Unified Communications Virtualization Downloads (including OVA/OVF Templates)
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'''What is an OVA?''' A virtual machine template defines the configuration of the virtual machine's virtual hardware. Open Virtualization Format (OVF) is an open standard for describing a virtual machine template, and Open Virtualization Archive (OVA) is an open standard to package and distribute these templates. Files in OVA format have an extension of ".ova". | '''What is an OVA?''' A virtual machine template defines the configuration of the virtual machine's virtual hardware. Open Virtualization Format (OVF) is an open standard for describing a virtual machine template, and Open Virtualization Archive (OVA) is an open standard to package and distribute these templates. Files in OVA format have an extension of ".ova". | ||
| + | <br>'''Do Cisco UC VMs require these OVAs? ''' To be TAC-supported, Virtual Machines for Cisco Unified Communications applications '''must''' use one of the provided OVA templates on this page. | ||
| - | + | *They represent what the UC apps have been tested with | |
| - | + | ||
| - | *They represent what the UC apps have been tested with | + | |
*It is the only way to ensure UC apps are deployed on "aligned" disks for SAN deployments (i.e. pre-aligned filesystem disk partitions for the OVA's vDisks). | *It is the only way to ensure UC apps are deployed on "aligned" disks for SAN deployments (i.e. pre-aligned filesystem disk partitions for the OVA's vDisks). | ||
*OVA configurations are summarized in the tables below for convenience, but authoritative information is on OVA file's release notes on Download Software on www.cisco.com. | *OVA configurations are summarized in the tables below for convenience, but authoritative information is on OVA file's release notes on Download Software on www.cisco.com. | ||
| Line 18: | Line 17: | ||
<br> | <br> | ||
| - | '''What does "users" mean in tables below?''' <span style="font-weight: bold | + | '''What does "users" mean in tables below?''' <span style="font-weight: bold">"U</span>'''sers"''' refers to the indicated user count at a particular BHCA, number of devices per user, device mix per VM, etc. using the [http://tools.cisco.com/cucst/faces/login.jsp Cisco Unified Communications Sizing Tool] and the [http://www.cisco.com/go/ucsrnd design guides] . Actual user capacity and total supported devices will be design-dependent; please follow all rules in the design guides and sizing tools for what your application can actually support. |
| - | <br>'''Where do I download these OVAs from?''' See [[Downloading OVA Templates for UC Applications]] for more information on how to download OVA templates for UC Applications. | + | <br>'''Where do I download these OVAs from?''' See [[Downloading OVA Templates for UC Applications]] for more information on how to download OVA templates for UC Applications. |
{{note | | {{note | | ||
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== Unified Communications Manager == | == Unified Communications Manager == | ||
| - | *[http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&catid=278875240 General OVA Template Download Location]<br> | + | *[http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&catid=278875240 General OVA Template Download Location]<br> |
| - | *[[OVA Template Details for Unified CM Release 8.0]]<br> | + | *[[OVA Template Details for Unified CM Release 8.0]]<br> |
| - | *[[OVA Template Details for Unified CM Release 8.5]]<br> | + | *[[OVA Template Details for Unified CM Release 8.5]]<br> |
| - | *[[OVA Template Details for Unified CM Release 8.6]]<br> | + | *[[OVA Template Details for Unified CM Release 8.6]]<br> |
| - | *[[OVA Template Details for Unified CM Release 9.0]]<br> | + | *[[OVA Template Details for Unified CM Release 9.0|OVA Template Details for Unified CM Release 9.x]]<br> |
| - | <br><br> | + | <br><br> |
== Cisco Emergency Responder == | == Cisco Emergency Responder == | ||
| Line 46: | Line 45: | ||
{| border="1" | {| border="1" | ||
|+ '''Supported OVA Templates: Cisco Emergency Responder 8.5 and 8.6''' | |+ '''Supported OVA Templates: Cisco Emergency Responder 8.5 and 8.6''' | ||
| - | |- style="background: | + | |- style="background: rgb(229,228,226)" |
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
! vCPU Cores and Speed per Core | ! vCPU Cores and Speed per Core | ||
| Line 110: | Line 109: | ||
|} | |} | ||
| - | <br> | + | <br> |
| - | {| | + | {| style="width: 1077px; height: 416px" border="1" |
|+ '''Supported OVA Templates: Cisco Emergency Responder 8.7 and 9.0''' | |+ '''Supported OVA Templates: Cisco Emergency Responder 8.7 and 9.0''' | ||
| - | |- style="background: | + | |- style="background: rgb(229,228,226)" |
| - | ! rowspan="2" | VM OVA Capacity <br> | + | ! rowspan="2" | VM OVA Capacity <br> |
| - | ! colspan="5" | VM OVA Parameters<br> | + | ! colspan="5" | VM OVA Parameters<br> |
! rowspan="2" | Notes <br> | ! rowspan="2" | Notes <br> | ||
| - | |- style="background: | + | |- style="background: rgb(229,228,226)" |
! vCPU Cores<br>(= Physical Cores) | ! vCPU Cores<br>(= Physical Cores) | ||
! Physical CPU Load was Calibrated To | ! Physical CPU Load was Calibrated To | ||
| Line 126: | Line 125: | ||
|- | |- | ||
! | ! | ||
| - | Emergency Responder 12,000 users<br><br>Only for | + | Emergency Responder 12,000 users<br><br><br>Only for BE6K and certain TRCs - see notes.<br> |
| - | | 2 <br>(with 800 MHz reservation)<br> | + | | 2 <br>(with 800 MHz reservation)<br> |
| E5506 2.13 GHz | | E5506 2.13 GHz | ||
| 4 GB <br>(with all 4 GB reserved) | | 4 GB <br>(with all 4 GB reserved) | ||
| 1x 80 GB disk | | 1x 80 GB disk | ||
| 1 | | 1 | ||
| - | | For use only on UCS C200M2 TRC#1. | + | | <br><br>For use only on UCS C200M2 TRC#1 (including BE6000) and C220M3 TRC#2, which is BE6000 only. |
| + | <br>Limits: | ||
| + | |||
:*12,000 IP phones | :*12,000 IP phones | ||
:*2,500 analog phones | :*2,500 analog phones | ||
| Line 143: | Line 144: | ||
|- | |- | ||
! | ! | ||
| - | Emergency Responder 20,000 users<br><br> | + | Emergency Responder 20,000 users<br><br>Only for non-BE6K and certain TRCs - see notes |
| - | | 1 <br>(with 800 MHz reservation)<br> | + | | 1 <br>(with 800 MHz reservation)<br> |
| E5540 2.53 GHz | | E5540 2.53 GHz | ||
| 4 GB <br>(with all 4 GB reserved) | | 4 GB <br>(with all 4 GB reserved) | ||
| 1x 80 GB disk with pre-aligned disk partitions | | 1x 80 GB disk with pre-aligned disk partitions | ||
| 1 | | 1 | ||
| - | | Not for use | + | | <br><br>Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000. |
| + | <br>Limits: | ||
| + | |||
:*20,000 IP phones | :*20,000 IP phones | ||
:*5,000 analog phones | :*5,000 analog phones | ||
| Line 160: | Line 163: | ||
|- | |- | ||
! | ! | ||
| - | Emergency Responder 30,000 users<br><br> | + | Emergency Responder 30,000 users<br><br>Only for non-BE6K and certain TRCs - see notes. |
| - | | 2 <br>(with 3600 MHz reservation)<br> | + | | 2 <br>(with 3600 MHz reservation)<br> |
| E5540 2.53 GH | | E5540 2.53 GH | ||
| 6 GB <br>(with all 6 GB reserved) | | 6 GB <br>(with all 6 GB reserved) | ||
| 2x 80 GB disk | | 2x 80 GB disk | ||
| 1 | | 1 | ||
| - | | Not for use | + | | <br><br>Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000. |
| + | <br>Limits: | ||
| + | |||
:*30,000 IP phones | :*30,000 IP phones | ||
:*10,000 analog phones | :*10,000 analog phones | ||
| Line 177: | Line 182: | ||
|- | |- | ||
! | ! | ||
| - | Emergency Responder 40,000 users<br><br> | + | Emergency Responder 40,000 users<br><br>Only for non-BE6K and certain TRCs - see notes. |
| - | | 4 <br>(with 7200 MHz reservation)<br> | + | | 4 <br>(with 7200 MHz reservation)<br> |
| E5540 2.53 GHz | | E5540 2.53 GHz | ||
| 6 GB <br>(with all 6 GB reserved) | | 6 GB <br>(with all 6 GB reserved) | ||
| 2x 80 GB disk | | 2x 80 GB disk | ||
| 1 | | 1 | ||
| - | | Not for use | + | | <br><br>Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000. |
| + | <br>Limits: | ||
| + | |||
:*40,000 IP phones | :*40,000 IP phones | ||
:*12,500 analog phones | :*12,500 analog phones | ||
| Line 192: | Line 199: | ||
:*12,500 ERLs | :*12,500 ERLs | ||
| - | <br> | + | <br> |
|} | |} | ||
| - | <br> | + | <br> |
| - | <br> | + | <br> |
== Session Manager Edition == | == Session Manager Edition == | ||
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{| border="1" | {| border="1" | ||
|+ '''Supported OVA Templates: Session Manager Edition''' | |+ '''Supported OVA Templates: Session Manager Edition''' | ||
| - | |- style="background: | + | |- style="background: rgb(229,228,226)" |
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
! vCPU Cores and Speed per Core | ! vCPU Cores and Speed per Core | ||
| Line 221: | Line 228: | ||
|} | |} | ||
| - | <br> | + | <br> |
== Unified Attendant Consoles == | == Unified Attendant Consoles == | ||
| Line 227: | Line 234: | ||
{| border="1" | {| border="1" | ||
|+ '''Supported OVA Templates: Unified Attendant Consoles''' | |+ '''Supported OVA Templates: Unified Attendant Consoles''' | ||
| - | |- style="background: | + | |- style="background: rgb(229,228,226)" |
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
! vCPU Cores | ! vCPU Cores | ||
| Line 237: | Line 244: | ||
|- | |- | ||
! OVA for CUxAC | ! OVA for CUxAC | ||
| - | | 1 @ 2. | + | | 1 @ 2.2 GHz |
| - | | | + | | 4GB |
| - | | 1x | + | | 1x 72GB |
| 1 | | 1 | ||
| - | | | + | | CUAC OVA Template contains settings for CPU, vRAM/Memory, vDisk and vNIC only. It does not contain the Operating System of the CUAC software[http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/data_sheet_c78-520987.html ] |
|} | |} | ||
| - | <br> | + | <br> |
== Cisco Intercompany Media Engine == | == Cisco Intercompany Media Engine == | ||
| Line 250: | Line 257: | ||
*[http://www.cisco.com/cisco/software/release.html?mdfid=282822890&softwareid=283088407&release=9.0%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest General OVA Template Download Location]<br> | *[http://www.cisco.com/cisco/software/release.html?mdfid=282822890&softwareid=283088407&release=9.0%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest General OVA Template Download Location]<br> | ||
| - | <br> | + | <br> |
| - | {| | + | {| style="width: 712px; height: 416px" border="1" |
|+ '''Supported OVA Templates: Cisco Intercompany Media Engine, Release 8.6(2)''' | |+ '''Supported OVA Templates: Cisco Intercompany Media Engine, Release 8.6(2)''' | ||
| - | |- style="background: | + | |- style="background: rgb(229,228,226)" |
