Unified Communications Virtualization Downloads (including OVA/OVF Templates)

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'''Go to: [[Guidelines to Edit UC Virtualization Pages|Guidelines to Edit UC Virtualization Pages]]'''<br>
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=== <br> <br> '''We have moved!''' ===
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<br>
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'''The new web address for this page is&nbsp;:&nbsp; [www.cisco.com/go/uc-virtualized www.cisco.com/go/uc-virtualized]'''
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= Supported Virtual Machine OVA Templates  =
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'''Please update your bookmark.'''
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<BR>
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'''What is an OVA?'''&nbsp; A virtual machine template defines the configuration of the virtual machine's virtual hardware. Open Virtualization Format (OVF) is an open standard for describing a virtual machine template, and Open Virtualization Archive (OVA) is an open standard to package and distribute these templates. Files in OVA format have an extension of ".ova".
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<br>'''Do Cisco&nbsp;UC&nbsp;VMs require these OVAs?&nbsp;''' To be TAC-supported, Virtual Machines for Cisco Unified Communications applications '''must''' use one of the provided OVA templates on this page.
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*They represent what the UC apps have been tested with
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*It is the only way to ensure UC apps are deployed on "aligned" disks for SAN deployments (i.e. pre-aligned filesystem disk partitions for the OVA's vDisks).&nbsp;
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*OVA configurations are summarized in the tables below for convenience, but authoritative information is on OVA file's release notes on Download&nbsp;Software on www.cisco.com.
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&nbsp;<br>
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'''What does "users"&nbsp;mean in tables below?'''&nbsp;&nbsp; <span style="font-weight: bold;">"U</span>'''sers"''' refers to the indicated user count at a particular BHCA, number of devices per user, device mix per&nbsp;VM, etc. using the [http://tools.cisco.com/cucst/faces/login.jsp Cisco Unified Communications Sizing Tool] and the [http://www.cisco.com/go/ucsrnd design guides] . Actual user capacity and total supported devices will be design-dependent; please follow all rules in the design guides and sizing tools for what your application can actually support.  
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<br>'''Where do I&nbsp;download these OVAs from?'''&nbsp; See [[Downloading OVA Templates for UC Applications]] for more information on how to download OVA templates for UC Applications.
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{{note |
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* UC apps do not support CPU oversubscription. One VM vCPU must map to one physical core (not one logical core) ([[Unified Communications Virtualization Sizing Guidelines | click here]] for details).
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* "One vCPU to one physical core" applies for all supported CPU architectures with equivalent performance for UC ([[Unified Communications Virtualization Sizing Guidelines | click here]] for details). E.g. one physical core on E5-2600 at 2.53+ GHz and one physical core on E7-2800 at 2.4+ GHz are equivalent for purposes of UC VM OVAs, sizing and co-residency planning.
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* Each VM OVA is only for use on certain CPU architectures. See the notes column for which CPUs are allowed.
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**E.g. the CUCM 1K user OVA is only for use on E5-2609/2.4 GHz (only found in UCS C220 M3S TRC#2) and E5506/2.13GHz (only found in UCS C220 M2 TRC#1).
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** All other OVAs (such as CUCM 2.5K user, 7.5K user, or 10K user) are only for use on CPUs with minimum core speed of 2.53 GHz [[UC Virtualization Supported Hardware#Processors / CPUs | click here for details]], such as E5-2643/3.3 GHz or E5640 / 2.66 GHz.
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}}
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For '''Specifications-based''' deployments (non TRC deployments), the CPU core count AND the CPU core speed correspond to physical CPU cores and physical CPU core speeds. Both are required to be met to support a full load VM OVA. At this time, only core speed for full load is defined. Do not use lower physical CPU core speeds until Cisco defines minimum speed for lower load levels. Cisco TAC will not troubleshoot a VM that is not receiving sufficient CPU cycles.
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== Unified Communications Manager  ==
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*[http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&catid=278875240 General OVA Template Download Location]<br>
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*[[OVA Template Details for Unified CM Release 8.0]]<br>
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*[[OVA Template Details for Unified CM Release 8.5]]<br>
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*[[OVA Template Details for Unified CM Release 8.6]]<br>
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*[[OVA Template Details for Unified CM Release 9.0]]<br>
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<br><br>
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== Cisco Emergency Responder  ==
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{| border="1"
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|+ '''Supported OVA Templates: Cisco Emergency Responder 8.5 and 8.6'''
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|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
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! Application, OVA Capacity and Notes+Download Link
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! vCPU Cores and Speed per Core
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! vRAM / Memory
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! vDisk
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! vNIC
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! Notes
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! <br>
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|-
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! [http://www.cisco.com/cisco/pub/software/portal/select.html?&mdfid=283314470&flowid=24901&softwareid=283831649 12,000 users (C200 only)]
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| 2 @ 2.13 GHz each<br>(600 MHz reserved)
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| 4 GB (4 GB reserved)
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| 1 x 80 GB
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| 1
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|
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Use on C200 M2 TRC#1 only.
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Limits:
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:*12,000 IP phones
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:*2,500 analog phones
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:*1,200 roaming phones (per Emergency Responder cluster)
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:*500 LAN switches
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:*30,000 switch ports
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:*3,000 ERLs
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|-
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! [http://www.cisco.com/cisco/pub/software/portal/select.html?&mdfid=283314470&flowid=24901&softwareid=283831649 20,000 users]
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| 1 @ 2.55 MHz <br>(600 MHz reserved)
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| 2.25 GB (2.304 GB reserved)
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| 1 x 80 GB
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| 1
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|
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Not for use on C200 M2 TRC#1.
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Limits:
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:*20,000 IP phones
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:*5,000 analog phones
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:*2,000 roaming phones (per Emergency Responder cluster)
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:*1,000 LAN switches
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:*60,000 switch ports
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:*7,500 ERLs
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|-
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! [http://www.cisco.com/cisco/pub/software/portal/select.html?&mdfid=283314470&flowid=24901&softwareid=283831649 30,000 users]
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| 2 @ 2.55 MHz each
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| 6 GB
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| 2 x 80 GB
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| 1
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|
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Not for use on C200 M2 TRC#1.
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Limits:
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:*30,000 IP phones
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:*10,000 analog phones
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:*3,000 roaming phones (per Emergency Responder cluster)
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:*2,000 LAN switches
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:*120,000 switch ports
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:*10,000 ERLs
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|}
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<br>
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{| border="1" style="width: 1077px; height: 416px;"
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|+ '''Supported OVA Templates: Cisco Emergency Responder 8.7 and 9.0'''
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|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
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! rowspan="2" | VM OVA Capacity <br>
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! colspan="5" | VM OVA Parameters<br>
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! rowspan="2" | Notes <br>
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|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
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! vCPU Cores<br>(= Physical Cores)
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! Physical CPU Load was Calibrated To
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! vRAM <br>(=Physical Memory)
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! vDisk <br>(=Physical space)
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! vNIC
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|-
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!
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Emergency Responder 12,000 users<br><br> <br>Only for BE6K and certain TRCs - see notes.<br>
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| 2 <br>(with 800 MHz reservation)<br>
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| E5506 2.13 GHz
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| 4 GB <br>(with all&nbsp;4 GB reserved)
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| 1x 80 GB disk
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| 1
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| <br><br>For use only on UCS C200M2 TRC#1 (including BE6000) and C220M3 TRC#2, which is BE6000 only.
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<br>Limits:
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:*12,000 IP phones
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:*2,500 analog phones
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:*1,200 roaming phones (per Emergency Responder cluster)
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:*500 LAN switches
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:*30,000 switch ports
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:*3,000 ERLs
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|-
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!
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Emergency Responder 20,000 users<br><br>Only for non-BE6K and certain TRCs - see notes
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| 1 <br>(with 800 MHz reservation)<br>
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| E5540 2.53 GHz
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| 4 GB <br>(with all&nbsp;4 GB reserved)
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| 1x 80 GB disk with pre-aligned disk partitions
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| 1
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| <br><br>Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000.
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<br>Limits:
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:*20,000 IP phones
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:*5,000 analog phones
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:*2,000 roaming phones (per Emergency Responder cluster)
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:*1,000 LAN switches
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:*60,000 switch ports
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:*7,500 ERLs
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|-
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!
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Emergency Responder 30,000 users<br><br>Only for non-BE6K and certain TRCs - see notes.
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| 2 <br>(with 3600 MHz reservation)<br>
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| E5540 2.53 GH
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| 6 GB <br>(with all&nbsp;6 GB reserved)
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| 2x 80 GB disk
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| 1
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| <br><br>Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000.
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<br>Limits:
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:*30,000 IP phones
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:*10,000 analog phones
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:*3,000 roaming phones (per Emergency Responder cluster)
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:*2,000 LAN switches
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:*120,000 switch ports
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:*10,000 ERLs
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|-
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!
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Emergency Responder 40,000 users<br><br>Only for non-BE6K and certain TRCs - see notes.
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| 4 <br>(with 7200 MHz reservation)<br>
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| E5540 2.53 GHz
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| 6 GB <br>(with all&nbsp;6 GB reserved)
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| 2x 80 GB disk
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| 1
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| <br><br>Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000.
