Unified Communications Virtualization Supported Applications

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Revision as of 19:14, 17 September 2012

Go to: Guidelines to Edit UC Virtualization Pages

Introduction

This page documents UC application and version compatibility with virtualized hardware support models:

UC on UCS TRC
UC on UCS Specs-based
HP/IBM Specs-based

"Specs-based" used by itself refers to both UC on UCS Specs-based and HP/IBM Specs-based.

Support information is current through release date of Cisco Unified Communications 9.0(1), with updated information for 8.0, 8.5, 8.6 and 9.0 versions.

Click on the application name for additional product-specific requirements and information (if any).

Call Processing and System Management Applications

8.6(x)

Application	UC on UCS Specs-basedHP/IBM Specs-based			UC on UCS Tested Reference Configurations (TRCs)
Application	Intel Xeon 56xx/75xx @ 2.53+ GHz	Intel Xeon E7-28xx E7-48xx E7-88xx @ 2.4+ GHz	Intel Xeon E5-26xx E5-46xx @ 2.53+ GHz	B440 M2 TRC#1	B230 M2 TRC #1	B200 M3 TRC #1	B200 M2 TRC #1	B200 M2 TRC #2	B200 M1 TRC #1	B200 M1 TRC #2	C260 M2 TRC #1	C240 M3S TRC #1	C220 M3S TRC #1	C220 M3S TRC #2	C210 M2 TRC #1	C210 M2 TRC #2	C210 M2 TRC #3	C210 M1 TRC #1	C210 M1 TRC #2	C210 M1 TRC #3	C210 M1 TRC #4	C200 M2 TRC #1
Unified Communications Manager (1)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)
CUCM IM & Presence	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)
Unified Communications Manager Business Edition 6000	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Click here for supported versions	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Click here for supported versions
Emergency Responder	8.5(x) 8.6(x) 8.7(x) 9.0(x)	8.5(x) 8.6(x) 8.7(x) 9.0(x)	8.7(x) 9.0(x)	8.7(x) 9.0(x)	8.7(x) 9.0(x)	8.7(x) 9.0(x)	8.5(x) 8.6(x) 8.7(x) 9.0(x)	8.5(x) 8.6(x) 8.7(x) 9.0(x)	8.5(x) 8.6(x) 8.7(x) 9.0(x)	8.5(x) 8.6(x) 8.7(x) 9.0(x)	8.7(x) 9.0(x)	8.7(x) 9.0(x)	8.7(x) 9.0(x)	8.7(x) 9.0(x)	8.5(x) 8.6(x) 8.7(x) 9.0(x)	8.5(x) 8.6(x) 8.7(x) 9.0(x)	8.5(x) 8.6(x) 8.7(x) 9.0(x)	8.5(x) 8.6(x) 8.7(x) 9.0(x)	8.5(x) 8.6(x) 8.7(x) 9.0(x)	8.5(x) 8.6(x) 8.7(x) 9.0(x)	8.5(x) 8.6(x) 8.7(x) 9.0(x)	8.5(x) 8.6(x) 8.7(x) 9.0(x)
Session Manager Edition	8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)	Not supported	8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)	8.5(x) 8.6(x) 9.0(x)	Not supported
Intercompany Media Engine	8.6(x) 9.0(x)	8.6(x) 9.0(x)	8.6(x) 9.0(x)	8.6(x) 9.0(x)	8.6(x) 9.0(x)	8.6(x) 9.0(x)	8.6(x) 9.0(x)	8.6(x) 9.0(x)	8.6(x) 9.0(x)	8.6(x) 9.0(x)	8.6(x) 9.0(x)	8.6(x) 9.0(x)	8.6(x) 9.0(x)	Not supported	8.6(x) 9.0(x)	8.6(x) 9.0(x)	8.6(x) 9.0(x)	8.6(x) 9.0(x)	8.6(x) 9.0(x)	8.6(x) 9.0(x)	8.6(x) 9.0(x)	Not supported
Unified Attendant Consoles	8.6(x)and later	Not Supported	8.6(x)and later	Not Supported	Not Supported	8.6(x)and later	8.6(x) and later	8.6(x) and later	8.0(3+) and later	8.6(x) and later	Not Supported	8.6(x)and later	8.6(x) and later	8.6(x) and later	8.6(x) and later	8.6(x) and later	8.6(x) and later	8.6(x) and later	8.6(x) and later	8.6(x) and later	8.6(x) and later	8.6(x) and later
Prime UC Management Suite (OM, SM, PM, SSM)	7.1 and later	7.1 and later	8.5 and later	7.1 and later	7.1 and later	8.5 and later	7.1 and later	7.1 and later	7.1 and later	7.1 and later	Not supported	8.5 and later	8.5 and later	Not supported	7.1 and later	7.1 and later	7.1 and later	7.1 and later	7.1 and later	7.1 and later	7.1 and later	7.1 and later