| - | ! rowspan="2" | VM OVA Capacity <br> | + | ! rowspan="2" | VM OVA Capacity <br> |
| - | ! colspan="5" | VM OVA Parameters<br> | + | ! colspan="5" | VM OVA Parameters<br> |
! rowspan="2" | Notes <br> | ! rowspan="2" | Notes <br> | ||
| - | |- style="background: | + | |- style="background: rgb(229,228,226)" |
! vCPU Cores<br>(= Physical Cores) | ! vCPU Cores<br>(= Physical Cores) | ||
! Physical CPU Load was Calibrated To | ! Physical CPU Load was Calibrated To | ||
| Line 266: | Line 273: | ||
|- | |- | ||
! | ! | ||
| - | CIME 5 peer IDs node<br><br>Only for non-BE6K / certain TRCs - see notes | + | CIME 5 peer IDs node<br><br>Only for non-BE6K / certain TRCs - see notes |
| - | | 2 <br>(with 3600 MHz reservation)<br> | + | | 2 <br>(with 3600 MHz reservation)<br> |
| E5540 2.53 GHz | | E5540 2.53 GHz | ||
| 6 GB <br>(with 6 GB reservation) | | 6 GB <br>(with 6 GB reservation) | ||
| Line 274: | Line 281: | ||
| 1 | | 1 | ||
| Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000.<br><br>Up to 5 peer IDs. | | Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000.<br><br>Up to 5 peer IDs. | ||
| - | <br> | + | <br> |
|- | |- | ||
! | ! | ||
| - | CIME 10 peer IDs node<br><br>Only for non-BE6K / certain TRCs - see notes | + | CIME 10 peer IDs node<br><br>Only for non-BE6K / certain TRCs - see notes |
| - | | 4 <br>(with 7200 MHz reservation)<br> | + | | 4 <br>(with 7200 MHz reservation)<br> |
| E5540 2.53 GHz | | E5540 2.53 GHz | ||
| 6 GB <br>(with 6 GB reservation) | | 6 GB <br>(with 6 GB reservation) | ||
| Line 286: | Line 293: | ||
| 1 | | 1 | ||
| Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000.<br><br>Up to 10 peer IDs. | | Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000.<br><br>Up to 10 peer IDs. | ||
| - | <br> | + | <br> |
|} | |} | ||
| - | <br> | + | <br> |
| - | <br> | + | <br> |
== Cisco Unity Connection == | == Cisco Unity Connection == | ||
| - | *[http://www.cisco.com/cisco/software/type.html?mdfid=283062758&flowid=5455 General Unity Connection OVA Template Download Location]<br> | + | *[http://www.cisco.com/cisco/software/type.html?mdfid=283062758&flowid=5455 General Unity Connection OVA Template Download Location]<br> |
| - | *[[OVA Template Details for Unity Connection Release 8.0]]<br> | + | *[[OVA Template Details for Unity Connection Release 8.0]]<br> |
| - | *[[OVA Template Details for Unity Connection Release 8.5]]<br> | + | *[[OVA Template Details for Unity Connection Release 8.5]]<br> |
| - | *[[OVA Template Details for Unity Connection Release 8.6.1]]<br> | + | *[[OVA Template Details for Unity Connection Release 8.6.1]]<br> |
| - | *[[OVA Template Details for Unity Connection Release 8.6.2]]<br> | + | *[[OVA Template Details for Unity Connection Release 8.6.2]]<br> |
*[[OVA Template Details for Unity Connection Release 9.0.1]]<br> | *[[OVA Template Details for Unity Connection Release 9.0.1]]<br> | ||
| + | *[[OVA Template Details for Unity Connection Release 9.1.1]]<br> | ||
| + | *[[Cisco Unity Connection on UCSE]] | ||
| - | <br><br> | + | <br><br> |
== Cisco Unity == | == Cisco Unity == | ||
| Line 309: | Line 318: | ||
{| border="1" | {| border="1" | ||
|+ '''Supported OVA Templates: Cisco Unity''' | |+ '''Supported OVA Templates: Cisco Unity''' | ||
| - | |- style="background: | + | |- style="background: rgb(229,228,226)" |
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
! vCPU Cores | ! vCPU Cores | ||
| Line 359: | Line 368: | ||
|} | |} | ||
| - | <br> | + | <br> |
| + | |||
| + | == Cisco Unified Presence == | ||
| - | + | {{Note| Cisco Unified Presence is referred to as IM and Presence in Release 9.0(1) and later.}} | |
See also: | See also: | ||
*[http://www.cisco.com/cisco/software/navigator.html?mdfid=280448682&i=rs General OVA Template Download Location] | *[http://www.cisco.com/cisco/software/navigator.html?mdfid=280448682&i=rs General OVA Template Download Location] | ||
| - | *[[OVA Template Details for Unified Presence Release 8.0(x)]]<br> | + | *[[OVA Template Details for Unified Presence Release 8.0(x)]]<br> |
| - | *[[OVA Template Details for Unified Presence Release 8.5(x)]]<br> | + | *[[OVA Template Details for Unified Presence Release 8.5(x)]]<br> |
| - | *[[OVA Template Details for Unified Presence Release 8.6(1)]]<br> | + | *[[OVA Template Details for Unified Presence Release 8.6(1)]]<br> |
| - | *[[OVA Template Details for Unified Presence Release 8.6(2)]]<br> | + | *[[OVA Template Details for Unified Presence Release 8.6(2)]]<br> |
| - | *[[OVA Template Details for Unified Presence Release 8.6(3)]]<br> | + | *[[OVA Template Details for Unified Presence Release 8.6(3)]]<br> |
| - | *[[OVA Template Details for Unified Presence Release 8.6(4)]]<br> | + | *[[OVA Template Details for Unified Presence Release 8.6(4)]]<br> |
| - | *[[OVA Template Details for IM and Presence Release 9. | + | *[[OVA Template Details for Unified Presence Release 8.6(5)]]<br> |
| + | *[[OVA Template Details for IM and Presence Release 9.x]]<br> | ||
| - | <br> | + | <br> |
== Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR) == | == Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR) == | ||
| Line 385: | Line 397: | ||
*[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest| Unified CCX OVA Templates]: {{Note| Unified CCX OVA version 2 is for use with ESXi 4.1. Please follow [[Unified Communications VMware Requirements]] for ESXi 4.1 requirements (VMware Tools upgrade, LRO disabling, etc.)}} | *[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest| Unified CCX OVA Templates]: {{Note| Unified CCX OVA version 2 is for use with ESXi 4.1. Please follow [[Unified Communications VMware Requirements]] for ESXi 4.1 requirements (VMware Tools upgrade, LRO disabling, etc.)}} | ||
| - | <br> | + | <br> |
{| border="1" | {| border="1" | ||
|+ '''Supported OVA Templates: Cisco Unified Contact Center Express''' | |+ '''Supported OVA Templates: Cisco Unified Contact Center Express''' | ||
| - | |- style="background: | + | |- style="background: rgb(229,228,226)" |
! colspan="2" | Application, OVA Capacity and Notes+Download Link | ! colspan="2" | Application, OVA Capacity and Notes+Download Link | ||
! vCPU Cores | ! vCPU Cores | ||
| Line 502: | Line 514: | ||
| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = Optional - can be used to hold SQL Server Data files | | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = Optional - can be used to hold SQL Server Data files | ||
| 1 | | 1 | ||
| - | | Capacities | + | | Capacities |
| + | *900 named users | ||
| + | *300 concurrent users | ||
| + | |||
|- | |- | ||
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Base Server Configuration (CR/QM/AQM)] | ! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Base Server Configuration (CR/QM/AQM)] | ||
| Line 509: | Line 524: | ||
| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage ) | | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage ) | ||
| 1 | | 1 | ||
| - | | Capacities | + | | Capacities |
| + | *3600 named users | ||
| + | *1200 concurrent users | ||
| + | |||
|- | |- | ||
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Recording Server Configuration (CR/QM/AQM)] | ! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Recording Server Configuration (CR/QM/AQM)] | ||
| Line 516: | Line 534: | ||
| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries, <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache | | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries, <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache | ||
| 1 | | 1 | ||
| - | | Capacities | + | | |
| + | Capacities | ||
| + | |||
| + | *300 concurrent voice recordings for Server (SPAN) and Network recording | ||
| + | *150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording | ||
| + | *'''Virtualizing '''the Monitor server for Server (SPAN) recording is '''not '''supported on the UCS platform | ||
| + | |||
|- | |- | ||
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 8.5.2] | ! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 8.5.2] | ||
| Line 599: | Line 623: | ||
| | | | ||
|} | |} | ||
| + | |||
| + | <br> | ||
| + | |||
| + | == Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance) == | ||
| + | |||
| + | <br> | ||
| + | |||
| + | {| border="1" | ||
| + | |+ '''Supported OVA Templates: Prime Collaboration''' | ||
| + | |- style="background: rgb(229,228,226)" | ||
| + | ! Application, OVA Capacity and Notes+Download Link | ||
| + | ! vCPU Cores | ||
| + | ! vCPU Speed | ||
| + | ! vRAM / Memory | ||
| + | ! vDisk | ||
| + | ! IOPS (avg) (1) | ||
| + | ! IOPS (max) (1) | ||
| + | ! vNIC | ||
| + | ! Notes | ||
| + | ! <br> | ||
| + | |- | ||
| + | ! Prime Collaboration Provisioning up to 1K phones | ||
| + | | 1 | ||
| + | | 2.33Ghz | ||
| + | | 2 GB | ||
| + | | 90 GB | ||
| + | | 100 | ||
| + | | 500 | ||
| + | | 1 | ||
| + | | <br> | ||
| + | |- | ||
| + | ! Prime Collaboration Provisioning 1K to 10K phones | ||
| + | | 4 | ||
| + | | 2.33Ghz | ||
| + | | 8 GB | ||
| + | | 120 GB(2) | ||
| + | | 100 | ||
| + | | 500 | ||
| + | | 1 | ||
| + | | <br> | ||
| + | |- | ||
| + | ! Prime Collaboration Provisioning 10K to 100K phones app server | ||
| + | | 8 | ||
| + | | 2.33Ghz | ||
| + | | 16 GB | ||
| + | | 120 GB(3) | ||
| + | | 100 | ||
| + | | 500 | ||
| + | | 1 | ||
| + | | requires DB VM | ||
| + | |- | ||
| + | ! Prime Collaboration Provisioning 10K to 100K phones database server | ||
| + | | 8 | ||
| + | | 2.33Ghz | ||
| + | | 16 GB | ||
| + | | 120 GB(3) | ||
| + | | 100 | ||
| + | | 500 | ||
| + | | 1 | ||
| + | | requires App VM | ||
| + | |- | ||
| + | ! Prime Collaboration Provisioning 100K to 150K phones app server | ||
| + | | 8 | ||
| + | | 2.33Ghz | ||
| + | | 16 GB | ||
| + | | 150 GB(3) | ||
| + | | 100 | ||
| + | | 500 | ||
| + | | 1 | ||
| + | | requires DB VM | ||
| + | |- | ||
| + | ! Prime Collaboration Provisioning 100K to 150K phones database server | ||
| + | | 8 | ||
| + | | 2.33Ghz | ||
| + | | 16 GB | ||
| + | | 150 GB(3) | ||
| + | | 100 | ||
| + | | 500 | ||
| + | | 1 | ||
| + | | requires App VM | ||
| + | |- | ||
| + | ! Prime Collaboration Assurance 1K phones | ||
| + | | 4 | ||
| + | | 2.33Ghz | ||
| + | | 8 GB | ||
| + | | 150 GB | ||
| + | | * | ||
| + | | * | ||
| + | | 1 | ||
| + | | <br> | ||
| + | |- | ||
| + | ! Prime Collaboration Assurance 1K to 10K phones | ||
| + | | 8 | ||
| + | | 2.33Ghz | ||
| + | | 16 GB | ||
| + | | 200 GB | ||
| + | | * | ||
| + | | * | ||
| + | | 1 | ||
| + | | <br> | ||