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<br>Limits:
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:*40,000 IP phones
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:*12,500 analog phones
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:*4,000 roaming phones (per Emergency Responder cluster)
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:*2,500 LAN switches
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:*150,000 switch ports
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:*12,500 ERLs
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<br>
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|}
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<br>
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<br>
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== Session Manager Edition  ==
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{| border="1"
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|+ '''Supported OVA Templates: Session Manager Edition'''
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|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
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! Application, OVA Capacity and Notes+Download Link
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! vCPU Cores and Speed per Core
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! vRAM / Memory
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! vDisk
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! vNIC
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! Notes
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! <br>
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|-
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! [[#Unified_Communications_Manager|Use CUCM "7500 users"]]
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| See CUCM "7500 users"
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| See CUCM "7500 users"
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| See CUCM "7500 users"
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| See CUCM "7500 users"
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|
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|}
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<br>
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== Unified Attendant Consoles  ==
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{| border="1"
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|+ '''Supported OVA Templates: Unified Attendant Consoles'''
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|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
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! Application, OVA Capacity and Notes+Download Link
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! vCPU Cores
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! vRAM / Memory
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! vDisk
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! vNIC
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! Notes
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! <br>
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|-
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! OVA for CUxAC
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| 1 @ 2.55 GHz
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| 2 GB
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| 1x 80GB
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| 1
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| Note: Cisco does not provide preconfigured OVA files for CUxAC. Please build manually using these requirements. CUxAC requires a VM to meet or exceed minimum physical server specs described [http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/data_sheet_c78-520987.html on the CUxAC datasheet]
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|}
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<br>
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== Cisco Intercompany Media Engine  ==
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*[http://www.cisco.com/cisco/software/release.html?mdfid=282822890&softwareid=283088407&release=9.0%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest General OVA Template Download Location]<br>
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<br>
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{| border="1" style="width: 712px; height: 416px;"
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|+ '''Supported OVA Templates: Cisco Intercompany Media Engine, Release 8.6(2)'''
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|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
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! rowspan="2" | VM OVA Capacity <br>
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! colspan="5" | VM OVA Parameters<br>
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! rowspan="2" | Notes <br>
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|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
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! vCPU Cores<br>(= Physical Cores)
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! Physical CPU Load was Calibrated To
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! vRAM <br>(=Physical Memory)
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! vDisk <br>(=Physical space)
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! vNIC
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|-
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!
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CIME 5 peer IDs node<br><br>Only for non-BE6K / certain TRCs - see notes
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| 2 <br>(with 3600 MHz reservation)<br>
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| E5540 2.53 GHz
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| 6 GB <br>(with 6 GB reservation)
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| 1x 80 GB disk with pre-aligned disk partitions
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| 1
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| Not for use with UCS C200M2 TRC#1 or C220M3&nbsp;TRC#2 or BE6000.<br><br>Up to 5 peer IDs.
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<br>
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|-
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!
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CIME 10 peer IDs node<br><br>Only for non-BE6K / certain TRCs - see notes
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| 4 <br>(with 7200 MHz reservation)<br>
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| E5540 2.53 GHz
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| 6 GB <br>(with 6 GB reservation)
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| 2x 80 GB disk with pre-aligned disk partitions
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| 1
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| Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000.<br><br>Up to 10 peer IDs.
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<br>
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|}
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<br>
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<br>
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== Cisco Unity Connection  ==
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*[http://www.cisco.com/cisco/software/type.html?mdfid=283062758&flowid=5455 General Unity Connection OVA Template Download Location]<br>
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*[[OVA Template Details for Unity Connection Release 8.0]]<br>
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*[[OVA Template Details for Unity Connection Release 8.5]]<br>
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*[[OVA Template Details for Unity Connection Release 8.6.1]]<br>
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*[[OVA Template Details for Unity Connection Release 8.6.2]]<br>
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*[[OVA Template Details for Unity Connection Release 9.0.1]]<br>
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*[[Cisco_Unity_Connection_on_UCSE]]
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<br><br>
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== Cisco Unity  ==
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{| border="1"
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|+ '''Supported OVA Templates: Cisco Unity'''
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|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
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! Application, OVA Capacity and Notes+Download Link
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! vCPU Cores
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! vRAM / Memory
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! vDisk
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! vNIC
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! Notes
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! <br>
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|-
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! 5000 users
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| 2 (requires VMware CPU Affinity)
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| 4 GB
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|
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4x 24 GB
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:*vDisk 1 = Operating system
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:*vDisk 2 = Cisco Unity binaries
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:*vDisk 3 = Cisco Unity logs, SQL Server transaction logs
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:*vDisk 4 = Cisco Unity Message Repository (UMR), SQL Server database
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| 1
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|
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*Cisco does not provide preconfigured OVA files for Cisco Unity. Please build manually using these requirements and the configuration information in [http://www.cisco.com/en/US/docs/voice_ip_comm/unity/virtualization_design/guide/cuvirtualdgx.html the Design Guide for Cisco Unity Virtualization].
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*Limits:
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:*48 ports
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:*36 text-to-speech ports
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|-
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! 15,000 users
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| 4 (requires VMware CPU Affinity)
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| 4 GB
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|
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4x 24 GB
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:*vDisk 1 = Operating system
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:*vDisk 2 = Cisco Unity binaries
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:*vDisk 3 = Cisco Unity logs, SQL Server transaction logs
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:*vDisk 4 = Cisco Unity Message Repository (UMR), SQL Server database
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| 1
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|
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*Cisco does not provide preconfigured OVA files for Cisco Unity. Please build manually using these requirements and the configuration information in [http://www.cisco.com/en/US/docs/voice_ip_comm/unity/virtualization_design/guide/cuvirtualdgx.html the Design Guide for Cisco Unity Virtualization].
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*Limits:
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:*144 ports
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:*36 text-to-speech ports
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|}
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<br>
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== Cisco Unified Presence  ==
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{{Note| Cisco Unified Presence is referred to as IM and Presence in Release 9.0(1) and later.}}
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See also:
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*[http://www.cisco.com/cisco/software/navigator.html?mdfid=280448682&i=rs General OVA Template Download Location]
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*[[OVA Template Details for Unified Presence Release 8.0(x)]]<br>
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*[[OVA Template Details for Unified Presence Release 8.5(x)]]<br>
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*[[OVA Template Details for Unified Presence Release 8.6(1)]]<br>
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*[[OVA Template Details for Unified Presence Release 8.6(2)]]<br>
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*[[OVA Template Details for Unified Presence Release 8.6(3)]]<br>
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*[[OVA Template Details for Unified Presence Release 8.6(4)]]<br>
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*[[OVA Template Details for IM and Presence Release 9.x]]<br>
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<br>
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== Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)  ==
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{{Note| The information for Unified IP IVR is the same as Unified CCX.}}
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See also:
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*[[Virtualization for Unified CCX]]
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*[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest| Unified CCX OVA Templates]: {{Note| Unified CCX OVA version 2 is for use with ESXi 4.1. Please follow [[Unified Communications VMware Requirements]] for ESXi 4.1 requirements (VMware Tools upgrade, LRO disabling, etc.)}}
+
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<br>
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{| border="1"
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|+ '''Supported OVA Templates: Cisco Unified Contact Center Express'''
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|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
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! colspan="2" | Application, OVA Capacity and Notes+Download Link
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! vCPU Cores
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-
! vRAM / Memory
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-
! vDisk
+
-
! vNIC
+
-
! Notes
+
-
|-
+
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest 100 agents] (Release 8.5(1))
+
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| 2
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| 4 GB
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| 1x 146 GB
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:*vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs
+
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+
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| 1
+
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|
+
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|-
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! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest 300 agents] (Release 8.0(2) and Release 8.5(1))
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| 2
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| 4 GB
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|
+
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2x 146 GB
+
-
 