(1) Applicable for CUCM publishers, subscribers, standalone TFTP and standalone multicast MOH nodes. Note that certain other platforms are allowed for Cisco Unified Communications Manager when deployed as part of the Cisco Mobile Ready Net (MRN) solution.

Click here for Cisco MRN overview.
Click here for CUCM authorized platforms when part of Cisco MRN.

Messaging and Presence Applications

Application	UC on UCS Specs-basedHP/IBM Specs-based			UC on UCS Tested Reference Configurations (TRCs)
Application	Intel Xeon 56xx/75xx @ 2.53+ GHz	Intel Xeon E7-28xx E7-48xx E7-88xx @ 2.4+ GHz	Intel Xeon E5-26xx E5-46xx @ 2.53+ GHz	B440 M2 TRC#1	B230 M2 TRC #1	B200 M3 TRC #1	B200 M2 TRC #1	B200 M2 TRC #2	B200 M1 TRC #1	B200 M1 TRC #2	C260 M2 TRC #1	C240 M3S TRC #1	C220 M3S TRC #1	C220 M3S TRC #2	C210 M2 TRC #1	C210 M2 TRC #2	C210 M2 TRC #3	C210 M1 TRC #1	C210 M1 TRC #2	C210 M1 TRC #3	C210 M1 TRC #4	C200 M2 TRC #1
Unity Connection	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(3+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(3+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(3+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)	8.0(3+) 8.5(x) 8.6(x) 9.0(x)	8.0(2+) 8.5(x) 8.6(x) 9.0(x)
Unity	7.0(2) and later	7.0(2) and later	7.0(2) and later	7.0(2) and later	7.0(2) and later	7.0(2) and later	7.0(2) and later	7.0(2) and later	7.0(2) and later	7.0(2) and later	7.0(2) and later	7.0(2) and later	7.0(2) and later	Not supported	7.0(2) and later	7.0(2) and later	7.0(2) and later	7.0(2) and later	7.0(2) and later	7.0(2) and later	7.0(2) and later	Not supported
Unified Presence (1)	8.6(x)	8.6(4+)	8.6(4+)	8.6(4+)	8.6(4+)	8.6(4+)	8.5(x) 8.6(x)	8.5(x) 8.6(x)	8.0(2+) 8.5(x) 8.6(x)	8.5(x) 8.6(x)	8.6(4+)	8.6(4+)	8.6(4+)	8.6(4+)	8.5(x) 8.6(x)	8.5(x) 8.6(x)	8.5(x) 8.6(x)	8.0(2+) 8.5(x) 8.6(x)	8.0(2+) 8.5(x) 8.6(x)	8.0(2+) 8.5(x) 8.6(x)	8.5(x) 8.6(x)	8.5(x) 8.6(x)

(1) Note that Cisco Unified Presence 8.6 is the last version. This migrates to Cisco Unified Communications Manager - IM & Presence 9.0.