| + | |- | ||
| + | ! Prime Collaboration Assurance 10K to 100K phones | ||
| + | | 12 | ||
| + | | 2.33Ghz | ||
| + | | 24 GB | ||
| + | | 500 GB | ||
| + | | * | ||
| + | | * | ||
| + | | 1 | ||
| + | | <br> | ||
| + | |- | ||
| + | ! Prime Collaboration Assurance 100K to 150K phones | ||
| + | | 18 | ||
| + | | 2.33Ghz | ||
| + | | 32 GB | ||
| + | | 750 GB | ||
| + | | * | ||
| + | | * | ||
| + | | 1 | ||
| + | | <br> | ||
| + | |} | ||
| + | |||
| + | Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned) | ||
| + | |||
| + | (4) Prime Collaboration Assurance numbers not yet available. Budget for 20 and 40. | ||
| + | |||
| + | <br><br> | ||
== UC Management Suite (PM, OM, SM, SSM) == | == UC Management Suite (PM, OM, SM, SSM) == | ||
| Line 604: | Line 755: | ||
There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments. | There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments. | ||
| - | <br> | + | <br> |
{| border="1" | {| border="1" | ||
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments''' | |+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments''' | ||
| - | |- style="background: | + | |- style="background: rgb(229,228,226)" |
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
! vCPU Cores | ! vCPU Cores | ||
| + | ! vCPU Speed | ||
! vRAM / Memory | ! vRAM / Memory | ||
! vDisk | ! vDisk | ||
| Line 621: | Line 773: | ||
! CUPM up to 1K phones (VM-CUCMS_1S) | ! CUPM up to 1K phones (VM-CUCMS_1S) | ||
| 1 | | 1 | ||
| + | | 2.33Ghz | ||
| 2 GB | | 2 GB | ||
| 1x 30 GB | | 1x 30 GB | ||
| Line 630: | Line 783: | ||
! CUPM 1K to 10K phones | ! CUPM 1K to 10K phones | ||
| 4 | | 4 | ||
| + | | 2.33Ghz | ||
| 4 GB | | 4 GB | ||
| 1x 40 GB (2) | | 1x 40 GB (2) | ||
| Line 639: | Line 793: | ||
! CUPM 10K to 60K phones app server | ! CUPM 10K to 60K phones app server | ||
| 4 | | 4 | ||
| + | | 2.33Ghz | ||
| 4 GB | | 4 GB | ||
| 1x 30 GB(3) | | 1x 30 GB(3) | ||
| Line 648: | Line 803: | ||
! CUPM 10K to 60K phones database server | ! CUPM 10K to 60K phones database server | ||
| 4 | | 4 | ||
| + | | 2.33Ghz | ||
| 8 GB | | 8 GB | ||
| 1x 120 GB(3) | | 1x 120 GB(3) | ||
| Line 657: | Line 813: | ||
! CUOM/SM 1K phones | ! CUOM/SM 1K phones | ||
| 1 | | 1 | ||
| + | | 2.33Ghz | ||
| 3 GB | | 3 GB | ||
| 1x 50 GB | | 1x 50 GB | ||
| Line 666: | Line 823: | ||
! CUOM 10K phones (VM-CUCMS_2L) | ! CUOM 10K phones (VM-CUCMS_2L) | ||
| 2 | | 2 | ||
| + | | 2.33Ghz | ||
| 8 GB | | 8 GB | ||
| 1x 72 GB | | 1x 72 GB | ||
| - | | | + | | 6 |
| - | | | + | | 15 |
| 1 | | 1 | ||
| <br> | | <br> | ||
| Line 675: | Line 833: | ||
! CUOM 45K phones (VM-CUCMS_4L) | ! CUOM 45K phones (VM-CUCMS_4L) | ||
| 4 | | 4 | ||
| + | | 2.33Ghz | ||
| 8 GB | | 8 GB | ||
| 2x 60 GB | | 2x 60 GB | ||
| - | | | + | | 6 |
| - | | | + | | 15 |
| 1 | | 1 | ||
| <br> | | <br> | ||
| Line 684: | Line 843: | ||
! CUSM 10K Phones (VM-CUCMS_2) | ! CUSM 10K Phones (VM-CUCMS_2) | ||
| 2 | | 2 | ||
| + | | 2.33Ghz | ||
| 4 GB | | 4 GB | ||
| 1x 72 GB | | 1x 72 GB | ||
| - | | | + | | 6 |
| - | | | + | | 15 |
| 1 | | 1 | ||
| <br> | | <br> | ||
| Line 693: | Line 853: | ||
! CUSM 45K Server (VM-CUCMS_4) | ! CUSM 45K Server (VM-CUCMS_4) | ||
| 4 | | 4 | ||
| + | | 2.33Ghz | ||
| 4 GB | | 4 GB | ||
| 2x 60 GB | | 2x 60 GB | ||
| - | | | + | | 6 |
| - | | | + | | 15 |
| 1 | | 1 | ||
| <br> | | <br> | ||
| Line 702: | Line 863: | ||
! CUSSM 10K phones (VM-CUCMS_1) | ! CUSSM 10K phones (VM-CUCMS_1) | ||
| 1 | | 1 | ||
| + | | 2.33Ghz | ||
| 4 GB | | 4 GB | ||
| 1x 60 GB | | 1x 60 GB | ||
| - | | | + | | 6 |
| - | | | + | | 15 |
| 1 | | 1 | ||
| <br> | | <br> | ||
| Line 711: | Line 873: | ||
! CUSSM 45K Phones | ! CUSSM 45K Phones | ||
| 2 | | 2 | ||
| + | | 2.33Ghz | ||
| 4 GB | | 4 GB | ||
| 1x 72 GB | | 1x 72 GB | ||
| - | | | + | | 6 |
| - | | | + | | 15 |
| 1 | | 1 | ||
| <br> | | <br> | ||
| Line 720: | Line 883: | ||
! CUCMS 10K phones Co-resident (VM_CUCMS_8) | ! CUCMS 10K phones Co-resident (VM_CUCMS_8) | ||
| 8 | | 8 | ||
| + | | 2.33Ghz | ||
| 16 GB | | 16 GB | ||
| 1x 320 GB (2) | | 1x 320 GB (2) | ||
| Line 730: | Line 894: | ||
Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned) | Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned) | ||
| - | + | <br> | |
| - | + | ||
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| - | + | ||
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| - | <br> | + | |
{| border="1" | {| border="1" | ||
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution''' | |+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution''' | ||
| - | |- style="background: | + | |- style="background: rgb(229,228,226)" |
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
! vCPU Cores | ! vCPU Cores | ||
| + | ! vCPU Speed | ||
! vRAM / Memory | ! vRAM / Memory | ||
! vDisk | ! vDisk | ||
| Line 794: | Line 910: | ||
! [http://www.cisco.com/cisco/software/release.html?mdfid=283112898&flowid=20421&softwareid=282773197&release=8.0&rellifecycle=&relind=AVAILABLE&reltype=latest CUOM+CUSM 1K phones for HCS (HCS_OM&SM_1K)] | ! [http://www.cisco.com/cisco/software/release.html?mdfid=283112898&flowid=20421&softwareid=282773197&release=8.0&rellifecycle=&relind=AVAILABLE&reltype=latest CUOM+CUSM 1K phones for HCS (HCS_OM&SM_1K)] | ||
| 1 | | 1 | ||
| + | | 2.33Ghz | ||
| 3 GB | | 3 GB | ||
| 1x 50 GB | | 1x 50 GB | ||
| - | |||
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| - | |||
| - | |||
| - | |||
| 1 | | 1 | ||
| <br> | | <br> | ||
| Line 816: | Line 926: | ||
*[[OVA Template Details for Unified Contact Center Enterprise Release 8.x]] | *[[OVA Template Details for Unified Contact Center Enterprise Release 8.x]] | ||
*[[OVA Template Details for Unified Contact Center Enterprise Release 9.x]] | *[[OVA Template Details for Unified Contact Center Enterprise Release 9.x]] | ||
| + | |||
| + | <br> | ||
| + | |||
| + | == Cisco Packaged Contact Center Enterprise == | ||
| + | |||
| + | Supported OVA templates are documented in the Install and Configuration Guide and in the Packaged CCE Specifications Guide. Both guides are on the Cisco documentation web page. | ||
| + | |||
| + | *[https://www.cisco.com/cisco/software/type.html?mdfid=284360381&i=rm Software Download] - Download OVA files | ||
| + | *[http://www.cisco.com/en/US/products/ps12586/prod_technical_reference_list.html User Guides] | ||
== Unified Customer Voice Portal == | == Unified Customer Voice Portal == | ||
| Line 822: | Line 941: | ||
*[[Unified Customer Voice Portal]] | *[[Unified Customer Voice Portal]] | ||
| - | *[ | + | *[http://www.cisco.com/cisco/software/release.html?mdfid=270563413&flowid=5229&softwareid=280840592&release=9.0(1)&relind=AVAILABLE&rellifecycle=&reltype=latest Unified CVP OVA Templates Download] |
{| border="1" | {| border="1" | ||
|+ '''Supported OVA Templates: Unified Customer Voice Portal''' | |+ '''Supported OVA Templates: Unified Customer Voice Portal''' | ||
| - | |- style="background: | + | |- style="background: rgb(229,228,226)" |
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
! vCPU Cores | ! vCPU Cores | ||
| Line 862: | Line 981: | ||
*[http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_MediaSense Virtualization for Cisco MediaSense] | *[http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_MediaSense Virtualization for Cisco MediaSense] | ||
| - | *[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5. | + | *[http://software.cisco.com/download/release.html?mdfid=283613140&softwareid=283733468&release=9.1.1&relind=AVAILABLE&rellifecycle=&reltype=latest Download OVA Template for Cisco MediaSense, Release 9.1(1)] |
| + | *[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=9.0(1a)&relind=AVAILABLE&rellifecycle=&reltype=latest Download OVA Template for Cisco MediaSense, Release 9.0(1a]) | ||
| + | *[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.4&rellifecycle=&relind=AVAILABLE&reltype=all Download OVA Template for Cisco MediaSense, Release 8.5(4)] | ||
| + | |||
| + | <br><br>For release 9.1(1), Cisco MediaSense again has only one template that contains the deployment options shown in the following table. <br><br> | ||
| + | |||
| + | <br> | ||
| + | |||
| + | {| border="1" cellspacing="1" cellpadding="1" width="812" | ||
| + | |+ '''Supported OVA Template: Cisco MediaSense, Release 9.1(1)''' <br> | ||
| + | |- | ||
| + | ! valign="baseline" scope="col" align="center" | Deployment | ||
| + | ! valign="baseline" scope="col" align="center" | vCPU | ||
| + | ! valign="baseline" scope="col" align="center" | | ||
| + | CPU reservation | ||
| + | |||
| + | ! valign="baseline" scope="col" align="center" | vRAM | ||
| + | ! valign="baseline" scope="col" align="center" | vDisk | ||
| + | ! valign="baseline" scope="col" align="center" | Notes | ||
| + | |- | ||
| + | ! valign="baseline" align="center" | SRE <br> | ||
| + | | valign="baseline" align="center" | | ||
| + | 2 | ||
| + | |||
| + | | valign="baseline" align="center" | | ||
| + | 2200 MHz | ||
| + | |||
| + | | valign="baseline" align="center" | | ||
| + | 6 GB | ||
| + | |||
| + | | valign="top" align="left" | | ||
| + | Disk 1: 80 GB for OS <br>Disk 2: 80 GB for DB <br>Disk 3: 210 GB for media <br> | ||
| + | |||
| + | | valign="top" align="left" | | ||
| + | Includes a fixed 210 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br> | ||
| + | |||
| + | |- | ||
| + | ! valign="baseline" align="center" | Primary/Secondary <br> | ||
| + | | valign="baseline" align="center" | 7 <br> | ||
| + | | valign="baseline" align="center" | 15000 MHz <br> | ||
| + | | valign="baseline" align="center" | 16 GB <br> | ||
| + | | valign="top" align="left" | | ||
| + | Disk 1: 80 GB for OS <br>Disk 2: 600 GB for DB <br>Disk 3: 210 GB for media | ||
| + | |||
| + | | valign="top" align="left" | | ||
| + | User can add additional media disks. <br> | ||
| + | |||
| + | |- | ||
| + | ! valign="baseline" align="center" | Expansion | ||
| + | | valign="baseline" align="center" | 7 | ||
| + | | valign="baseline" align="center" | 10000 MHz <br> | ||
| + | | valign="baseline" align="center" | 16 GB <br> | ||
| + | | valign="top" align="left" | | ||
| + | Disk 1: 80 GB for OS <br>Disk 2: 80 GB <br>Disk 3: 210 GB for media | ||
| + | |||
| + | | valign="top" align="left" | | ||
| + | User can add additional media disks. | ||
| + | |||
| + | |} | ||
| + | |||
| + | <br> | ||
| + | |||
| + | <br><br>To promote ease of use, Cisco MediaSense, Release 9.0(1a) has only one template. This template contains several deployment options as shown in the following table. <br><br> | ||
| + | |||
