
 +
|}
 +
 +
(1) Note that Cisco Unified Presence 8.6 is the last version. This migrates to Cisco Unified Communications Manager - IM &amp; Presence 9.0. <br>
 +
 +
== Contact Center Applications  ==
 +
 +
{| class="wikitable FCK__ShowTableBorders" style="width: 1076px; height: 476px;"
 +
|-
 +
! rowspan="2" style="background: none repeat scroll 0% 0% rgb(229, 228, 226);" | <center>'''Application'''</center>
 +
! colspan="3" style="background: none repeat scroll 0% 0% rgb(229, 228, 226);" | <center>[[UC Virtualization Supported Hardware|UC on UCS Specs-based]]</center> <center>[[UC Virtualization Supported Hardware|HP/IBM Specs-based]]</center>
 +
! colspan="19" style="background: none repeat scroll 0% 0% rgb(229, 228, 226);" | <center>[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|UC on UCS<br>Tested Reference Configurations (TRCs)]]</center>
 +
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 +
| <center>'''Intel Xeon 56xx/75xx @ 2.53+ GHz'''</center>
 +
| <center>'''Intel Xeon E7-28xx<br>E7-48xx<br>E7-88xx @ 2.4+ GHz'''</center>
 +
| <center>'''Intel <br>Xeon<br> E5-26xx<br>E5-46xx @ 2.53+ GHz'''</center>
 +
| <center>'''B440 M2 TRC#1'''</center>
 +
| <center>'''B230 M2 TRC #1'''</center>
 +
| <center>'''B200 M3 TRC #1'''</center>
 +
| <center>'''B200 M2 TRC #1'''</center>
 +
| <center>'''B200 M2 TRC #2'''</center>
 +
| <center>'''B200 M1 TRC #1'''</center>
 +
| <center>'''B200 M1 TRC #2'''</center>
 +
| <center>'''C260 M2 TRC #1'''</center>
 +
| <center>'''C240 M3 TRC #1'''</center>
 +
| <center>'''C220 M3 TRC #1'''</center>
 +
| <center>'''C220 M3 TRC #2 (BE6K only)'''</center>
 +
| <center>'''C210 M2 TRC #1'''</center>
 +
| <center>'''C210 M2 TRC #2'''</center>
 +
| <center>'''C210 M2 TRC #3'''</center>
 +
| <center>'''C210 M1 TRC #1'''</center>
 +
| <center>'''C210 M1 TRC #2'''</center>
 +
| <center>'''C210 M1 TRC #3'''</center>
 +
| <center>'''C210 M1 TRC #4'''</center>
 +
| <center>'''C200 M2 TRC #1'''</center>
 +
|-
 +
| [[Virtualization for Unified CCX|Unified Contact Center Express / IP IVR]]
 +
| 8.5(x)<br>9.0(x)
 +
| 8.5(x)<br>9.0(x)
 +
| 8.5(x)<br>9.0(x)
 +
| 8.5(x)<br>9.0(x)
 +
| 8.5(x)<br>9.0(x)
 +
| 8.5(x)<br>9.0(x)
 +
| 8.0(2+)<br>8.5(x)<br>9.0(x)
 +
| 8.0(2) SU2 and later
 +
| 8.0(2+)<br>8.5(x)<br>9.0(x)
 +
| 8.0(2) SU2 and later
 +
| 8.5(x)<br>9.0(x)
 +
| 8.5(x)<br>9.0(x)
 +
| 8.5(x)<br>9.0(x)
| Not supported  
| Not supported  
 +
| 8.0(2+)<br>8.5(x)<br>9.0(x)
 +
| 8.0(2+)<br>8.5(x)<br>9.0(x)
 +
| 8.0(2) SU2 and later
 +
| 8.0(2+)<br>8.5(x)<br>9.0(x)
 +
| 8.0(2+)<br>8.5(x)<br>9.0(x)
 +
| 8.0(2+)<br>8.5(x)<br>9.0(x)
 +
| 8.0(2) SU2 and later
 +
| 8.5(x)<br>9.0(x)
 +
|-
 +
| [http://docwiki.cisco.com/wiki/Virtualization_for_Unified_CCX#Virtualization_Support_for_Cisco_Unified_Workforce_Optimization_.28WFO.29_in_Unified_CCX_8.5 Cisco Unified Workforce Optimization (WFO), Quality Management (QM), and WorkForce Management (WFM)]
 +
| 8.5(2) and later
 +
| 8.5(2) and later
 +
| Not supported
 +
| 8.5(2) and later
 +
| 8.5(2) and later
| Not supported  
| Not supported  
| 8.5(2) and later  
| 8.5(2) and later  
Line 776: Line 738:
| 8.5(2) and later  
| 8.5(2) and later  
| 8.5(2) and later  
| 8.5(2) and later  
-
| 8.5(1) and later
+
| Not supported
| Not supported  
| Not supported  
| Not supported  
| Not supported  
| 8.5(1) and later  
| 8.5(1) and later  
| 8.5(1) and later  
| 8.5(1) and later  
-
| Not supported  
+
| 8.5(2) and later
-
| Not supported  
+
| 8.5(1) and later
-
| Not supported
+
| 8.5(1) and later
 +
| 8.5(1) and later
 +
| 8.5(2) and later
 +
| 8.5(2) and later
 +
<br>
 +
 