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:*vDisk 1 = Operating System and Unified CCX binaries
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:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
+
-
 
+
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| 1
+
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|
+
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|-
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! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest 400 agents] (Release 8.5(1))
+
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| 4
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| 8 GB
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|
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2x 146 GB
+
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:*vDisk 1 = Operating System and Unified CCX binaries
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:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
+
-
 
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| 1
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|
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|-
+
-
! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 8.5 (1))
+
-
! 100 agents
+
-
| 2
+
-
| 4 GB
+
-
| 1x 146 GB
+
-
:*vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs
+
-
 
+
-
| 1
+
-
| rowspan="3" | See [http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/installation/guide/uccx851ig.pdf Installing Cisco Unified Contact Center Express Release 8.5(1) guide]for more information on vDisk space.
+
-
|-
+
-
! 300 agents
+
-
| 2
+
-
| 4 GB
+
-
|
+
-
2x 146 GB
+
-
 
+
-
:*vDisk 1 = Operating System and Unified CCX binaries
+
-
:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
+
-
 
+
-
| 1
+
-
|
+
-
|-
+
-
! 400 agents
+
-
| 4
+
-
| 8 GB
+
-
|
+
-
2x 146 GB
+
-
 
+
-
:*vDisk 1 = Operating System and Unified CCX binaries
+
-
:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
+
-
 
+
-
| 1
+
-
|
+
-
|-
+
-
! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 9.0 (1) or later)
+
-
! 100 agents
+
-
| 2
+
-
| 4 GB
+
-
| 1x 146 GB
+
-
:*vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs
+
-
 
+
-
| 1
+
-
| rowspan="3" | See [http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/installation/guide/uccx851ig.pdf Installing Cisco Unified Contact Center Express Release 9.0(1) guide]for more information on vDisk space.
+
-
|-
+
-
! 300 agents
+
-
| 2
+
-
| 4 GB
+
-
|
+
-
2x 146 GB
+
-
 
+
-
:*vDisk 1 = Operating System and Unified CCX binaries
+
-
:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
+
-
 
+
-
| 1
+
-
|
+
-
|-
+
-
! 400 agents
+
-
| 4
+
-
| 8 GB
+
-
|
+
-
2x 146 GB
+
-
 
+
-
:*vDisk 1 = Operating System and Unified CCX binaries
+
-
:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
+
-
 
+
-
| 1
+
-
|-
+
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 9.0]
+
-
| 2
+
-
| 4 GB
+
-
| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = Optional - can be used to hold SQL Server Data files
+
-
| 1
+
-
| Capacities <br>• 900 named users <br>• 300 concurrent users <br>
+
-
|-
+
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Base Server Configuration (CR/QM/AQM)]
+
-
| 2
+
-
| 4 GB
+
-
| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage )
+
-
| 1
+
-
| Capacities <br>• 3600 named users <br>• 1200 concurrent users
+
-
|-
+
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Recording Server Configuration (CR/QM/AQM)]
+
-
| 4
+
-
| 4 GB
+
-
| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries, <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache
+
-
| 1
+
-
| Capacities <br>• 300 concurrent voice recordings for Server (SPAN) and Network recording<br>• 150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording
+
-
|-
+
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 8.5.2]
+
-
| 2
+
-
| 4 GB
+
-
|
+
-
:*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files
+
-
:*vDisk 2 = Optional - can be used to hold SQL Server Data files
+
-
 
+
-
| 1
+
-
|
+
-
Capacities
+
-
 
+
-
:*900 named users
+
-
:*300 concurrent users
+
-
 
+
-
|-
+
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 8.5.2 Base Server Configuration (CR/QM/AQM)]
+
-
| 2
+
-
| 4 GB
+
-
|
+
-
:*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files
+
-
:*vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage)
+
-
 
+
-
| 1
+
-
|
+
-
Capacities
+
-
 
+
-
:*3600 named users
+
-
:*1200 concurrent users
+
-
 
+
-
|-
+
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 8.5.2 Recording Server Configuration (CR/QM/AQM)]
+
-
| 4
+
-
| 4 GB
+
-
|
+
-
:*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries
+
-
:*vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache
+
-
 
+
-
| 1
+
-
|
+
-
Capacities
+
-
 
+
-
:*300 concurrent voice recordings for Server (SPAN) and Network recording
+
-
:*150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording
+
-
:*'''Virtualizing''' the Monitor server for Server (SPAN) recording is '''not '''supported on the UCS platform
+
-
 
+
-
|-
+
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=1.0&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 8.5.1]
+
-
| 2
+
-
| 2 GB
+
-
|
+
-
2x 146 GB
+
-
 