| + | {| border="1" cellspacing="1" cellpadding="1" width="812" | ||
| + | |+ '''Supported OVA Template: Cisco MediaSense, Release 9.0(1a)''' <br> | ||
| + | |- | ||
| + | ! valign="baseline" scope="col" align="center" | Deployment | ||
| + | ! valign="baseline" scope="col" align="center" | vCPU | ||
| + | ! valign="baseline" scope="col" align="center" | | ||
| + | CPU reservation | ||
| + | |||
| + | ! valign="baseline" scope="col" align="center" | vRAM | ||
| + | ! valign="baseline" scope="col" align="center" | vDisk | ||
| + | ! valign="baseline" scope="col" align="center" | Notes | ||
| + | |- | ||
| + | ! valign="baseline" align="center" | SRE <br> | ||
| + | | valign="baseline" align="center" | | ||
| + | 2 | ||
| + | |||
| + | | valign="baseline" align="center" | | ||
| + | 2200 MHz | ||
| + | |||
| + | | valign="baseline" align="center" | | ||
| + | 6 GB | ||
| + | |||
| + | | valign="top" align="left" | | ||
| + | Disk 1: 80 GB for OS <br>Disk 2: 80 GB for DB <br>Disk 3: 200 GB for media <br> | ||
| + | |||
| + | | valign="top" align="left" | | ||
| + | Includes a fixed 200 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br> | ||
| + | |||
| + | |- | ||
| + | ! valign="baseline" align="center" | Primary/Secondary <br> | ||
| + | | valign="baseline" align="center" | 7 <br> | ||
| + | | valign="baseline" align="center" | 15000 MHz <br> | ||
| + | | valign="baseline" align="center" | 8 GB <br> | ||
| + | | valign="top" align="left" | | ||
| + | Disk 1: 80 GB for OS <br>Disk 2: 600 GB for DB <br> | ||
| + | |||
| + | | valign="top" align="left" | | ||
| + | User must add media disks prior to installation. <br> | ||
| + | |||
| + | |- | ||
| + | ! valign="baseline" align="center" | Expansion | ||
| + | | valign="baseline" align="center" | 7 | ||
| + | | valign="baseline" align="center" | 10000 MHz <br> | ||
| + | | valign="baseline" align="center" | 8 GB <br> | ||
| + | | valign="top" align="left" | | ||
| + | Disk 1: 80 GB for OS<br>Disk 2: 80 GB | ||
| + | |||
| + | | valign="top" align="left" | | ||
| + | User must add media disks prior to installation. | ||
| + | |||
| + | |} | ||
| + | |||
| + | <br> | ||
{| border="1" | {| border="1" | ||
| - | |+ '''Supported OVA Templates: Cisco MediaSense Release 8.5''' | + | |+ '''Supported OVA Templates: Cisco MediaSense, Release 8.5''' |
|- | |- | ||
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
| Line 888: | Line 1,123: | ||
|- | |- | ||
! CMS_expansion_server_v8.5_vmv7 | ! CMS_expansion_server_v8.5_vmv7 | ||
| - | | 7<br> | + | | 7<br> |
| 8 GB | | 8 GB | ||
| 2 x 80 GB (thick provisioning) | | 2 x 80 GB (thick provisioning) | ||
| 1 | | 1 | ||
|- | |- | ||
| - | ! CMS_12T_primary_secondary_servers_v8.5.2_vmv7 <br> | + | ! CMS_12T_primary_secondary_servers_v8.5.2_vmv7 <br> |
| - | | 7<br> | + | | 7<br> |
| - | | 8 GB<br> | + | | 8 GB<br> |
| - | | 2 X 150 GB (thick provisioning)<br> | + | | 2 X 150 GB (thick provisioning)<br> |
| 1 | | 1 | ||
| rowspan="4" | | | rowspan="4" | | ||
| Line 903: | Line 1,138: | ||
Release 8.5(3) | Release 8.5(3) | ||
| - | Release 8.5(4) | + | Release 8.5(4) |
|- | |- | ||
| - | ! CMS_24T_primary_secondary_servers_v8.5.2_vmv7 <br> | + | ! CMS_24T_primary_secondary_servers_v8.5.2_vmv7 <br> |
| - | | 7<br> | + | | 7<br> |
| - | | 8 GB<br> | + | | 8 GB<br> |
| - | | 2 X 300 GB (thick provisioning)<br> | + | | 2 X 300 GB (thick provisioning)<br> |
| 1 | | 1 | ||
|- | |- | ||
| - | ! CMS_60T_primary_secondary_servers_v8.5.2_vmv7 <br> | + | ! CMS_60T_primary_secondary_servers_v8.5.2_vmv7 <br> |
| - | | 7<br> | + | | 7<br> |
| - | | 8 GB<br> | + | | 8 GB<br> |
| - | | 2 X 600 GB (thick provisioning)<br> | + | | 2 X 600 GB (thick provisioning)<br> |
| 1 | | 1 | ||
|- | |- | ||
| Line 932: | Line 1,167: | ||
|} | |} | ||
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== Cisco Unified Intelligence Center == | == Cisco Unified Intelligence Center == | ||
| Line 997: | Line 1,178: | ||
{| border="1" | {| border="1" | ||
|+ '''Supported OVA Templates: Cisco Unified Intelligence Center''' | |+ '''Supported OVA Templates: Cisco Unified Intelligence Center''' | ||
| - | |- style="background: | + | |- style="background: rgb(229,228,226)" |
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
! vCPU Cores | ! vCPU Cores | ||
| Line 1,018: | Line 1,199: | ||
See also: | See also: | ||
| - | *[ | + | *[http://docwiki.cisco.com/wiki/Virtualization_for_CCMP_with_Unified_CCE_on_UCS_Hardware Cisco Unified Contact Center Management Portal] |
| - | *[ | + | *[http://www.cisco.com/cisco/software/release.html?mdfid=280810493&flowid=5222&softwareid=284452241&release=8.5.1&relind=AVAILABLE&rellifecycle=&reltype=latest Unified CCMP OVA Templates] |
{| border="1" | {| border="1" | ||
| - | |+ '''Supported OVA Templates: Cisco Unified Contact Center Management Portal''' | + | |+ '''Supported OVA Templates: Cisco Unified Contact Center Management Portal<br>''' |
| - | |- style="background: | + | |- style="background: rgb(229,228,226)" |
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
! vCPU Cores | ! vCPU Cores | ||
| Line 1,032: | Line 1,213: | ||
! <br> | ! <br> | ||
|- | |- | ||
| - | ! | + | ! CCMP Single Server Deployment (<1500 Agents) |
| 4 | | 4 | ||
| 4 GB | | 4 GB | ||
| Line 1,039: | Line 1,220: | ||
| <br> | | <br> | ||
|- | |- | ||
| - | ! | + | ! CCMP Web Server (< 8000 Agents) <br> |
| - | | 4 | + | | 4<br> |
| - | | 4 GB | + | | 4 GB<br> |
| - | | 1x 100 GB | + | | 1x 100 GB<br> |
| + | | 1<br> | ||
| + | | <br> | ||
| + | |- | ||
| + | ! CCMP DB Server (< 8000 Agents) | ||
| + | | 8 | ||
| + | | 8 GB | ||
| + | | 2x 100 GB | ||
| 1 | | 1 | ||
| <br> | | <br> | ||
|- | |- | ||
| - | ! | + | ! CCMP Web/App Server Large Deployment (> 8000 Agents) |
| 8 | | 8 | ||
| - | | | + | | 16 GB |
| - | | 1x | + | | 1x 100 GB |
| 1 | | 1 | ||
| + | | <br> | ||
| + | |- | ||
| + | ! CCMP DB Server Large Deployment (> 8000 Agents) <br> | ||
| + | | 8<br> | ||
| + | | 16 GB<br> | ||
| + | | 1 x 100 GB, 1 x 200 GB<br> | ||
| + | | 1<br> | ||
| <br> | | <br> | ||
|} | |} | ||
| Line 1,063: | Line 1,258: | ||
{| border="1" | {| border="1" | ||
|+ '''Supported OVA Templates: Cisco SocialMiner''' | |+ '''Supported OVA Templates: Cisco SocialMiner''' | ||
| - | |- style="background: | + | |- style="background: rgb(229,228,226)" |
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
! vCPU Cores | ! vCPU Cores | ||
| Line 1,083: | Line 1,278: | ||
|} | |} | ||
| - | == <br>Cisco | + | == <br>Cisco Unified Email Interaction Manager and Web Interaction Manager == |
| - | + | === Release 9.0 === | |
| - | {| | + | {| border="1" cellspacing="1" cellpadding="1" |
|- | |- | ||
! scope="col" | Application, OVA Capacity and Notes+Download Link | ! scope="col" | Application, OVA Capacity and Notes+Download Link | ||
| Line 1,097: | Line 1,292: | ||
|- | |- | ||
| | | | ||
| - | [http:// | + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_1_v9.0.ova] |
| + | |||
| + | Deployed Template Name: | ||
| + | |||
| + | CUEIM-WIM_CIM9_1 | ||
Deployment Option: | Deployment Option: | ||
| - | 100 agents - Email Only<br> | + | 100 agents - Email Only<br> |
| - | | | + | | Single Server-All Components |
| + | | 1 | ||
| + | | 4 | ||
| + | | 1 x 80GB | ||
| + | | 4 GB | ||
| + | |- | ||
| + | | | ||
| + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v9.0.ova] | ||
| + | |||
| + | Deployed Template Name: | ||
| + | |||
| + | CUEIM-WIM_CIM9_2 | ||
| + | |||
| + | Deployment Option: | ||
| + | |||
| + | 200 agents - Email Only<br> | ||
| + | |||
| + | | Single Server-All Components | ||
| + | | 1 | ||
| + | | 8 | ||
| + | | 1 x 80GB | ||
| + | | 16 GB | ||
| + | |- | ||
| + | | rowspan="2" | | ||
| + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v9.0.ova] | ||
| + | |||
| + | Deployed Template Name: | ||
| + | |||
| + | CUEIM-WIM_CIM9_3 | ||
| + | |||
| + | Deployment Option: | ||
| + | |||
| + | 100 agents - Chat Only | ||
| + | |||
| + | <br> | ||
| + | |||
| + | | All components except web | ||
| + | | 1 | ||
| + | | 4 | ||
| + | | 1 x 80GB | ||
| + | | 4 GB | ||
| + | |- | ||
| + | | Web Server | ||
| + | | 1 | ||
| + | | 1 | ||
| + | | 1 x 80GB | ||
| + | | 1 GB | ||
| + | |- | ||
| + | | rowspan="2" | | ||
| + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWEIMWIM_Template_4_v9.0.ova] | ||
| + | |||
| + | Deployed Template Name: | ||
| + | |||
| + | CUEIM-WIM_CIM9_4 | ||
| + | |||
| + | Deployment Option: | ||
| + | |||
| + | 200 agents - Chat only <br> | ||
| + | |||
| + | | All components except web | ||
| + | | 1 | ||
| + | | 8 | ||
| + | | 1 x 80GB | ||
| + | | 16 GB | ||
| + | |- | ||
| + | | Web Server | ||
| + | | 1 | ||
| + | | 1 | ||
| + | | 1 x 80GB | ||
| + | | 1 GB | ||
| + | |- | ||
| + | | rowspan="6" | | ||
| + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v9.0.ova] | ||
| + | |||
| + | Deployed Template Name: | ||
| + | |||
| + | CUEIM-WIM_CIM9_5 | ||
| + | |||
| + | Deployment Option: | ||
| + | |||
| + | 250 Agents - Email and Chat or<br>120 Agents - BC and CallBack | ||
| + | |||
| + | <br> | ||
| + | |||
| + | <br> | ||
| + | |||
| + | | File Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Messaging Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Application Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Web Server | ||
| + | | 1 | ||
| + | | 1 | ||
| + | | 1 x 80GB | ||
| + | | 1 GB | ||
| + | |- | ||
| + | | Services Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 4 GB | ||
| + | |- | ||
| + | | Database Server | ||
| 1 | | 1 | ||
| 2 | | 2 | ||
| + | | 1 x 80 GB for OS and 1 x 150 GB for DB | ||
| + | | 4 GB | ||
| + | |- | ||
| + | | rowspan="6" | | ||
| + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v9.0.ova]<br> | ||
| + | |||
| + | Deployed Template Name: | ||
| + | |||
| + | CUEIM-WIM_CIM9_6 | ||
| + | |||
| + | Deployment Option: | ||
| + | |||
| + | 500 Agents - Email and Chat or<br>240 Agents - BC and CallBack<br> | ||
| + | |||
| + | <br> | ||
| + | |||
| + | | File Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Messaging Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Application Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Web Server | ||
| + | | 1 | ||
| + | | 1 | ||
| + | | 1 x 80GB | ||
| + | | 1 GB | ||
| + | |- | ||
| + | | Services Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 4 GB | ||
| + | |- | ||
| + | | Database Server | ||
| + | | 1 | ||
| + | | 4 | ||
| + | | 1 x 80 GB for OS and 1 x 438 GB for DB | ||
| + | | 8 GB | ||
| + | |- | ||
| + | | rowspan="6" | | ||
| + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v9.0.ova] | ||