 +
|-
 +
| [[Unified Contact Center Enterprise]] <br>
 +
| See below<br>
 +
| See below<br>
 +
| See below<br>
 +
| See below<br>
 +
| See below<br>
 +
| See below<br>
 +
| See below<br>
 +
| See below<br>
 +
| See below<br>
 +
| See below<br>
 +
| See below<br>
 +
| See below<br>
 +
| See below<br>
 +
| See below<br>
 +
| See below<br>
 +
| See below <br>
 +
| See below<br>
 +
| See below<br>
 +
| See below<br>
 +
| See below<br>
 +
| See below<br>
 +
| See below<br>
 +
|-
 +
|
 +
*Router, Logger, Rogger
 +
*Agent PG, MR PG, VRU PG
 +
*Administration and Data Server (AW, AW-CONFIG, AW-HDS, AW-HDS-DDS, HDS-DDS)
 +
*Administration Client
 +
*Outbound Option with SIP Dialer
 +
*Support Tools
 +
*limited/hybrid support for Unified ICME/CCH/ICMH
 +
 
 +
| Not supported '''(with note a)'''<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| 8.0(2+)<br>8.5(x)<br>
 +
| 8.0(2+)<br>8.5(x)<br>
 +
| Not supported<br>
 +
|
 +
8.0(2+)<br>8.5(x)<br>
 +
 
 +
| 8.0(2+)<br>8.5(x)<br>
 +
| 8.0(2+)<br>8.5(x)<br>
 +
| 8.0(2+)<br>8.5(x)<br>
 +
| 8.0(2+)<br>8.5(x)<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| 8.0(2+)<br>8.5(x)<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| 8.0(2+)<br>8.5(x)<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
|-
 +
|
 +
*Progger
 +
*Outbound Option with SCCP Dialer
 +
*Webview
 +
*Expert Advisor
 +
*RSM
 +
*Unified CRM Connector
 +
 