+
-
:*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files
+
-
:*vDisk 2 = Optional - can be used to hold SQL Server Data files
+
-
 
+
-
| 1
+
-
|
+
-
Capacities
+
-
 
+
-
:*300 named users
+
-
:*150 concurrent users
+
-
 
+
-
|-
+
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=1.0&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 8.5.1 Base Server Configuration (CR/QM/AQM)]
+
-
| 2
+
-
| 2 GB
+
-
|
+
-
2x 146 GB
+
-
 
+
-
:*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files
+
-
:*vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage)
+
-
 
+
-
| 1
+
-
|
+
-
Capacities
+
-
 
+
-
:*300 named users
+
-
:*150 concurrent users
+
-
 
+
-
|
+
-
|}
+
-
<br>
+
-
 
+
-
== Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance)  ==
+
-
 
+
-
<br>
+
-
 
+
-
{| border="1"
+
-
|+ '''Supported OVA Templates: Prime Collaboration'''
+
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores
+
-
! vCPU Speed
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! IOPS (avg) (1)
+
-
! IOPS (max) (1)
+
-
! vNIC
+
-
! Notes
+
-
! <br>
+
-
|-
+
-
! Prime Collaboration Provisioning up to 1K phones
+
-
| 1
+
-
| 2.33Ghz
+
-
| 2 GB
+
-
| 90 GB
+
-
| 100
+
-
| 500
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! Prime Collaboration Provisioning 1K to 10K phones
+
-
| 4
+
-
| 2.33Ghz 
+
-
| 8 GB
+
-
| 120 GB(2)
+
-
| 100
+
-
| 500
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! Prime Collaboration Provisioning 10K to 100K phones app server
+
-
| 8
+
-
| 2.33Ghz
+
-
| 16 GB
+
-
| 120 GB(3)
+
-
| 100
+
-
| 500
+
-
| 1
+
-
| requires DB VM
+
-
|-
+
-
! Prime Collaboration Provisioning 10K to 100K phones database server
+
-
| 8
+
-
| 2.33Ghz 
+
-
| 16 GB
+
-
| 120 GB(3)
+
-
| 100
+
-
| 500
+
-
| 1
+
-
| requires App VM
+
-
|-
+
-
! Prime Collaboration Provisioning 100K to 150K phones app server
+
-
| 8
+
-
| 2.33Ghz
+
-
| 16 GB
+
-
| 150 GB(3)
+
-
| 100
+
-
| 500
+
-
| 1
+
-
| requires DB VM
+
-
|-
+
-
! Prime Collaboration Provisioning 100K to 150K phones database server
+
-
| 8
+
-
| 2.33Ghz 
+
-
| 16 GB
+
-
| 150 GB(3)
+
-
| 100
+
-
| 500
+
-
| 1
+
-
| requires App VM
+
-
|-
+
-
! Prime Collaboration Assurance 1K phones
+
-
| 4
+
-
| 2.33Ghz
+
-
| 8 GB
+
-
| 150 GB
+
-
+
-
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! Prime Collaboration Assurance 1K to 10K phones
+
-
| 8
+
-
| 2.33Ghz
+
-
| 16 GB
+
-
| 200 GB
+
-
+
-
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! Prime Collaboration Assurance 10K to 100K phones
+
-
| 12
+
-
| 2.33Ghz
+
-
| 24 GB
+
-
| 500 GB
+
-
+
-
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! Prime Collaboration Assurance 100K to 150K phones
+
-
| 18
+
-
| 2.33Ghz
+
-
| 32 GB
+
-
| 750 GB 
+
-
+
-
+
-
| 1
+
-
| <br>
+
-
|-
+
-
 
+
-
|}
+
-
 
+
-
Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)
+
-
 
+
-
 
+
-
<br>
+
-
 
+
-
== UC Management Suite (PM, OM, SM, SSM)  ==
+
-
 
+
-
There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.
+
-
 
+
-
<br>
+
-
 
+
-
{| border="1"
+
-
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments'''
+
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores
+
-
! vCPU Speed
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! IOPS (avg) (1)
+
-
! IOPS (max) (1)
+
-
! vNIC
+
-
! Notes
+
-
! <br>
+
-
|-
+
-
! CUPM up to 1K phones (VM-CUCMS_1S)
+
-
| 1
+
-
| 2.33Ghz
+
-
| 2 GB
+
-
| 1x 30 GB
+
-
| 100
+
-
| 500
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! CUPM 1K to 10K phones
+
-
| 4
+
-
| 2.33Ghz 
+
-
| 4 GB
+
-
| 1x 40 GB (2)
+
-
| 100
+
-
| 500
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! CUPM 10K to 60K phones app server
+
-
| 4
+
-
| 2.33Ghz
+
-
| 4 GB
+
-
| 1x 30 GB(3)
+
-
| 100
+
-
| 500
+
-
| 1
+
-
| requires DB VM
+
-
|-
+
-
! CUPM 10K to 60K phones database server
+
-
| 4
+
-
| 2.33Ghz 
+
-
| 8 GB
+
-
| 1x 120 GB(3)
+
-
| 100
+
-
| 500
+
-
| 1
+
-
| requires App VM
+
-
|-
+
-
! CUOM/SM 1K phones
+
-
| 1
+
-
| 2.33Ghz
+
-
| 3 GB
+
-
| 1x 50 GB
+
-
| 6
+
-
| 15
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! CUOM 10K phones (VM-CUCMS_2L)
+
-
| 2
+
-
| 2.33Ghz
+
-
| 8 GB
+
-
| 1x 72 GB
+
-
| 6
+
-
| 15
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! CUOM 45K phones (VM-CUCMS_4L)
+
-
| 4
+
-
| 2.33Ghz
+
-
| 8 GB
+
-
| 2x 60 GB
+
-
| 6
+
-
| 15
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! CUSM 10K Phones (VM-CUCMS_2)
+
-
| 2
+
-
| 2.33Ghz
+
-
| 4 GB
+
-
| 1x 72 GB
+
-
| 6
+
-
| 15
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! CUSM 45K Server (VM-CUCMS_4)
+
-
| 4
+
-
| 2.33Ghz
+
-
| 4 GB
+
-
| 2x 60 GB
+
-
| 6
+
-
| 15
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! CUSSM 10K phones (VM-CUCMS_1)
+
-
| 1
+
-
| 2.33Ghz
+
-
| 4 GB
+
-
| 1x 60 GB
+
-
| 6
+
-
| 15
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! CUSSM 45K Phones
+
-
| 2
+
-
| 2.33Ghz
+
-
| 4 GB
+
-
| 1x 72 GB
+
-
| 6
+
-
| 15
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! CUCMS 10K phones Co-resident (VM_CUCMS_8)
+
-
| 8
+
-
| 2.33Ghz
+
-
| 16 GB
+
-
| 1x 320 GB (2)
+
-
| 100
+
-
| 500
+
-
| 1
+
-
| <br>
+
-
|}
+
-
 
+
-
Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)
+
-
 
+
-
<br>
+
-
 
+
-
{| border="1"
+
-
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution'''
+
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores
+
-
! vCPU Speed
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
! Notes
+
-
! <br>
+
-
|-
+
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283112898&flowid=20421&softwareid=282773197&release=8.0&rellifecycle=&relind=AVAILABLE&reltype=latest CUOM+CUSM 1K phones for HCS (HCS_OM&amp;SM_1K)]
+
-
| 1
+
-
| 2.33Ghz
+
-
| 3 GB
+
-
| 1x 50 GB
+
-
| 1
+
-
| <br>
+
-
|}
+
-
 
