Unified Communications Virtualization Downloads (including OVA/OVF Templates)

From DocWiki

(Difference between revisions)
Jump to: navigation, search
(Supported Virtual Machine OVA Templates)
m (1 revision)

Revision as of 21:54, 15 December 2010

Supported Virtual Machine OVA Templates

A virtual machine template defines the configuration of the virtual machine's virtual hardware. Open Virtualization Format (OVF) is an open standard for describing a virtual machine template, and Open Virtualization Archive (OVA) is an open standard to package and distribute these templates. Files in OVA format have an extension of ".ova".

Cisco Unified Communications applications must use one of the supported virtual machine templates in the table below. For most applications, a preconfigured OVA file is provided by Cisco and must be used. Otherwise the customer must manually build OVA files that meet the indicated requirements.

Application co-residency is dependent on which mix of OVA files will be deployed on the same server, as well as the server's compute/storage/network hardware configuration.

When a static MAC address is required, choose a complex address to prevent accidental licensing overlap between different application instances in different VMs. An example of a complex MAC address is 00:50:56:01:3B:9F. A less complex MAC address is 00:50:56:11:11:11 (because of the "all-ones") and is more likely to conflict with other VMs.



Supported Virtual Machines OVA Templates
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
. . . . . .
Unified Communications Manager
1000 users (C200 only) 2 (600 MHz reserved) 4 GB (4 GB reserved)

1x 80 GB


1 (with static MAC address) Requires License MAC (click here for details). Use on C200 only.
2500 users 1 (600 MHz reserved) 2.25 GB (2.304 GB reserved)

1x 80 GB

1 (with static MAC address) Requires License MAC (click here for details). Use on B200 and C210 only.
7500 users 2 6 GB

2x 80 GB

  • vDisk 1 = Operating System + app binaries
  • vDisk 2 = Logs
1 (with static MAC address) Requires License MAC (click here for details). Use on B200 and C210 only.
Cisco Emergency Responder
12,000 users (use CUCM "1000 users") See CUCM "1000 users" See CUCM "1000 users" See CUCM "1000 users" See CUCM "1000 users"

Requires License MAC (click here for details) Limits:

  • 12,000 IP phones
  • 2,500 analog phones
  • 1,200 roaming phones (per Emergency Responder cluster)
  • 500 LAN switches
  • 30,000 switch ports
  • 3,000 ERLs
20,000 users (use CUCM "2500 users") See CUCM "2500 users" See CUCM "2500 users" See CUCM "2500 users" See CUCM "2500 users"

Requires License MAC (click here for details) Limits:

  • 20,000 IP phones
  • 5,000 analog phones
  • 2,000 roaming phones (per Emergency Responder cluster)
  • 1,000 LAN switches
  • 60,000 switch ports
  • 7,500 ERLs
30,000 users (use CUCM "7500 users") See CUCM "7500 users" See CUCM "7500 users"

See CUCM "7500 users"


See CUCM "7500 users"

Requires License MAC (click here for details) Limits:

  • 30,000 IP phones
  • 10,000 analog phones
  • 3,000 roaming phones (per Emergency Responder cluster)
  • 2,000 LAN switches
  • 120,000 switch ports
  • 10,000 ERLs
Session Manager Edition
Use CUCM "7500 users" See CUCM "7500 users" See CUCM "7500 users" See CUCM "7500 users" See CUCM "7500 users" Requires License MAC (click here for details)
Unified Attendant Consoles
OVA for CUxAC 1 2 GB 1x 80GB 1 (with static MAC address) Note: Cisco does not provide preconfigured OVA files for CUxAC. Please build manually using these requirements. CUxAC requires a VM to meet or exceed minimum physical server specs described on the CUxAC datasheet
Cisco Unity Connection
500 users 1 2 GB 1x 160 GB 1 (with static MAC address)

Requires License MAC (click here for details)

Limits for Standalone Configuration:

  • 16 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 4 ports iLBC or G.722

Limits for Active/Active Cluster Configuration:

  • 32 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 8 ports iLBC or G.722
1000 users 1 4 GB 1x 160 GB 1 (with static MAC address)