| + | |||
| + | Deployed Template Name: | ||
| + | |||
| + | CUEIM-WIM_CIM9_7 | ||
| + | |||
| + | Deployment Option: | ||
| + | |||
| + | 750 Agents - Email and Chat or<br>360 Agents - BC and CallBack<br> | ||
| + | |||
| + | | File Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Messaging Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Application Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Web Server | ||
| + | | 1 | ||
| + | | 1 | ||
| + | | 1 x 80GB | ||
| + | | 1 GB | ||
| + | |- | ||
| + | | Services Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 4 GB | ||
| + | |- | ||
| + | | Database Server | ||
| + | | 1 | ||
| + | | 8 | ||
| + | | 1 x 80 GB for OS and 1 x 438 GB for DB for DB | ||
| + | | 16 GB | ||
| + | |- | ||
| + | | rowspan="6" | | ||
| + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v9.0.ova] | ||
| + | |||
| + | Deployed Template Name: | ||
| + | |||
| + | CUEIM-WIM_CIM9_8 | ||
| + | |||
| + | Deployment Option: | ||
| + | |||
| + | 1000 Agents - Email and Chat or<br>480 Agents - BC and CallBack<br> | ||
| + | |||
| + | | File Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Messaging Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Application Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Web Server | ||
| + | | 1 | ||
| + | | 1 | ||
| + | | 1 x 80GB | ||
| + | | 1 GB | ||
| + | |- | ||
| + | | Services Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 8 GB | ||
| + | |- | ||
| + | | Database Server | ||
| + | | 1 | ||
| + | | 8 | ||
| + | | 1 x 80 GB for OS and 1 x 438 GB for DB | ||
| + | | 16 GB | ||
| + | |- | ||
| + | | rowspan="6" | | ||
| + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_9_v9.0.ova] | ||
| + | |||
| + | Deployed Template Name: | ||
| + | |||
| + | CUEIM-WIM_CIM9_9 | ||
| + | |||
| + | Deployment Option: | ||
| + | |||
| + | 1250 Agents - Email and Chat or<br>600 Agents - BC and CallBack<br> | ||
| + | |||
| + | | File Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Messaging Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Application Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Web Server | ||
| + | | 1 | ||
| + | | 1 | ||
| + | | 1 x 80GB | ||
| + | | 1 GB | ||
| + | |- | ||
| + | | Services Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 8 GB | ||
| + | |- | ||
| + | | Database Server | ||
| + | | 1 | ||
| + | | 8 | ||
| + | | 1 x 80 GB for OS and 1 x 438 GB for DB | ||
| + | | 16 GB | ||
| + | |} | ||
| + | |||
| + | <br> | ||
| + | |||
| + | === Release 4.4 === | ||
| + | |||
| + | {| border="1" cellspacing="1" cellpadding="1" | ||
| + | |- | ||
| + | ! scope="col" | Application, OVA Capacity and Notes+Download Link | ||
| + | ! scope="col" | Contents | ||
| + | ! scope="col" | No of VM's to deploy of each component | ||
| + | ! scope="col" | vCPU | ||
| + | ! scope="col" | vDisk | ||
| + | ! scope="col" | vRAM/Memory | ||
| + | |- | ||
| + | | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_1_v2.0] | ||
| + | Deployment Option: | ||
| + | |||
| + | 100 agents - Email Only | ||
| + | |||
| + | | Application, Services Server ,File server Messaging Server ,Web Server and Database server | ||
| + | | 1 | ||
| + | | 2 | ||
| 1 x 80GB | | 1 x 80GB | ||
| 4 | | 4 | ||
|- | |- | ||
| rowspan="2" | | | rowspan="2" | | ||
| - | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v2.0] |
Deployment Option: | Deployment Option: | ||
| - | 140 agents - Email Only | + | 140 agents - Email Only |
| - | + | ||
| - | + | ||
| - | | Application, Services Server ,File server Messaging Server and | + | | Application, Services Server ,File server Messaging Server and Web server |
| 1 | | 1 | ||
| 2 | | 2 | ||
| Line 1,124: | Line 1,652: | ||
| 4 | | 4 | ||
|- | |- | ||
| - | | Database | + | | Database Server |
| 1 | | 1 | ||
| 2 | | 2 | ||
| Line 1,131: | Line 1,659: | ||
|- | |- | ||
| rowspan="2" | | | rowspan="2" | | ||
| - | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v2.0] |
Deployment Option: | Deployment Option: | ||
| Line 1,137: | Line 1,665: | ||
100 agents - Chat only or | 100 agents - Chat only or | ||
| - | 100 agents - | + | 100 agents - Email and Chat |
| Application, Services Server ,File server Messaging Server and Database server | | Application, Services Server ,File server Messaging Server and Database server | ||
| Line 1,149: | Line 1,677: | ||
| 1 | | 1 | ||
| 1 x 80GB | | 1 x 80GB | ||
| - | | 2 | + | | 2 |
|- | |- | ||
| rowspan="6" | | | rowspan="6" | | ||
| - | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_4_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_4_v2.0] |
Deployment Option: | Deployment Option: | ||
| - | 250 Agents - Email and Chat or<br>120 Agents - BC and CallBack | + | 250 Agents - Email and Chat or<br>120 Agents - BC and CallBack |
| - | + | ||
| - | + | ||
| - | + | ||
| - | + | ||
| Web Server | | Web Server | ||
| Line 1,166: | Line 1,690: | ||
| 1 | | 1 | ||
| 1 x 80GB | | 1 x 80GB | ||
| - | | 1 | + | | 1 |
|- | |- | ||
| Application server | | Application server | ||
| Line 1,182: | Line 1,706: | ||
| Database Server | | Database Server | ||
| 1 | | 1 | ||
| - | | 2 | + | | 2 |
| - | | 1 x 80 GB for OS, 1 | + | | 1 x 80 GB for OS, 1 x 150 GB for DB |
| 4 | | 4 | ||
|- | |- | ||
| Line 1,199: | Line 1,723: | ||
|- | |- | ||
| rowspan="6" | | | rowspan="6" | | ||
| - | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v2.0] |
Deployment Option: | Deployment Option: | ||
| - | 500 Agents - Email and Chat or<br>240 Agents - BC and CallBack | + | 500 Agents - Email and Chat or<br>240 Agents - BC and CallBack |
| - | + | ||
| - | + | ||
| Web Server | | Web Server | ||
| - | | 2 | + | | 2 |
| 1 | | 1 | ||
| 1 x 80GB | | 1 x 80GB | ||
| - | | 1 | + | | 1 |
|- | |- | ||
| Application server | | Application server | ||
| Line 1,244: | Line 1,766: | ||
|- | |- | ||
| rowspan="6" | | | rowspan="6" | | ||
| - | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v2.0] |
Deployment Option: | Deployment Option: | ||
| - | 750 Agents - Email and Chat or<br>360 Agents - BC and CallBack | + | 750 Agents - Email and Chat or<br>360 Agents - BC and CallBack |
| Web Server | | Web Server | ||
| Line 1,272: | Line 1,794: | ||
| 8 | | 8 | ||
| 1 x 80 GB for OS, 1 x 400 GB for DB | | 1 x 80 GB for OS, 1 x 400 GB for DB | ||
| - | | 16 | + | | 16 |
|- | |- | ||
| File Server | | File Server | ||
| Line 1,287: | Line 1,809: | ||
|- | |- | ||
| rowspan="6" | | | rowspan="6" | | ||
| - | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v2.0] |
Deployment Option: | Deployment Option: | ||
| - | 1000 | + | 1000 Agents - Email and Chat or<br>480 Agents - BC and CallBack |
| Web Server | | Web Server | ||
| Line 1,300: | Line 1,822: | ||
|- | |- | ||
| Application server | | Application server | ||
| - | | 4 | + | | 4 |
| 2 | | 2 | ||
| 1 x 80GB | | 1 x 80GB | ||
| Line 1,330: | Line 1,852: | ||
|- | |- | ||
| rowspan="6" | | | rowspan="6" | | ||
| - | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v2.0] |
Deployment Option: | Deployment Option: | ||
| - | 1250 | + | 1250 Agents - Email and Chat or<br>600 Agents - BC and CallBack |
| Web Server | | Web Server | ||
| - | | 5 | + | | 5 |
| 1 | | 1 | ||
| 1 x 80GB | | 1 x 80GB | ||
| - | | 1 | + | | 1 |
|- | |- | ||
| Application server | | Application server | ||
| Line 1,346: | Line 1,868: | ||
| 2 | | 2 | ||
| 1 x 80GB | | 1 x 80GB | ||
| - | | 2 | + | | 2 |
|- | |- | ||
| Services Server | | Services Server | ||
| Line 1,372: | Line 1,894: | ||
| 2 | | 2 | ||
|} | |} | ||
| - | |||
| - | |||
== Cisco Media Blender == | == Cisco Media Blender == | ||
| - | {| width=" | + | {| style="width: 1054px; height: 102px" border="1" cellspacing="1" cellpadding="1" width="1054" align="center" |
|- | |- | ||
| | | | ||
| - | '''Application, OVA Capacity and Notes+Download Link''' | + | '''Application, OVA Capacity and Notes+Download Link''' |
| '''Contents ''' | | '''Contents ''' | ||
| Line 1,389: | Line 1,909: | ||
|- | |- | ||
| | | | ||
| - | <br>[http:// | + | <br>[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all Cisco Media Blender] |
| | | | ||
| | ||
| - | Cisco Media Blender | + | Cisco Media Blender |
| | | | ||
| - | <br>1 | + | <br>1 |
| | | | ||
| - | <br>2 | + | <br>2 |
| | | | ||
| - | <br>1 x 80GB | + | <br>1 x 80GB |
| | | | ||
| - | <br>2 | + | <br>2 |
|} | |} | ||
| Line 1,417: | Line 1,937: | ||
*[[Virtualization for Cisco Finesse|Cisco Finesse]] | *[[Virtualization for Cisco Finesse|Cisco Finesse]] | ||
| - | *[http://www.cisco.com/cisco/software/type.html?mdfid=283613135&flowid=30701 Cisco Finesse OVA Templates] | + | *[http://www.cisco.com/cisco/software/type.html?mdfid=283613135&flowid=30701 Cisco Finesse OVA Templates] |
| - | + | *[[OVA Template Details for Cisco Finesse, Release 8.5(3)|OVA Template Details for Cisco Finesse, Release 8.5(3)]] | |
| - | + | *[[OVA Template Details for Cisco Finesse, Release 9.0(1)|OVA Template Details for Cisco Finesse, Release 9.0(1)]] | |
| - | + | *[[OVA Template Details for Cisco Finesse, Release 9.1(1)|OVA Template Details for Cisco Finesse, Release 9.1(1)]] | |
| - | + | ||
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| - | + | ||
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| - | + | ||
| - | + | ||
| - | + | ||
| - | + | ||
| - | + | ||
| - | + | ||
| - | + | ||
| - | + | ||
| - | + | ||
| - | | Release 9.0(1) | + | |
| - | + | ||
| - | + | ||
| - | + | ||
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| - | + | ||
| - | | Release | + | |
| - | + | ||
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| Line 1,451: | Line 1,948: | ||
{| border="1" | {| border="1" | ||
|+ '''Supported OVA Templates: TelePresence Applications''' | |+ '''Supported OVA Templates: TelePresence Applications''' | ||
| - | |- style="background: | + | |- style="background: rgb(229,228,226)" |
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
| - | ! vCPU Cores<br> | + | ! vCPU Cores<br> |
! vRAM / Memory | ! vRAM / Memory | ||
! vDisk | ! vDisk | ||
| Line 1,460: | Line 1,957: | ||
! <br> | ! <br> | ||
|- | |- | ||
| - | ! [http://www.cisco.com/cisco/software/release.html?mdfid=284132721&flowid=29922&softwareid=280887004&release=1.8.0%28582%29 Cisco TelePresence Manager]<br> | + | ! [http://www.cisco.com/cisco/software/release.html?mdfid=284132721&flowid=29922&softwareid=280887004&release=1.8.0%28582%29 Cisco TelePresence Manager]<br> |
| align="center" | 2 | | align="center" | 2 | ||
| align="center" | 8 GB (4 GB reserved) | | align="center" | 8 GB (4 GB reserved) | ||