+
-
== Unified Contact Center Enterprise  ==
+
-
 
+
-
See also:
+
-
 
+
-
*[[Unified Contact Center Enterprise]]
+
-
*[http://docwiki.cisco.com/wiki/Unified_Contact_Center_Enterprise#Unified_CCE_Component_Capacities_and_VM_Configuration_Requirements Unified CCE OVA Templates]
+
-
*[http://docwiki.cisco.com/w/index.php?title=Virtualization_for_Unified_CCE#Unified_CCE_Scalability_Impacts Scalability Impacts]
+
-
*[[OVA Template Details for Unified Contact Center Enterprise Release 8.x]]
+
-
*[[OVA Template Details for Unified Contact Center Enterprise Release 9.x]]
+
-
 
+
-
<br>
+
-
 
+
-
== Cisco Packaged Contact Center Enterprise  ==
+
-
 
+
-
Supported OVA templates are documented in the Install and Configuration Guide and in the Packaged CCE Specifications Guide. Both guides are on the Cisco documentation web page.
+
-
 
+
-
*[https://www.cisco.com/cisco/software/type.html?mdfid=284360381&i=rm Software Download] - Download OVA files
+
-
*[http://www.cisco.com/en/US/products/ps12586/prod_technical_reference_list.html User Guides]
+
-
 
+
-
== Unified Customer Voice Portal  ==
+
-
 
+
-
See also:
+
-
 
+
-
*[[Unified Customer Voice Portal]]
+
-
*[http://www.cisco.com/cisco/software/release.html?mdfid=270563413&flowid=5229&softwareid=280840592&release=9.0(1)&relind=AVAILABLE&rellifecycle=&reltype=latest Unified CVP OVA Templates&nbsp;Download]
+
-
 
+
-
{| border="1"
+
-
|+ '''Supported OVA Templates: Unified Customer Voice Portal'''
+
-
|- style="background: rgb(229,228,226)"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
! Notes
+
-
! <br>
+
-
|-
+
-
! Unified CVP Call Server + VXML Server (co-located Call Server and VXML Server) (Media Server is optionally included depending on the conditions.&nbsp;See CVP co-residency section for detail)
+
-
| 4
+
-
| 4 GB
+
-
| 1x 146 GB
+
-
| 1
+
-
| Template Name: Cisco Unified CVP Call Server-VXML Server.ova
+
-
|-
+
-
! Unified CVP Reporting Server (Large)
+
-
| 4
+
-
| 4 GB
+
-
| Disk 1 - 72 GB, Disk 2 - 438 GB
+
-
| 1
+
-
| Template Name: Cisco Unified CVP Reporting Server.ova
+
-
|-
+
-
! Unified CVP Operations Console
+
-
| 2
+
-
| 2 GB
+
-
| 1x 20 GB
+
-
| 1
+
-
| Template Name: Cisco Unified CVP Operations Console.ova
+
-
|}
+
-
 
+
-
== Cisco MediaSense  ==
+
-
 
+
-
See also:
+
-
 
+
-
*[http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_MediaSense Virtualization for Cisco MediaSense]
+
-
*[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=9.0(1a)&relind=AVAILABLE&rellifecycle=&reltype=latest Download OVA Template for Cisco MediaSense, Release 9.0(1a])
+
-
*[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.4&rellifecycle=&relind=AVAILABLE&reltype=all Download OVA Template for Cisco MediaSense, Release 8.5(4)]
+
-
 
+
-
<br><br>To promote ease of use, Cisco MediaSense, Release 9.0(1a) has only one template. This template contains several deployment options as shown in the following table.&nbsp;&nbsp; <br><br>
+
-
 
+
-
{| width="812" cellspacing="1" cellpadding="1" border="1"
+
-
|+ '''Supported OVA Template: Cisco MediaSense, Release 9.0(1a)''' <br>
+
-
|-
+
-
! valign="baseline" align="center" scope="col" | Deployment&nbsp;&nbsp;
+
-
! valign="baseline" align="center" scope="col" | &nbsp;&nbsp;vCPU&nbsp; &nbsp;
+
-
! valign="baseline" align="center" scope="col" |
+
-
CPU&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; reservation&nbsp;&nbsp;
+
-
 
+
-
! valign="baseline" align="center" scope="col" | &nbsp;vRAM&nbsp;
+
-
! valign="baseline" align="center" scope="col" | &nbsp;&nbsp;&nbsp;vDisk&nbsp;&nbsp;&nbsp;&nbsp;
+
-
! valign="baseline" align="center" scope="col" | Notes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
+
-
|-
+
-
! valign="baseline" align="center" | SRE <br>
+
-
| valign="baseline" align="center" |
+
-
&nbsp;2
+
-
 
+
-
| valign="baseline" align="center" |
+
-
&nbsp;&nbsp;2200 MHz
+
-
 
+
-
| valign="baseline" align="center" |
+
-
&nbsp;6 GB
+
-
 
+
-
| valign="top" align="left" |
+
-
Disk 1:&nbsp;80 GB for OS <br>Disk 2:&nbsp;80 GB for DB&nbsp;<br>Disk 3: 200 GB for media&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>
+
-
 
+
-
| valign="top" align="left" |
+
-
Includes a fixed 200 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br>
+
-
 
+
-
|-
+
-
! valign="baseline" align="center" | &nbsp;Primary/Secondary&nbsp;&nbsp;&nbsp;<br>
+
-
| valign="baseline" align="center" | &nbsp;&nbsp; 7 <br>
+
-
| valign="baseline" align="center" | &nbsp;&nbsp;15000 MHz <br>
+
-
| valign="baseline" align="center" | &nbsp;8 GB <br>
+
-
| valign="top" align="left" |
+
-
Disk 1: 80 GB for OS&nbsp;<br>Disk 2: 600 GB for DB <br>
+
-
 
+
-
| valign="top" align="left" |
+
-
User must add media disks prior to installation. <br>
+
-
 
+
-
|-
+
-
! valign="baseline" align="center" | Expansion
+
-
| valign="baseline" align="center" | &nbsp;&nbsp; 7
+
-
| valign="baseline" align="center" | 10000 MHz <br>
+
-
| valign="baseline" align="center" | 8 GB <br>
+
-
| valign="top" align="left" |
+
-
Disk 1: 80 GB for OS<br>Disk 2: 80 GB
+
-
 
+
-
| valign="top" align="left" |
+
-
User must add media disks prior to installation.
+
-
 