Requires License MAC (click here for details)

Limits for Standalone Configuration:

  • 24 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 6 ports iLBC or G.722

Limits for Active/Active Cluster Configuration:

  • 48 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 12 ports iLBC or G.722
5000 users 2 4 GB 1x 200 GB 1 (with static MAC address)

Requires License MAC (click here for details)

Limits for Standalone Configuration:

  • 100 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 25 ports iLBC or G.722

Limits for Active/Active Cluster Configuration:

  • 200 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 50 ports iLBC or G.722
10,000 users 4 4 GB 2x 146 GB 1 (with static MAC address)

Requires License MAC (click here for details)

Limits for Standalone Configuration:

  • 150 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 35 ports iLBC or G.722

Limits for Active/Active Cluster Configuration:

  • 300 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 70 ports iLBC or G.722
20,000 users 7 8 GB 2x 300 GB 1 (with static MAC address)

Require ESXi Enterprise Plus Licensing since it uses over 4 vCPUs for the Virtual Machine.

Requires License MAC (click here for details)

Limits for Standalone Configuration:

  • 250 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 60 ports iLBC or G.722

Limits for Active/Active Cluster Configuration:

  • 500 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 120 ports iLBC or G.722
Cisco Unity
5000 users 2 (requires VMware CPU Affinity) 4 GB

4x 24 GB

  • vDisk 1 = Operating system
  • vDisk 2 = Cisco Unity binaries
  • vDisk 3 = Cisco Unity logs, SQL Server transaction logs
  • vDisk 4 = Cisco Unity Message Repository (UMR), SQL Server database
1 (with static MAC address)
  • 48 ports
  • 36 text-to-speech ports
15,000 users 4 (requires VMware CPU Affinity) 4 GB

4x 24 GB

  • vDisk 1 = Operating system
  • vDisk 2 = Cisco Unity binaries
  • vDisk 3 = Cisco Unity logs, SQL Server transaction logs
  • vDisk 4 = Cisco Unity Message Repository (UMR), SQL Server database
1 (with static MAC address)
  • 144 ports
  • 36 text-to-speech ports


Cisco Unified Presence
1000 users 1 (800 MHz reserved) 2 GB 1x 80 GB 1 (with static MAC address) Requires License MAC (click here for details)
2500 users 2 4 GB 1x 80 GB 1 (with static MAC address) Requires License MAC (click here for details). Use when migrating from MCS 7825 with disks smaller than 80 GB.
5000 users 4 4 GB 2x 80 GB 1 (with static MAC address) Requires License MAC (click here for details). Use when migrating from MCS 7845.
Cisco Unified Contact Center Express
100 agents (Release 8.5(1) only) 2 4 GB 1x 146 GB

2 vCPU 2 GB RAM 1 vNIC with static MAC address 1 vDisk: vDisk 1 = 146 GB

1 (with static MAC address) Requires License MAC (click here for details)

Note: Though the configuration for “100 agents” and “300 agents” templates are similar in Unified CCX 8.5(1), an updated 100 agent template that consumes less resources will be available in an upcoming Unified CCX release.

300 agents (Release 8.0(2) and Release 8.5(1)) 2 4 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = Unified CCX logs
1 (with static MAC address) Requires License MAC (click here for details)
400 agents (Release 8.5(1) only) 4 8 GB

2x 146 GB

  • vDisk 1 = Operating System and CUCCX binaries
  • vDisk 2 = UCCX logs
1 (with static MAC address) Requires License MAC (click here for details)
Unified CCX WFM 2 2 GB

2x 146 GB

  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files
  • vDisk 2 = Optional - can be used to hold SQL Server Data files
1 (with static MAC address) Requires License MAC (click here for details)
Unified CCX WFO QM Configuration (CR/QM/AQM) 2 2 GB

2x 146 GB

  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files
  • vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage )
2 (with static MAC address)