| Line 1,468: | Line 1,965: | ||
1.9.0 Supported Co-residency Configurations: | 1.9.0 Supported Co-residency Configurations: | ||
| - | *Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager. <br> | + | *Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager. <br> |
*1 CTS-Manager and 1 CTMS can be installed on a single UCS server.<br> | *1 CTS-Manager and 1 CTMS can be installed on a single UCS server.<br> | ||
| - | <br> | + | <br> |
|- | |- | ||
| - | ! [http://www.cisco.com/cisco/software/release.html?mdfid=281043620&flowid=20525&softwareid=281149680&release=1.8.0%281026%29 Cisco TelePresence Multipoint Switch]<br> | + | ! [http://www.cisco.com/cisco/software/release.html?mdfid=281043620&flowid=20525&softwareid=281149680&release=1.8.0%281026%29 Cisco TelePresence Multipoint Switch]<br> |
| align="center" | 4 | | align="center" | 4 | ||
| align="center" | 6 GB (2.304 GB reserved) | | align="center" | 6 GB (2.304 GB reserved) | ||
| Line 1,485: | Line 1,982: | ||
:*1 CTMS and 1 CTS-Manager can be installed on a single UCS server. | :*1 CTMS and 1 CTS-Manager can be installed on a single UCS server. | ||
| - | <br> | + | <br> |
| + | |||
| + | |- | ||
| + | ! Cisco TelePresence Video Communication Server, Release X7.1 | ||
| + | [http://www.cisco.com/cisco/software/release.html?mdfid=283733603&flowid=22561&softwareid=280886992&release=X7.1&relind=AVAILABLE&rellifecycle=&reltype=latest X7.1 (AES Encrypted) VM version] | ||
| + | |||
| + | [http://www.cisco.com/cisco/software/release.html?mdfid=283733603&flowid=22561&softwareid=280886992&release=X7.1&relind=AVAILABLE&rellifecycle=&reltype=latest X7.1 (non-AES) VM version]<br> | ||
| + | |||
| + | | align="center" | 2 Cores reserved per VM; each core >= 2GHz processor<br> | ||
| + | | align="center" | 6GB of RAM per VM<br> | ||
| + | | align="center" | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2)<br> | ||
| + | | align="center" | 3<br> | ||
| + | | Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with: | ||
| + | *Processor supporting AESNI feature | ||
| + | *R2XX-LBBU | ||
| + | *Four hard disks (450GB SAS 15K RPM 3.5in HDD/hot plug/C200 drive sled) | ||
| + | *PCI card Intel Quad port GbE Controller (E1G44ETG1P20) | ||
| + | |||
| + | ESXi to be ESXi 4.1 or ESXi5.0 (Update 1).<br> | ||
| + | |||
| + | If you are using third-party hardware for hosting the Cisco VCS VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from [http://www.vmware.com/resources/compatibility/search.php http://www.vmware.com/resources/compatibility/search.php].<br> | ||
| + | |||
| + | |- | ||
| + | ! | ||
| + | Cisco TelePresence Video Communication Server, Release X7.2 | ||
| + | |||
| + | [http://www.cisco.com/cisco/software/release.html?mdfid=283733603&flowid=22561&softwareid=280886992&release=X7.2&relind=AVAILABLE&rellifecycle=&reltype=latest X7.2 (AES Encrypted) VM version]<br> | ||
| + | |||
| + | [http://www.cisco.com/cisco/software/release.html?mdfid=283733603&flowid=22561&softwareid=280886992&release=X7.2&relind=AVAILABLE&rellifecycle=&reltype=latest X7.2 (non-AES) VM version]<br> | ||
| + | |||
| + | | align="center" | 2 Cores reserved per VM; each core >= 2GHz processor<br> | ||
| + | | align="center" | 6GB of RAM per VM<br> | ||
| + | | align="center" | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2)<br> | ||
| + | | align="center" | 3<br> | ||
| + | | Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with: | ||
| + | *Processor supporting AESNI feature | ||
| + | *R2XX-LBBU | ||
| + | *Four hard disks (450GB SAS 15K RPM 3.5in HDD/hot plug/C200 drive sled) | ||
| + | *PCI card Intel Quad port GbE Controller (E1G44ETG1P20) | ||
| + | |||
| + | ESXi to be ESXi 4.1 or ESXi5.0 (Update 1)<br> | ||
| + | |||
| + | If you are using third-party hardware for hosting the Cisco VCS VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from [http://www.vmware.com/resources/compatibility/search.php http://www.vmware.com/resources/compatibility/search.php].<br> | ||
| + | |||
| + | |- | ||
| + | ! [http://www.cisco.com/cisco/software/release.html?mdfid=284262814&flowid=30841&softwareid=280886992&release=XC1.2&relind=AVAILABLE&rellifecycle=&reltype=latest Cisco TelePresence Conductor XC1.2 (AES Encrypted) VM version]<br> | ||
| + | | align="center" | 2 Cores reserved per VM; each core >= 2GHz processor<br> | ||
| + | | align="center" | 6GB of RAM per VM<br> | ||
| + | | align="center" | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2)<br> | ||
| + | | align="center" | 3<br> | ||
| + | | Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with: | ||
| + | *Processor supporting AESNI feature | ||
| + | *R2XX-LBBU | ||
| + | *Four hard disks (450GB SAS 15K RPM 3.5in HDD/hot plug/C200 drive sled) | ||
| + | *PCI card Intel Quad port GbE Controller (E1G44ETG1P20) | ||
| + | |||
| + | ESXi to be ESXi 4.1 or ESXi5.0 (Update 1)<br> | ||
| + | |||
| + | If you are using third-party hardware for hosting the TelePresence Conductor VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from [http://www.vmware.com/resources/compatibility/search.php http://www.vmware.com/resources/compatibility/search.php].<br> | ||
| + | |||
| + | |- | ||
| + | ! [http://www.cisco.com/cisco/software/release.html?mdfid=284262814&flowid=30841&softwareid=280886992&release=XC2.0&relind=AVAILABLE&rellifecycle=&reltype=latest Cisco TelePresence Conductor XC2.0 (AES Encrypted) VM version]<br> | ||
| + | | align="center" | 2 Cores reserved per VM; each core >= 2GHz processor<br> | ||
| + | | align="center" | 6GB of RAM per VM<br> | ||
| + | | align="center" | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2)<br> | ||
| + | | align="center" | 3<br> | ||
| + | | Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with: | ||
| + | *Processor supporting AESNI feature | ||
| + | *R2XX-LBBU | ||
| + | *Four hard disks (450GB SAS 15K RPM 3.5in HDD/hot plug/C200 drive sled) | ||
| + | *PCI card Intel Quad port GbE Controller (E1G44ETG1P20) | ||
| + | |||
| + | ESXi to be ESXi 4.1 or ESXi5.0 (Update 1)<br> | ||
| + | |||
| + | If you are using third-party hardware for hosting the TelePresence Conductor VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from [http://www.vmware.com/resources/compatibility/search.php http://www.vmware.com/resources/compatibility/search.php].<br> | ||
|} | |} | ||
| - | {| | + | {| class="wikitable" border="1" |
|- | |- | ||
| - | ! style="background-color: rgb(255, 215, 0) | + | ! style="background-color: rgb(255,215,0)" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]] |
|} | |} | ||
<br> | <br> | ||
Latest revision as of 14:24, 1 May 2013
Go to: Guidelines to Edit UC Virtualization Pages
Supported Virtual Machine OVA Templates
What is an OVA? A virtual machine template defines the configuration of the virtual machine's virtual hardware. Open Virtualization Format (OVF) is an open standard for describing a virtual machine template, and Open Virtualization Archive (OVA) is an open standard to package and distribute these templates. Files in OVA format have an extension of ".ova".
Do Cisco UC VMs require these OVAs? To be TAC-supported, Virtual Machines for Cisco Unified Communications applications must use one of the provided OVA templates on this page.
- They represent what the UC apps have been tested with
- It is the only way to ensure UC apps are deployed on "aligned" disks for SAN deployments (i.e. pre-aligned filesystem disk partitions for the OVA's vDisks).
- OVA configurations are summarized in the tables below for convenience, but authoritative information is on OVA file's release notes on Download Software on www.cisco.com.
What does "users" mean in tables below? "Users" refers to the indicated user count at a particular BHCA, number of devices per user, device mix per VM, etc. using the Cisco Unified Communications Sizing Tool and the design guides . Actual user capacity and total supported devices will be design-dependent; please follow all rules in the design guides and sizing tools for what your application can actually support.
Where do I download these OVAs from? See Downloading OVA Templates for UC Applications for more information on how to download OVA templates for UC Applications.
| Note: |
|
For Specifications-based deployments (non TRC deployments), the CPU core count AND the CPU core speed correspond to physical CPU cores and physical CPU core speeds. Both are required to be met to support a full load VM OVA. At this time, only core speed for full load is defined. Do not use lower physical CPU core speeds until Cisco defines minimum speed for lower load levels. Cisco TAC will not troubleshoot a VM that is not receiving sufficient CPU cycles.
Unified Communications Manager
- General OVA Template Download Location
- OVA Template Details for Unified CM Release 8.0
- OVA Template Details for Unified CM Release 8.5
- OVA Template Details for Unified CM Release 8.6
- OVA Template Details for Unified CM Release 9.x
Cisco Emergency Responder
| Application, OVA Capacity and Notes+Download Link | vCPU Cores and Speed per Core | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|
| 12,000 users (C200 only) | 2 @ 2.13 GHz each (600 MHz reserved) | 4 GB (4 GB reserved) | 1 x 80 GB | 1 |
Use on C200 M2 TRC#1 only. Limits:
| |
| 20,000 users | 1 @ 2.55 MHz (600 MHz reserved) | 2.25 GB (2.304 GB reserved) | 1 x 80 GB | 1 |
Not for use on C200 M2 TRC#1. Limits:
| |
| 30,000 users | 2 @ 2.55 MHz each | 6 GB | 2 x 80 GB | 1 |
Not for use on C200 M2 TRC#1. Limits:
|
| VM OVA Capacity | VM OVA Parameters | Notes | ||||
|---|---|---|---|---|---|---|
| vCPU Cores (= Physical Cores) | Physical CPU Load was Calibrated To | vRAM (=Physical Memory) | vDisk (=Physical space) | vNIC | ||
|
Emergency Responder 12,000 users | 2 (with 800 MHz reservation) | E5506 2.13 GHz | 4 GB (with all 4 GB reserved) | 1x 80 GB disk | 1 | For use only on UCS C200M2 TRC#1 (including BE6000) and C220M3 TRC#2, which is BE6000 only.
|
|
Emergency Responder 20,000 users | 1 (with 800 MHz reservation) | E5540 2.53 GHz | 4 GB (with all 4 GB reserved) | 1x 80 GB disk with pre-aligned disk partitions | 1 | Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000.
|
|
Emergency Responder 30,000 users | 2 (with 3600 MHz reservation) | E5540 2.53 GH | 6 GB (with all 6 GB reserved) | 2x 80 GB disk | 1 | Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000.
|
|
Emergency Responder 40,000 users | 4 (with 7200 MHz reservation) | E5540 2.53 GHz | 6 GB (with all 6 GB reserved) | 2x 80 GB disk | 1 | Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000.