+
-
|}
+
-
 
+
-
<br>
+
-
 
+
-
{| border="1"
+
-
|+ '''Supported OVA Templates: Cisco MediaSense, Release 8.5'''
+
-
|-
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
! Notes
+
-
|-
+
-
! CMS_6T_main_server_v8.5_vmv7
+
-
| 7
+
-
| 8 GB
+
-
| 2 X 146 GB (thick provisioning)
+
-
| 1
+
-
| rowspan="3" | Release 8.5(1)
+
-
|-
+
-
! CMS_12T_main_server_v8.5_vmv7
+
-
| 7
+
-
| 8 GB
+
-
| 2 X 300 GB (thick provisioning)
+
-
| 1
+
-
|-
+
-
! CMS_expansion_server_v8.5_vmv7
+
-
| 7<br>
+
-
| 8 GB
+
-
| 2 x 80 GB (thick provisioning)
+
-
| 1
+
-
|-
+
-
! CMS_12T_primary_secondary_servers_v8.5.2_vmv7 <br>
+
-
| 7<br>
+
-
| 8 GB<br>
+
-
| 2 X 150 GB (thick provisioning)<br>
+
-
| 1
+
-
| rowspan="4" |
+
-
Release 8.5(2)
+
-
 
+
-
Release 8.5(3)
+
-
 
+
-
Release 8.5(4)
+
-
 
+
-
|-
+
-
! CMS_24T_primary_secondary_servers_v8.5.2_vmv7 <br>
+
-
| 7<br>
+
-
| 8 GB<br>
+
-
| 2 X 300 GB (thick provisioning)<br>
+
-
| 1
+
-
|-
+
-
! CMS_60T_primary_secondary_servers_v8.5.2_vmv7 <br>
+
-
| 7<br>
+
-
| 8 GB<br>
+
-
| 2 X 600 GB (thick provisioning)<br>
+
-
| 1
+
-
|-
+
-
! CMS_expansion_server_v8.5.2_vmv7
+
-
| 7
+
-
| 8 GB
+
-
| 2 x 80 GB (thick provisioning)
+
-
| 1
+
-
|-
+
-
! CMS_SRE_v8.5_vmv7
+
-
| 2
+
-
| 6 GB
+
-
| 2 x 80 GB (thick provisioning)<br>1 x 200 GB (thick provisioning) for Media storage
+
-
| 1 (with static MAC address)
+
-
| Release 8.5(4)
+
-
|}
+
-
 
+
-
<br>
+
-
 
+
-
== Cisco Unified Intelligence Center  ==
+
-
 
+
-
See also:
+
-
 
+
-
*[[Cisco Unified Intelligence Center]]
+
-
*[[Cisco Unified Intelligence Center#Unified_IC_Component_Capacities_and_VM_Configuration_Requirements|Cisco Unified Intelligence Center OVA Templates]]
+
-
 
+
-
{| border="1"
+
-
|+ '''Supported OVA Templates: Cisco Unified Intelligence Center'''
+
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
! Notes
+
-
! <br>
+
-
|-
+
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=282163829&flowid=5228&softwareid=283776220&release=8.0(3)&relind=AVAILABLE&rellifecycle=&reltype=latest CUIC (200 Reporting Users)]
+
-
| 4
+
-
| 6 GB
+
-
| 1x 146 GB
+
-
| 1
+
-
|
+
-
|}
+
-
 
+
-
== Cisco Unified Contact Center Management Portal  ==
+
-
 
+
-
See also:
+
-
 
+
-
*[http://docwiki.cisco.com/wiki/Virtualization_for_CCMP_with_Unified_CCE_on_UCS_Hardware Cisco Unified Contact Center Management Portal]
+
-
*[http://www.cisco.com/cisco/software/release.html?mdfid=280810493&flowid=5222&softwareid=284452241&release=8.5.1&relind=AVAILABLE&rellifecycle=&reltype=latest Unified CCMP OVA Templates]
+
-
 
+
-
{| border="1"
+
-
|+ '''Supported OVA Templates: Cisco Unified Contact Center Management Portal<br>'''
+
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
! Notes
+
-
! <br>
+
-
|-
+
-
! CCMP Single Server Deployment (&lt;1500 Agents)
+
-
| 4
+
-
| 4 GB
+
-
| 1x 100 GB
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! CCMP Web Server (&lt; 8000 Agents) <br>
+
-
| 4<br>
+
-
| 4 GB<br>
+
-
| 1x 100 GB<br>
+
-
| 1<br>
+
-
| <br>
+
-
|-
+
-
! CCMP DB Server (&lt; 8000 Agents)
+
-
| 8
+
-
| 8 GB
+
-
| 2x 100 GB
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! CCMP Web/App Server Large Deployment (&gt; 8000 Agents)
+
-
| 8
+
-
| 16 GB
+
-
| 1x 100 GB
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! CCMP DB Server Large Deployment (&gt; 8000 Agents) <br>
+
-
| 8<br>
+
-
| 16 GB<br>
+
-
| 1 x 100 GB, 1 x 200 GB<br>
+
-
| 1<br>
+
-
| <br>
+
-
|}
+
-
 
+
-
== Cisco SocialMiner  ==
+
-
 
+
-
See also:
+
-
 
+
-
*[[Virtualization for Cisco SocialMiner|Cisco SocialMiner]]
+
-
*[http://www.cisco.com/cisco/software/release.html?mdfid=283613136&release=9.0.1&relind=AVAILABLE&softwareid=283733464&rellifecycle=&reltype=all| Cisco SocialMiner OVA Templates]
+
-
 
+
-
{| border="1"
+
-
|+ '''Supported OVA Templates: Cisco SocialMiner'''
+
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
|-
+
-
! Large deployment option
+
-
| 4
+
-
| 12 GB
+
-
| 1x 146 GB and 1x 256 GB
+
-
| 1
+
-
|-
+
-
! Small deployment option
+
-
| 2
+
-
| 8 GB
+
-
| 2x 80GB
+
-
| 1
+
-
|}
+
-
 
+
-
== <br>Cisco Unified Email Interaction Manager and Web Interaction Manager  ==
+
-
 
+
-
&nbsp;&nbsp;
+
-
 
+
-
{| cellspacing="1" cellpadding="1" border="1"
+
-
|-
+
-
! scope="col" | Application, OVA Capacity and Notes+Download Link
+
-
! scope="col" | Contents
+
-
! scope="col" | No of VM's to deploy of each component
+
-
! scope="col" | vCPU
+
-
! scope="col" | vDisk
+
-
! scope="col" | vRAM/Memory
+
-
|-
+
-
|
+
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_1_v2.0]<br>
+
-
 
+
-
Deployment Option:
+
-
 
+
-
100 agents - Email Only<br>
+
-
 
+
-
| Application, Services Server ,File server Messaging Server ,Web Server and Database server
+
-
| 1
+
-
| 2&nbsp;
+
-
| 1 x 80GB
+
-
| 4
+
-
|-
+
-
| rowspan="2" |
+
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v2.0]<br>
+
-
 
+
-
Deployment Option:
+
-
 
+
-
140 agents - Email Only
+
-
 
+
-
<br>
+
-
 
+
-
| Application, Services Server ,File server Messaging Server and&nbsp;Web server
+
-
| 1
+
-
| 2
+
-
| 1 x 80GB
+
-
| 4
+
-
|-
+
-
| Database&nbsp;Server
+
-
| 1
+
-
| 2
+
-
| 1 x 80GB
+
-
| 4
+
-
|-
+
-
| rowspan="2" |
+
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v2.0]<br>
+
-
 