Requires License MAC (click here for details) Capacities

  • 300 named users
  • 150 concurrent users
  • 150 voice recordings, for all recording types (desktop, server and network)
  • 150 voice+screen recordings, for all recording types (desktop, server and network)
UC Management Suite (OM, SM, SSM, PM)
Small ("1S") 1 2 GB 1x 30 GB 1 (with static MAC address)
HCS Small ("1") 1 4 GB 1x 60 GB 1 (with static MAC address)
Medium 1 ("2") 2 4 GB 1x 72 GB 1 (with static MAC address)
Medium 2 ("2L") 2 8 GB 1x 72 GB 1 (with static MAC address)
Large 1 ("4") 4 4 GB 2x 60 GB 1 (with static MAC address)
Large 2 ("4L") 4 8 GB 2x 60 GB 1 (with static MAC address)
CUCMS Co-resident ("8") 8 16 GB 1x 320 GB 1 (with static MAC address)
Unified Contact Center Enterprise See also Unified CCE OVA info here.
Router (8K agents) 2 4 GB 1x 80 GB 2 (with static MAC addresses)
Logger (8K agents) or Rogger (4K agents) 4 4 GB 1x 150 GB 2 (with static MAC addresses)
Agent PG (450 agents) or MR PG (1K agents, 5 PIMs) 1 2 GB 1x 80 GB 2 (with static MAC addresses)
Agent PG (2K agents) or MR PG (2K agents, 10 PIMs) 2 4 GB 1x 80 GB 2 (with static MAC addresses)
VRU PG (1200 ports, 4 PIMs) 1 2 GB 1x 80 GB 2 (with static MAC addresses)
VRU PG (9600 ports, 10 PIMs) 2 2 GB 1x 80 GB 2 (with static MAC addresses)
AW (25 clients) 1 2 GB 1x 40 GB 1 (with static MAC addresses)
AW-CONFIG (50 clients) 1 2 GB 1x 40 GB 1 (with static MAC addresses)
AW-HDS (200 reporters) 4 4 GB 1x 500 GB 1 (with static MAC addresses)
AW-HDS-DDS (200 reporters) 4 4 GB 1x 500 GB 1 (with static MAC addresses)
HDS-DDS (200 reporters) 4 4 GB 1x 500 GB 1 (with static MAC addresses)
Client AW (1 user) 1 2 GB 1x 40 GB 1 (with static MAC addresses)
Support Tools 1 2 GB 1x 40 GB 1 (with static MAC addresses)
Unified Customer Voice Portal See also Unified CVP OVA info here.
Call Server/VXML Server/co-located Call Server and VXML Server 4 4 GB 1x 146 GB 1 (with static MAC address)
Reporting Server (Large) 4 4 GB 1x 72 GB and 1x 438 GB 1 (with static MAC address)
Operations Console 2 2 GB 1x 20 GB 1 (with static MAC address)
Cisco MediaSense
CMS_expansion_server_v8.5_vmv7 7 8 GB 2 x 80 GB (thick provisioning) 1 (with static MAC address)
CMS_6T_main_server_v8.5_vmv7 7 8 GB 2 X 146 GB (thick provisioning) 1 (with static MAC address)
CMS_12T_main_server_v8.5_vmv7 7 8 GB 2 X 300 GB (thick provisioning) 1 (with static MAC address)
Cisco Unified Intelligence Center See also Unified IC OVA info here.
Unified IC (200 Reporting Users) 4 6 GB 1x 150 GB 1 (with static MAC address) Requires License MAC (click here for details)
Cisco Unified Contact Center Management Portal See also Unified CCMP OVA info here.
Unified CCMP (1500 Agents) 4 4 GB 1x 100 GB 1 (with static MAC address)
Unified CCMP (Web/App Srv Only) (8000 Agents) 4 4 GB 1x 100 GB 1 (with static MAC address)
Unified CCMP (DB Only) (8000 Agents) 8 4 GB 1x 250 GB 1 (with static MAC address)
Cisco SocialMiner
Standard Production Server 4 12 GB 1x 146 GB and 1x 256 GB 1 (with static MAC address)



Back to Unified Communications Virtualization main page

Rating: 4.6/5 (23 votes cast)

Personal tools