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
|-
 +
| [[Virtualization for Unified Intelligence Center|Unified Intelligence Center]] <br>
 +
| 8.5(2) and later <br>
 +
| 8.5(2) and later <br>
 +
| Not supported<br>
 +
| 8.0(3) and later<br>
 +
| 8.0(3) and later<br>
 +
| Not supported<br>
 +
| 8.0(3) and later<br>
 +
| 8.5(2) and later<br>
 +
| 8.0(3) and later<br>
 +
| 8.5(2) and later<br>
 +
| 8.0(3) and later <br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| 8.0(3) and later <br>
 +
| 8.0(3) and later <br>
 +
| 8.5(2) and later<br>
 +
| 8.0(3) and later <br>
 +
| 8.0(3) and later <br>
 +
| 8.0(3) and later <br>
 +
| 8.5(2) and later<br>
 +
| Not supported<br>
 +
|-
 +
| [[Support for CCMP with UCCE on UCS Hardware|Unified Contact Center Management Portal]]
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| 8.0(2+)<br>8.5(x)<br> <br>
 +
| 8.0(2+)<br>8.5(x)<br> <br>
 +
| Not supported<br>
 +
| 8.0(2+)<br>8.5(x)<br>
 +
| 8.0(2+)<br>8.5(x)<br>
 +
| 8.0(2+)<br>8.5(x)<br>
 +
| 8.0(2+)<br>8.5(x)<br>
 +
| 8.0(2+)<br>8.5(x)<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| 8.0(2+)<br>8.5(x)<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| 8.0(2+)<br>8.5(x)<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
|-
 +
| [[Unified Customer Voice Portal]] (all components) <br>
 +
| Not supported '''(with note a)'''<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| 8.0(2+)<br>8.5(x)<br>
 +
| 8.0(2+)<br>8.5(x)<br>
 +
| Not supported<br>
 +
| 8.0(x)<br>8.5(x)<br>
 +
| 8.0(x)<br>8.5(x)<br>
 +
| 8.0(x)<br>8.5(x)<br>
 +
| 8.0(2+)<br>8.5(x)<br>
 +
| 8.0(x)<br>8.5(x)<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| 8.0(x)<br>8.5(x)<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
|-
 +
| [[Virtualization for Cisco MediaSense|Cisco MediaSense]]
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| 8.5(2) and later<br>
 +
| 8.5(2) and later<br>
 +
| 8.5(2) and later<br>
 +
| 8.5(2) and later<br>
 +
| 8.5(2) and later<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| 8.5(1) and later<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| 8.5(1) and later<br>
 +
| 8.5(1) and later<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
|-
|-
| [[Virtualization for Cisco SocialMiner|Cisco SocialMiner]]  
| [[Virtualization for Cisco SocialMiner|Cisco SocialMiner]]  
 +
| 8.5(3) and later <br>
 +
| 8.5(3) and later <br>
 +
| Not supported<br>
 +
| 8.5(3) and later <br>
 +
| 8.5(3) and later <br>
 +
| Not supported<br>
 +
| 8.5(3) and later <br>
 +
| 8.5(3) and later <br>
 +
| 8.5(3) and later <br>
 +
| 8.5(3) and later <br>
 +
| 8.5(3) and later <br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| 8.5(3) and later<br>
 +
| 8.5(3) and later<br>
 +
| 8.5(3) and later<br>
 +
| 8.5(3) and later<br>
 +
| 8.5(3) and later<br>
 +
| 8.5(3) and later<br>
 +
| 8.5(3) and later<br>
| 8.5(3) and later <br>
| 8.5(3) and later <br>
-
| 8.5(3) and later <br>
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
|-
|-
| [[Virtualization for Cisco Finesse|Cisco Finesse]]  
| [[Virtualization for Cisco Finesse|Cisco Finesse]]  
 +
| 8.5(3) and later <br>
 +
| 8.5(3) and later <br>
 +
| Not supported<br>
 +
| 8.5(3) and later <br>
 +
| 8.5(3) and later <br>
 +
| Not supported<br>
 +
| 8.5(3) and later<br>
 +
| 8.5(3) and later<br>
 +
| 8.5(3) and later<br>
 +
| 8.5(3) and later<br>
 +
| 8.5(3) and later <br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| Not supported<br>
 +
| 8.5(3) and later<br>
 +
| 8.5(3) and later<br>
 +
| 8.5(3) and later<br>
 +
| 8.5(3) and later<br>
 +
| 8.5(3) and later<br>
 +
| 8.5(3) and later<br>
 +
| 8.5(3) and later<br>
| 8.5(3) and later <br>
| 8.5(3) and later <br>
-
| 8.5(3) and later <br>
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
-
| 8.5(3) and later
 