Contact Center Applications

Application	UC on UCS Specs-basedHP/IBM Specs-based			UC on UCS Tested Reference Configurations (TRCs)
Application	Intel Xeon 56xx/75xx @ 2.53+ GHz	Intel Xeon E7-28xx E7-48xx E7-88xx @ 2.4+ GHz	Intel Xeon E5-26xx E5-46xx @ 2.53+ GHz	B440 M2 TRC#1	B230 M2 TRC #1	B200 M3 TRC #1	B200 M2 TRC #1	B200 M2 TRC #2	B200 M1 TRC #1	B200 M1 TRC #2	C260 M2 TRC #1	C240 M3S TRC #1	C220 M3S TRC #1	C220 M3S TRC #2	C210 M2 TRC #1	C210 M2 TRC #2	C210 M2 TRC #3	C210 M1 TRC #1	C210 M1 TRC #2	C210 M1 TRC #3	C210 M1 TRC #4	C200 M2 TRC #1
Unified Contact Center Express / IP IVR	8.5(x) 9.0(x)	8.5(x) 9.0(x)	8.5(x) 9.0(x)	8.5(x) 9.0(x)	8.5(x) 9.0(x)	8.5(x) 9.0(x)	8.0(2+) 8.5(x) 9.0(x)	8.0(2) SU2+	8.0(2+) 8.5(x) 9.0(x)	8.0(2) SU2+	8.5(x) 9.0(x)	8.5(x) 9.0(x)	8.5(x) 9.0(x)	8.5(x) 9.0(x)	8.0(2+) 8.5(x) 9.0(x)	8.0(2+) 8.5(x) 9.0(x)	8.0(2) SU2+	8.0(2+) 8.5(x) 9.0(x)	8.0(2+) 8.5(x) 9.0(x)	8.0(2+) 8.5(x) 9.0(x)	8.0(2) SU2+	8.5(x) 9.0(x)
Cisco Unified Workforce Optimization (WFO), Quality Management (QM), and WorkForce Management (WFM)	8.5(2)+	8.5(2)+	8.5(2)+	8.5(2)+	8.5(2)+	8.5(2)+	8.5(2)+	8.5(2)	8.5(2)+	8.5(2)+	8.5(2)+	8.5(2)+	8.5(2)+	8.5(2)+	8.5(1)+	8.5(1)+	8.5(2)+	8.5(1)+	8.5(1)+	8.5(1)+	8.5(2)+	8.5(2)+
Unified Contact Center Enterprise	See below	See below	See below	See below	See below	See below	See below	See below	See below	See below	See below	See below	See below	See below	See below	See below	See below	See below	See below	See below	See below	See below
Router, Logger, Rogger Agent PG, MR PG, VRU PG Administration and Data Server (AW, AW-CONFIG, AW-HDS, AW-HDS-DDS, HDS-DDS) Administration Client Outbound Option with SIP Dialer Support Tools limited/hybrid support for Unified ICME/CCH/ICMH	Not supported (with note a)	Not supported	Not supported	8.0(2+) 8.5(x) 9.0(x)	8.0(2+) 8.5(x) 9.0(x)	8.5(x) 9.0(x)	8.0(2+) 8.5(x) 9.0(x)	8.0(2+) 8.5(x) 9.0(x)	8.0(2+) 8.5(x) 9.0(x)	8.0(2+) 8.5(x) 9.0(x)	8.0(2+) 8.5(x) 9.0(x)	8.5(x) 9.0(x)	8.5(x) 9.0(x)	Not supported	8.0(2+) 8.5(x) 9.0(x)	Not supported	Not supported	Not supported	8.0(2+) 8.5(x) 9.0(x)	Not supported	Not supported	Not supported
Progger Outbound Option with SCCP Dialer Webview Expert Advisor RSM Unified CRM Connector	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported
Cisco Packaged Contact Center Enterprise	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	9.0(x)	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported
Unified Intelligence Center	8.5(2+) 9.0(x)	8.5(2+) 9.0(x)	8.5(2+) 9.0(x)	8.0(3)+ 9.0(x)	8.0(3+) 9.0(x)	8.5(2+) 9.0(x)	8.0(3+) 9.0(x)	8.5(2+) 9.0(x)	8.0(3+) 9.0(x)	8.5(2+) 9.0(x)	8.0(3+) 9.0(x)	8.5(2+) 9.0(x)	8.5(2+) 9.0(x)	Not supported	8.0(3+) 9.0(x)	8.0(3+) 9.0(x)	8.5(2+)9.0(x)	8.0(3+) 9.0(x)	8.0(3+) 9.0(x)	8.0(3+) 9.0(x)	8.5(2+)9.0(x)	Not supported
Unified Contact Center Management Portal	8.5(2+) 9.0(x)	8.5(2)+ 9.0(x)	8.5(2)+ 9.0(x)	8.0(2+) 8.5(x) 9.0(x)	8.0(2+) 8.5(x) 9.0(x)	8.5(x) 9.0(x)	8.0(2+) 8.5(x) 9.0(x)	8.0(2+) 8.5(x) 9.0(x)	8.0(2+) 8.5(x) 9.0(x)	8.0(2+) 8.5(x) 9.0(x)	8.0(2+) 8.5(x) 9.0(x)	8.5(x) 9.0(x)	8.5(x) 9.0(x)	Not supported	8.0(2+) 8.5(x) 9.0(x)	Not supported	Not supported	Not supported	8.0(2+) 8.5(x) 9.0(x)	Not supported	Not supported	Not supported
Unified Customer Voice Portal (all components)	Not supported	Not supported	Not supported	8.0(x) 8.5(x) 9.0(x)	8.0(x) 8.5(x) 9.0(x)	8.5(x) 9.0(x)	8.0(x) 8.5(x) 9.0(x)	8.0(x) 8.5(x) 9.0(x)	8.0(x) 8.5(x) 9.0(x)	8.0(x) 8.5(x) 9.0(x)	8.0(x) 8.5(x) 9.0(x)	8.5(x) 9.0(x)	8.5(x) 9.0(x)	Not supported	8.0(x) 8.5(x) 9.0(x)	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported
Cisco MediaSense	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	9.0(x)	8.5(2+) 9.0(x)	8.5(2+)9.0(x)	8.5(2+) 9.0(x)	8.5(2+) 9.0(x)	8.5(2+) 9.0(x)	9.0(x)	9.0(x)	9.0(x)	8.5(1+) 9.0(x)	9.0(x)	9.0(x)	8.5(1)+ 9.0(x)	8.5(1+)9.0(x)	Not supported	Not supported	Not supported
Cisco SocialMiner	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	Not supported	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)
Cisco Finesse	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+)9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	Not supported	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)	8.5(3+) 9.0(x)
Cisco Unified Email Interaction Manager and Web Interaction Manager	4.4(1)+	4.4(1)+	4.4(1)+	4.3(2)+	4.3(2)+	4.4(1)+	4.3(2)+	4.3(2)+	4.3(2)+	4.3(2)+	4.3(2)+	4.4(1)+	4.4(1) +	Not supported	4.3(2)+	Not supported	4.3(2)+	Not supported	4.3(2)+	Not supported	4.3(2)+	4.4(1)+