+
-
Deployment Option:
+
-
 
+
-
100 agents - Chat only or
+
-
 
+
-
100 agents -&nbsp;Email and Chat&nbsp; <br>
+
-
 
+
-
| Application, Services Server ,File server Messaging Server and Database server
+
-
| 1
+
-
| 2
+
-
| 1 x 80GB
+
-
| 4
+
-
|-
+
-
| Web Server
+
-
| 1
+
-
| 1
+
-
| 1 x 80GB
+
-
| 2&nbsp;
+
-
|-
+
-
| rowspan="6" |
+
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_4_v2.0]<br>
+
-
 
+
-
Deployment Option:
+
-
 
+
-
250 Agents - Email and Chat or<br>120 Agents - BC and CallBack
+
-
 
+
-
<br>
+
-
 
+
-
<br>
+
-
 
+
-
| Web Server
+
-
| 1
+
-
| 1
+
-
| 1 x 80GB
+
-
| 1&nbsp;
+
-
|-
+
-
| Application server
+
-
| 1
+
-
| 2
+
-
| 1 x 80GB
+
-
| 2
+
-
|-
+
-
| Services Server
+
-
| 1
+
-
| 2
+
-
| 1 x 80GB
+
-
| 4
+
-
|-
+
-
| Database Server
+
-
| 1
+
-
| 2&nbsp;
+
-
| 1 x 80 GB for OS, 1&nbsp;x&nbsp;150 GB for DB
+
-
| 4
+
-
|-
+
-
| File Server
+
-
| 1
+
-
| 2
+
-
| 1 x 80GB
+
-
| 2
+
-
|-
+
-
| Messaging Server
+
-
| 1
+
-
| 2
+
-
| 1 x 80GB
+
-
| 2
+
-
|-
+
-
| rowspan="6" |
+
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v2.0]<br>
+
-
 
+
-
Deployment Option:
+
-
 
+
-
500 Agents - Email and Chat or<br>240 Agents - BC and CallBack<br>
+
-
 
+
-
<br>
+
-
 
+
-
| Web Server
+
-
| 2&nbsp;
+
-
| 1
+
-
| 1 x 80GB
+
-
| 1&nbsp;
+
-
|-
+
-
| Application server
+
-
| 2
+
-
| 2
+
-
| 1 x 80GB
+
-
| 2
+
-
|-
+
-
| Services Server
+
-
| 1
+
-
| 2
+
-
| 1 x 80GB
+
-
| 4
+
-
|-
+
-
| Database Server
+
-
| 1
+
-
| 4
+
-
| 1 x 80 GB for OS, 1 x 400 GB for DB
+
-
| 8
+
-
|-
+
-
| File Server
+
-
| 1
+
-
| 2
+
-
| 1 x 80GB
+
-
| 2
+
-
|-
+
-
| Messaging Server
+
-
| 1
+
-
| 1
+
-
| 1 x 80GB
+
-
| 2
+
-
|-
+
-
| rowspan="6" |
+
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v2.0]<br>
+
-
 
+
-
Deployment Option:
+
-
 
+
-
750 Agents - Email and Chat or<br>360 Agents - BC and CallBack<br>
+
-
 
+
-
| Web Server
+
-
| 3
+
-
| 1
+
-
| 1 x 80GB
+
-
| 1
+
-
|-
+
-
| Application server
+
-
| 3
+
-
| 2
+
-
| 1 x 80GB
+
-
| 2
+
-
|-
+
-
| Services Server
+
-
| 1
+
-
| 2
+
-
| 1 x 80GB
+
-
| 4
+
-
|-
+
-
| Database Server
+
-
| 1
+
-
| 8
+
-
| 1 x 80 GB for OS, 1 x 400 GB for DB
+
-
| 16&nbsp;
+
-
|-
+
-
| File Server
+
-
| 1
+
-
| 2
+
-
| 1 x 80GB
+
-
| 2
+
-
|-
+
-
| Messaging Server
+
-
| 1
+
-
| 2
+
-
| 1 x 80GB
+
-
| 2
+
-
|-
+
-
| rowspan="6" |
+
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v2.0]<br>
+
-
 
+
-
Deployment Option:
+
-
 
+
-
1000&nbsp;Agents - Email and Chat or<br>480 Agents - BC and CallBack<br>
+
-
 
+
-
| Web Server
+
-
| 4
+
-
| 1
+
-
| 1 x 80GB
+
-
| 1
+
-
|-
+
-
| Application server
+
-
| 4&nbsp;
+
-
| 2
+
-
| 1 x 80GB
+
-
| 2
+
-
|-
+
-
| Services Server
+
-
| 1
+
-
| 2
+
-
| 1 x 80GB
+
-
| 8
+
-
|-
+
-
| Database Server
+
-
| 1
+
-
| 8
+
-
| 1 x 80 GB for OS, 1 x 400 GB for DB
+
-
| 16
+
-
|-
+
-
| File Server
+
-
| 1
+
-
| 2
+
-
| 1 x 80GB
+
-
| 2
+
-
|-
+
-
| Messaging Server
+
-
| 1
+
-
| 2
+
-
| 1 x 80GB
+
-
| 2
+
-
|-
+
-
| rowspan="6" |
+
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v2.0]<br>
+
-
 
+
-
Deployment Option:
+
-
 
+
-
1250&nbsp;Agents - Email and Chat or<br>600&nbsp;Agents - BC and CallBack<br>
+
-
 
+
-
| Web Server
+
-
| 5&nbsp;
+
-
| 1
+
-
| 1 x 80GB
+
-
| 1&nbsp;
+
-
|-
+
-
| Application server
+
-
| 5
+
-
| 2
+
-
| 1 x 80GB
+
-
| 2&nbsp;
+
-
|-
+
-
| Services Server
+
-
| 1
+
-
| 2
+
-
| 1 x 80GB
+
-
| 8
+
-
|-
+
-
| Database Server
+
-
| 1
+
-
| 8
+
-
| 1 x 80 GB for OS, 1 x 400 GB for DB
+
-
| 16
+
-
|-
+
-
| File Server
+
-
| 1
+
-
| 2
+
-
| 1 x 80GB
+
-
| 2
+
-
|-
+
-
| Messaging Server
+
-
| 1
+
-
| 2
+
-
| 1 x 80GB
+
-
| 2
+
-
|}
+
-
 
+
-
&nbsp;
+
-
 
+
-
== Cisco Media Blender  ==
+
-
 
+
-
{| width="1054" cellspacing="1" cellpadding="1" border="1" align="center" style="width: 1054px; height: 102px;"
+
-
|-
+
-
|
+
-
&nbsp;'''Application, OVA Capacity and Notes+Download Link'''
+
-
 
+
-
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; '''Contents&nbsp;&nbsp;&nbsp;&nbsp;'''&nbsp;&nbsp;
+
-
| '''No of VM's to deploy of each component'''
+
-
| '''vCPU'''
+
-
| '''vDisk'''
+
-
| '''vRAM/Memory'''
+
-
|-
+
-
|
+
-
<br>[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all Cisco Media Blender]
+
-
 