|-
|-
| [[Virtualization for Unified Email Interaction Manager - Web Interaction Manager|Cisco Unified Email Interaction Manager and Web Interaction Manager]]  
| [[Virtualization for Unified Email Interaction Manager - Web Interaction Manager|Cisco Unified Email Interaction Manager and Web Interaction Manager]]  
-
| 4.4(1) and later  
+
| 4.4(1) and later<br>
-
| 4.4(1) and later  
+
| 4.4(1) and later<br>
-
| 4.3(2) and later  
+
| Not supported<br>
-
| 4.3(2) and later  
+
| 4.3(2) and later <br>
-
| 4.3(2) and later  
+
| 4.3(2) and later <br>
-
| 4.3(2) and later  
+
| Not supported<br>
-
| 4.3(2) and later  
+
| 4.3(2) and later <br>
-
| 4.3(2) and later  
+
| 4.3(2) and later <br>
-
| 4.3(2) and later  
+
| 4.3(2) and later <br>
-
| 4.3(2) and later  
+
| 4.3(2) and later <br>
-
| Not supported  
+
| 4.3(2) and later <br>
-
| 4.3(2) and later  
+
| Not supported<br>
-
| Not supported  
+
| Not supported<br>
-
| 4.3(2) and later  
+
| Not supported<br>
-
| Not supported  
+
| 4.3(2) and later <br>
-
| 4.3(2) and later  
+
| Not supported<br>
-
| 4.4(1) and&nbsp;later&nbsp;
+
| 4.3(2) and later <br>
 +
| Not supported <br>
 +
| 4.3(2) and later <br>
 +
| Not supported <br>
 +
| 4.3(2) and later <br>
 +
| 4.4(1) and later <br>
|}
|}
-
{{note| '''a)''' As an exception, the Cisco SmartPlay Solution Packs for Unified Communications (pre-configured bundles) for B200M2 and C210M2 (http://www.cisco.com/web/partners/incentives_and_promotions/cisco_smartplay_promo.html) are supported. Please see the Customer Collaboration/Contact Center Enterprise virtualization docwiki (UCCE link in the table above) for further detail.
+
{{ note | a) As an exception, the Cisco SmartPlay Solution Packs for Unified Communications (pre-configured bundles) for B200M2 and C210M2 (http://www.cisco.com/web/partners/incentives_and_promotions/cisco_smartplay_promo.html) are supported. Please see the Customer Collaboration/Contact Center Enterprise virtualization docwiki (UCCE link in the table above) for further detail. }}  
-
}}  
+
<br>
<br>
== TelePresence Applications  ==
== TelePresence Applications  ==
 +
 +
 +
 +
{| style="width: 956px; height: 207px;" class="wikitable FCK__ShowTableBorders"
{| style="width: 956px; height: 207px;" class="wikitable FCK__ShowTableBorders"
|-
|-
! rowspan="2" | Application  
! rowspan="2" | Application  
-
! colspan="2" | [[Specification-Based Hardware Support]]  
+
! colspan="2" | [[UC Virtualization Supported Hardware | UC on UCS Specs-based Support<br>HP/IBM Specs-based Support]]  
-
! colspan="15" | [[Tested Reference Configurations (TRC)]]
+
! colspan="15" | [[UC Virtualization Supported Hardware#Table 1 - UC on UCS TRCs | UC on UCS<br>Tested Reference Configurations (TRC)]]
|- style="background: rgb(229,228,226)"
|- style="background: rgb(229,228,226)"
! Intel Xeon 56xx/75xx @ 2.53+ GHz  
! Intel Xeon 56xx/75xx @ 2.53+ GHz  
Line 885: Line 1,055:
|  
|  
*1.8.x  
*1.8.x  
-
*1.9.0
+
*1.9.0<br>
-
<br>  
+
|-
 +
|Cisco TelePresence Management server<br>
 +
|
 +
 
 +
|
 +
 
 +
|
 +
*14.2<br>
 +
|}
|}

Revision as of 17:41, 17 April 2013

Go to: Guidelines to Edit UC Virtualization Pages


Contents

Introduction

This page documents UC application and version compatibility with virtualized hardware support models:

  • UC on UCS TRC
  • UC on UCS Specs-based
  • HP/IBM Specs-based

"Specs-based" used by itself refers to both UC on UCS Specs-based and HP/IBM Specs-based.

Support information is current through release date of Cisco Unified Communications 9.0(1), with updated information for 8.0, 8.5, 8.6 and 9.0 versions.

Click on the application name for additional product-specific requirements and information (if any).