Note:

a) As an exception, the Cisco SmartPlay Solution Packs for Unified Communications (pre-configured bundles) for B200M2 and C210M2 (http://www.cisco.com/web/partners/incentives_and_promotions/cisco_smartplay_promo.html) are supported. Please see the Customer Collaboration/Contact Center Enterprise virtualization docwiki (UCCE link in the table above) for further detail.

TelePresence Applications

Application	UC on UCS Specs-based Support HP/IBM Specs-based Support		UC on UCS Tested Reference Configurations (TRC)
Application	Intel Xeon 56xx/75xx @ 2.53+ GHz	Intel Xeon E7-xxxx @ 2.4+ GHz	C210 M2 TRC #1 (DAS)
Cisco TelePresence Manager	1.8.x 1.9.0	1.8.x 1.9.0	1.8.x 1.9.0
Cisco TelePresence Multipoint Switch	1.8.x 1.9.0	1.8.x 1.9.0	1.8.x 1.9.0

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Unified Communications Virtualization Supported Applications

From DocWiki

Revision as of 19:14, 17 September 2012

Contents

Introduction

Call Processing and System Management Applications

Messaging and Presence Applications

Contact Center Applications

TelePresence Applications

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@@ Line 676: / Line 676: @@
 == Contact Center Applications  ==
-{| class="wikitable FCK__ShowTableBorders" style="width: 1076px; height: 476px"
+{| style="width: 1076px; height: 476px" class="wikitable FCK__ShowTableBorders"
 |-
-! rowspan="2" style="background: rgb(229,228,226)" | <center>'''Application'''</center>
+! style="background: rgb(229,228,226)" rowspan="2" | <center>'''Application'''</center>
-! colspan="3" style="background: rgb(229,228,226)" | <center>[[UC Virtualization Supported Hardware|UC on UCS Specs-based]]</center><center>[[UC Virtualization Supported Hardware|HP/IBM Specs-based]]</center>
+! style="background: rgb(229,228,226)" colspan="3" | <center>[[UC Virtualization Supported Hardware|UC on UCS Specs-based]]</center><center>[[UC Virtualization Supported Hardware|HP/IBM Specs-based]]</center>
-! colspan="19" style="background: rgb(229,228,226)" | <center>[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|UC on UCS<br>Tested Reference Configurations (TRCs)]]</center>
+! style="background: rgb(229,228,226)" colspan="19" | <center>[[UC Virtualization Supported Hardware#Table_1_-_UC_on_UCS_TRCs|UC on UCS<br>Tested Reference Configurations (TRCs)]]</center>
 |- style="background: rgb(229,228,226)"
 | <center>'''Intel Xeon 56xx/75xx @ 2.53+ GHz'''</center>
 | <center>'''Intel Xeon E7-28xx<br>E7-48xx<br>E7-88xx @ 2.4+ GHz'''</center>
 | <center>'''Intel <br>Xeon<br>E5-26xx<br>E5-46xx @ 2.53+ GHz'''</center>
 | <center>'''B440 M2 TRC#1'''</center>
 | <center>'''B230 M2 TRC #1'''</center>
 | <center>'''B200 M3 TRC #1'''</center>
 | <center>'''B200 M2 TRC #1'''</center>
 | <center>'''B200 M2 TRC #2'''</center>
 | <center>'''B200 M1 TRC #1'''</center>
 | <center>'''B200 M1 TRC #2'''</center>
 | <center>'''C260 M2 TRC #1'''</center>
 | <center>'''C240 M3S TRC #1'''</center>
 | <center>'''C220 M3S TRC #1'''</center>
 | <center>'''C220 M3S TRC #2'''</center>
 | <center>'''C210 M2 TRC #1'''</center>
 | <center>'''C210 M2 TRC #2'''</center>
 | <center>'''C210 M2 TRC #3'''</center>
 | <center>'''C210 M1 TRC #1'''</center>
 | <center>'''C210 M1 TRC #2'''</center>
 | <center>'''C210 M1 TRC #3'''</center>
 | <center>'''C210 M1 TRC #4'''</center>
 | <center>'''C200 M2 TRC #1'''</center>
 |-
@@ Line 731: / Line 731: @@
 | [http://docwiki.cisco.com/wiki/Virtualization_for_Unified_CCX#Virtualization_Support_for_Cisco_Unified_Workforce_Optimization_.28WFO.29_in_Unified_CCX_8.5 Cisco Unified Workforce Optimization (WFO), Quality Management (QM), and WorkForce Management (WFM)]
 |
 .5(2)+
 |
 .5(2)+
 |
 .5(2)+&nbsp;
 | 8.5(2)+
@@ Line 749: / Line 749: @@
 | 8.5(2)+&nbsp;
 | 8.5(2)+&nbsp;
-| Not supported
+| 8.5(2)+&nbsp;
 | 8.5(1)+
 | 8.5(1)+
@@ Line 758: / Line 758: @@
 | 8.5(2)+
 | 8.5(2)+
 <br>
 |-
 | [[Unified Contact Center Enterprise]] <br>
 | See below<br>
 | See below<br>
 | See below<br>
 | See below<br>
 | See below<br>