|
Session Manager Edition
| Application, OVA Capacity and Notes+Download Link | vCPU Cores and Speed per Core | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|
| Use CUCM "7500 users" | See CUCM "7500 users" | See CUCM "7500 users" | See CUCM "7500 users" | See CUCM "7500 users" |
Unified Attendant Consoles
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|
| OVA for CUxAC | 1 @ 2.2 GHz | 4GB | 1x 72GB | 1 | CUAC OVA Template contains settings for CPU, vRAM/Memory, vDisk and vNIC only. It does not contain the Operating System of the CUAC software[1] |
Cisco Intercompany Media Engine
| VM OVA Capacity | VM OVA Parameters | Notes | ||||
|---|---|---|---|---|---|---|
| vCPU Cores (= Physical Cores) | Physical CPU Load was Calibrated To | vRAM (=Physical Memory) | vDisk (=Physical space) | vNIC | ||
|
CIME 5 peer IDs node | 2 (with 3600 MHz reservation) | E5540 2.53 GHz | 6 GB (with 6 GB reservation) | 1x 80 GB disk with pre-aligned disk partitions | 1 | Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000. Up to 5 peer IDs.
|
|
CIME 10 peer IDs node | 4 (with 7200 MHz reservation) | E5540 2.53 GHz | 6 GB (with 6 GB reservation) | 2x 80 GB disk with pre-aligned disk partitions | 1 | Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000. Up to 10 peer IDs.
|
Cisco Unity Connection
- General Unity Connection OVA Template Download Location
- OVA Template Details for Unity Connection Release 8.0
- OVA Template Details for Unity Connection Release 8.5
- OVA Template Details for Unity Connection Release 8.6.1
- OVA Template Details for Unity Connection Release 8.6.2
- OVA Template Details for Unity Connection Release 9.0.1
- OVA Template Details for Unity Connection Release 9.1.1
- Cisco Unity Connection on UCSE
Cisco Unity
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|
| 5000 users | 2 (requires VMware CPU Affinity) | 4 GB |
4x 24 GB
| 1 |
| |
| 15,000 users | 4 (requires VMware CPU Affinity) | 4 GB |
4x 24 GB
| 1 |
|
Cisco Unified Presence
| Note: | Cisco Unified Presence is referred to as IM and Presence in Release 9.0(1) and later. |
See also:
- General OVA Template Download Location
- OVA Template Details for Unified Presence Release 8.0(x)
- OVA Template Details for Unified Presence Release 8.5(x)
- OVA Template Details for Unified Presence Release 8.6(1)
- OVA Template Details for Unified Presence Release 8.6(2)
- OVA Template Details for Unified Presence Release 8.6(3)
- OVA Template Details for Unified Presence Release 8.6(4)
- OVA Template Details for Unified Presence Release 8.6(5)
- OVA Template Details for IM and Presence Release 9.x
Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)
| Note: | The information for Unified IP IVR is the same as Unified CCX. |
See also:
- Virtualization for Unified CCX
- Unified CCX OVA Templates:

Note: Unified CCX OVA version 2 is for use with ESXi 4.1. Please follow Unified Communications VMware Requirements for ESXi 4.1 requirements (VMware Tools upgrade, LRO disabling, etc.)
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | ||
|---|---|---|---|---|---|---|---|
| 100 agents (Release 8.5(1)) | 2 | 4 GB | 1x 146 GB
| 1 | |||
| 300 agents (Release 8.0(2) and Release 8.5(1)) | 2 | 4 GB |
2x 146 GB
| 1 | |||
| 400 agents (Release 8.5(1)) | 4 | 8 GB |
2x 146 GB
| 1 | |||
| Single OVA (Release 8.5 (1)) | 100 agents | 2 | 4 GB | 1x 146 GB
| 1 | See Installing Cisco Unified Contact Center Express Release 8.5(1) guidefor more information on vDisk space. | |
| 300 agents | 2 | 4 GB |
2x 146 GB
| 1 | |||
| 400 agents | 4 | 8 GB |
2x 146 GB
| 1 | |||
| Single OVA (Release 9.0 (1) or later) | 100 agents | 2 | 4 GB | 1x 146 GB
| 1 | See Installing Cisco Unified Contact Center Express Release 9.0(1) guidefor more information on vDisk space. | |
| 300 agents | 2 | 4 GB |
2x 146 GB
| 1 | |||
| 400 agents | 4 | 8 GB |
2x 146 GB
| 1 | |||
| Unified CCX WFM 9.0 | 2 | 4 GB | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files vDisk 2 = Optional - can be used to hold SQL Server Data files | 1 | Capacities
| ||
| Unified CCX WFO QM 9.0 Base Server Configuration (CR/QM/AQM) | 2 | 4 GB | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage ) | 1 | Capacities
| ||
| Unified CCX WFO QM 9.0 Recording Server Configuration (CR/QM/AQM) | 4 | 4 GB | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries, vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache | 1 |
Capacities
| ||
| Unified CCX WFM 8.5.2 | 2 | 4 GB |
| 1 |
Capacities
| ||
| Unified CCX WFO QM 8.5.2 Base Server Configuration (CR/QM/AQM) | 2 | 4 GB |
| 1 |
Capacities
| ||
| Unified CCX WFO QM 8.5.2 Recording Server Configuration (CR/QM/AQM) | 4 | 4 GB |
| 1 |
Capacities
| ||
| Unified CCX WFM 8.5.1 | 2 | 2 GB |
2x 146 GB
| 1 |
Capacities
| ||
| Unified CCX WFO QM 8.5.1 Base Server Configuration (CR/QM/AQM) | 2 | 2 GB |
2x 146 GB
| 1 |
Capacities
| ||
Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance)
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vCPU Speed | vRAM / Memory | vDisk | IOPS (avg) (1) | IOPS (max) (1) | vNIC | Notes | |
|---|---|---|---|---|---|---|---|---|---|
| Prime Collaboration Provisioning up to 1K phones | 1 | 2.33Ghz | 2 GB | 90 GB | 100 | 500 | 1 | | |
| Prime Collaboration Provisioning 1K to 10K phones | 4 | 2.33Ghz | 8 GB | 120 GB(2) | 100 | 500 | 1 | | |
| Prime Collaboration Provisioning 10K to 100K phones app server | 8 | 2.33Ghz | 16 GB | 120 GB(3) | 100 | 500 | 1 | requires DB VM | |
| Prime Collaboration Provisioning 10K to 100K phones database server | 8 | 2.33Ghz | 16 GB | 120 GB(3) | 100 | 500 | 1 | requires App VM | |
| Prime Collaboration Provisioning 100K to 150K phones app server | 8 | 2.33Ghz | 16 GB | 150 GB(3) | 100 | 500 | 1 | requires DB VM | |
| Prime Collaboration Provisioning 100K to 150K phones database server | 8 | 2.33Ghz | 16 GB | 150 GB(3) | 100 | 500 | 1 | requires App VM | |
| Prime Collaboration Assurance 1K phones | 4 | 2.33Ghz | 8 GB | 150 GB | * | * | 1 | | |
| Prime Collaboration Assurance 1K to 10K phones | 8 | 2.33Ghz | 16 GB | 200 GB | * | * | 1 | | |
| Prime Collaboration Assurance 10K to 100K phones | 12 | 2.33Ghz | 24 GB | 500 GB | * | * | 1 | | |
| Prime Collaboration Assurance 100K to 150K phones | 18 | 2.33Ghz | 32 GB | 750 GB | * | * | 1 | |
Notes:
(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs.
(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned)
(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)
(4) Prime Collaboration Assurance numbers not yet available. Budget for 20 and 40.
UC Management Suite (PM, OM, SM, SSM)
There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vCPU Speed | vRAM / Memory | vDisk | IOPS (avg) (1) | IOPS (max) (1) | vNIC | Notes | |
|---|---|---|---|---|---|---|---|---|---|
| CUPM up to 1K phones (VM-CUCMS_1S) | 1 | 2.33Ghz | 2 GB | 1x 30 GB | 100 | 500 | 1 | | |
| CUPM 1K to 10K phones | 4 | 2.33Ghz | 4 GB | 1x 40 GB (2) | 100 | 500 | 1 | | |
| CUPM 10K to 60K phones app server | 4 | 2.33Ghz | 4 GB | 1x 30 GB(3) | 100 | 500 | 1 | requires DB VM | |
| CUPM 10K to 60K phones database server | 4 | 2.33Ghz | 8 GB | 1x 120 GB(3) | 100 | 500 | 1 | requires App VM | |
| CUOM/SM 1K phones | 1 | 2.33Ghz | 3 GB | 1x 50 GB | 6 | 15 | 1 | | |
| CUOM 10K phones (VM-CUCMS_2L) | 2 | 2.33Ghz | 8 GB | 1x 72 GB | 6 | 15 | 1 | | |
| CUOM 45K phones (VM-CUCMS_4L) | 4 | 2.33Ghz | 8 GB | 2x 60 GB | 6 | 15 | 1 | | |
| CUSM 10K Phones (VM-CUCMS_2) | 2 | 2.33Ghz | 4 GB | 1x 72 GB | 6 | 15 | 1 | | |
| CUSM 45K Server (VM-CUCMS_4) | 4 | 2.33Ghz | 4 GB | 2x 60 GB | 6 | 15 | 1 | | |
| CUSSM 10K phones (VM-CUCMS_1) | 1 | 2.33Ghz | 4 GB | 1x 60 GB | 6 | 15 | 1 | | |
| CUSSM 45K Phones | 2 | 2.33Ghz | 4 GB | 1x 72 GB | 6 | 15 | 1 | | |
| CUCMS 10K phones Co-resident (VM_CUCMS_8) | 8 | 2.33Ghz | 16 GB | 1x 320 GB (2) | 100 | 500 | 1 | |
Notes:
(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs.
(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned)
(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vCPU Speed | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|---|
| CUOM+CUSM 1K phones for HCS (HCS_OM&SM_1K) | 1 | 2.33Ghz | 3 GB | 1x 50 GB | 1 | |
Unified Contact Center Enterprise
See also:
- Unified Contact Center Enterprise
- Unified CCE OVA Templates
- Scalability Impacts
- OVA Template Details for Unified Contact Center Enterprise Release 8.x
- OVA Template Details for Unified Contact Center Enterprise Release 9.x
Cisco Packaged Contact Center Enterprise
Supported OVA templates are documented in the Install and Configuration Guide and in the Packaged CCE Specifications Guide. Both guides are on the Cisco documentation web page.
- Software Download - Download OVA files
- User Guides
Unified Customer Voice Portal
See also:
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|
| Unified CVP Call Server + VXML Server (co-located Call Server and VXML Server) (Media Server is optionally included depending on the conditions. See CVP co-residency section for detail) | 4 | 4 GB | 1x 146 GB | 1 | Template Name: Cisco Unified CVP Call Server-VXML Server.ova | |
| Unified CVP Reporting Server (Large) | 4 | 4 GB | Disk 1 - 72 GB, Disk 2 - 438 GB | 1 | Template Name: Cisco Unified CVP Reporting Server.ova | |
| Unified CVP Operations Console | 2 | 2 GB | 1x 20 GB | 1 | Template Name: Cisco Unified CVP Operations Console.ova |
Cisco MediaSense
See also:
- Virtualization for Cisco MediaSense
- Download OVA Template for Cisco MediaSense, Release 9.1(1)
- Download OVA Template for Cisco MediaSense, Release 9.0(1a)
- Download OVA Template for Cisco MediaSense, Release 8.5(4)
For release 9.1(1), Cisco MediaSense again has only one template that contains the deployment options shown in the following table.
| Deployment | vCPU |
CPU reservation | vRAM | vDisk | Notes |
|---|---|---|---|---|---|
| SRE |
2 |
2200 MHz |
6 GB |
Disk 1: 80 GB for OS |
Includes a fixed 210 GB disk for media storage. |
| Primary/Secondary | 7 | 15000 MHz | 16 GB |
Disk 1: 80 GB for OS |
User can add additional media disks. |
| Expansion | 7 | 10000 MHz | 16 GB |
Disk 1: 80 GB for OS |
User can add additional media disks. |
To promote ease of use, Cisco MediaSense, Release 9.0(1a) has only one template. This template contains several deployment options as shown in the following table.