Call Processing and System Management Applications

Application
UC on UCS Specs-based
HP/IBM Specs-based
UC on UCS
Tested Reference Configurations (TRCs)
Intel Xeon 56xx/75xx @ 2.53+ GHz
Intel Xeon E7-28xx
E7-48xx
E7-88xx @ 2.4+ GHz
Intel
Xeon
E5-26xx
E5-46xx @ 2.53+ GHz
B440
M2
TRC#1
B230
M2
TRC #1
B200
M3
TRC #1
B200 M2 TRC #1
B200 M2 TRC #2
B200 M1 TRC #1
B200 M1 TRC #2
C260 M2 TRC #1
C240 M3 TRC #1
C220 M3 TRC #1
C220 M3 TRC #2 (BE6K only)
C210 M2 TRC #1
C210 M2 TRC #2
C210 M2 TRC #3
C210 M1 TRC #1
C210 M1 TRC #2
C210 M1 TRC #3
C210 M1 TRC #4
C200 M2 TRC #1

Unified Communications Manager (1)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.0(2+) 8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

CUCM IM & Presence

9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) Not supported 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x) 9.0(x)


Unified Communications Manager Business Edition 6000

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

8.6(x) 9.0(x)

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

8.5(x) 8.6(x) 9.0(x)

Emergency Responder

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.7(x) 9.0(x)

Not supported

8.7(x) 9.0(x)

8.7(x) 9.0(x)

Not supported

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.7(x) 9.0(x)

Not supported Not supported

Not supported

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

8.5(x) 8.6(x) 8.7(x) 9.0(x)

Session Manager Edition

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

Not supported

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

8.5(x) 8.6(x) 9.0(x)

Not supported

Intercompany Media Engine

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

Not supported

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

8.6(x) 9.0(x)

Not supported

Unified Attendant Consoles

8.6(x)

Not Supported

Not Supported

Not Supported

Not Supported

Not Supported

8.6(x)

8.6(x)

8.0(3+) 8.6(x)

8.6(x)

Not Supported

Not Supported

Not Supported

Not Supported

8.6(x)

8.6(x)

8.6(x)

8.6(x)

8.6(x)

8.6(x)

8.6(x)

8.6(x)

Prime UC Management Suite (OM, SM, PM, SSM)

7.1 and later

7.1 and later

8.5 and later

7.1 and later

7.1 and later

8.5 and later

7.1 and later

7.1 and later

7.1 and later

7.1 and later

Not supported

8.5 and later

8.5 and later

Not supported

7.1 and later

7.1 and later

7.1 and later

7.1 and later

7.1 and later

7.1 and later

7.1 and later

7.1 and later

(1) Applicable for CUCM publishers, subscribers, standalone TFTP and standalone multicast MOH nodes. Note that certain other platforms are allowed for Cisco Unified Communications Manager when deployed as part of the Cisco Mobile Ready Net (MRN) solution.

  • Click here for Cisco MRN overview.
  • Click here for CUCM authorized platforms when part of Cisco MRN.

Messaging and Presence Applications

Application
UC on UCS Specs-based
HP/IBM Specs-based
UC on UCS
Tested Reference Configurations (TRCs)
Intel Xeon 56xx/75xx @ 2.53+ GHz
Intel Xeon E7-28xx
E7-48xx
E7-88xx @ 2.4+ GHz
Intel
Xeon
E5-26xx
E5-46xx @ 2.53+ GHz
B440 M2 TRC#1
B230 M2 TRC #1
B200 M3 TRC #1
B200 M2 TRC #1
B200 M2 TRC #2
B200 M1 TRC #1
B200 M1 TRC #2
C260 M2 TRC #1
C240 M3 TRC #1
C220 M3 TRC #1
C220 M3 TRC #2 (BE6K only)
C210 M2 TRC #1
C210 M2 TRC #2
C210 M2 TRC #3
C210 M1 TRC #1
C210 M1 TRC #2
C210 M1 TRC #3
C210 M1 TRC #4
C200 M2 TRC #1
Unity Connection 8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(3+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(3+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
Not supported
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(3+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
8.0(3+)
8.5(x)
8.6(x)
9.0(x)
8.0(2+)
8.5(x)
8.6(x)
9.0(x)
Unity 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later Not supported 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later 7.0(2) and later Not supported
Unified Presence (1) 8.6(x) 8.6(4+) 8.6(4+) 8.6(4+) 8.6(4+) 8.6(4+) 8.5(x)
8.6(x)
8.5(x)
8.6(x)
8.0(2+)
8.5(x)
8.6(x)
8.5(x)
8.6(x)
8.6(4+) 8.6(4+) 8.6(4+) Not supported 8.5(x)
8.6(x)
8.5(x)
8.6(x)
8.5(x)
8.6(x)
8.0(2+)
8.5(x)
8.6(x)
8.0(2+)
8.5(x)
8.6(x)
8.0(2+)
8.5(x)
8.6(x)
8.5(x)
8.6(x)
8.5(x)
8.6(x)

(1) Note that Cisco Unified Presence 8.6 is the last version. This migrates to Cisco Unified Communications Manager - IM & Presence 9.0.