 | See below<br>
 | See below<br>
 | See below<br>
 | See below<br>
 | See below<br>
 | See below<br>
 | See below<br>
 | See below<br>
 | See below<br>
 | See below<br>
 | See below <br>
 | See below<br>
 | See below<br>
 | See below<br>
 | See below<br>
 | See below<br>
 | See below<br>
 |-
@@ Line 794: / Line 794: @@
 *limited/hybrid support for Unified ICME/CCH/ICMH
 | Not supported '''(with note a)'''<br>
 | Not supported<br>
 | Not supported<br>
 |
 .0(2+)<br>8.5(x)
 .0(x)
 | 8.0(2+)<br>8.5(x)<br>9.0(x)
@@ Line 807: / Line 807: @@
 .0(2+)<br>8.5(x)
 .0(x)
 | 8.0(2+)<br>8.5(x)<br>9.0(x)
@@ Line 813: / Line 813: @@
 .0(2+)<br>8.5(x)
 .0(x)
 |
 .0(2+)<br>8.5(x)
 .0(x)
 |
 .0(2+)<br>8.5(x)
 .0(x)
 | 8.5(x)<br>9.0(x)
 | 8.5(x)<br>9.0(x)
 | Not supported<br>
 |
 .0(2+)<br>8.5(x)
 .0(x)
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | 8.0(2+)<br>8.5(x)<br>9.0(x)
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 |-
@@ Line 849: / Line 849: @@
 *Unified CRM Connector
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 |-
@@ Line 896: / Line 896: @@
 | Not supported
 |-
 | [[Virtualization for Unified Intelligence Center|Unified Intelligence Center]] <br>
 |
 .5(2+) 9.0(x)
 | 8.5(2+)<br>9.0(x)
@@ Line 912: / Line 912: @@
 | 8.5(2+)<br>9.0(x)
 | 8.5(2+)<br>9.0(x)
 | Not supported<br>
 | 8.0(3+) <br>9.0(x)
 | 8.0(3+) <br>9.0(x)
 |
 .5(2+)9.0(x)
 | 8.0(3+) <br>9.0(x)
@@ Line 922: / Line 922: @@
 | 8.0(3+) <br>9.0(x)
 |
 .5(2+)9.0(x)
 | Not supported<br>
@@ Line 930: / Line 930: @@
 | 8.5(2)+<br>9.0(x)
 | 8.5(2)+<br>9.0(x)
 | 8.0(2+)<br>8.5(x)<br>9.0(x)<br>
 | 8.0(2+)<br>8.5(x)<br>9.0(x)<br>
 | 8.5(x)<br>9.0(x)
 | 8.0(2+)<br>8.5(x)<br>9.0(x)
@@ Line 940: / Line 940: @@
 | 8.5(x)<br>9.0(x)
 | 8.5(x)<br>9.0(x)
 | Not supported<br>
 | 8.0(2+)<br>8.5(x)<br>9.0(x)
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | 8.0(2+)<br>8.5(x)<br>9.0(x)
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 |-
 | [[Unified Customer Voice Portal]] (all components) <br>
 |
 Not
 supported<br>
 | Not supported<br>
 | Not supported<br>
 | 8.0(x)<br>8.5(x)<br>9.0(x)
 | 8.0(x)<br>8.5(x)<br>9.0(x)
@@ Line 968: / Line 968: @@
 | 8.5(x)<br>9.0(x)
 | 8.5(x)<br>9.0(x)
 | Not supported<br>
 | 8.0(x)<br>8.5(x)<br>9.0(x)
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 |-
 | [[Virtualization for Cisco MediaSense|Cisco MediaSense]]
 | 9.0(x)<br>
 | 9.0(x)<br>
 | 9.0(x)<br>
 | 9.0(x)<br>
 | 9.0(x)<br>
 | 9.0(x)<br>
 | 8.5(2+)<br>9.0(x)
 | 8.5(2+)9.0(x)
@@ Line 990: / Line 990: @@
 | 8.5(2+)<br>9.0(x)
 | 8.5(2+)<br>9.0(x)
 | 9.0(x)<br>
 | 9.0(x)<br>
 | 9.0(x)<br>
 | 8.5(1+)<br>9.0(x)
 | 9.0(x)<br>
 | 9.0(x)<br>
 | 8.5(1)+<br>9.0(x)
 | 8.5(1+)9.0(x)
 | Not supported<br>
 | Not supported<br>
 | Not supported<br>
 |-
@@ Line 1,016: / Line 1,016: @@
 | 8.5(3+)<br>9.0(x)
 | 8.5(3+)<br>9.0(x)
 | Not supported<br>
 | 8.5(3+)<br>9.0(x)
 | 8.5(3+)<br>9.0(x)
@@ Line 1,040: / Line 1,040: @@
 | 8.5(3+)<br>9.0(x)
 | 8.5(3+)<br>9.0(x)
 | Not supported<br>
 | 8.5(3+) 9.0(x)
 | 8.5(3+)<br>9.0(x)
@@ Line 1,051: / Line 1,051: @@
 |-
 | [[Virtualization for Unified Email Interaction Manager - Web Interaction Manager|Cisco Unified Email Interaction Manager and Web Interaction Manager]]
 | 4.4(1)+<br>
 | 4.4(1)+<br>
 | 4.4(1)+<br>
 | 4.3(2)+<br>
 | 4.3(2)+ <br>
 | 4.4(1)+<br>
 | 4.3(2)+<br>
 | 4.3(2)+ <br>
 | 4.3(2)+ <br>
 | 4.3(2)+<br>
 | 4.3(2)+ <br>
 | 4.4(1)+
 | 4.4(1) +
 | Not supported<br>
 | 4.3(2)+ <br>
 | Not supported<br>
 | 4.3(2)+<br>
 | Not supported <br>
 | 4.3(2)+ <br>
 | Not supported <br>
 | 4.3(2)+ <br>
 | 4.4(1)+ <br>
 |}
@@ Line 1,077: / Line 1,077: @@
 {{ note | a) As an exception, the Cisco SmartPlay Solution Packs for Unified Communications (pre-configured bundles) for B200M2 and C210M2 (http://www.cisco.com/web/partners/incentives_and_promotions/cisco_smartplay_promo.html) are supported. Please see the Customer Collaboration/Contact Center Enterprise virtualization docwiki (UCCE link in the table above) for further detail. }}
 <br>
 == TelePresence Applications  ==