+
-
|
+
-
&nbsp;
+
-
 
+
-
Cisco Media Blender
+
-
 
+
-
|
+
-
<br>1
+
-
 
+
-
|
+
-
<br>2
+
-
 
+
-
|
+
-
<br>1 x 80GB
+
-
 
+
-
|
+
-
<br>2
+
-
 
+
-
|}
+
-
 
+
-
&nbsp;
+
-
 
+
-
== Cisco&nbsp;Finesse  ==
+
-
 
+
-
See also:
+
-
 
+
-
*[[Virtualization for Cisco Finesse|Cisco&nbsp;Finesse]]
+
-
*[http://www.cisco.com/cisco/software/type.html?mdfid=283613135&flowid=30701 Cisco&nbsp;Finesse OVA Templates]&nbsp;
+
-
 
+
-
{| border="1"
+
-
|+ '''Supported OVA Templates: Cisco&nbsp;Finesse'''
+
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
! Notes
+
-
! <br>
+
-
|-
+
-
! Finesse_2000_agents_v9.0.1_vm8
+
-
| 4
+
-
| 8 GB
+
-
| 1x 146 GB
+
-
| 1
+
-
| Release 9.0(1)
+
-
|-
+
-
! Finesse_2000_agents_v1.0_vmv7&nbsp;
+
-
| 4
+
-
| 8&nbsp;GB
+
-
| 1x 146 GB
+
-
| 1
+
-
| Release 8.5(3)
+
-
|}
+
-
 
+
-
&nbsp;&nbsp;
+
-
 
+
-
== TelePresence Applications  ==
+
-
 
+
-
{| border="1"
+
-
|+ '''Supported OVA Templates: TelePresence Applications'''
+
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores<br>
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
! Notes
+
-
! <br>
+
-
|-
+
-
! &nbsp;[http://www.cisco.com/cisco/software/release.html?mdfid=284132721&flowid=29922&softwareid=280887004&release=1.8.0%28582%29 Cisco TelePresence Manager]<br>
+
-
| align="center" | 2
+
-
| align="center" | 8 GB (4 GB reserved)
+
-
| align="center" | 1 x 200 GB
+
-
| align="center" | 1
+
-
|
+
-
1.9.0 Supported Co-residency Configurations:
+
-
 
+
-
*Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager. <br>
+
-
*1 CTS-Manager and 1 CTMS can be installed on a single UCS server.<br>
+
-
 
+
-
<br>
+
-
 
+
-
|-
+
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=281043620&flowid=20525&softwareid=281149680&release=1.8.0%281026%29 Cisco TelePresence Multipoint Switch]<br>
+
-
| align="center" | 4
+
-
| align="center" | 6 GB (2.304 GB reserved)
+
-
| align="center" | 1 x 100 GB
+
-
| align="center" | 1
+
-
|
+
-
1.9.0 Supported Co-residency Configurations:
+
-
 
+
-
:*2 CTMS instances can be installed on a single UCS server.
+
-
:*1 CTMS and 1 CTS-Manager can be installed on a single UCS server.
+
-
 
+
-
<br>
+
-
 
+
-
|-
+
-
! Cisco TelePresence Video Communication Server, Release X7.1
+
-
[http://www.cisco.com/cisco/software/release.html?mdfid=283733603&flowid=22561&softwareid=280886992&release=X7.1&relind=AVAILABLE&rellifecycle=&reltype=latest X7.1 (AES Encrypted) VM version]
+
-
 
+
-
[http://www.cisco.com/cisco/software/release.html?mdfid=283733603&flowid=22561&softwareid=280886992&release=X7.1&relind=AVAILABLE&rellifecycle=&reltype=latest X7.1 (non-AES) VM version]<br>
+
-
 
+
-
| align="center" | 2 Cores reserved per VM; each core &gt;= 2GHz processor<br>
+
-
| align="center" | 6GB of RAM per VM<br>
+
-
| align="center" | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2)<br>
+
-
| align="center" | 3<br>
+
-
| Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with:
+
-
*Processor supporting AESNI feature
+
-
*R2XX-LBBU
+
-
*Four hard disks (450GB SAS 15K RPM 3.5in HDD/hot plug/C200 drive sled)
+
-
*PCI card Intel Quad port GbE Controller (E1G44ETG1P20)
+
-
 
+
-
ESXi to be ESXi 4.1 or ESXi5.0 (Update 1).<br>
+
-
 
+
-
If you are using third-party hardware for hosting the Cisco VCS VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from [http://www.vmware.com/resources/compatibility/search.php http://www.vmware.com/resources/compatibility/search.php].<br>
+
-
 
+
-
|-
+
-
!
+
-
Cisco TelePresence Video Communication Server, Release X7.2
+
-
 
+
-
[http://www.cisco.com/cisco/software/release.html?mdfid=283733603&flowid=22561&softwareid=280886992&release=X7.2&relind=AVAILABLE&rellifecycle=&reltype=latest X7.2 (AES Encrypted) VM version]<br>
+
-
 
+
-
[http://www.cisco.com/cisco/software/release.html?mdfid=283733603&flowid=22561&softwareid=280886992&release=X7.2&relind=AVAILABLE&rellifecycle=&reltype=latest X7.2 (non-AES) VM version]<br>
+
-
 
+
-
| align="center" | 2 Cores reserved per VM; each core &gt;= 2GHz processor<br>
+
-
| align="center" | 6GB of RAM per VM<br>
+
-
| align="center" | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2)<br>
+
-
| align="center" | 3<br>
+
-
| Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with:
+
-
*Processor supporting AESNI feature
+
-
*R2XX-LBBU
+
-
*Four hard disks (450GB SAS 15K RPM 3.5in HDD/hot plug/C200 drive sled)
+
-
*PCI card Intel Quad port GbE Controller (E1G44ETG1P20)
+
-
 
+
-
ESXi to be ESXi 4.1 or ESXi5.0 (Update 1)<br>
+
-
 
+
-
If you are using third-party hardware for hosting the Cisco VCS VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from [http://www.vmware.com/resources/compatibility/search.php http://www.vmware.com/resources/compatibility/search.php].<br>
+
-
 
+
-
|-
+
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=284262814&flowid=30841&softwareid=280886992&release=XC1.2&relind=AVAILABLE&rellifecycle=&reltype=latest Cisco TelePresence Conductor XC1.2 (AES Encrypted) VM version]<br>
+
-
| align="center" | 2 Cores reserved per VM; each core &gt;= 2GHz processor<br>
+
-
| align="center" | 6GB of RAM per VM<br>
+
-
| align="center" | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2)<br>
+
-
| align="center" | 3<br>
+
-
| Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with:
+
-
*Processor supporting AESNI feature
+
-
*R2XX-LBBU
+
-
*Four hard disks (450GB SAS 15K RPM 3.5in HDD/hot plug/C200 drive sled)
+
-
*PCI card Intel Quad port GbE Controller (E1G44ETG1P20)
+
-
 
+
-
ESXi to be ESXi 4.1 or ESXi5.0 (Update 1)<br>
+
-
 
+
-
If you are using third-party hardware for hosting the TelePresence Conductor VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from [http://www.vmware.com/resources/compatibility/search.php http://www.vmware.com/resources/compatibility/search.php].<br>
+
-
 
+
-
|}
+
-
 
+
-
{| border="1" class="wikitable"
+
-
|-
+
-
! style="background-color: rgb(255, 215, 0);" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]]
+
-
|}
+
-
 
+
-
<br>
+

Latest revision as of 15:26, 9 January 2017



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