Contact Center Applications

Application
UC on UCS Specs-based
HP/IBM Specs-based
UC on UCS
Tested Reference Configurations (TRCs)
Intel Xeon 56xx/75xx @ 2.53+ GHz
Intel Xeon E7-28xx
E7-48xx
E7-88xx @ 2.4+ GHz
Intel
Xeon
E5-26xx
E5-46xx @ 2.53+ GHz
B440 M2 TRC#1
B230 M2 TRC #1
B200 M3 TRC #1
B200 M2 TRC #1
B200 M2 TRC #2
B200 M1 TRC #1
B200 M1 TRC #2
C260 M2 TRC #1
C240 M3 TRC #1
C220 M3 TRC #1
C220 M3 TRC #2 (BE6K only)
C210 M2 TRC #1
C210 M2 TRC #2
C210 M2 TRC #3
C210 M1 TRC #1
C210 M1 TRC #2
C210 M1 TRC #3
C210 M1 TRC #4
C200 M2 TRC #1
Unified Contact Center Express / IP IVR 8.5(x)
9.0(x)
8.5(x)
9.0(x)
8.5(x)
9.0(x)
8.5(x)
9.0(x)
8.5(x)
9.0(x)
8.5(x)
9.0(x)
8.0(2+)
8.5(x)
9.0(x)
8.0(2) SU2 and later 8.0(2+)
8.5(x)
9.0(x)
8.0(2) SU2 and later 8.5(x)
9.0(x)
8.5(x)
9.0(x)
8.5(x)
9.0(x)
Not supported 8.0(2+)
8.5(x)
9.0(x)
8.0(2+)
8.5(x)
9.0(x)
8.0(2) SU2 and later 8.0(2+)
8.5(x)
9.0(x)
8.0(2+)
8.5(x)
9.0(x)
8.0(2+)
8.5(x)
9.0(x)
8.0(2) SU2 and later 8.5(x)
9.0(x)
Cisco Unified Workforce Optimization (WFO), Quality Management (QM), and WorkForce Management (WFM) 8.5(2) and later 8.5(2) and later Not supported 8.5(2) and later 8.5(2) and later Not supported 8.5(2) and later 8.5(2) and later 8.5(2) and later 8.5(2) and later 8.5(2) and later Not supported Not supported Not supported 8.5(1) and later 8.5(1) and later 8.5(2) and later 8.5(1) and later 8.5(1) and later 8.5(1) and later 8.5(2) and later 8.5(2) and later


Unified Contact Center Enterprise
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
See below
  • Router, Logger, Rogger
  • Agent PG, MR PG, VRU PG
  • Administration and Data Server (AW, AW-CONFIG, AW-HDS, AW-HDS-DDS, HDS-DDS)
  • Administration Client
  • Outbound Option with SIP Dialer
  • Support Tools
  • limited/hybrid support for Unified ICME/CCH/ICMH
Not supported (with note a)
Not supported
Not supported
8.0(2+)
8.5(x)
8.0(2+)
8.5(x)
Not supported

8.0(2+)
8.5(x)

8.0(2+)
8.5(x)
8.0(2+)
8.5(x)
8.0(2+)
8.5(x)
8.0(2+)
8.5(x)
Not supported
Not supported
Not supported
8.0(2+)
8.5(x)
Not supported
Not supported
Not supported
8.0(2+)
8.5(x)
Not supported
Not supported
Not supported
  • Progger
  • Outbound Option with SCCP Dialer
  • Webview
  • Expert Advisor
  • RSM
  • Unified CRM Connector
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Unified Intelligence Center
8.5(2) and later
8.5(2) and later
Not supported
8.0(3) and later
8.0(3) and later
Not supported
8.0(3) and later
8.5(2) and later
8.0(3) and later
8.5(2) and later
8.0(3) and later
Not supported
Not supported
Not supported
8.0(3) and later
8.0(3) and later
8.5(2) and later
8.0(3) and later
8.0(3) and later
8.0(3) and later
8.5(2) and later
Not supported
Unified Contact Center Management Portal Not supported
Not supported
Not supported
8.0(2+)
8.5(x)