| Deployment | vCPU |
CPU reservation | vRAM | vDisk | Notes |
|---|---|---|---|---|---|
| SRE |
2 |
2200 MHz |
6 GB |
Disk 1: 80 GB for OS |
Includes a fixed 200 GB disk for media storage. |
| Primary/Secondary | 7 | 15000 MHz | 8 GB |
Disk 1: 80 GB for OS |
User must add media disks prior to installation. |
| Expansion | 7 | 10000 MHz | 8 GB |
Disk 1: 80 GB for OS |
User must add media disks prior to installation. |
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes |
|---|---|---|---|---|---|
| CMS_6T_main_server_v8.5_vmv7 | 7 | 8 GB | 2 X 146 GB (thick provisioning) | 1 | Release 8.5(1) |
| CMS_12T_main_server_v8.5_vmv7 | 7 | 8 GB | 2 X 300 GB (thick provisioning) | 1 | |
| CMS_expansion_server_v8.5_vmv7 | 7 | 8 GB | 2 x 80 GB (thick provisioning) | 1 | |
| CMS_12T_primary_secondary_servers_v8.5.2_vmv7 | 7 | 8 GB | 2 X 150 GB (thick provisioning) | 1 |
Release 8.5(2) Release 8.5(3) Release 8.5(4) |
| CMS_24T_primary_secondary_servers_v8.5.2_vmv7 | 7 | 8 GB | 2 X 300 GB (thick provisioning) | 1 | |
| CMS_60T_primary_secondary_servers_v8.5.2_vmv7 | 7 | 8 GB | 2 X 600 GB (thick provisioning) | 1 | |
| CMS_expansion_server_v8.5.2_vmv7 | 7 | 8 GB | 2 x 80 GB (thick provisioning) | 1 | |
| CMS_SRE_v8.5_vmv7 | 2 | 6 GB | 2 x 80 GB (thick provisioning) 1 x 200 GB (thick provisioning) for Media storage | 1 (with static MAC address) | Release 8.5(4) |
Cisco Unified Intelligence Center
See also:
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|
| CUIC (200 Reporting Users) | 4 | 6 GB | 1x 146 GB | 1 |
Cisco Unified Contact Center Management Portal
See also:
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|
| CCMP Single Server Deployment (<1500 Agents) | 4 | 4 GB | 1x 100 GB | 1 | | |
| CCMP Web Server (< 8000 Agents) | 4 | 4 GB | 1x 100 GB | 1 | | |
| CCMP DB Server (< 8000 Agents) | 8 | 8 GB | 2x 100 GB | 1 | | |
| CCMP Web/App Server Large Deployment (> 8000 Agents) | 8 | 16 GB | 1x 100 GB | 1 | | |
| CCMP DB Server Large Deployment (> 8000 Agents) | 8 | 16 GB | 1 x 100 GB, 1 x 200 GB | 1 | |
Cisco SocialMiner
See also:
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC |
|---|---|---|---|---|
| Large deployment option | 4 | 12 GB | 1x 146 GB and 1x 256 GB | 1 |
| Small deployment option | 2 | 8 GB | 2x 80GB | 1 |
Cisco Unified Email Interaction Manager and Web Interaction Manager
Release 9.0
| Application, OVA Capacity and Notes+Download Link | Contents | No of VM's to deploy of each component | vCPU | vDisk | vRAM/Memory |
|---|---|---|---|---|---|
|
Deployed Template Name: CUEIM-WIM_CIM9_1 Deployment Option: 100 agents - Email Only | Single Server-All Components | 1 | 4 | 1 x 80GB | 4 GB |
|
Deployed Template Name: CUEIM-WIM_CIM9_2 Deployment Option: 200 agents - Email Only | Single Server-All Components | 1 | 8 | 1 x 80GB | 16 GB |
|
Deployed Template Name: CUEIM-WIM_CIM9_3 Deployment Option: 100 agents - Chat Only
| All components except web | 1 | 4 | 1 x 80GB | 4 GB |
| Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
|
EIMWEIMWIM_Template_4_v9.0.ova Deployed Template Name: CUEIM-WIM_CIM9_4 Deployment Option: 200 agents - Chat only | All components except web | 1 | 8 | 1 x 80GB | 16 GB |
| Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
|
Deployed Template Name: CUEIM-WIM_CIM9_5 Deployment Option: 250 Agents - Email and Chat or
| File Server | 1 | 2 | 1 x 80GB | 2 GB |
| Messaging Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Application Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
| Services Server | 1 | 2 | 1 x 80GB | 4 GB | |
| Database Server | 1 | 2 | 1 x 80 GB for OS and 1 x 150 GB for DB | 4 GB | |
|
Deployed Template Name: CUEIM-WIM_CIM9_6 Deployment Option: 500 Agents - Email and Chat or
| File Server | 1 | 2 | 1 x 80GB | 2 GB |
| Messaging Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Application Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
| Services Server | 1 | 2 | 1 x 80GB | 4 GB | |
| Database Server | 1 | 4 | 1 x 80 GB for OS and 1 x 438 GB for DB | 8 GB | |
|
Deployed Template Name: CUEIM-WIM_CIM9_7 Deployment Option: 750 Agents - Email and Chat or | File Server | 1 | 2 | 1 x 80GB | 2 GB |
| Messaging Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Application Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
| Services Server | 1 | 2 | 1 x 80GB | 4 GB | |
| Database Server | 1 | 8 | 1 x 80 GB for OS and 1 x 438 GB for DB for DB | 16 GB | |
|
Deployed Template Name: CUEIM-WIM_CIM9_8 Deployment Option: 1000 Agents - Email and Chat or | File Server | 1 | 2 | 1 x 80GB | 2 GB |
| Messaging Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Application Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
| Services Server | 1 | 2 | 1 x 80GB | 8 GB | |
| Database Server | 1 | 8 | 1 x 80 GB for OS and 1 x 438 GB for DB | 16 GB | |
|
Deployed Template Name: CUEIM-WIM_CIM9_9 Deployment Option: 1250 Agents - Email and Chat or | File Server | 1 | 2 | 1 x 80GB | 2 GB |
| Messaging Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Application Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
| Services Server | 1 | 2 | 1 x 80GB | 8 GB | |
| Database Server | 1 | 8 | 1 x 80 GB for OS and 1 x 438 GB for DB | 16 GB |
Release 4.4
| Application, OVA Capacity and Notes+Download Link | Contents | No of VM's to deploy of each component | vCPU | vDisk | vRAM/Memory |
|---|---|---|---|---|---|
| EIMWIM_Template_1_v2.0
Deployment Option: 100 agents - Email Only | Application, Services Server ,File server Messaging Server ,Web Server and Database server | 1 | 2 | 1 x 80GB | 4 |
|
Deployment Option: 140 agents - Email Only | Application, Services Server ,File server Messaging Server and Web server | 1 | 2 | 1 x 80GB | 4 |
| Database Server | 1 | 2 | 1 x 80GB | 4 | |
|
Deployment Option: 100 agents - Chat only or 100 agents - Email and Chat | Application, Services Server ,File server Messaging Server and Database server | 1 | 2 | 1 x 80GB | 4 |
| Web Server | 1 | 1 | 1 x 80GB | 2 | |
|
Deployment Option: 250 Agents - Email and Chat or | Web Server | 1 | 1 | 1 x 80GB | 1 |
| Application server | 1 | 2 | 1 x 80GB | 2 | |
| Services Server | 1 | 2 | 1 x 80GB | 4 | |
| Database Server | 1 | 2 | 1 x 80 GB for OS, 1 x 150 GB for DB | 4 | |
| File Server | 1 | 2 | 1 x 80GB | 2 | |
| Messaging Server | 1 | 2 | 1 x 80GB | 2 | |
|
Deployment Option: 500 Agents - Email and Chat or | Web Server | 2 | 1 | 1 x 80GB | 1 |
| Application server | 2 | 2 | 1 x 80GB | 2 | |
| Services Server | 1 | 2 | 1 x 80GB | 4 | |
| Database Server | 1 | 4 | 1 x 80 GB for OS, 1 x 400 GB for DB | 8 | |
| File Server | 1 | 2 | 1 x 80GB | 2 | |
| Messaging Server | 1 | 1 | 1 x 80GB | 2 | |
|
Deployment Option: 750 Agents - Email and Chat or | Web Server | 3 | 1 | 1 x 80GB | 1 |
| Application server | 3 | 2 | 1 x 80GB | 2 | |
| Services Server | 1 | 2 | 1 x 80GB | 4 | |
| Database Server | 1 | 8 | 1 x 80 GB for OS, 1 x 400 GB for DB | 16 | |
| File Server | 1 | 2 | 1 x 80GB | 2 | |
| Messaging Server | 1 | 2 | 1 x 80GB | 2 | |
|
Deployment Option: 1000 Agents - Email and Chat or | Web Server | 4 | 1 | 1 x 80GB | 1 |
| Application server | 4 | 2 | 1 x 80GB | 2 | |
| Services Server | 1 | 2 | 1 x 80GB | 8 | |
| Database Server | 1 | 8 | 1 x 80 GB for OS, 1 x 400 GB for DB | 16 | |
| File Server | 1 | 2 | 1 x 80GB | 2 | |
| Messaging Server | 1 | 2 | 1 x 80GB | 2 | |
|
Deployment Option: 1250 Agents - Email and Chat or | Web Server | 5 | 1 | 1 x 80GB | 1 |
| Application server | 5 | 2 | 1 x 80GB | 2 | |
| Services Server | 1 | 2 | 1 x 80GB | 8 | |
| Database Server | 1 | 8 | 1 x 80 GB for OS, 1 x 400 GB for DB | 16 | |
| File Server | 1 | 2 | 1 x 80GB | 2 | |
| Messaging Server | 1 | 2 | 1 x 80GB | 2 |
Cisco Media Blender
|
Application, OVA Capacity and Notes+Download Link | Contents | No of VM's to deploy of each component | vCPU | vDisk | vRAM/Memory |
|
Cisco Media Blender |
|
|
|
|
Cisco Finesse
See also:
- Cisco Finesse
- Cisco Finesse OVA Templates
- OVA Template Details for Cisco Finesse, Release 8.5(3)
- OVA Template Details for Cisco Finesse, Release 9.0(1)
- OVA Template Details for Cisco Finesse, Release 9.1(1)
TelePresence Applications
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|
| Cisco TelePresence Manager | 2 | 8 GB (4 GB reserved) | 1 x 200 GB | 1 |
1.9.0 Supported Co-residency Configurations:
| |
| Cisco TelePresence Multipoint Switch | 4 | 6 GB (2.304 GB reserved) | 1 x 100 GB | 1 |
1.9.0 Supported Co-residency Configurations:
| |
| Cisco TelePresence Video Communication Server, Release X7.1 | 2 Cores reserved per VM; each core >= 2GHz processor | 6GB of RAM per VM | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2) | 3 | Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with:
ESXi to be ESXi 4.1 or ESXi5.0 (Update 1). If you are using third-party hardware for hosting the Cisco VCS VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from http://www.vmware.com/resources/compatibility/search.php. | |
|
Cisco TelePresence Video Communication Server, Release X7.2 | 2 Cores reserved per VM; each core >= 2GHz processor | 6GB of RAM per VM | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2) | 3 | Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with:
ESXi to be ESXi 4.1 or ESXi5.0 (Update 1) If you are using third-party hardware for hosting the Cisco VCS VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from http://www.vmware.com/resources/compatibility/search.php. | |
| Cisco TelePresence Conductor XC1.2 (AES Encrypted) VM version | 2 Cores reserved per VM; each core >= 2GHz processor | 6GB of RAM per VM | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2) | 3 | Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with:
ESXi to be ESXi 4.1 or ESXi5.0 (Update 1) If you are using third-party hardware for hosting the TelePresence Conductor VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from http://www.vmware.com/resources/compatibility/search.php. | |
| Cisco TelePresence Conductor XC2.0 (AES Encrypted) VM version | 2 Cores reserved per VM; each core >= 2GHz processor | 6GB of RAM per VM | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2) | 3 | Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with:
ESXi to be ESXi 4.1 or ESXi5.0 (Update 1) If you are using third-party hardware for hosting the TelePresence Conductor VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from http://www.vmware.com/resources/compatibility/search.php. |
| Back to: Unified Communications in a Virtualized Environment |
|---|