8.0(2+)
8.5(x)

Not supported
8.0(2+)
8.5(x)
8.0(2+)
8.5(x)
8.0(2+)
8.5(x)
8.0(2+)
8.5(x)
8.0(2+)
8.5(x)
Not supported
Not supported
Not supported
8.0(2+)
8.5(x)
Not supported
Not supported
Not supported
8.0(2+)
8.5(x)
Not supported
Not supported
Not supported
Unified Customer Voice Portal (all components)
Not supported (with note a)
Not supported
Not supported
8.0(2+)
8.5(x)
8.0(2+)
8.5(x)
Not supported
8.0(x)
8.5(x)
8.0(x)
8.5(x)
8.0(x)
8.5(x)
8.0(2+)
8.5(x)
8.0(x)
8.5(x)
Not supported
Not supported
Not supported
8.0(x)
8.5(x)
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Cisco MediaSense Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
8.5(2) and later
8.5(2) and later
8.5(2) and later
8.5(2) and later
8.5(2) and later
Not supported
Not supported
Not supported
8.5(1) and later
Not supported
Not supported
8.5(1) and later
8.5(1) and later
Not supported
Not supported
Not supported
Cisco SocialMiner 8.5(3) and later
8.5(3) and later
Not supported
8.5(3) and later
8.5(3) and later
Not supported
8.5(3) and later
8.5(3) and later
8.5(3) and later
8.5(3) and later
8.5(3) and later
Not supported
Not supported
Not supported
8.5(3) and later
8.5(3) and later
8.5(3) and later
8.5(3) and later
8.5(3) and later
8.5(3) and later
8.5(3) and later
8.5(3) and later
Cisco Finesse 8.5(3) and later
8.5(3) and later
Not supported
8.5(3) and later
8.5(3) and later
Not supported
8.5(3) and later
8.5(3) and later
8.5(3) and later
8.5(3) and later
8.5(3) and later
Not supported
Not supported
Not supported
8.5(3) and later
8.5(3) and later
8.5(3) and later
8.5(3) and later
8.5(3) and later
8.5(3) and later
8.5(3) and later
8.5(3) and later
Cisco Unified Email Interaction Manager and Web Interaction Manager 4.4(1) and later
4.4(1) and later
Not supported
4.3(2) and later
4.3(2) and later
Not supported
4.3(2) and later
4.3(2) and later
4.3(2) and later
4.3(2) and later
4.3(2) and later
Not supported
Not supported
Not supported
4.3(2) and later
Not supported
4.3(2) and later
Not supported
4.3(2) and later
Not supported
4.3(2) and later
4.4(1) and later
Note Note: a) As an exception, the Cisco SmartPlay Solution Packs for Unified Communications (pre-configured bundles) for B200M2 and C210M2 (http://www.cisco.com/web/partners/incentives_and_promotions/cisco_smartplay_promo.html) are supported. Please see the Customer Collaboration/Contact Center Enterprise virtualization docwiki (UCCE link in the table above) for further detail.


TelePresence Applications

Application UC on UCS Specs-based Support
HP/IBM Specs-based Support
UC on UCS
Tested Reference Configurations (TRC)
Intel Xeon 56xx/75xx @ 2.53+ GHz Intel Xeon E7-xxxx @ 2.4+ GHz C210 M2
TRC #1
(DAS)
Cisco TelePresence Manager
  • 1.8.x
  • 1.9.0
  • 1.8.x
  • 1.9.0
  • 1.8.x
  • 1.9.0
Cisco TelePresence Multipoint Switch
  • 1.8.x
  • 1.9.0
  • 1.8.x
  • 1.9.0
  • 1.8.x
  • 1.9.0
Cisco TelePresence Management server
  • 14.2




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